269 comments found.
Please reply to my ticket on your site.
Hi,
Sorry for the late reply I have replied your ticket. Please check it now.
Thank you, SmartDataSoft Team
Can I ask for help and answer on your platform again? Thanks
Hi,
We are working on your ticket. We will get back to you in the ticket system as soon as we are done.
Thank you, SmartDataSoft Team
Does this theme support Razorpay payment gateway?
Hi,
Now our theme is supported by the woocommerce payment so you have to use woocommerce extension for the razorpay.
Thank you, SmartDataSoft Team
ello, I would like to know if this theme comes with a translation in Spanish? Or do I have to translate it myself?
You need to translate yourself Thank you
Greetings. Gentlemen, I am writing to you here because I wrote to support many days ago and I never received a response. I will add here what I need to solve in the theme.
1) From the single property I need to remove the compare and save button. On my website this is not necessary. https://ibb.co/MhvfSXb
2) In the mobile version there is a very ugly space left on the right as if there was a bar. Which should not look like this since there are no protruding elements. I would like to confirm if this happens because when compare is selected a button is placed in the upper right. Which I don’t need, referring to the buy button. https://ibb.co/9npYxxM
3) In the single property part it has not allowed me to translate with loco translate the part where it says “Description”, “Gallery”
4) On the page of all the properties it has not allowed me to translate with loco translate “Showing 4 of 4 Results” and it has not allowed me to translate the options “Latest”, “Oldest”, “Title Ascending”, “Title Descending”, “Most Rated”, “Most Viewed” and the button “view” please.
Please answer me as soon as possible. I like your theme and I plan to continue using it
Thanks!!!
Please open ticket in our support system our technical team will help you,this is not support area this for presale question area
Okay, I’ll do it right now. But as I explained, I had already opened a ticket and they did not answer me.
Thanks. all very well with the support. I wrote to you again
Hello I try to use Polylang in my website, but it is not working. what to do ?
Please open ticket in our support system our technical team will help you,this is not support area this for presale question area
Bonjour J’ai recu des notification pour la mise à jour du theme, mais j’hesite encore pour le faire. j’ai quelques questions 1-Est ce que la mise a jour ne va pas casser mon site et remettre mon site à 0 ?? 2- Mon site est en francais. La mise à jour va t’elle faire disparaitre mes traductions ?? Qu’est ce qui change effectivement lors de la mise à jour du theme ?
Hello I received notification for the theme update, but I’m still hesitating to do it. I have some questions 1-Will the update not break my site and set my site to 0 ? 2- My site is in French. Will the update make my translations disappear? What actually changes when the theme is updated? Thanks
hi i love the simplicity however can we add contact buttons at listing page? and editing the enquiry form?
Hi
Yes you can add a generic contact button and use the contact form plugin instead of the inquiry form there. They can be controlled from the widgets.
Thank you, SmartDataSoft Team
How can I edit the form from the listing enquiry? The client wants to make sure that when the form is filled out that the entire link is visible and an actual hyperlink. I am looking at the documentation but there is nothing about it there. Thanks.
Hi
We are looking into it and will release an update with the fix as soon as possible.
Thank you, SmartDataSoft Team
Hello. I am interested in acquiring your theme but I would like to know:
1) Can we remove the Loading Icon option?
2) Is the theme multi-language? Does it worke properly with loco translate? I need the theme working well in Spanish.
Can these buttons be easily replaced? https://ibb.co/tH6388V
Hi,
Our theme has option to disable Loading Icon option And theme support multi-language, loco translate.
Thank You
Thanks for the prompt response. I will be purchasing it!
other question:
In the single property details, images can only be displayed in these three ways: https://ibb.co/NK5NfnF ,, https://ibb.co/zxbt37R ,, https://ibb.co/XbzPPVJ ?
They can’t be displayed like this https://ibb.co/hfrP8jB? Where is a main image and the others as thumbnails?
Can these buttons be easily replaced or changed (from its name and link)? https://ibb.co/tH6388V
Hi
We are sorry that, In the single property the images are not like you wanted. And for the header button we can add the feature to change the links.
Thank you, SmartDataSoft Team
hello,i am unable to change currency to my local currency,the kenyan shilling. how can i do this?
Hi
Please set the currency from the listing settings https://clip2net.com/s/4gOwkCC
Thank you, SmartDataSoft Team
Hi, i am having issues changing the default currency from usd to my country’s currency. I have installed woocommerce, payment gateway that supports my country (paystack) and currency converter but still doesnt work. I need it done urgently please
Open ticket in our support system our technical team will help you tomorrow morning right now our support system is offline
For the next update, can you please automate the filters (checkboxes) so that the change happens automatically when you click on it.
Hello! I have a small problem with the add ad page. Here’s what I see [cl_add_listing] ...., what should I do? Thanks Dan
Please open ticket in support system https://support.smartdatasoft.com Thank you
Error : TypeError: Cannot read properties of undefined (reading ‘service’) or TypeError: Cannot read properties of undefined (reading ‘out of 5.0’) in properties F5
https://ibb.co/nrJYXPrAND Set Trim URLs Error
property.js:1 Uncaught TypeError: Failed to construct ‘URL’: Invalid URL at a (property.js:1)
window.siteUrl = ’//resido.thesky9.com’; << not working var url = new URL ; in property.js
Hi,
This is a very unknown issue as we never faced this issue before.
As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
changelog ?
Hi Team! I purchased this theme but i can’t find how the user can upgrade his/her account from free/basic to premium. Is there any options on doing that?
Hi,
As the Theme Forest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in details.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
I want to buy this theme but want to get some information first. I don’t want to add property. I just want to show my own group property. Is this option available in this theme?
Sorry not understand, if you do not add property how you will show?
I want to create this website for my own use only. I do not want any customer to list their property on our website. I want the add property button to be hidden so that crow can’t list its own property. Only the properties listed in the admin panel should be displayed.
Hi,
Yes, You can use this theme for your own property listed
Is there an option to hide the add property button in the theme?
I have purchased the theme, now you tell me how to hide the ad property option?
Please go to ‘resido theme options’ there you will find the header options where you will find switcher for the ‘header right option’. Disable it and that will do the work.
hello friends, please i need help with my support ticket. thnx!
Hello I deleted the theme and then installed again and now I can’t activate the theme again !! Please Help I want to delete the theme from current web www.chocronproperties.com to chocronbrokers.com
Please deactivate from your account the url which provided in theme activation area . Thank you
I deleted everything and I deactivated
Hello the issue is not solved what so ever please help
I want I refund! I’ve been oppening tickets typing comments here there’s only one problem and you can’t simply fix it !! and no reply… I have more than 24h waiting for your reply on your website besides your website doesn’t show your phone number everything is fake !!
Hi
Sorry we were offline. Now we are available please check your ticket we have replied you back there. Let us know what’s happening on your site.
Thank you, SmartDataSoft Team
Hi, its the support team reaching out to you.
If you are facing any issue installing the Classy add-ons for elementor then you can ignore it. your demo will be imported even though it is a required plugin. We will let you know as soon as the issue is fixed. Till then don’t worry about the issue. 
Thank you, SmartDataSoft Team
