284 comments found.
Hello When I activate the size guide, the button appears on all products without exception. I need it to only appear on those products that have an image assigned for the size guide. Is this possible? Thanks a lot
Yes, our theme can do it. Please open a ticket at support system: https://support.the4.co/ or the4.staff@gmail.com Our expert team will take a look and help you accordingly.
Free shipping setup not working. Please indicate what is the configuration procedure for it to work correctly. Currently it shows a different total amount in the cart (which is correct) and another in the checkout (where free shipping is not applied).
Hi there! Please help me open a ticket at our support system: https://support.the4.co/ Someone from our customer service team will review it and respond shortly.
Is there an RLT feature in the theme?
Hi friend!, yes the theme supports RTL layout. Thank you!
your bakery demo isnt working :/
Hi there, Please help me check it again https://kalles.the4.co/demo/bakery/ I hope to hear from you soon. Thank you for your interest in our theme.
Hello can you please help me to hide the the top woocommerce-breadcrumb from single product page i dont need it .
Hi there. Please open a ticket at support system: https://support.the4.co/ or the4.staff@gmail.com Our expert team will take a look and help you accordingly.
does the theme provide Infinite Scroll option on category page, i mean when i click the category then products shown when a user scroll down then new products shown and so on…. instead of clicking on page numbers
Hi there. Please open a ticket at support system: https://support.the4.co/ or the4.staff@gmail.com Our expert team will take a look and help you accordingly.
already created the ticket. please check and let me know
Hi, I have a problem with the Kalles theme, the web page has the messages: “Deprecated: The _register_controls function has been deprecated since version 3.1.0! Use ElementorControls_Stack::register_controls() instead. in”
Please, when will you update the template?
moin.pe
Hi there. Please open a ticket at support system: https://support.the4.co/ or the4.staff@gmail.com Our expert team will take a look and help you accordingly.
Hi there. When are you going to update the theme. In the cms backend there’s this error?
1. kalles/woocommerce/cart/cart-empty.php version 3.5.0 is out of date. The core version is 7.0.1, 2. kalles/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.0.1, 3. kalles/woocommerce/content-widget-price-filter.php version 3.7.1 is out of date. The core version is 7.0.1, 4. kalles/woocommerce/myaccount/form-edit-account.php version 3.5.0 is out of date. The core version is 7.0.1, 5. kalles/woocommerce/myaccount/form-login.php version 6.0.0 is out of date. The core version is 7.0.1, 6. kalles/woocommerce/single-product/add-to-cart/external.php version 3.4.0 is out of date. The core version is 7.0.1, 7. kalles/woocommerce/single-product/add-to-cart/grouped.php version 4.8.0 is out of date. The core version is 7.0.1, 8. kalles/woocommerce/single-product/add-to-cart/simple.php version 3.4.0 is out of date. The core version is 7.0.1, 9. kalles/woocommerce/single-product/add-to-cart/variable.php, kalles/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 3.4.0 is out of date. The core version is 7.0.1,
and also says:
“Your theme (Kalles) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this: Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”
Please update your question at the4.staff@gmail.com. Our team will help you accordingly. Thank you!
Hi there.
Recently in the product page, there’s an “a” error tag that appears in the right description side next to the product image e.g flat sandals….< a href=”#” id=”short_description-readmore”> read more . See in this link https://notabletreasures.net/product/bohemian-flat-sandals/
In your demo page https://kalles.the4.co/demo/fashion/shop/all/high-waist-skinny-jean/ one can see there’s no “a” tag added i.e “Perfect for pairing with denim and white kicks for a stylish sporty vibe.” and then stock number section “9998 in stock”
Why is the template adding a erroneous url html tag.
hello , do you have the theme update for woocommerce ??
We will update it in next version. If you have any issue with woocommerce please send us an email to the4.staff@gmail.com. Thank you!
Hi there, how to use similar product page design with according of tabs?
https://kalles.the4.co/demo/fashion/shop/all/leather-watch/?wc-single-style=3&wc-extra-position=2We’re using your theme at woyoyo.com and in the latest version of template there is no similar experience in settings. Thanks
Hi there,
Hope you are doing great!
You can go to The4 Dashboard >> Theme Options >> Product page >> General >> Change the Extra infomation Layout to “Accordion”.
https://www.screencast.com/t/NrhUHw50And then go to Product summary >> Product Tabs.
https://www.screencast.com/t/aIDmAq2yFG5bIf you have any question, please let us know.
Thank you and have a good day!
Thanks a lot for this info – but after this style is the same – https://www.woyoyo.com/product/bolero-corelli-edition/
We have done this settings but no changes.
