URGENT! Guys need urgent help as when we reply to users on a topic it just prints the same question in the reply. In backend and when you edit it shows the answer we typed but when saved it just duplicates. I opened a ticket too. https://helpdesk.spider-themes.net/forums/topic/urgent-unable-to-reply-users-duplicating-the-question-as-a-response/

Hello,

We would like to purchase this theme for our knowledge base website. We would like to docy theme. Already in the current website we have 220+ articles listed. It is not listed in posts but inside a section called articles which is alost similiar to posts. Our question is, can we change to docy and utilie the existing pages without changing the url?

This is the current site

Hello. I would like to ask what components (elementor object or shortcode) are used on https://wordpress-theme.spider-themes.net/docy/forums/topic/about-bbpress-plugin-and-features/ in the sidebar ? For Forums, Recent Topic and Recent Replies sections. Thx. Rado

I am trying to have 4th level submenus for my main nav at the top of the page. I have done some research and it seems I need to add something to the CSS so that it can be nested beyond the 3rd child/level but I am at a loss for what to edit. Is there any chance you have the CSS that I need to add already on hand? Or could you point me in the right direction so I can attempt to code it myself?

Thanks!

Why is this huge gap between the Doc left side menu bar and the footer? https://ibb.co/BgX5Mk9

Hi!

We purchased this to our multisite, but when trying to active it on second site in multisite it says the license is invalid?

Thanks!

My set up versions —

• Docy Core: Version 2.2.7
• Easy Docs: Version 1.3.6
• Elementor: Version 3.8.0
• DocyVersion: 2.2.8

In the single doc layout, there is an issue in the left sidebar. I see some articles have crept in under the ToC (marked in red box in the attached screenshot)...Is this a bug ?

A new Pro-Max plan has been launched which we have to buy to be able to use features that we were already using. May I ask why this sudden change? We’ve bought the plugin just 2 months back and now we need to make a big payment again?

For the post type ‘docs’ how can I see the Version History? We are having issues with multiple users making multiple edits on docs and we have no way to find out who changed what. We know that version history is available or the post type ‘post’. I am asking purely about the post type ‘docs’ which for some reason has been supressed by eazydocs and docy.

Hi, how and where should I incorporate the most effective tags or JS code for Google Analytics 4? Thx for answer

I just bought the theme, I installed it and a box appeared.. I spent more than 4 hours trying to hide it, but to no avail. See the attached picture

Hi, I wanted to know if i can add live chat plugin on this template.

Site error when I try edit Home Light home page via Elementor.

When seeking help with this issue, you may be asked for some of the following information: WordPress version 6.0.2
Active theme: Docy (version 2.2.7)
Current plugin: Docy Core (version 2.2.7)
PHP version 7.4.30

Error Details

An error of type E_ERROR was caused in line 37 of the file /wp-content/plugins/docy-core/widgets/inc/video-playlist/video-playlist-2.php. Error message: Uncaught Error: Call to undefined function bbp_author_url() in /wp-content/plugins/docy-core/widgets/inc/video-playlist/video-playlist-2.php:37 Stack trace: #0 /wp-content/plugins/docy-core/widgets/Video_playlist.php(168): include()
#1 /wp-content/plugins/elementor/includes/base/controls-stack.php(2266): DocyCore\Widgets\Video_playlist->render()
#2 /wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode()
#3 /wp-content/plugins/elementor/includes/base/widget-base.php(733): Elementor\Widget_Base->render_content()
#4 /wp-content/plugins/elementor/includes/base/element-base.php(534): Elementor\Widget_Base->get_raw_data(true)
#5 /wp-content/plugins/elementor/includes/base/element-base.php(534): Elementor\Element_Base->get_raw_data(true)
#6 /na

Hello Developers…was there any update to the light version of the homepage layout. For some reason, it’s appearing centered like a mobile view….how can I reset it back to look like how its shown in the import demo for home light.

Hello. I not able to setup Header with search toolbar for forum page. What I should to do? On page setting I not able to find it, when I ablle to setup. On import pages is working ok, but if I try copy via duplicate, on tne new pages the are some “basic” page layout. Thanks.

Hi there! I recently updated Docy template and the right menu in the Eazy docs pages are not rendering anymore. I refer to the CONTENT menu on the right side of the page.

I have purchased the proversion of eazydocs, how do I get the elementor kits ad widgets?

Good morning,

I have a little question regarding the Docy plugin:

As the “User Manuals” preview shows, there is a menu structure that can be collapsed and extended. Is it possible to make categories out of sub points, too and thus creating a “deeper” structure?

For Example “Getting started” extended shows “Theme installation”, which also can be extended and that then shows the point “How to run the setup” etc.

Thanks for your time and effort!

Marcus Bretschneider Business Analyst XCelsus GmbH

Hi,

I am having a problem with Docy plug-in. When I update, my website runs into a critical error.

And when I do not update, header is missing in documents,

Search function does not work.

And can’t swap between Docs Table tabs, which I use on the main page.

With the latest update, the Right Hand Side ‘Contents’ menu doesn’t show up. I compared the code of this version and the previous version and looks like the docs-right-sidebar file has changed significantly.

Please help resolve this.