1797 comments found.
I’ve already bought this theme for a hostel website.
Is this suitable for a single experience tour page?
And I need to sync the calendar with the one on Airbnb, is that possible?
Yes, that would work well. Let us know if you have any questions.
Hi, I’m interested in purchasing the theme but before I’d like to know how to insert a video in your home slide https://bellevuetheme.com/demo/hotelclassic/home-video. With Master Slider plugin? Is it still included in your price template, right? Please let me know, Thank you
Thank you. You don’t need Master Slider to to this but yes it’s still included if you wish to use it. 
What did you use to do that? Do you have any tutorial about?
In the past we used Master Slider, now we just use Elementor and we rarely use Master Slider, although you still get Master Slider with the theme.
Yes, it’s very easy to do. We bundle page templates that have this all setup for you.
Perfect, thank you
You are welcome. Let us know if you have any questions. 
Hello, are all premium plugins (Formidable Forms etc) coming with your theme are really free or they will request some paid subscription after some period of time?
Yes. They are free. The Formidable Forms is the light version not pro, but it comes with advanced styling backed into the theme 
Can i see back end demo to know about all features available ?
Thank you. We don’t have a backend demo but we are working on it. Let us know what you would like to know and we can supply you.
You can also check this out:
https://bellevuetheme.com/booking-system/and also
https://bellevuetheme.com/ and hover over Features in the top menu
Hello, selecting more than 1 plugins to update is not working. I have to update 1 plugin per plugin and also leave the ‘Plugins’ page each time to update the next plugin? What could be the cause? Thank you!
Thank you. Interesting. Can you create a ticket for us?
https://themovation.ticksy.com/Hello, I have a problem sending email. I don’t receive administrator emails when I use a yahoo or hotmail email address. My clients do not receive the reservation validation emails when they use a yahoo or hotmail email.
I configured the SMTP it’s ok, it’s on port 465 I installed check mail + WP mail SMTP. When I do a test with eu with a yahoo or hotmail email address. I receive the test email on these addresses. So I think the problem comes from the theme and its function of sending mail after reservation.
Can you help me ???
Thanks. Yes, we can help. Please reach out to our team here:
https://themovation.ticksy.com/Hey team, we are just wondering if it’s possible to add the HST. and a cleaning fee (mandatory)? Thanks Mash
Hello! Yes, you can charge taxes and fees. You can adjust them to apply to some rooms and not to others or to all. It’s very flexible.
Hey guys, I was just trying the themes on your page and when I try to choose a date to book it says ) Request does not pass security verification. Please refresh the page and try one more time.) Can You help me with that? I would like to see what it looks like when you book a date. Thank you mash
Thank you for letting us know. What demo are you looking at? We might need to refresh our demos.
Thank you.
I see it now. This was due to caching. Please try again 
Hi, I’ve been using Bellevue for a few years now for a hostel website. I just saw that you now also have a dedicated hostel demo for this. I am interested in migrating and need to discuss how to go about it. Can you please provide a contact point beside this? Thanks
Thank you! Yes, we have added many new demos. We are also releasing a big performance update soon. Please reach out to our on support if you are needing help if you will be doing this yourself
https://themovation.ticksy.com/If you would like us to help you (contract work), please reach out to us directly.
https://themeforest.net/user/themovationThank you 
Hi my site with the Bellevue Versie: 1.6.5 theme today crashed cause the webhost changed from php 7.4 to 8.0 But I can’t change the last update with the current one (Bellevuex) Is there a solution for this problem.
Best regards, André
Hi André! Thank you. Hmm, can you please reach out to support. i’m sure that they can help you sort this out 
there is multicurrency ?
Yes we just added this
Hello, I am helping someone with an older version of your Bellvue theme. I wondered if there was a way I could get the documentation for it? It is the version which uses custom post types for content. Let me know please.
Thank you! Have you considered upgrading? Please create a ticket for us and we can guild you through.
https://themovation.ticksy.com/Hello, periodically the website where I have installed the theme loses its format. It doesn’t load correctly, like I can’t access the CSS, and it won’t even let me into wp-login. I have disabled almost all non-install plugins, and the problem continues. The error I received is this: Uncaught Error: Call to undefined function envato_market() in /home/XXXXXX/public_html/wp-content/themes/bellevuex/lib/registration_update.php:410
Thanks for letting us know. Hm, you may need to upgrade to the latest version?
Can you create a ticket for us?
https://themovation.ticksy.com/If I have the latest version of the theme. My support expired.
What is your version number? Please consider renewing your support
– We are pushing a very big update that we have been working on for almost a year. We are continually adding value to our Theme.
Hello, theme 3.5.11 I have disabled all unnecessary plugins. Before I had the child template activated, I have activated the parent theme.
Try installing / activating the envato_market plugin.
Hello, I think I have found the possible bug that is causing the problem. When I unregister the theme, and it remains unregistered, at the bottom of the Bellevue > Theme setup > System status, max_execution_time appears correctly: 180 (recommended 180), but if I activate the registry, it automatically appears: max_execution_time: 0 (recommended 180) I’ll see if disabling the registry can make the problems disappear.
Please ensure that your Page Builder Widget Pack is updated as well. 2.2.1 is the latest.
https://bellevuetheme.com/changelog/I have updated everything, but unfortunately the problems have not been fixed. The pages are deconfigured, I can’t even enter the admin area. However, I activate any other theme and the problems disappear. If I turn Bellevue back on immediately afterward, the website works fine, but it’s short-lived. After a short time it starts working again. I’ve switched to php 8.0 to see if it fixes anything, or makes it completely worse.
