6332 comments found.
How can I use 2 columns side by side on mobile instead of stacked columns
Hello,
Check the Theme Options > Advanced > Columns Layout via CSS grid. If it’s turned on, you can specify the needed number of columns for mobiles via Live Builder, by editing the relevant Row > Columns and specifying the “Ignore the columns stacking width global option”. If “Columns Layout via CSS grid” is turned off, you can specify the responsive behavior by editing the relevant columns in WP Bakery page builder, in the “Responsive options” tab.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Even disabling “Column layout via CSS grid” Responsive options does not appear for me in WPbakery should I enable it somewhere else?
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
=>What’s the problem? I’m in a hurry. Please solve it quickly.
Hello,
In case you downloaded the “All files & Documentation” option from the Envato account downloads, you need to unzip it first. After this, you’ll be able to specify a path to the Theme installation archive inside it.
If it’s not the case, and you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Found a bug in theme (version 8.10): In file: plugins/us-core/functions/theme-options.php
Code starting line 380:
// Generate file in directory
if (
is_writable( $file )
AND is_file( $file )
AND $handle = fopen( $file, 'w' )
) {is unable to create the files for theme option “Optimize JS and CSS size”
Moving the code around (moving fopen up in if condition) helps it to create file first and then check if its writable:
// Generate file in directory
if (
$handle = fopen( $file, 'w' )
AND is_writable( $file )
AND is_file( $file )
) {Not sure if this is just an isolated issue on my hosting environment.
Hello,
Thank you for sharing the detailed description. This issue will be fixed with the next update.
Hi! Is it possible to create a carousel of recent comments or reviews about woocommerce products? I didn’t find this in your demo. I want to show user reviews and comments on the main page of the site. wordpress has such a widget, but it is very primitive.
Hello,
Such a feature is not provided out of the box. We have plans to implement it in the future, but, as of now, it’s not the priority task.
Is there any tutorial how we can customize elements via Child theme? I need to add some extra fields in some elements without touching the main plugin but with child theme. Please help!
Hello,
Unfortunately, there’s no tutorial on Child theme customization. Please create a new customization ticket at the Support Portal with a detailed description of the desired behavior, and our support team will help you implement it.
Hi
is it supporting Arabic language ??
also is it for one site ? or many
Hello,
Our themes support RTL languages, and every purchased license allows activating one site for production and one site for development.
You can Test Drive Impreza for free to check how it works.
Is there a way to disable the Impreza Theme’s Lightbox script? I’m having it conflict with another plugin. Thanks! – Dan
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Looks like there may be issues with your Impreza theme and the todays latest 6.9.0 Woocomerce plugin release. It seems to be throwing an error across all my Impreza theme sites. It’s affecting lots of other themes across the internet that I can see. Warning: array_filter() expects parameter 1 to be array, bool given in /home/customer/www/examplesite.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-frontend-scripts.php on line 65. Just a heads up!
Hello,
Thank you for pointing out the issue, we’ll provide a fix for it in the next release.
We fixed that issue in the UpSolution Core 8.10.2, please update it.
Thanks for your feedback!
Perfect, thank you.
Me sale el siguiente error:
Vaya… no se puede acceder a esta páginaParece que la página web en https://www.rotarygolf-la.com/wp-admin/post.php?post=2&action=edit tiene problemas, o es posible que se haya movido de forma permanente a una nueva dirección web. ERR_HTTP2_PROTOCOL_ERROR
Worpress 6.0.2 Hosting Godaddy SSL Active
El tema con el proveedor de Hostgator trabaja perfecto Me ayudas por favor, Gracias
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
How can I change the layout of Blog Post page?
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate.
Thanks in advance!
I have added the ticket 5 hours ago and wrote all the detail. Can you please response?
Our support team is investigating the ticket and will post a reply in it once they find the answer, asap
I want my posts to display on my News page. I have set the Theme Options>Pages Layout>Posts>Blog Page Template (part of theme). Have also set News page content template to Blog Page Template. The posts do not appear on the News page. Any further settings required?
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
This has been resolved via ticket on support portal thanks.
Why animations don’t work on mobile? Is there a way to enable them to work on mobile?
Hello,
Check the settings inside Theme Options > Site Layout > Animations Disable Width. Adjusting its value should resolve the issue.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
I want the hamburger menu to display on tablet landscape. I have tried changing the pixel width on Site Layout but no matter what the setting on tablet I have the desktop menu overlapping with the site logo. Please advise.
Hello,
When you edit the Header > Menu element > Mobile menu tab, there’s a slider defining the breakpoint screen width, which should switch the Menu element to the mobile layout. I assume adjusting its value should resolve the issue.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Adjusting this has no effect, the mobile menu is fine it is the TABLET on landscape I am having difficulty with. www.strathglasscommunityfund.co.uk
Hello,
Please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Thank you all now working perfectly!
Dear customer support,
I would like to buy your theme but i need to ask you a question before:
On your Theme Test, i set up a video background (mp4 format) but it displayed only on desktop.
These are two screenshots: - Desktop: https://imagizer.imageshack.com/img922/7848/azQ1wx.png - Mobile: https://imagizer.imageshack.com/img924/4031/oM8bur.jpg
Thank you for your advices.
Best regards, peldur
Hello,
When you set up a background video, there’s a setting called “Hide video at screen width”, defining on which screen size it should stop showing. Also note, that some mobile browsers might block the background video auto-play if the audio track is not removed from the initial video file.
hiee, can i use this theme on multiple website? by only buying once?
Hello,
Every license purchased allows activating one site as production and one site as development (intended for testing purposes, with the maintenance mode always turned on). You can read details about licenses use in the relevant article.
Bug: Popup and accordion addons are not working.
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hi Support Team,
Popup addon is not working on our site. Can you please check and help with it.
https://pilot-site.kore.ai/new-layouts-2022/smartassist/Hello,
This is a complicated question, please create a ticket on the Support Portal with details and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hi guys, Am having trouble with auto generated pages where the page title is partially covered by the header both on mobile an don desktop. Kindly assist.
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
I bought the impreza theme today and I can say that this theme is the most flexible theme I have ever used
Thank you for your warm words!
Hi. Were I can change default Archive Content template?
Hello,
You can create a custom Content Template for it and include a Grid element showing “Items of the current query” for the archives. After this, you can assign it at Theme Options > Archives Layout for the relevant archive(s).
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
I now this metod, but i need change default. How?
https://lookboat.com/category/articles/ but I have https://lookboat.com/boats/?filter_boat_category=bavaria https://lookboat.com/?s=bavaria&post_type%5B%5D=post&post_type%5B%5D=us_portfolio etc.Please create a ticket on the Support Portal and provide more details so our support team could investigate the issue better.
Thanks in advance!
You can’t create tickets because your support for Impreza has expired (check your Licenses page). ((((
Give it another try, you should be able to create a ticket now
