670 comments found.
Great theme, but no integration of woocommerce payment gateways, this is a huge flaw that reduces the value of the theme to zero, sorry.
Hello,
We respectfully accept any opinion from our clients on our products.
We would like to mention that the vision for our theme and especially our Eagle Booking Plugin is to keep it as simple as it is, and express our idea to provide the best possible user experience, so it was built from scratch with custom code, which is something that if we used WooCommerce would not be possible, so any payment gateway gets integrated by our development team according to our client needs.
Regards, Eagle Themes
Thanks for the answer, I re-read dozens of comments asking users to connect woocommerce gateways, you all answer the same thing, listen .. if there is a request .. and the like ..
I can’t understand what is the point of connecting a lot of narrowly focused payment gateways, wasting your time on development, everything has already been implemented in woocommerce and each user will find an acceptable solution for himself, and you will increase sales of your product several times.
Because, in my opinion, the theme is one of the best in its segment.
Regards, trueday
Updating to WPBakery 6.10.0 breaks my site 
Hello,
For any issue, you encounter, or any help needed, please open a ticket via the support tab, and we will help you right after.
Regards, Eagle Themes
As I am a purchased Theme user, do I get all updated version of WPBakery Page Builders, Slider Revolution and others build-in plug-ins latest version with my site?
Yes, you will be able to update all premium plugins after each theme update.
For more details, please refer to our documentation https://docs.eagle-themes.com/kb/general/update-theme-and-plugins/#updating-the-required-plugins
Hi, I am using Zante Theme for my site. Currently I am using version 1.3.4.8. Latest version of the theme is Version 1.3.5.1 How can I upgrade my version for latest version of Zante Theme?
Hello,
please follow our documentation about to update the theme and the updated plugins.
https://docs.eagle-themes.com/kb/general/update-theme-and-plugins/Thanks for your kind feedback. To upload new version of the theme, I have to download new version and upload that by following your link document instruction. I want to update Manually using WordPress Theme Manager. After update I have to active the new version. My Question is : After updating is my current site be available as that is now OR some section could break and I have to fix that manually.
Hello,
After updating the theme everything should be fine unless you have not updated the theme for many months or even years, in that case there is a possibility that something me not look correct.
Although in any case, if you need help we are here to back you up, just renew your support and open a ticket using the support tab.
Regards,
Eagle Themes
Having “There has been a critical error on this website.” when i try to book
Hello,
please open a support ticket by using the support tab, and we will be happy to help you.
Best Regards,
Eagle Themes
Hi,
I upgraded to PHP 8 and i get the following errors.
I’m using the latest version of the theme: theme 1.3.5.2 and plugins booking 1.3.3.5 core 1.1.7
Can you please make the theme PHP compatible, since PHP 7.4 is reaching EOL very soon?
Kind Regards
Warning: Private methods cannot be final as they are never overridden by other classes in /www/xxx/public/wp-content/plugins/eagle-booking/include/metabox/cmb2-grid/DesignPatterns/Singleton.php on line 30
Deprecated: Required parameter $field_type_object follows optional parameter $field_escaped_value in /www/xxx/public/wp-content/plugins/eagle-booking/include/metabox/cmb2-custom-fields/cmb2-select2/cmb-select2.php on line 89
Deprecated: Required parameter $field_type_object follows optional parameter $field_escaped_value in /www/xxx/public/wp-content/plugins/eagle-core/eagle-metabox/cmb2-custom-fields/cmb2-select2/cmb-select2.php on line 89
Deprecated: Required parameter $field follows optional parameter $opt_name in /www/xxx/public/wp-content/plugins/eagle-booking/include/redux/inc/classes/class-redux-options-defaults.php on line 89
Deprecated: Required parameter $wp_customize follows optional parameter $args in /www/xxx/public/wp-content/plugins/eagle-booking/include/redux/inc/extensions/customizer/class-redux-extension-customizer.php on line 574
Deprecated: Required parameter $wp_customize follows optional parameter $args in /www/xxx/public/wp-content/plugins/eagle-booking/include/redux/inc/extensions/customizer/class-redux-extension-customizer.php on line 597
Deprecated: Required parameter $field_id follows optional parameter $type in /www/xxx/public/wp-content/plugins/eagle-booking/include/metabox/cmb2/includes/rest-api/CMB2_REST.php on line 693
Hello,
the mentioned messages are warnings, not errors. As you can see, all of them are coming from third party libraries that we are using in our theme, like Redux Framework.
We will do our best to address these warnings in the next update of the theme.
Best Regards,
Eagle Themes
Thank you for the information. Looking forward for the next update.
Hi, How to activate theme license? Envato Market plugin can not be found Not Found https://api.eagle-themes.com/download/zante/16an13jo/envato-market.zip. I don’t have a Dashboard to put the purchase code. Please help. Thanks.
Hello,
you are using an older version of our theme, please make sure to update to the latest version.
https://docs.eagle-themes.com/kb/zante/changelog/Also, you can download/install Envato Market Plugin manually https://www.envato.com/lp/market-plugin/
If you want any further help, please renew your support and open a support ticket by using the support tab.
Best Regards,
Eagle Themes
Thank you! I activated the license!
I am having an issue when trying to remove a blocked date.
If I delete the blocked date exception it does not remove the blocked date from the booking calendar.
If I then delete the blocked date exception from trash it causes the plugin to not function as expected.
Are you able to help please?
Hello,
please renew your support and open a support using the support tab, and we will be happy to help you.
Best Regards,
Eagle Themes
Cost of eagle booking system is included in cost of theme or it’s to buy separatly?
