6332 comments found.
Dear customer support,
I would like to buy your amazing template but i need to ask you a little question before:
On the following demo, you use a picture in a section background with position 20vw 0: https://impreza16.us-themes.com/ Instead of this background picture, I would like to use a hosted video but I want to keep the blank left column. Is it possible please?
I don’t know to do this with Theme Test. This is a screenshot: https://imagizer.imageshack.com/img923/662/u4cphZ.jpg
Thank you for your advices.
Best regards, peldur
Hello,
You can achieve similar behavior for the background video by applying a custom CSS, for example: .l-section-video > video { left: 20%; }
Hi, ive taken over a client site that is using impreza 4.7 – i see a lot of major updates since then – will it be posible to directly update after buying from you to the latest version or would I need to make incremental updates? are you abel to provide previous versions for incremental route?
Hello,
You should be able to update to the latest version following this guide. To avoid possible issues on the production site, we recommend testing the update on the staging site first.
UpSolution Core Plugin installation error: message- An error has occurred. Please reload the page and try again.
I tried multiple times. It did not work.
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Yesterday I updated the theme and the backend composer doesn’t work. Only works in live mode… Why? In the most of blocks doesn’t save the changes but in live mode yes… is a theme issue or the composer?
I’ve not support time but I’d like to know if this succed only me
Hello,
Please check if you can replicate the issue with the latest 8.10.1 version of the UpSolution Core plugin.
The problem is solved with the new update! Many thanks… you are the BESTS!!!!!!!!
Hello,
The Carousel element should help you achieve the desired behavior. You can Test Drive Impreza for free to check how it works.
Hello,
You can create a Page Block with a Grid element showing relevant items/categories and then use this Page Block at WordPress Appearance > Menus as a 2nd level element of the menu.
Thanks a lot artypeterson. I figured it out and its working awesome. cheers.
Hi,
Header is set to transparent but not working.
https://ibb.co/rH7pqP5See: https://dozoo.com.br/index.php/home/
I dont know what happening.
Hello,
When you edit the Header, there are four tabs for different devices (desktop/laptop/tablet/mobile). Please check if the Transparent switch is set up correctly for every device. Also note, that the “Page layout” box of a specific page(s) will override these settings if specified differently.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Hi
We are using the following demo. https://impreza21.us-themes.com/
For home slider, we want to change Button Text for each slide. We want different button text for each slide.
If we change View This House to XYZ Text, It show the same button text for all slide.
How can we add different button text to each slide?
Hello,
You can create a custom text field for each house with the Advanced Custom Fields plugin and fill it in. After this, you can specify the button’s label to be the {{custom_field_name}} with the double figure brackets. It will use the value of this custom field as a button label.
Hi, I am interested in this product. I hope there will be a demo for Easy Download Digital
Hello,
Please note that you can Test Drive Impreza for free and check its interface and features before the purchase.
After updating php framework from 7.3 to 8.0-8.1 I get errors from backend. Wp-admin doesn’t open. I deleted wp bkery plugin from ftp and wp-admin opened. The problem is Wp Bakery (js composer) conflicts with php 8.1 . How can I solve this. Thanks
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hello Impreza, Is there any way to make the fixed header non-transparent? the position fixed make that the header be transparent.
Hello,
When you edit the Header you can specify its behavior (sticky / transparent / auto-hide) in its General Header Settings and specify the background color for the regular and transparent states of the Header when you edit the relevant Header Area settings. Most likely, the issue is due to the regular (non-transparent) background color value is set to be transparent.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
I didn’t write fine the sticky header causes the header to be put in front of the first section. why is that happening? this is my problem. I don’t have support, expired 
Hello,
You should now be able to create a ticket. Please create one and specify details and an example URL in it.
hello,
I have an impreza license. I’v have activated it in my anothe site as development. Can you please advise what’s the difference between production and deveopment? There’e a problem that all other pages don’t work except the front page when i am working on te development size. all they showed that 404 not found. What’s the problem happened?
Thanks
Hello,
On the site activated as Development, the Maintenance Mode is always active and it can’t be turned off at Theme Options > General. As for the 404 issue, this is most likely due to the WordPress permalinks structure. Go to WordPress Settings > Permalinks, pick the needed format, and save changes.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Hi,
I already bought Zephyr and I’m interested in acquiring Impreza to develop an ecommerce.
The Impreza is looking more complete to me. Does it have the same structure as Zephyr regarding the page builder and customization possibilities?
Thanks.
Hello,
Yes, all Impreza settings are structured and named exactly the same. UI-wise, you shouldn’t see any difference.
Is it possible to create mega menu or something like that? For example, placing dropdown menu items in columns.
Hello,
Yes, you can create Page Blocks with any custom layout and number of columns you need and use these Page Blocks as menu elements.
