619 comments found.
Hi,
Presale question: the theme has links to buy the illustration in vector format? or link to the illustrations sources?
Regards
Hello! The illustrations are from https://www.freepik.com/
after the last update we lost the translation of ” Read More” String on the blog section, we can see its translated by locotranslate but it doesnt affect the front end
I’m unable to install this theme, while trying to import the theme it is showing as theme is installing but it is taking 3 days to install 99% then again it will start from 1%. We are facing this issue since last 10 days
Hello, why i cant update this template in dashbord ? “An error occurred while updating Ewebot: Update package not available.”
problem solved 
Hello! Great
Hello ! I am planning on buying this theme for my business. Are the photos included in the price and can be used free of charge ?
Hello! The real people images are not included the theme package.
So the animations and illustrations are included, right ?
Yes, the ones you can see on the demo.
Hello i cannot deactivate the bubbles from Customize > Theme options > General > Bubbles toggle off. What can i do?
GT3 Photo & Video Gallery – Pro and Slider Revolution don’t get updated
Hello! You have to update the theme to the latest version.
The theme is updated to Version: 2.7.7 but GT3 Photo & Video Gallery – Pro and Slider Revolution are not up to date
They are up to date, the todays release have the latest plugins versions
Trying to update to 2.7.6 and I get “package not available” error. What is causing this? I have been able to update just fine in the past.
Hello! Please make sure that you have an active support package
Hello,
I have a question about the theme update. When will there be an update with the current PHP version 8? When I enable PHP 8, layout errors occur.
Hello Support,
Do you have built-in function for Table of Content show on sidebar? or plan to develop it in future..?
Hi there! Do you have an example, any screenshot?
You can add any content to the sidebar. You can use the default html or text widgets
Hi please i want to change my old domain name to a new one> as soon as possible
How to edit testimonial section. I can’t edit it. Please help me.
Hello! TF stats shows that you haven’t purchased this theme
Dear Author. Thank you for writing an amazing theme. Unfortunately, you have missed one function or I cannot see it at my side. I am just switching the theme from a staging server to the original domain. However, it asks me to detach the code from my GT3 Account. Hence I logged into my GT3 account and detached the code. When I try to add the license for the original domain it adds $65 and redirects me to secure checkout at ThemeForest. Does this mean that we as customers will have to pay $65 every time I switch the theme from one domain despite detaching the license? Please advise.
Done.
When will my ticket 40705 and other requests sent by email be resolved?
Hello! Your ticket has been answered. Please check the response from our team and keep using the ticket for communication. Thanks
This theme is a joke! It’s not possible to have search and cart icons on header properly, or at least normal. I want refund, I’ve spent ridiculous amount of time on all of this and it’s simply not possible to get done!!!!
Tell me please asap will you fix it or not? I have to take decisions!
I bought this theme long time ago but didnt set it up, my support is expired. Like seriously, it is not possible to have search and woo cart on mobile header. Fix this or I am giving this 1 star and im outta this joke. Will you fix it please?
1. To get any kind of assistance you have to renew the support package 2. Please make sure that you have the latest theme version and all required plugins are up to date. We don’t have that issue on our end 3. Please do not threaten to rate 1 star. It will be reported to Envato.
Report your stuff to envato – it’s not possible to have normal cart and search on mobile header with this theme! 1 star theme and 1 star support. I’m only talking facts. In regards to updates, who do you think I am, an idiot?
I don’t need your assistance, I need your stuff to be at least normal! You refused to make it normal, that’s 1 star and you got it.
Envato needs to approach me and ask me what’s the problem, if envato will do something without my knowledge they’re getting 1 star too. Your theme is not working as expected, in 2022 it’s not possible on your theme to have normal cart and search on mobile header, and you’re asking me to pay another 50usd to make it happen – that’s 0 stars not even 1!
Just curious how it works on our demo website on mobile https://livewp.site/wp/md/ewebot/home-06/
Your stuff is a mess. On desktop this demo doesn’t have cart, but it has cart on mobile. Which header template it is? It’s not working right on my site, php 8.1, newest wordpress, everything newest, and you’re telling me to update your theme. Look, your imported demos are a mess because they’re not compatible anymore with the way you’ve built it earlier. I’m not paying 50 usd to get header look normal on my site, forget it!
It was done specially for you. That’s a setting which allows to hide the elements on desktop and display them on mobile within the header builder. Simply and easy! And it’s fully compatible with PHP 8.1 Our demo website uses that version. The support is not provided via this comment form.
I’m not paying 50usd to get header on mobile normal, I can buy any other theme for that money and it’ll work normal straight away, I already bought your theme here !!!
It works properly, no issue https://livewp.site/wp/md/ewebot/home-06/
I hate you. I’ve spent the whole day yesterday trying to make it work – I will repeat – I am only trying to make header to work normal on a theme which I bought for like 80 usd. This planet is a joke. I am outta this, refund me!
Another technical issue with your theme – it doesn’t import anything if you imported it earlier and deleted the imported stuff. Is that also required to pay another 50 usd to get to work? haha 1 star simply
That’s our final comment here. It’s really odd to read such comment seeing the demo content on your website.
The support is provided via a ticket system only.
It’s not support, it’s technical issue!!!!!!!!!
We don’t see any technical issue https://livewp.site/wp/md/ewebot/home-06/ Do you?
Hello, I have raised ticket for hours now but no response.
Hello! All the tickets are answered in the order they were received. We do respect all the customers. What is your ticket ID?
Thank you. It has been resolved.
Glad to hear it.
Please answer me on ticket number 40587 and 40586 it’s really urgent
Hello! Your requests will be reviewed asap
Hi i am trying to install the theme but most functions are not active or enabled. Case study is not available
Hello! TF shows that you did not buy our product
Hello, I would like to get this theme for my website, but we’ll have to do also an application outside wordpress and we’d like to keep the same style. Is this theme available in angular, react or just html/js. Thank you.
Hello! We have WordPress version only at the moment
If I purchase theme. How many time can I use? Only in one website or more?
Hi there! According to Themeforest license terms, you can use one license for one project (website) only.
