249 comments found.
Hello, 1 – in Freelancer demo, can be slide in/out sections (who Am I, portfolio, contact) triggered also by clicking on main menu item? I mean if main menu is possible setup in the way that clicking for example main menu item “who Am I” will trigger slide in about me page – the same way as if I click on “who Am I” on landing page of Freelancer demo or setupo main menu items to trigger slide/in section is not possible? 2 – My second question is if its possible to apply easily on text which trigged slide in section (who Am I, portfolio, contact) on homepage some effect, like text pulsing or something like that – simply, some effect, so user actually notice that sections are clickable and trigger some action…. 3 – How difficult is to add one more slide in section with testimonials. Do you have some how-to video describing how add more slide in sections apart who Am i, portfolio and contact?
Hello!
1) Unfortunately, no, only by theme customization. At the moment, they open by JS script, not a anchor link
2) It canbe added only theme customization
3) like this https://scrshot.promo-theme.com/h0668bgD
hmmm thats not good news, I was in hope that slide-in sections can be triggered also by clicking on main menu. Does it have some solution? Mixing of classic site with main menu control by classic way and slide in on landing page by text linked to JS by text click does not look good if mixed together. Its seems strange and not give site visitor good experience.
Thank you for your feedback but by design these areas have its own buttons to show, so the theme doesn’t need to duplicate these features. So it was added by JS to add animation of fadein these areas.
Unfortuantely, different design concepts can’t include all features you want on your own site. So, if you need a custom silution, we recommend to customize it or look for something else.
Yes I know, but its bad if contact page looks different if opened from landing page and different from other parts of website. Same with Who Am I will look different when accessed from landing page and different if accessed about me from different page of website. I have Idea how to goes around problem that slide in sections cant be triggered from main menu. What about to have slide in options Who Am I, Portfolio and contact opened by JS from all pages. Now this feature of slide in JS windows is only on frontpage. If you made same way all lother pages than Who Am I, portfolio and contact doesnzt have to be at main menu at all and in main menu will be only other pages and from all of them user can open contact page, portfolio, Who Am I by clicking on text which trigger JS: I think its better than have two separate contact/portfolio/about – one for JS and different from menu. What u think? But this will probably require redesighn a bit pages so texts which call JS will fit into thweir design
Unfortunately we are not planning to change our design concept. If you need your custom structure – you can customize it for your needs.
OK, last questions. In slide-in JS portfolio on freelancer landing page , can be images opened in lightbox on same page, or it always open on new page?
You can set this button as custom link and this link can be opened on a new page https://scrshot.promo-theme.com/nlxsV6m2
Hi, you claim that the Olvi theme is fully WPML compatible, but we have issues translating strings build with Olvi’s WP Bakery Modules. Everything can be translated except for things build with Olvi WP Bakery modules. WPML suggested to contact you. See screenshots: https://prnt.sc/jiM59isIasFJ and https://prnt.sc/XX1tzFoMvaAQ
Hello! If you have issues, please submit a support ticket https://support.promo-theme.com/
Hello Dear, I’m plaining to transfer the theme to another domain and I need to revoke the license from old one
Hello! We’ve deactivated your old domain, now you can activate it on a new one.
Hi Again, Why the theme doesn’t have visual composer as its promoted and advertised?
WPbakery isn’t the same thing neither same performance as Visual composer.
Hello! The time the theme was developed – it had the same name. Few years ago it separated to visual composer and WPBackery.
Well, They are not the same product and I purchased it because it was mentioned its using visual composer as I can extend the functionality with it and its more faster. But I’m not happy that the theme is using WP-bakery instead.
Plus you updated the theme on 4 July 2022 so it should have been updated so buyer don’t get confused or mislead
We’ve updated it, thank you!
Hey, Love the theme. Working on it right now and I have a miner CSS issues but I will make a support ticket for this.
Can I have the PSD or Layered PNG files? It was supposed to be included but wasn’t part of the download files. Could you please provide it ?
Hello! Thank you so much! Unfortunately, PSD is not included in the theme. We us placeholders (grey images) which you can change to yours. All decor elements, background, demo structure are included in the theme and demo content.
Hi, I have a dev-test-production workflow. Is there a way to get my license to work on the dev and test domains? Thanks!
Hello! You can activate/deactivate(only on activated domain) the license manually by Olvi Dashboard.
Hello, the theme was activated on another test domain that is inactive and I can’t activate it on the new domain! What to do?
