8873 comments found.
The stm post type plugin is giving me a critical error when upgrading to newest WP.
Hello,
WordPress 6.1 Fatal Error Fix
Our latest release caused a lot of trouble and we’re really sorry about it. These steps should help to rectify the issues.
No access to the WordPress Dashboard after WordPress update?
1. Log in to your ThemeForest profile and download the latest version of the Motors Theme. The following steps outlined in this manual show you how to do that – https://docs.stylemixthemes.com/motors-theme-documentation/general/included-files#how-to-download-motors-theme
2. Unzip the motors.zip archive you downloaded from ThemeForest.
3. Connect to your WordPress site via FTP/Cpanel and navigate to the following directory: ”.../wp-content/themes/”.
4. Now that you have unzipped the motors folder in Step 2 and found the themes directory in Step 3, upload the motors folder into the themes directory. (You need to accept the replacement).
5. Then navigate to the following directory: ”.../wp-content/plugins/” and remove the folders called ‘stm-post-type’ and ‘stm-motors-extends’.
6. Connect to your WordPress dashboard and navigate to Appearance > Install Plugins.
7. Select the STM Post Type and STM Motors Extends plugins and click Install via Bulk Actions.
Get Fatal Error after the STM Post Type update to v4.5.6?
1. Login to your ThemeForest profile and download the Motors package (All files & documentation).
2. Unzip the motors package and navigate to the Bundled Plugins folder.
3. In the Bundled Plugins folder, find the STM Motors Extends plugin zip archive.
4. Unzipping the plugin zip archive.
5. Connect to your WordPress site via FTP/Cpanel and navigate to the following directory: ”.../wp-content/plugins/”.
6. Find the stm-motors-extends folder and remove it.
7. Upload the unzipped stm-motors-extends folder in Step 2 to the ”.../wp-content/plugins/” directory.
https://stylemixthemes.com/wp/wordpress-6-1-fatal-error-fix-hot-tutorial-for-motors-theme/
Hello, I would love to buy this templat but since it ’s for a luxury rental car website I do not need to have the Search inventory(home page) or Search Options in invetory grid page. Is this something I can take out easily? Thank you for your response. Laurent
Hello,
Yes, you can remove the searching elements from the pages as the theme uses page builder plugins like WP Bakery and Elementor (not all demos). For details, we recommend you check the theme documentation as well >>> https://docs.stylemixthemes.com/motors-theme-documentation/
Cheers
Hi, i realize that after i fixed the wordpress fatal error the latest version theme – Car Rental date reservation got some bug. The timestamp suppose to be in 24 hours format, but after you select the time e.g. 1500, it end up always show 0300 (back to 12 hrs format). This confused our customer alot…Can you please advise the fix? or release a fix for the timestamp format issue?
Hello,
Could you please kindly clarify the case in a bit more detail with screenshots or video recording as well? We will check it with our QA managers on our testing environments as well. Thank you in advance!
Cheers
Hi, Here is video i recorded on your demo site: https://www.loom.com/share/fe6fdf3dd49548b18eba7e9f803f1089
Not sure why the pickup time can’t be select… even you can select, the date is actually showing the wrong timing. e.g if i select 1400, it will display 0200 which user will think that is 2am in the morning instead of 2pm
Thank you for the provided video, we do appreciate your kind diligence! Please, make sure that you selected the time, that is not passed, as passed time couldn’t be selected by default for the current day
Cheers
hi, please see the drop off time that i tested. I am aware that the pickup time need to be future time and that the reason why i can’t select the timing in the demo. However, after i selected the timing for the drop off time the format changed to 12 hours format. It SUPPOSE TO SHOW 24 HOURS format. For EXAMPLE: if i select 1400, it should display 1400 on the dropdown box BUT instead of showing 1400, it display 0200 instead which user will think that is 2am in the morning instead of 2pm! Can you guys please look into this issue??