Hello Giovanni,
first of all thank you for your interest in our theme.
Yes, Eagle Booking is included within the theme, and you are free to use it as long as you use Zante theme.
Let me know if you have any further questions.
Best Regards,
Eagle Themes
Hello I want to buy your theme, there are a few items I want to ask.
1) Does your theme have a multi-currency changer feature, for example: Turkey 150 TL America 100$ will there be a need for a plugin for this?
2) Is there a separate panel in the reservation system for the administrator?
3) Can I add groups or packages?
4) Can I set a different price according to the number of people and the date, for example: 1 person $ 100 2 people $ 140
5) I need to get reservations from Booking and other sites, does it support this?
Thanks
Hello,
1) Unfortunately, our Theme does not support such a feature.
2) There is an admin panel for booking management in the Eagle Booking Plugin, which is located in the WordPress admin dashboard.
3) This is not an included feature in our Plugin yet.
4) You can set different prices for guests, and you can also assign separately date exceptions.
5) We do not support iCal yet to get bookings from other sites, but it’s something we have on our to-do list.
Regards, Eagle Themes
Hello, I asked for an update 3 weeks ago. You wrote that an update will be available within 2 weeks. There is still no update available. There hasn’t been an update since March! When is an update coming?
Hello,
Today we launched the new update for Zante, so now you are able to update it.
We have also replied on your ticket as well.
Regards, Eagle Themes
Hi, Till a week ago, all the bookings made was coming in my gmail but suddenly from yesterday from the booking page, it gets send but its not coming in my gamil account provided. Please help. Urgent…
Hello,
for any support request, please use the support tab. We do not provide support via the comments section.
Best Regards,
Eagle Themes
Good Morning,
Are you planning to integrate iCal support soon?
All my clients want to have their calendar synced with Booking or airbnb. Your theme is excellent but without iCal it is difficult to make the purchase.
Thanks.
Hello,
Unfortunately, we do not support the iCal feature yet. Although iCal is something we have in our to-do list, and we are going to take care in the future.
Regards, Eagle Themes
Hello,
I am planning of buying your theme and I was wondering if it is possible to integrate another booking engine but connecting the external’s booking engine calendar with the one which is built in.
My goal is to have the bookings both in the external systems and in the admin area of the wordpress site. Is this possible?
The reason for this workaround is that I want the built in booking system to be ready to work autonomously if needed but whitout loosing the already made-paid bookings and calendars from other OTA’s. Is that possible?
Thank you in advance, Best regards, Nikos
Hello Nikos,
first of all thank you for your interest in our theme.
Using the built-in booking system and an external booking provider at the same time is not possible. Also, the built-in booking system can not be synced in any way with the external booking system.
What we offer is the option to redirect users to the external booking provider, and the reservation has to proceeded through their system.
Best Regards,
Eagle Themes
Hello,
Regarding to what you offer then. Can I have the calendars synced through ical?
Thank you
Hi,
Unfortunately, we do not include the iCal feature yet, but there are options to redirect your bookings to an external platform like Airbnb and Booking.com
Regards, Eagle Themes
Hello,
I have a question about the theme update. When will there be an update for the current Wordpress version and for the current WP Bakery version. It has been a long time since an update has been released.
Hello,
We are currently working on it and you it will be available within the next 2 weeks.
Regards, Eagle Themes
Hi everyone, I purchased the Hotel Zante theme a few months ago to build my website http://www.entc.org.sz. I chose this theme because it comes with the eagle booking PMS. My problem is that none of the payment gateways provided this PMS are working in my country Swaziland/Eswatini, I can only activate paypal as the only gateway. I wanted my visitors to be able to pay using credit cards instead of just being limited to paypal.
Can you help me?
thank you,
Regards BM Mashele
email: mashelebuhlebenkhosi@gmail.com
or
info@arclantis.netHello,
We have answered in your ticket referring to the same question. So please check your ticket.
Regards,
Eagle Themes
Hello,
Please, check and revise asap the Eagle Booking plugin, because it continue to give “wordpress technical error”. The booking system runs but we continue to receive by Wordpress, tecnhical email with an error on eagle booking plugin. Please check the integrity of the Eagle Booking plugin. Maybe it need an update. thank you 
Hello,
Please open a ticket to describe us the issue you are facing, so we can help you out.
Also, Credentials(URL, Username, Password) must be provided, so we can check out what is going on.
Regards,
Eagle Themes
Hello, unfortunatly my support license is expired some days ago. I can’t open a ticket
. I have no other kind of problems with the theme or website, just eagle booking plugin is performing bad,
Hi,
As we have noticed, Eagle Booking Plugin is Bug free for the time being, If you need any support on that, you will have to renew your support, and we will jump right after to help you out.
Regards,
Eagle Themes
Greeting, Please have you included the ability to chose more than one room during booking?
Hello,
Unfortunately not, this is a feature we do not find necessary to include at the moment.
Regards,
Eagle Themes
Ok, customers are asking for it regularly
Please your preview “zantetheme.com” doesn’t work. I like the rating and what people are saying about Zante
Hello,
we can’t detect any issue with the loading of https://zantetheme.com on our side. Please retry to access our demo and let us know if you still have any issues.
Best Regards,
Eagle Themes
Hello, I can’t transfer my license to a new domain because I don’t have access to the old domain. This was terminated on September 7th, 2022 and I have already deleted all data. This domain has not been active for a long time. Please help me to activate the theme on my current domain. I thank you for your help. Greetings Helmut
Hello,
I have reset your license, and you can now activate it on your new installation/domain.
Best Regards,
Eagle Themes