Please open a ticket at support system: https://support.the4.co/ Our expert team will take a look and help you accordingly.
Is Myshopkit plugin finally working? the only response from support was “remove the plugin, we are very sorry”
PS. Where can I edit the “sales popup” section? In the documentation they show a configuration menu that does not exist in the current version!
......
Hi, 1.Regarding Myshopkit plugin, that’s just the plugin we recommend, you should contact that plugin support team and share the problem with them. 2.if you need any technical assistance while using theme, please open a ticket at support system: https://support.the4.co/ Our team will be happy to help you!
Hi, i’ve checked and see your store is showing fine.
hello. can ı some ask. Template is very good and perfect but pagespeed data why very bad. mobile 38 deskop 70. did u fixed performance?
????
Thank you for your interest in our theme. We are in the process of rebuilding a new core for the theme and optimizing the code. Besides, you can refer to some of these demos https://kalles.the4.co/demo/kid/ https://kalles.the4.co/demo/fashion/home-5/ Have a nice day!
They are wonderful and creative in technical support and treat their customers like brothers And especially Mr Nguyen Tung Duong 
Fatal error: Uncaught Error: Class ‘WC_Shortcode_Cart’ not found in public_html/wp-content/themes/kalles/classes/woocommerce/kalles-class-shipping.php:13 Stack trace: public_html/wp-content/themes/kalles/classes/woocommerce/kalles-class-shipping.php:13 Stack trace: #0 /public_html/wp-content/themes/kalles/classes/kalles-class-autoload.php(96) /public_html/wp-content/themes/kalles/classes/kalles-class-woocommerce.php(102): spl_autoload_call(‘Kalles\\Woocomme…’) /public_html/wp-content/themes/kalles/classes/kalles-class-woocommerce.php(56): Kalles\Woocommerce->loadObject(‘shipping’) /public_html/wp-content/themes/kalles/classes/kalles-class-woocommerce.php(34): Kalles\Woocommerce->__construct() /public_html/wp-content/themes/kalles/classes/kalles-class-theme-bootstrap.php(110): Kalles\Woocommerce::instance() /public_html/wp-content/themes/kalles/classes/kalles-class-theme-bootstrap.php(70): Kalles\Theme_Bootstrap->instanceO in /public_html/wp-content/themes/kalles/classes/woocommerce/kalles-class-shipping.php on line 13
Please email us directly at the4.staff@gmail.com. We will check and help you solve this issue. Thank you!
Hello, I got this message when I tried to install Myshopkit plugin:
Fatal error: Uncaught Error: Class ‘MyShopKitPopupSmartBarSlideIn\Dashboard\Controllers\DashboardController’ not found in /home1/morgana/public_html/wp-content/plugins/myshopkit-popup-smartbar-slidein/src/Dashboard/Dashboard.php:3 Stack trace: #0 /home1/morgana/public_html/wp-content/plugins/myshopkit-popup-smartbar-slidein/myshopkit-popup-smartbar-slidein.php(64): require_once() #1 /home1/morgana/public_html/wp-admin/includes/plugin.php(2286): include_once(’/home1/morgana/...’) #2 /home1/morgana/public_html/wp-admin/plugins.php(191): plugin_sandbox_scrape(‘myshopkit-popup…’) #3 {main} thrown in /home1/morgana/public_html/wp-content/plugins/myshopkit-popup-smartbar-slidein/src/Dashboard/Dashboard.php on line 3
Ticket #120272
We will check it very soon. Thank you!
We want to make changes in the theme from the admin of our site, but when we save
A warning like function(){return u(n),r.apply(this,arguments)} does not come out and save.
Moreover, as woocommerce is updated, it says your theme is not supported.
Moreover, your theme in google merchant says invalid mobile and desktop url. Although the product is . It did not see how many times we tried to read it.
How can we solve these problems?
Hi, please help me update this to our support system: https://support.the4.co/ We will take a look and help you around. Thank you!
Are you working to make this Woocomerce theme with the same functions and appearance as the Shopfy theme? For example, Shopfy’s mobile side menu is much better than Woo. Woo’s mobile bar doesn’t have cart item count, Shopfy does. The woo theme is in Shopfy 1.0 4.0, so is it a matter of time before we can see more and more features from there here? I loved your theme, and I want to use it forever hahahah
Hi yes it is based on Kalles Shopify but on Wordpress some features are technically limited. However we are working to have a better core for the theme. Thank you!
tnks! 
please help me , i have request for a ticket #119497 answer me please
We have your ticket and it is in the queue to be answered shortly. Thank you!