The am/pm format is a default formal in general. You can change it directly from the WordPress settings. For example >>> http://joxi.ru/n2YGVJaIkE04or and >>> http://joxi.ru/5mdw39YuqGJPpr
Cheers
Do you still do the ios and android motors app? How does the ebay lister and craigslist auto lister work? I have not seen any details any place? Please explain more
Hello,
Note, this comments section is for the theme. The APP development is on a separate department end. If you have questions according to the APP version, you can get info from the CodeCanyon comments
Cheers
I want to set up a autoposter to Facebook but I need to set up a api for listings to do this, can this be done?
Hello,
By default, the theme includes sharing feature >>> https://docs.stylemixthemes.com/motors-theme-documentation/theme-options/single-listing#show-share-block. However, it needs to modify the theme and pre-packed plugin scripts to include an auto poster option for socials. We recommend you to write this kind of suggestion in our features request section of the Motors theme -> https://stylemixthemes.cnflx.io/boards/motors-car-dealer-rental-classifieds. We will include additional features/options according to the popularity of the requests from our dear customers
Cheers
Location taxonomy. This theme is lacking “Location” taxonomy which is very crucial for SEO. Can we have location and sub-location taxonomy for this theme please in your next update? We need to optimize locations for SEO. Location taxonomy is key please. e.g someone searching ” Cars For Sale in New York” then we can map location with sub-location the same way categories have subcategories. This is needed ASAP, please. I need to optimize locations just like categories for SEO
Hello,
We recommend you to write this kind of suggestion in our features request section of the Motors theme -> https://stylemixthemes.cnflx.io/boards/motors-car-dealer-rental-classifieds. We will include additional features/options according to the popularity of the requests from our dear customers
Cheers
I think the popularity of requests should never be a priority but rather relevance and importance. This is basically what you should consider
Thank you for your feedback. We are looking to help with our user’s needs, and the popularity of asking requests is the needed part in this stage, as we have thousands of active users all over the world
Cheers
When this plugin STM Post Type is activated the wordpress shows critical error. When deactivated it works.
What should I do ?
Hello,
WordPress 6.1 Fatal Error Fix
Our latest release caused a lot of trouble and we’re really sorry about it. These steps should help to rectify the issues.
No access to the WordPress Dashboard after WordPress update?
1. Log in to your ThemeForest profile and download the latest version of the Motors Theme. The following steps outlined in this manual show you how to do that – https://docs.stylemixthemes.com/motors-theme-documentation/general/included-files#how-to-download-motors-theme
2. Unzip the motors.zip archive you downloaded from ThemeForest.
3. Connect to your WordPress site via FTP/Cpanel and navigate to the following directory: ”.../wp-content/themes/”.
4. Now that you have unzipped the motors folder in Step 2 and found the themes directory in Step 3, upload the motors folder into the themes directory. (You need to accept the replacement).
5. Then navigate to the following directory: ”.../wp-content/plugins/” and remove the folders called ‘stm-post-type’ and ‘stm-motors-extends’.
6. Connect to your WordPress dashboard and navigate to Appearance > Install Plugins.
7. Select the STM Post Type and STM Motors Extends plugins and click Install via Bulk Actions.
Get Fatal Error after the STM Post Type update to v4.5.6?
1. Login to your ThemeForest profile and download the Motors package (All files & documentation).
2. Unzip the motors package and navigate to the Bundled Plugins folder.
3. In the Bundled Plugins folder, find the STM Motors Extends plugin zip archive.
4. Unzipping the plugin zip archive.
5. Connect to your WordPress site via FTP/Cpanel and navigate to the following directory: ”.../wp-content/plugins/”.
6. Find the stm-motors-extends folder and remove it.
7. Upload the unzipped stm-motors-extends folder in Step 2 to the ”.../wp-content/plugins/” directory.
https://stylemixthemes.com/wp/wordpress-6-1-fatal-error-fix-hot-tutorial-for-motors-theme/Cheers
Hi, i had requested a refund which didnt go through, thats owk, but how come the theme is not available in the downloads? the theme is bringing errors in the client site
Hello,
The system displays that you didn’t purchase the item. Make sure that you are using the same Envato account that you used while purchasing the theme
Cheers
i am using the same account
please also view ticket #Z33307, how did you solve this ticket if i did not purchase from this account?
The Envato system displays that you do not have the item, have you changed your password or nickname here? Also, we recommend you contact Envato support directly >>> https://help.market.envato.com/hc/en-us
Cheers
Hello..
