254 comments found.
pre-purchase question:
1. I do not wish to sell anything on the website instead the Add to Cart to be replaced with Buy Now on Amazon…..click and you are diverted to Amazon….possible?
2. This will also eliminate the need for payment page…..possible ?
Hi, thanks for your interest my theme. 1. Yes, you can do it easy by put url and your text here: https://gyazo.com/c12654b6795efe01cc4b3c2ff04bf957 2. Yes, you can off checkout page on your website easy. Any questions, feel free let me know. Thanks
thank you…..will certainly have other questions later 
Thanks & you are welcome.
sir,
i am trying sandbox but each time i try to edit any page all i see is a blank screen….unsure where the real issue is…. please help
I can’t help/do anything until you bought it and create ticket on our help desk. Sorry for that.
I contacted Auteur support with a typical beginner question and subsequently with a technical problem (website did not load on smartphones). I received helpful answers within 24 hours in each case. All problems were solved patiently and effectively. I am very satisfied.
Thanks for your comment. You are welcome. Please create another ticket if any issue.
Hi Please i bought the themem too, but am having problems with the Auteur Thème. These are the error messages. How do i update those files ? Please g5plus-auteur/woocommerce/cart/cart.php version 7.0.1 is obsolete. The kernel version is 7.4.0, g5plus-auteur/woocommerce/global/quantity-input.php version 7.2.0 is obsolete. The kernel version is 7.4.0 httpdocs/wp-content/plugins/book-previewer-for-woocommerce/templates/product-image.php version – is obsolete. The kernel version is 3.5.1,
Did you update to latest version? Our theme compatible with WooCommerce 7.5.0, view change log here: https://auteur.g5plus.net/changelog.html Thanks
Thanks for your quick response. I have verify. Two errors have gone. The remaining is this one : httpdocs/wp-content/plugins/book-previewer-for-woocommerce/templates/product-image.php version – is obsolete. The kernel version is 3.5.1
An i cannot proceed to any checkout. The same message that comes is ’’Please Try Again”
What can i do to resolve this please ?
I just test on localhost, everything is ok: https://gyazo.com/7dfefdd113456b0d926f48453f3f49b5 Please create ticket on our help desk https://sp.g5plus.net and leave your account there, I will check deeper to find what happened. Thanks
Is it possible to disable the book hover effect without turning off the Book Preview plugin? I want the “Flip to Back” and “Look Inside” functionality, but not the book hover effect.
Do you want remove this effect? https://gyazo.com/d470d4ebf057f8c72f3dd22beb2e8808
Exactly.
Remove that but keep the flip to back and look inside.
Please add custom css below .bpfw-images .bpfw-flip-wrapper:not(.bpfw-view):hover { transform: rotateY(0); } .bpfw-images .bpfw-flip-wrapper:not(.bpfw-view):hover .bpfw-flip-front { transform: rotateY(-2deg); } .bpfw-images .bpfw-flip-wrapper:not(.bpfw-view):hover .bpfw-flip-first-page { transform: rotateY(-1deg); } Any issue, pls create ticket on help desk https://sp.g5plus.net , private information can’t public here. Thanks
Perfect, thanks.
Would be great to do this per-product. So any image that isn’t a book cover (audiobook, for example) wouldn’t be forced to the same height constraints.
Sorry but it will apply to all. Please create ticket on help desk https://sp.g5plus.net for further support. Thanks
Is the theme have multiple vendors / publishers or are the books added by one Admin site owner?
Our theme base on WooCommerce, you can find a plugin support multi vendor and integrate it. I think it is ok. Thanks
thanks for quick reply.
You are welcome. Thanks
Hello,
I wanted to ask you if you fixed the issue with Litespeed cache latest version?
Thank you
Hi, sorry very much but you can create ticket on help desk at https://sp.g5plus.net about this issue, then we will check there. Thanks
Hi! Dora Auteur thème come with Elementor Pro licenze? If so, how can I activate It? Many thanks.
Hi, my theme included Elementor Pro but can’t use full feature because haven’t got license. Just use limit feature with it. Thanks
Ok, thanks. Do you recommend to use WP Bakery instead? (I am just starting to customize my website, so It wouldn’t make a great difference to me at this stage and I know both plugin).
Should use Elementor version, run faster. Thanks
Ok, thanks!
