Discussion on Streamit - Movie Streaming WordPress Theme for OTT & Video

Discussion on Streamit - Movie Streaming WordPress Theme for OTT & Video

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734 comments found.

Smh these guys are not serious. What’s the point of telling me to go to support panel just to not reply? Y’all care more about your image than the actual support you provide. I sent detailed explanations, you asked for videos and screenshots I sent those and still no response.

Hi Africorpmedia,

Your ticket has a response from our customer service team.

Look at this image below attched. https://prnt.sc/5pcQnCD5HLyW

And there is no ticket open for the WordPress theme.

Please give the ticket number if you generated one.

So, finding us will be simple.

is there a possibility to set “continue watching” just like on netflix?

Currently not available in our theme.

you guys are terrible with getting back to people. horrible with with being detailed as to what exactly is being purchased. set up instructions we not helpful at all. 5 developers later and hundreds of dollars in I am still to hear back from anyone with the support I put in almost 8 days ago. and then to not be able to get a refund back? wth!!

Hello Africorpmedia, What we can see from this is that although we have responded to your ticket in the past, we haven’t truly received your feedback.

We believe there may be a communication problem between us, so we ask that you respond to the support panel or provide us with the ticket number.

Don’t worry; we are here to assist you.

I bought your theme a year ago. You guys need to update your woocommerce files in your code. My woocommerce keeps on crashing because your theme is incompatible with the current version. Thank you

Hi,

Please submit a support ticket at https://iqonic.desky.support/ Our support agent will help you with that.

Thank You!

Demo isn’t loading. On Edge, I get a message to update my browser. On Chrome, is just never loads.

Hi,

Sorry for inconvenience.

The server was down for a while you can test it now.

Thank You!

Hi, I have purchased this product and I love it. I have a small problem. When I create a “fake” user, pretending to be a subscriber its works fine, but when I logout and then login again (as the user) I get redirected to my ISP:s main site???? How this be fixed?? Thanks! Matte Sweden

Our support agents give you a reply on your ticket. We think it’s will be helpful.

Thanks. Everything works now!

Hello, is this script need vps server?

Not Mandatory, Use any hosting server.

On new movie entries the theme defaults to the video embed option. Is there a way to make it default to video url as default option?

Hi,

Please submit a support ticket at https://iqonic.desky.support/

Our support agent will help you with that.

Thank You!

Hello. I changed the logo in the admin and I also deleted the cache, but my logo still does not appear. it’s still streamit logo from the source https://wordpress.iqonic.design/product/wp/streamit/wp-content/uploads/2020/11/logo.png. how can i change the logo? no matter what i do, it doesn’t change

Hi,

Please submit a support ticket at https://iqonic.desky.support/

Our support agent will help you with that.

Thank You!

Hello. I am about to buy this template. Just a few questions. 1. Is this template customizable (can I add film genres etc)? 2. Is the payment system included (and working) in the template (for customers to sign up for a monthly subscribscriuption)?

Hi There,

1 Query-> Is this template customizable (can I add film genres, etc)?

Ans-> Yes ,Main Home and Other Page is Customizable Using The Power Of the Elementor. we Also Provide Genres Elementor Widget Which You can use it.

2 Query -> Is the payment system included (and working) in the template (for customers to sign up for a monthly subscription)?

Ans -> Yes, During customers sign up Subcription-based Payment is working charm on the (default)Paypal Payment gateway.

3 Query ->About storage: Can I have my movies on any server?

Ans-> Definitely you can use the source movie link of your server.

Hello, do you have the auto play next play in TV series? Without this option it is pointless for users having to push play every time! Thanks

This feature is not yet available, but our developers are working on it. Therefore, we will add this module to the next update. We try to give an update before mid of December.

Hello have you added this with your latest update? Thanks

Not at the moment. If it’s possible, we intend to incorporate it into the upcoming theme update.

Hi, i would like to add variable &lang=en in video url. can you help me please ?

Can you please explain in briefly where you want to add this?

For better communication please submit a support ticket at https://iqonic.desky.support/

Our support agent will help you with that.

Thank You!

Video player itself size seems hard coded. It restricts the use of custom players even though the poster image fills the player, once play is selected the video itself is not filling the frame, its smaller. Can you tell me what file to look at to change the video size/ratio?

Hi,

Please submit a support ticket at https://iqonic.desky.support/

Our support agent will help you with that.

Thank You!

Theme Import isn’t working with this new updated version. Either way you try it, it doesn’t create pages, menus etc.

Hello,

please generate a support ticket at https://iqonic.desky.support/ ?

So our support agent will easily help you with that.

also your support website isn’t working either. It keeps giving this error after you submit a ticket:Sorry, Its not you. It’s us. Internal error has occured. Our team is on it. Please try to refresh. If this keeps happening please report this at our help center.

Hello I’m still waiting for help with the demo install. I sent back a reply email with the screen shot showing that there is no demo install tab

Our team is working on your issue. If possible can you please generate a support ticket at https://iqonic.desky.support/ ? So our support agent will easily help you with that.

I just emailed you guys the FTP login to install the theme

Hello why is the install demo not showing up in the appearance section ..I had it installed then I had to delete and reinstall it and now it wont show up. Why is that

Our team is working on your issue. If possible can you please generate a support ticket at https://iqonic.desky.support/ ? So our support agent will easily help you with that.

Hello I still don’t see anything with my site and theme up for Streamit. how long before you guys get it up. I sent the login info this morning

I apologize for the inconvenience. Our team is working on your issue on high priority tomorrow and will do everything they can to resolve it as soon as possible. Thank you.

Hi, I can’t display the “crew” information (producer, director…) in the videos, yet everything is well informed in the admin, do you have an idea? On the other hand, the “starring” information appears well.

Sorry Right now not showing any crew data. We add this in our roadmap. So our team try to implement this feature ASAP. Thank you.

Hello, would it be possible to include a “genre selection” on the modules like tv shows tab / tv shows slider? (same with movies) Let’s say I want to create a page named Action, in Elementor, and I want to add that module. The way it is now, I can’t select which genre to show. It just shows from all of them. If you think a php function would work for that, do you mind giving me the codes? Thanks in advance, Sardinha.

Hi, genre selection option working with slider.

For further assistance please submit a support ticket at https://iqonic.desky.support/

Our support agent will help you with that.

Thank You!

Hello, Just wondering if there is an update in the works? I have found quite a few bugs in the template. One being that it does not show the related products unless you have related videos selected. Also the widgets (All of them) error out and won’t let me edit them. Also I can’t find where to edit the main footer. It has custom footers but I like the main foot and want to edit that one! Thank you

Thank you for your suggestion.

Our team will work on that.

For further assistance please raise support tickets on our support portal.

Please submit a support ticket at https://iqonic.desky.support/ Our support agent will help you with that.

This themes is good if own player suported mp4

In our theme, we do not provide any custom player support.

But in our plugin, we support video js player.

For the plugin please check this link,

Streamit – Live Video Streaming Player WordPress Plugin

( https://codecanyon.net/item/streamit-live-video-streaming-player-wordpress-plugin/33309259 )

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