I haven’t receive any refund that you “supposedly agreed” i found that this is some common treat that you handle to me, I request a customization that was a total failure and now the refund has never been received. I need some facts.
Thank you.
I just start a ticket with envato…. i will escalate this… 12 oct and i haven’t receive any refund and as far as i didn’t receive y will keep posting my case here.
Hello,
From our side, we have provided the refund for the theme to you a month ago. We have replied to your email as well with the screenshot. Gently note the fact, that the comments section is for the theme pre-sale questions and not part of the refund discussions
Cheers
Hi, i want to buy the theme but i looked everywhere and i don’t see if it has registration for Pro sellers and Private sellers! Pro sellers need to provide VAT information! And another thing which i think is the most important part, i don’t see if this theme has the pay to Bump-up listings! I think you should work a little more on the monetization part because that’s how we earn money! Thanks
Hello,
In the Classified demo layouts, there are three user types by default. They are admins, simple sellers (users), and dealers. For more information about the user roles, please check the following link >>>> https://docs.stylemixthemes.com/motors-theme-documentation/classified-layout-features/classified-users
Listings can be set as featured via purchasing. If the user wants to set his listing as featured he will need to pay an extra fee. You as admin of the site can set the “Enable Paid Featured listing” option under the Theme options > user dealer > paid featured listing section, there you can set the price as well. Moreover, you can make a listing as featured by enabling/disabling the Special offer option under the Listing manager > Specials section of the backend of a single listing. For more >>> https://docs.stylemixthemes.com/motors-theme-documentation/theme-options/user-dealer/payed-featured-listing
According to the monetization, could you please provide more details and examples? So we will try to integrate it in the future if it will be really must-have feature for our theme. Thank you in advance!
Cheers
Hi, thanks for your reply! What i mean by registration for pro sellers i mean having two different type of registration forms! One for private seller and one for professionals! Pros has to provide legal info about his company while registering! Your system is build to switch from regular user to pro seller which is not ideal! It’s too much work which could be eliminated very easily by adding a few extra fields on the registration form! Regarding the monetization methods, there’s Bump-Up method which adds the listing to the top of the list only once after the seller has paid! Then there’s the sticky feature which pins the Ad to the top for a specified period of time! And then there’s the Featured feature, the one you have on your theme which is the least effective one! Check the Classiads theme, it has this system! I hope you listen to your clients because i saw multiple requests for the same features! Thanks
Thank you for the provided feedback and suggestions, we do appreciate your kind diligence! There is no different login/register for the users in the theme by default. We will try to include it, if we will have more such kind of suggestions from our dear users. According to the paid feature options, in the theme by default, the admin can set featured listing for extra payment >>> https://docs.stylemixthemes.com/motors-theme-documentation/theme-options/user-dealer/payed-featured-listing
Cheers
I thought I was the only one who had problems with the theme, it is exhausting the continuous updates on the site that in most cases generate problems with the site. I have to be constantly correcting is a shame. then there is the issue of support 4 days to answer you and you just get dizzy. If you are about to decide to buy this theme do not do it you will gain quality of life.
Hello,
The assigned support manager will check your site ASAP. Note that, our ticket system works 24/7 and that means that you can create tickets at any time. All the created tickets will be checked and replied to you according to the ticket created special ID queue and assigned individually to our support managers directly. However, there will be delays as tickets will be in the checking stages on business days. The delay will be different due to the weekends and holidays in general. The maximum delay will vary depending on factors that we have pointed out, the maximum delay could be 48 hours. Moreover, the delay could be variable as we are located in different time zones, so take it into consideration as well.
Cheers
I heard people are having issues when they update to version 5.3.2. I decided to wait and I see now you have a new 5.3.3 update. If I update straight to the new 5.3.3 should I still worry about the warning you added for 5.3.2? ...... or can I ignore this warning:
Before updating the WordPress to the version 6.1, the Theme (v5.3.2), STM Motors Extends (v1.8.8), STM Post Type (v4.8.5) should be updated to the latest versions. Otherwise, the theme will not be incompatible with WordPress version, and Fatal errors may occur.Hello,
There is no need to worry if you are using previous version of the WordPress. The issue comes with the theme, if you will update the WordPress with the old version of the theme. In addition if you have WordPress 6.1 Fatal, here are some tips;
Our latest release caused a lot of trouble and we’re really sorry about it. These steps should help to rectify the issues.
