737 comments found.
Hi whats happened to the theme? How come i cannot manually edit the views in the movies/vidoes/tv pages? Please answer me here – my support has expired and i dont feel it is fair for me to re-new – how can i manually edit views – i used to have this option but now it is gone after theme update – is there somethng i need to switch on as i cannot see anything in the streamit option!???
You have updated the theme and i CANNOT manually edit views – it is affecting other parts of the site.
1.where do i edit this:
https://i.postimg.cc/pdYw2n92/Fire-Shot-Capture-308-TV-Shows-PACZ-TV-Word-Press-www-pacztv-com.png2. what happened to this:
https://i.postimg.cc/ZqZQDKwX/index.png3. I now have this which is NOT the same as views:
https://i.postimg.cc/hjV1F9hr/Fire-Shot-Capture-309-Edit-TV-Show-DIANE-LA-SORCIERE-PACZ-TV-Word-Press-www-pacztv-com.pngPlease reply asap.
Hello, Sorry about the inconvinient. Can you please share your ticket number.
7015
Can you please share your ticket number? Our agent will help you with that.
7015
7015
Can you please answer my tickets – i have a deadline thank you!
tickets 7015 & 6797
Our support agents give you a reply on your ticket. We think it’s will be helpful.
Hi iqonicdesign, a client is quite interested in this kind of business, but the only thing I miss to buy this amazing theme is, or the big question is form where can I get the content, Movies, Tv Serie, etc. etc. I really will appreciate any clue.
In streamit we provide the feature of Multiplatform import.
The Multiplatform import feature provides a data import option from various platforms like,
1. Youtube
2. Vimeo
3. OMDB
4. TMDB
Check Our Doc link it guides you well on Multiplatform import.
https://assets.iqonic.design/documentation/wordpress/streamit-doc/index.html#multi-platform-content-import.Can I use other options like uNoGS API and others? Thanks in advance.
It’s possible to add TvChannels on this theme?
Q) Can I use other options like uNoGS API and others? Thanks in advance.
=> You need to try to integrate from your side.
Q) It’s possible to add TvChannels on this theme?
=> Not right now.
Hello. Good product! Just a question. I’m using PMS. When my subscribers choose the monthly subscription plan the amount should be pay automatically each mount to my Paypal account. But it does not. What have I missed out on?
Our support agents give you a reply on your ticket. We think it’s will be helpful.
Smh these guys are not serious. What’s the point of telling me to go to support panel just to not reply? Y’all care more about your image than the actual support you provide. I sent detailed explanations, you asked for videos and screenshots I sent those and still no response.
Hi Africorpmedia,
Your ticket has a response from our customer service team.
Look at this image below attched. https://prnt.sc/5pcQnCD5HLyWAnd there is no ticket open for the WordPress theme.
Please give the ticket number if you generated one.
So, finding us will be simple.
is there a possibility to set “continue watching” just like on netflix?
Currently not available in our theme.
you guys are terrible with getting back to people. horrible with with being detailed as to what exactly is being purchased. set up instructions we not helpful at all. 5 developers later and hundreds of dollars in I am still to hear back from anyone with the support I put in almost 8 days ago. and then to not be able to get a refund back? wth!!
Hello Africorpmedia, What we can see from this is that although we have responded to your ticket in the past, we haven’t truly received your feedback.
We believe there may be a communication problem between us, so we ask that you respond to the support panel or provide us with the ticket number.
Don’t worry; we are here to assist you.
I bought your theme a year ago. You guys need to update your woocommerce files in your code. My woocommerce keeps on crashing because your theme is incompatible with the current version. Thank you
Hi,
Please submit a support ticket at https://iqonic.desky.support/ Our support agent will help you with that.
Thank You!
Demo isn’t loading. On Edge, I get a message to update my browser. On Chrome, is just never loads.
Hi,
Sorry for inconvenience.
The server was down for a while you can test it now.
Thank You!
Hi, I have purchased this product and I love it. I have a small problem. When I create a “fake” user, pretending to be a subscriber its works fine, but when I logout and then login again (as the user) I get redirected to my ISP:s main site???? How this be fixed?? Thanks! Matte Sweden
Our support agents give you a reply on your ticket. We think it’s will be helpful.
