6344 comments found.
Hello. Is there a mechanism for buying a theme for users living in the Russian Federation?
Hello,
We sell our Themes exclusively on ThemeForest, thus, its purchase interface and available payment options is the only way to get one.
No more post in grids since upgrading theme from8.11 to 8.11.2 !
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Is Impreza 8.11.2 compatible with PHP 8.0 ?
Hello,
Yes, Impreza is compatible with the PHP 8.0, and the fix for the issue with the posts is released with the UpSolution Core 8.11.3. Please update and check if everything is working correctly now.
Hi! The checkout page in your theme looks unfinished. Is it possible to allocate delivery methods in a separate widget for customizing the checkout page? To make an individual design of delivery methods, as you did for payment methods. Now the delivery methods are in the widget together with the products and are inseparable from them, they also do not have a customized style and it does not look nice, especially if the names are long or if there are descriptions for delivery methods. Because there is no place for this in the table. See the screenshot – https://tinyurl.com/2qr6mewf Are you planning to add a shipping methods widget to wpbakery and make display styles like for payment methods? and separate it from the list of products? A separate list of products, separate shipping methods. Thanks
Thanks for your feedback!
Please create a feature request on the Support Portal, we’ll consider implementing this feature in one of the next updates.
I can’t do that as it’s a pre-sale issue. The portal can leave suggestions or comments only with the purchased license. I was testing your demo and I had these questions. Can I get an answer to them?
We’re currently not planning to implement the customization you mentioned and didn’t yet receive any feature requests from our clients regarding this functionality.
Looks like the 8.10 version broke video rendering. https://www.decadeofhealth.co.uk/other-ways-you-can-get-involved-and-help-build-a-bigger-bubble/ When we revert back to 8.9 the YouTube videos render just fine, however since 8.10(and including 8.11) the iframes no longer render.
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Opened a ticket here: https://help.us-themes.com/impreza/tickets/57112/ And after further poking at things it looks like YouTube Playlist embedding is what’s now broken.
Hi, is there a simple way of reducing line height for bullet points? The line height always seem excessive and I would like to reduce it slightly. I know how to to change body text line height but bullet points seem to be larger. Thanks
Hello,
Please create a ticket on the Support Portal and share an example page with the description of the desired behavior, so our support team could investigate and guide you. Thanks in advance!
I’ve tried to activate a development site with mi license and appear an https error.
Hello,
It should be working correctly now, please check.
Not really. When I click in ACTIVATE and I use my Envato account user login, automatically return to the Impreza Activate page but it continue unactivated
Hello,
Please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hello FYI your support website has a https problem.
Hello,
Thank you for pointing out the issue. It’s already resolved, you can now use the Support Portal normally.
License is not activated. I deactivated the other license. The Connect License page shows the domain. From the administration screen, activate -> upsolution page -> inactivate the management screen -> repeat.
Hello,
It should be working correctly now, please check.
Is it possible to add Video Clips to the products in the Woo-shop in addition of the product images?
Hello,
You can use the plugin Advanced Custom Fields (from the Theme > Addons) to create, for example, a URL type field and assign it to the product post type. After this, you’ll be able to use this field’s value as a video link for the Video Player element, which you can use in the product page template.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Thanks for quick and good help. I tried to create a ticket, but it said that I needed to extend my support, but I have never used any support at all since I bought the licence.
You should now be able to create one
Hi,
Are the countdown element features in this demo video https://youtu.be/VQ3AP6y6GJs still working? I’m trying to follow it but only the target date appears, not an actual countdown or the digits.
Thanks
Hello,
The countdown element should be working correctly. If you need help setting it up, please create a ticket on the Support Portal with the example page and provide your WP admin credentials via private reply. Thanks in advance!
Even disabling “Column layout via CSS grid” Responsive options does not appear for me in WPbakery should I enable it somewhere else?
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hello there! I’d like to do a side menu like this one https://www.verdepalladio.it/index.html that become an hamburger menu when you scroll. Is it possible with impreza?
Hello,
Yes, you can implement this behavior if you specify the Design > Position > Fixed options for the relevant Menu element.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
How can I use 2 columns side by side on mobile instead of stacked columns
Hello,
Check the Theme Options > Advanced > Columns Layout via CSS grid. If it’s turned on, you can specify the needed number of columns for mobiles via Live Builder, by editing the relevant Row > Columns and specifying the “Ignore the columns stacking width global option”. If “Columns Layout via CSS grid” is turned off, you can specify the responsive behavior by editing the relevant columns in WP Bakery page builder, in the “Responsive options” tab.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Even disabling “Column layout via CSS grid” Responsive options does not appear for me in WPbakery should I enable it somewhere else?
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
=>What’s the problem? I’m in a hurry. Please solve it quickly.
Hello,
In case you downloaded the “All files & Documentation” option from the Envato account downloads, you need to unzip it first. After this, you’ll be able to specify a path to the Theme installation archive inside it.
If it’s not the case, and you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Found a bug in theme (version 8.10): In file: plugins/us-core/functions/theme-options.php
Code starting line 380:
// Generate file in directory
if (
is_writable( $file )
AND is_file( $file )
AND $handle = fopen( $file, 'w' )
) {is unable to create the files for theme option “Optimize JS and CSS size”
Moving the code around (moving fopen up in if condition) helps it to create file first and then check if its writable:
// Generate file in directory
if (
$handle = fopen( $file, 'w' )
AND is_writable( $file )
AND is_file( $file )
) {Not sure if this is just an isolated issue on my hosting environment.
Hello,
Thank you for sharing the detailed description. This issue will be fixed with the next update.
Hi! Is it possible to create a carousel of recent comments or reviews about woocommerce products? I didn’t find this in your demo. I want to show user reviews and comments on the main page of the site. wordpress has such a widget, but it is very primitive.
Hello,
Such a feature is not provided out of the box. We have plans to implement it in the future, but, as of now, it’s not the priority task.
Is there any tutorial how we can customize elements via Child theme? I need to add some extra fields in some elements without touching the main plugin but with child theme. Please help!
Hello,
Unfortunately, there’s no tutorial on Child theme customization. Please create a new customization ticket at the Support Portal with a detailed description of the desired behavior, and our support team will help you implement it.
Hi
is it supporting Arabic language ??
also is it for one site ? or many
Hello,
Our themes support RTL languages, and every purchased license allows activating one site for production and one site for development.
You can Test Drive Impreza for free to check how it works.
Is there a way to disable the Impreza Theme’s Lightbox script? I’m having it conflict with another plugin. Thanks! – Dan
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Looks like there may be issues with your Impreza theme and the todays latest 6.9.0 Woocomerce plugin release. It seems to be throwing an error across all my Impreza theme sites. It’s affecting lots of other themes across the internet that I can see. Warning: array_filter() expects parameter 1 to be array, bool given in /home/customer/www/examplesite.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-frontend-scripts.php on line 65. Just a heads up!
Hello,
Thank you for pointing out the issue, we’ll provide a fix for it in the next release.
We fixed that issue in the UpSolution Core 8.10.2, please update it.
Thanks for your feedback!
Perfect, thank you.