No access to the WordPress Dashboard after WordPress update?
1. Login to your ThemeForest profile and download the latest version of the Motors Theme. The following steps outlined in this manual show you how to do that – https://docs.stylemixthemes.com/motors-theme-documentation/general/included-files#how-to-download-motors-theme
2. Unzip the motors.zip archive you downloaded from ThemeForest.
3. Connect to your WordPress site via FTP/Cpanel and navigate to the following directory: ”.../wp-content/themes/”.
4. Now that you have unzipped the motors folder in Step 2 and found the themes directory in Step 3, upload the motors folder into the themes directory. (You need to accept the replacement).
5. Then navigate to the following directory: ”.../wp-content/plugins/” and remove the folders called ‘stm-post-type’ and ‘stm-motors-extends’.
6. Connect to your WordPress dashboard and navigate to Appearance > Install Plugins.
7. Select the STM Post Type and STM Motors Extends plugins and click Install via Bulk Actions.
Get Fatal Error after the STM Post Type update to v4.5.6?
1. Login to your ThemeForest profile and download the Motors package (All files & documentation).
2. Unzip the motors package and navigate to the Bundled Plugins folder.
3. In the Bundled Plugins folder, find the STM Motors Extends plugin zip archive.
4. Unzipping the plugin zip archive.
5. Connect to your WordPress site via FTP/Cpanel and navigate to the following directory: ”.../wp-content/plugins/”.
6. Find the stm-motors-extends folder and remove it.
7. Upload the unzipped stm-motors-extends folder in Step 2 to the ”.../wp-content/plugins/” directory.
Please let us know if the instructions above don’t solve your problem. Our support team will be happy to help you further.
All the best!
I didnt updat wordpress or the theme. Lucky that I waited. So if I update all now, it should be ok right? Thank you for all your hard work
Yes, just firstly update the theme and plugins, after it, update the WordPress
Cheers
There is what looks like default language, “Cars for sale” when using the STM Classic Filter… I want to change that text to something else – how do I do that?
Hello,
You can change the default title under the theme options >>> inventory settings >>> main section >>> http://joxi.ru/Grq39aXUzPgeP2
Cheers
that image link didn’t work but I went into the Theme options -> Inventory Settings -> Main Section… and it already says “Inventory” but on the home page it says “Cars for Sale” for the Filter title and there is no setting for that STM Classic Filter title.
After the update, user/dealer profile no longer showing two columns of posted items (Subscription ads and paid on posting ads). Its just one column with the heading “inventory” can’t e have the previous style back
Hello,
Could you gently re-clarify in a bit more details? The Profile page should display by default as the following >>> http://joxi.ru/BA0gWY0h1neEV2 and http://joxi.ru/Rmz8VyxCvPoaQA
Cheers
Before update there were two tabs. one time included items posted with the subscription and another tab items posted on instant pay/free
Do you have a screenshot? It is still not clear
Cheers
At the moment I do not have a screenshot of the two tabs because I updated the theme. If you want to see this please roll back your theme to previous versions. Inventory on user/dealer profile had two columns for the listings; first column had instantly/free listing, second column had listings posted with subscription package. Now these columns can not be seen. You can not know listings paid during posting and subscription listings https://prnt.sc/YSMSquf4Q1Cc
Thank you for the provided details, we do appreciate your kind diligence. We have sent the testing case to our QA department directly, we will let you know of any progress as soon as we will get any information
All the best!
Tabs for “Pay Per Listing” listing and “subscription” listings on user/dealer profile are no longer there after you updated the theme. Can we have these back?