Hello! Please write your purchase to support@promo-theme.com and the old domain name to deactivate it.
The selected variable of variable product type is not displayed on the cart en checkout page
Hello! Please submit a support ticket about.
Any plans for elementor builder
Hello! Unfortunately, at the moment, we don’t have a plan for Elementor in this theme
Hello, I updated thema plugins and, as previously recommended, I deleted wpbakery in order to install the latest version. The theme doesn’t ask me for the plugin anymore and I don’t know how to get it back. How can I solve?
Hello! You can install it via Olvi->Install Plugins
Hello! I purchased this theme a couple of years ago for a project that was cancelled. The license is still linked to that project domain (which does not exists anymore, of course) but now I want to use this theme in a new project and I cannot download the demo content. I understand the restriction of using the same theme in more than one project, but since the former isn’t online do I need to purchase another license or can I “reset” the domain for using in the new one? Thanks for your help!
Hello! We’ve deactivated your old domain, please check.
Thank you very much!!
You are welcome!
Hi there, love the theme! how can I change the text color in { } icons? Its became orange and red all the time
Hello!
Thank you so much 
It the general color that you can change in the Theme Options->General->Main Color
Hi again, thank you for your reply, I mean the in the middle of these symbols – { } is still orange, how can i change this?
Please create a support ticket https://support.promo-theme.com/
Hi again, How can I change the screenshot carousel phone picture to something else? any help appreciated
Hi Dear, if you have theme questions, please submit a support ticket as you did before.
Hi again i needto change this phone picture png to a eftpos machine (screen carousel )
any help appreciated
please see the screenshot (cant upload on ticket)
Hi, I get an error saying my purchase code has been used. Please help
Hello! Yes, it’s activated on the domain forward…...agency
I bought the theme 2 years ago and I was building a website on my old domain forwardthinkers.agency and decided to not go ahead with the website and the domain is not active now for more than a year and some months. Now I registered a new domain and I want to use the template but I get an error saying “The purchase code already has been registered on this domain: forwardthinkers.agency”.
We’ve deactivated your old domain, please check.
thank you,let me check
You are welcome!
It’s working thank you, how do I change the sidebar background colour(the one on the left and write with the menu and social media icons) of of the Photographer landing age. By default it’s black but I want to change it to another colour.
Please resume your support and create a support ticket https://support.promo-theme.com/
I managed to do it via CSS, thanks a lot for your response
Hi, I get an error saying my purchase code has been used. Please help
how to add mage menu
no answer ?
Please create a support ticket
Hi I change my domain from ideasgroupnegocios.com.ar to ciudadcred.com please help me to use my Envato purchase code by deactivating the code in the old one. Thanks
Hello! We’ve deactivated you old domain, please activate a new one.
Hello, I would like to know if you can deactivate my old domain since I am no longer using it ciudadcred.com . Thanks in advance!
Hello! We’ve deactivate it, please check.
Hello, I changed my website hosting and now the home page is not visible, I have the split page and it is not seen in the desktop version
Hello! We’ve deactivated your old domain. Now you can activate it on a new one.
I cant register:
Theme registration Dear customer, please activate your theme license. Please register to proceed using Sansara theme.
Please send your URL, login and psw to support@promo-theme.com We’ll check and help you.
Something wrong. Could you try register the purchase code later.
I have some problems with the iPhone version
I already wanted a tech support ticket from 2 days ago
Hi Dear, it was weekend days, our support will answer you today, don’t worry!
Hi, How can I increase the image size for the blog style “images in left box.” I’m happy to use CSS, but the code itself is calling small images (125×125, very small!). Do I need to change the template? Can you direct me to the file I need to change? Thanks!
Hello! Please create a support ticket about. We’ll help you
Hi, PT Shortcodes have stopped working on my Olvi Theme. Can you please advise? The plugin is activated, but I’m seeing the raw shortcode on the page. I have the most recent version of the theme and all plugins. Thanks!
Hello! Please try to reactivate the theme license
Thanks so much for the quick reply! I see it is unregistered. I guess the problem is that we have moved our dev site to a different domain. I am getting the error that the theme is registered on our old domain. Is there a way to unregister it on the old domain?
Please go to the old domain, Dashboard-> Olvi-> deregister and activate on the new domain.
Yes, perfect, that fixed it! And the shortcodes are now working too. Thanks so much for great support….and the fastest on Themeforest!
You are welcome! We wish you an awesome weekend