Great!
hello! how fix this? https://prnt.sc/5BF8ALpvozP3 in admin panel all norm https://prnt.sc/MIVIY2XwPo2D
need change https://prnt.sc/1WqLTjBQFzK3 to https://prnt.sc/J54ChUR2fgmY
Hello,
This is a complicated question, please create a ticket on the Support Portal with details and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
I want to buy this theme but the price is a bit high considering the current situation of economy right now. When is there going to be a drop in price. I just don’t want to use a nulled version of this theme, considering the security risks involved.
Hello!
Thank you for your interest in purchasing Impreza! We have plans for sale, I cannot tell you the exact date yet, but it will be before the end of this month. You can subscribe to our sale mailing list and receive the notification when the theme sale will start https://us-themes.com/theme-sales/
Thanks!
Hey team! I’m highly interested in buying your theme, but I’m missing one little detail: On https://impreza25.us-themes.com, there’s no close icon in the menu panel. Though it’s possible to close the panel by clicking anywhere outside the menu or on ESC key, I’d like to show a close icon since not everybody is technically fit 
Is this possible somehow?
Also, I only saw standard dropdown cart in the demos, but does your theme support a side cart panel as well?
Hello? Anyone there?
Hello! Sorry for the late reply, we must have missed the email notification about this comment.
Both of the features you described is not supported by Impreza out of the box and will require additional coding. We have plans to improve our cart element in future, but at the moment I am not able to provide any ETA for this unfortunately.
Please let us know if you have further questions.
Thanks!
Thanks for getting back! One more question: Does your theme support header style change on scroll? Meaning to change the header color to white for dark background sections and to dark on light background?
Hello,
Such feature is not provided out of the box. But you can create a feature request on the Support Portal, and we’ll consider implementing this feature in one of the next updates.
Hello, is it possible to create a login/register popup whenever someone clicks on the my account icon on the shop? Thanks.
Hello,
You can create a Page Block with the WooCommerce My Account element in it and set up a Popup element to trigger on click to the icon you mentioned and show this Page Block.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
How do you make all items in a Grid the same height?
Hello,
You can specify the Aspect Ratio for the items when you edit the relevant Grid Layout or inside the Grid element’s Appearance settings. If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Dear customer support,
I would like to buy your amazing template but i have to ask you several little questions before:
1) On the following demo, you use a YouTube video in a section background: https://impreza19.us-themes.com/ Instead of this video background, I would like to use a slider carousel like this: - First slider: YouTube video - Second slider: Image banner I thought to use the Revolution Slider add-on but it seems that I can’t integrate the slider into a shape divider like in the demo. The section lose the shape divider effect with Slider Revolution. Is it right? Or is it possible to keep the shape divider effect with Revolution Slider please?
2) I would like to have no space between two sections with shape divider « triangle ». On your demo, i see this with space between sections : https://imagizer.imageshack.com/img924/6389/xnZyq4.png I would like this display without space : https://imagizer.imageshack.com/img922/9289/3EPJC0.jpg Is it possible with your template please ? Thank you. Best regards, peldur
Hello,
You can combine Revolution Slider as background and shape divider, just specify the proper content overlap setting for the shape divider.
You can also combine two dividers in one Row without a gap, by using both top and bottom shape dividers with proper height settings specified for dividers and the Row.
You can Test Drive Impreza for free and check how it works.
Hello, Thank you for your answer. I don’t see in your knowledge base and demos how could I combine two rows with shape dividers without space please? I have never received credentials to log in to the test drive Impreza. Thank you very much. Best regards, peldur
Hello,
For the use case you described, you can use a Row element with the vertical indents set to None position. After this you can add both top and bottom Shape Dividers to this Row, specify equal height (15vh by default) and use the Row’s Design settings to specify the same height for the Row itself. This way you’ll get two dividers without gap between them.
Usually you don’t need this complex set up, as Shape Divider is commonly used as the dividing line between two different background colors. So using one divider should be enough for the most layouts.
As for the Test Drive – please check the promo and spam folders or try another email just in case there’s some conflict with delivery to certain email services. Gmail should work fine, please give it a try.
Hello, Thank you for your quick answer. I would like to use Shape Divider without gap between two Rows and not for the same Row. This is an example with space between two Rows : https://imagizer.imageshack.com/img924/6389/xnZyq4.png And this is a display without space between two Rows : https://imagizer.imageshack.com/img922/9289/3EPJC0.jpg Best regards, peldur
When you edit the bottom Row’s Design settings, you can add a negative margin to the top, to create an overlap that would cover the gap. But note, that if this is https://screencast-o-matic.com/i/c3jj29VZdjK the layout you wish to implement, you don’t need two dividers. You can use one, with the same color, that the following Row uses for the background.
I’m updating Themes and WooCommerce today, and i’m missing the header and menu on shop page. The menu and header shows in every page except product pages. Weird ..
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