We have sent the case to our developer’s roadmap, the needed fix will be included in the coming updates as soon as possible
Cheers
I have problems with the login and register page in demo version “Rent a car”, I also saw that it didn’t work for you, can you solve this problem please, also WP Bakery is not updated in version 6.10.0
Hello,
The login/register will be fixed as soon as possible. Plugins like WP Bakery page builder are not free in general. We have bought those paid plugins from our end and included them in our theme packages as external plugins and they are active from the theme side, so you can use those plugins without any restriction. All the updates we will include with the theme regular updates. So, the update of the plugins you will be able to get as soon as there will be the theme update
Cheers
I see that in your demo it is solved as a problem, can you tell me how to solve it because this problem continues?
This issue was fixed
Cheers
Hi,
You update again and again your theme. You must fix the problem with the links in the images when we use wp bakery. This is very crucial.
Hello,
The case that you have mentioned is still on our developers’ roadmap, as you can see this is not a quick way solution and it requires spending extra time to include proper solutions into the core plugins. Some fixes and improvements are taking more time than expected. Unfortunately, we can’t provide an exact release date. We hope the needed fix will be included ASAP. You can track the changes from the theme documentation > changelogs section > https://docs.stylemixthemes.com/motors-theme-documentation/changelog
Cheers
daterangepicker. If you choose 1300 hrs it will appear as 0100. it don’t work as 24hrs system
Hello,
Sorry about that, the case is not clear to us. Could you please kindly re-clarify it once again in a bit more detail with a screenshot or video record attachment as well? Thank you in advance!
Cheers
Hi, hope you are fine after all these troubles with updating ! So we are back again concerning the issue with a-tag (custom_link) on single image in your olugin motors-wpbakery-widgets. Since update 5.2.0 – 23.5.2022 – this has not been fixed. The problem is that due to this issue, we can’t update and missed 13 updates from Motors and can’t update Wordpress core either. This is a SECURITY and performance PROBLEM ! Each time you say that this issue is on your list, we can understand that, but you should understand as well that this issue causes us enormous headaches ! This option using a photo with a custom link to another url, always existed in wp-bakery, still exists, because desactivating your plugin, the a-tag is working again. Please could you have a look at that and fix it. We are using this option many times on our homepage on 2 websites and depend on this option. In motors-wpbakery-widgets -> templates -> vc_single_image.php, line 152, case ‘custom_link’: // $stm_link is already defined. break; might be the problem. We tried several changes to fix it ourselves, but don’t find the solution. So please, this is very urgent now, for our dashboard with all these updates hanging looks like a mess ! If you can post the solution here, so we can fix it ourselves, that would be kind too. THanks for your understanding Kind regards.
Hello,
The case that you have provided is still on our developers’ roadmap, as you can see this is not a quick way solution and it requires spending extra time to include proper solutions into the core plugins. Some fixes and improvements are taking more time than expected. Unfortunately, we can’t provide an exact release date. We hope the needed fix will be included ASAP. You can track the changes from the theme documentation > changelogs section > https://docs.stylemixthemes.com/motors-theme-documentation/changelog
Cheers
Hello and thank you for your answer. Ok, but waiting more than 5 months for this fix means that it is really not important for you. Now, Woocommerce has 8 obselete files because not being able to update from motors 5.1.7 to 5.3.2. We think, it is very important because all the system depends on these updates. We really don’t understand why it is taking so long. Thank you anyway and nice day to you.
You are welcome and thank you to you too! Our developers are working on the new versions, as we said, all the detected issues will be fixed step-by-step according to the priority
Cheers
can update wpbakery? anyhelp
cannot contact you through support page
Hello,
Plugins like WP Bakery page builder are not free in general. We have bought those paid plugins from our end and included them in our theme packages as external plugins and they are active from the theme side, so you can use those plugins without any restriction. All the updates we will include with the theme regular updates. So, the update of the plugins you will be able to get as soon as there will be the theme update
You can contact our support from here > https://support.stylemixthemes.com/tickets/new
You need to use the login with Envato button, so your account will be synchronized automatically
Cheers
Desde que compré el Theme no ha funcionado muchos bugs y nunca ha sido un sitio estable y muy pesado, quiero mi dinero de vuelta
Hello,
The theme works properly on our customers’ live sites as well as on our testing environments. Make sure that your server limits are correct. You can contact our support, and our managers will kindly assist you.
Moreover, you can send a refund request from here >>> https://themeforest.net/refund_requests/new
Cheers
