896 comments found.
I bought this theme a couple of years ago and it always worked great, ever since they made the switch to Elementor I’ve been having problems. I can’t update the theme and Elementor because immediately eikra-core fails and the site goes completely blank. It doesn’t show error, it doesn’t show anything. I have to disable eikra-core or the site doesn’t work. Could you explain to me why? I know my support has expired but the site never bothered until now.
Hello,
Can you please check your server PHP version. Theme work with both page builder. We don’t face any type of issue.
You can renew your support then create ticket we will check https://www.radiustheme.com/ticket-support/
Thanks
Hi, PHP actual: PHP 8.1.17 and the site goes completely blank. Any idea?
Hello,
We don’t tested PHP 8 please role back we will test soon.
Thanks
Hello,
Before upgrading to 8.1.17 my PHP was 7.4.3.3 and the site fails immediately on upgrade. The problem is Eikra-core plugin.
Thank you
Hi,
Core plugin is theme main plugin can you try PHP 8.0?
Hello,
It seems that PHP 8.0.28 works fine.
Thanks for your help
ok Nice!!
I have installed elementor on this my website https://highupwebacademy.com/ unfortuntely the elementor isn’t working. Please how can i fix this. Thank you
Hello,
Please check your server resources like Memory and Execution time. If still issue send access we will check https://www.radiustheme.com/ticket-support/
Thanks
License stopped working after I tried to restore site from old backup on same domain.
Hello. Do you have login details so I can see how a course look when you buy it?
Hello, I want to make use of the tiktok icon in the topbar, I have tried to add it in an html widget but it does not appear. Can you help me.
Hi Team, I have purchased this theme 6 months back but due to client late response my testing domain got expired and right now I want to move these theme to other testing subdomain and I have removed the previous installation and trying to install it into a new subdomain but my purchase code is not working. I am giving my last expired domain (https://glamharbor.com/abacus), please remove these domain from your list and allow me to submit a new domain.
Please create ticket here https://www.radiustheme.com/ticket-support/
Thanks
1. any affiliate system – so users can promote by course to earn money 2. can i run live courses batch wise, fixed students, fixed time and date 3. any company list and post jobs as per requirement – users will contact them – like job portal 4. can we create public profiles like linked, so users will add their certificate and experience..etc 5. can we manage multiple plugins, like there are some plugins in market for job portal, company listings, so is that possible, can we use with your system
I am so frustrated, please tell me here how do I change the following texts in the home page:
Latest Posts, Upcoming Events, View All, What Our Students Say, Caterory (in Menu)
I have spent the whole day, not in the pot file, not in the elementor edits, not in the source files, please help urgent!
Hello,
Sorry sir you face issues. Some title coming from widget title. Which home page and Page builder you are using.
Please create ticket with screenshot we will check https://www.radiustheme.com/ticket-support/
Thanks
Hi, I want to purchase this theme. Can you help me of answering few question?
Hello,
Sure send me your questions
Thanks
Hi, can I use LearnDash with this theme?
Hello,
Sorry LearnDash will not work.
Thanks
hello: questions before purchase : 1- can admin prevent an instructor to delete a course if there is students enrolled it ? 2- can instructor and student private contacted ? 3- can hide a course from enrolling and searching and keep it in student dashboard? 4- can set validity of a course in 5 years ? 5- can set commission per instructor and per course ? thank you
I am considering purchasing this theme. Regarding the team function, is it possible to set up instructor categories? I would like to have them listed by category.
I would like to remove the date from the eikra post form but I can’t find where
Hello,
From which page your support expire please re-new support then create ticket https://www.radiustheme.com/ticket-support/
Thanks
Hello, I’m using your theme, thank you very much, it’s great!!!
Please tell me, I need to insert buttons inside the tables on my site, where can I find the shortcode of the buttons?
Hi,
Can you please send me a screenshot where you want to insert button?
Thanks
I can’t use the code, always get a notification
“Sorry!!! Purchase code does not match”
Hello,
Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks
Hey I am willing to create a website using Eikra theme, I request you to tell me whether all given points support or not ? 1. Start Registration No need to pay yet, just complete your details on the form on the next page. 2. Choose Module(s) Select the modules you want to study . ( clink to see details or download Brochure of Course ) 3. Complete registration -Make payment or confirm your payment method. 4 Get Enrolment letter and at end of course get Certificate .
Some basics are 1 control panel to upload edit course details 2 Learning LMS . for quiz and administration of course 3. payment by woo commerce , easy paisa or stripe others to our account ( international payment ) 4. Interactive support or helpHi, we have a customer from Hamburg named Bildungsakademie Schafa GmbH The Address is: Küperkoppel 87 in 22045 Hamburg The email is info@bildung-schafa.de They bought the theme Eikra from you and the previous CEO has the Envato accesses. Since there was a split in the dispute, the current people do not get the updates. Can you help?
You can see the site here:https://bildung-schafa.de/
Hello,
Sorry who has the access and the purchase code he is the owner of the item and get support.
Thanks
Hi, have you fix the issue with course list search query where when typed in the result shows Post and Pages not related with Course. For example https://www.oum.edu.my/all-programmes/ when search for Diploma courses, it will listed also from our blog, news, events etc
Hello,
If it is our bug we will fix it but your support time expire. Please create ticket with access https://www.radiustheme.com/ticket-support/
Thanks
this is not customization request. it is LearnPress bug
Please create ticket if bug we will fix that.
Hi I liked the template.. Do you have below features in the template ? 1. Multiple pricing support and currency support for different countries. ? 2. Do you have multiple schedule for multiple city options for each course ?
Sorry don’t have this feature.
Are there any plugins in the Wp community where i can use them to enable those features in your template.. ?
HI
My compliments for the Theme .
I would like to know if the theme is fully integrated with payment gateway and learn-LMS and there is absolutely , NO Extra Fee for proceeding year and, No Extra Plugins Required. Moreover I hop there are Paid Zoom Webinars integrated into theme.