You are welcome. Any issue, please create ticket on our help desk https://sp.g5plus.net .Thanks
I’m just returning to the theme. I noticed that when it comes to the edit content block section all I get is a page with codes. I don’t see an option to use WPBake. I’m afraid to use Elementor with it because the entire site is running on WPBake.
If your page/website build by WP Bakery => you have to use WP Bakery edit and the same with Elementor. To check carefully, please create ticket on our help desk at https://sp.g5plus.net , our support team will check for you, don’t worry. Thanks
Hello,
Can you add Tik Tok on the Social Media settings for Bakery, Theme settings and every other setting that doesnt exist.
Thank you
Hi, can you show me exactly where you want TikTok icon display via screenshot? I will find a solution for you. Thanks
We just released new version to ThemeForest to fix it, please download theme and plugins then update to your website. Thanks
Thank you!
You are welcome.
hello, is your demo content also for WP-Bakery or only Elementor?
My demo content both for WP-Bakery and Elementor, you can view for WP-Bakery at https://auteur.g5plus.net/main/ and view for Elementor at https://auteur.g5plus.net/elementor/
how can i get democontent for wpbakery?
i have found it
Glad to hear that. Any issue, please create ticket on our help desk https://sp.g5plus.net Thanks
Facing issues how to change main logo plz reply as soon as its urgent and plz check help desk
Today is weekend so our company off. Please follow your ticket.
plz response help desk its urgent
Today is weekend so our company off. Please follow your ticket.
How can we disable the Single page Flip animation because it creating problem to us with the book that have empty space at top & bottom. I did not find any option to disable this.
https://prnt.sc/2xsTlS20N2ai https://prnt.sc/13cugTDNTctUPls deactive Book Preview plugin in our list. Thanks
Hi, I need to know how to disable search form in mobile menu, thanks a lot!
Pls try it here: ttps://gyazo.com/3ec162dea849804a9f1ec600ed8ca9ea Thanks
Thanks I tried that but doesn’t work.
Please create ticket on our help desk at https://sp.g5plus.net and leave your account, url there. We will check directly on your website. That is easier. Thanks
This Theme Support Elementor?
Yes, link demo here: http://auteur.g5plus.net/elementor/
Facing he same issues neither the logo changes not the menu for the landing page did not found any documentations for the same.
Hi, please create ticket on our help desk at https://sp.g5plus.net for further support. Our support team will check for you. Thanks
Hello, if I post the link https://auteur.g5plus.net/product-author/shia-ung/ on facebook, in the preview doesn’t appear the image of the author but the image of the book. Why?
Thanks for reporting this problem, I fixed it on next version and you can recheck now https://auteur.g5plus.net/product-author/shia-ung/ .
Hello, When I purchased this theme you were supported rtl, but in new update i got some problems. Could you explain it why you dont support it anymore?
Thanks for your interest my theme. It can work with wpml, doesn’t support rtl language. Any questions, let me know. Thanks”
Can you create ticket on our help desk at https://sp.g5plus.net ? We need private information to check directly which can’t public here. Thanks
Hi,
Is there a way to avoid that Woocommerce store notice hide the header and the menu? Thank you.
Hi, I don’t know exactly problem you had. Can you take screenshot to show me where you mention? Thanks
Sure! You can find it here: https://www.dropbox.com/s/p1z3uq6izgfhbq0/Schermata%202022-07-29%20alle%2010.54.48.png?dl=0
As you can see, the store notice covers the menu and logo. Instead usually it should be at the top (or bottom) of the page before the header or the wrapper. Thank you!
You can create ticket on our help desk at https://sp.g5plus.net , we need private information to check which can’t public here. Thanks & hope you do it there.
Thank you! I open a ticket ASAP. Kind regards!
You are welcome. Thanks
I purchased the theme and installed the demo data but now that I am making changes (background image, logo, and others) almost none of them are showing up on the actual site. When you refresh the browser, my background image flickers there for a split second and then goes back to the demo image. I submitted a help ticket and heard back from them and replied but I have not heard back since. This is such a beautiful theme that will/would work very well for me IF i can get it to actually work.
Hi, sorry for replied quite too late at the weekend and difference time zone. Now, we will process and please follow your ticket. Thanks
I amend my comment above. G5 support has been VERY responsive to my MANY questions and request. There is a time difference and a language barrier but they do a great job of going answers via text and screen shots.
Thank you very much.