Thanks. Everything works now!
Hello, is this script need vps server?
Not Mandatory, Use any hosting server.
On new movie entries the theme defaults to the video embed option. Is there a way to make it default to video url as default option?
Hi,
Please submit a support ticket at https://iqonic.desky.support/
Our support agent will help you with that.
Thank You!
Hello. I changed the logo in the admin and I also deleted the cache, but my logo still does not appear. it’s still streamit logo from the source https://wordpress.iqonic.design/product/wp/streamit/wp-content/uploads/2020/11/logo.png. how can i change the logo? no matter what i do, it doesn’t change
Hi,
Please submit a support ticket at https://iqonic.desky.support/
Our support agent will help you with that.
Thank You!
Hello. I am about to buy this template. Just a few questions. 1. Is this template customizable (can I add film genres etc)? 2. Is the payment system included (and working) in the template (for customers to sign up for a monthly subscribscriuption)?
Hi There,
1 Query-> Is this template customizable (can I add film genres, etc)?
Ans-> Yes ,Main Home and Other Page is Customizable Using The Power Of the Elementor. we Also Provide Genres Elementor Widget Which You can use it.
2 Query -> Is the payment system included (and working) in the template (for customers to sign up for a monthly subscription)?
Ans -> Yes, During customers sign up Subcription-based Payment is working charm on the (default)Paypal Payment gateway.
3 Query ->About storage: Can I have my movies on any server?
Ans-> Definitely you can use the source movie link of your server.
Hello, do you have the auto play next play in TV series? Without this option it is pointless for users having to push play every time! Thanks
This feature is currently not available. We have already added in our RoadMap.
Thank You for your suggestions.
Hello have you added this with your latest update? Thanks
This feature is not yet available, but our developers are working on it. Therefore, we will add this module to the next update. We try to give an update before mid of December.
Hello have you added this with your latest update? Thanks
Not at the moment. If it’s possible, we intend to incorporate it into the upcoming theme update.
Hi, i would like to add variable &lang=en in video url. can you help me please ?
Can you please explain in briefly where you want to add this?
For better communication please submit a support ticket at https://iqonic.desky.support/
Our support agent will help you with that.
Thank You!
Video player itself size seems hard coded. It restricts the use of custom players even though the poster image fills the player, once play is selected the video itself is not filling the frame, its smaller. Can you tell me what file to look at to change the video size/ratio?
Hi,
Please submit a support ticket at https://iqonic.desky.support/
Our support agent will help you with that.
Thank You!
Theme Import isn’t working with this new updated version. Either way you try it, it doesn’t create pages, menus etc.
Hello,
please generate a support ticket at https://iqonic.desky.support/ ?
So our support agent will easily help you with that.
also your support website isn’t working either. It keeps giving this error after you submit a ticket:Sorry, Its not you. It’s us. Internal error has occured. Our team is on it. Please try to refresh. If this keeps happening please report this at our help center.
Hi,
Please send an email to hello@iqonic.design
We will help you there or ping us on skype: https://join.skype.com/invite/yPdnVOwWaqLh
Note: Attach your purchase details when you connect with us.
Hello I’m still waiting for help with the demo install. I sent back a reply email with the screen shot showing that there is no demo install tab
Our team is working on your issue. If possible can you please generate a support ticket at https://iqonic.desky.support/ ? So our support agent will easily help you with that.
I just emailed you guys the FTP login to install the theme
Hello why is the install demo not showing up in the appearance section ..I had it installed then I had to delete and reinstall it and now it wont show up. Why is that
Thank I did all of that and demo content is still not up.
Our team is working on your issue. If possible can you please generate a support ticket at https://iqonic.desky.support/ ? So our support agent will easily help you with that.
Hello I still don’t see anything with my site and theme up for Streamit. how long before you guys get it up. I sent the login info this morning
I apologize for the inconvenience. Our team is working on your issue on high priority tomorrow and will do everything they can to resolve it as soon as possible. Thank you.
Hi, I can’t display the “crew” information (producer, director…) in the videos, yet everything is well informed in the admin, do you have an idea? On the other hand, the “starring” information appears well.
Sorry Right now not showing any crew data. We add this in our roadmap. So our team try to implement this feature ASAP. Thank you.