With php 8 there are no changes. Initially the website is seen correctly. Today, however, it again looks like it doesn’t load well. I can’t even get into the WordPress admin area. The message: Page Not Found. However, if I change the theme to something else, it instantly works again.
This appears when I allow errors to be displayed: Deprecated: Required parameter $args follows optional parameter $depth in /home/xxxxxx/public_html/wp-content/themes/bellevuex/lib/nav.php on line 45 Deprecated: Required parameter $output follows optional parameter $depth in /home/xxxxx/public_html/wp-content/themes/bellevuex/lib/nav.php on line 45 Deprecated: Required parameter $args follows optional parameter $depth in /home/xxxxxx/public_html/wp-content/plugins/th-widget-pack/header-footer/inc/widgets-manager/widgets/class-menu-walker.php on line 101 Deprecated: Required parameter $output follows optional parameter $depth in /home/xxxxx/public_html/wp-content/plugins/th-widget-pack/header-footer/inc/widgets-manager/widgets/class-menu-walker.php on line 101 Deprecated: ¡La función _register_controls ha quedado obsoleta desde la versión 3.1.0! Usa Elementor\Controls_Stack::register_controls() en su lugar. in /home/xxxxxx/public_html/wp-includes/functions.php on line 5383
PHP Warning: Cannot modify header information – headers already sent in /home/xxxxx/public_html/wp-content/plugins/motopress-hotel-booking/includes/libraries/wp-session-manager/class-wp-session.php on line 127
PHP Warning: Cannot modify header information – headers already sent in /home/xxxxx/public_html/wp-content/plugins/motopress-hotel-booking/includes/libraries/wp-session-manager/class-wp-session.php on line 127
Please contact us directly, themovation@gmail.com so that we can take a closer look.
Did you update the Page Builder Widget Pack?
Page Builder Widget Pack 2.2.2
I already contacted, and I sent him all the information. But his answer has been that I have to renew the support by paying. Of course I understand that all work has its price, but this comment area creates false expectations about what you can answer.
I’m looking into this. Thanks!
Thank you but I don’t see your email. What is your email address or send me the first few characters of your email address.
2005
I don’t see any email from you. Please contact us through our profile here: https://themeforest.net/user/themovation
Hi!
How can I import Rooms? Because they are not on this list: https://share.getcloudapp.com/z8ulpkXp
Thank you for your help!
Rooms are included under Accommodations 
Hi,
Thank you. After the import, the Rooms menu item on the admin interface is empty, as well as the Amenities menu item. In the Accommodations menu, there are only Suites 1-6.
Thank you for letting us know. Interesting. Can you create a ticket for us so that we can take a closer look?
https://themovation.ticksy.com/Hello, I am running on Bellevue and my support has expired. I have two questions:
1) For long term support (more than another 6 months) – is it better to buy support renewal or buying new product. Can I get support for previously installed product if I buy new license?
2) I mostly need to improve website load times. Can you support me with that if I have the support?
Thanks.
Hello!
1) For long term support (more than another 6 months) – is it better to buy support renewal or buying new product. Can I get support for previously installed product if I buy new license?
You can get support for a previously installed product. Personally I would purchase a second license and then you have two licenses and use the support for both.
2) I mostly need to improve website load times. Can you support me with that if I have the support?
Yes. 
Hi, have some pre sale questions. 1) Can I create pages for different apartment at various locations? 2) Are the fields label in the hotel or room template editable, is there add custom field functionality? Thanks.
Hello! Happy to help.
1) Can I create pages for different apartment at various locations?
> Yes. We support various locations.
2) Are the fields label in the hotel or room template editable, is there add custom field functionality?
> Yes, many custom fields 
Let us know if there is anything else. Happy to assist.
Hi Themovation,
I have 2 questions for you if you could please help answer:
1) I have this installed as version: 1.9.4 (Bellevue) is it safe to update it? I have a child theme installed, and using wordpress 6.1.1
2) Is there a photo carousel / light box option built into the theme?
Thank you
Hello!
1 – For version 1, 1.9.4 is the latest.
2 – Yes, I believe there is a shortcode for that. [gallery] ?
Hello After the update of php to v. 7.4.32; wordpress v. 6.1; WP Booking System Premium 5.8.3 I have the error below. Please see on https://www.walchwilerberg.ch/availability/
Fatal error: Uncaught Error: Call to undefined function wpbs_shortcode() in /home/httpd/vhosts/walchwilerberg.ch/httpdocs/wp/wp-content/themes/bellevue/lib/custom.php:3821 Stack trace: #0 /home/httpd/vhosts/walchwilerberg.ch/httpdocs/wp/wp-includes/shortcodes.php(355): file_wpbs_shortcode(Array, ’’, ‘wpbs’) #1 [internal function]: do_shortcode_tag(Array) #2 /home/httpd/vhosts/walchwilerberg.ch/httpdocs/wp/wp-includes/shortcodes.php(227): preg_replace_callback(’/\\[(\\[?)(wpbs)(...’, ‘do_shortcode_ta…’, ‘[wpbs id=”1” fo…’) #3 /home/httpd/vhosts/walchwilerberg.ch/httpdocs/wp/wp-content/themes/bellevue/templates/meta-wp_booking_calendar.php(96): do_shortcode(‘[wpbs id=”1” fo…’) #4 /home/httpd/vhosts/walchwilerberg.ch/httpdocs/wp/wp-content/themes/bellevue/lib/custom.php(3475): include(’/home/httpd/vho…’) #5 /home/httpd/vhosts/walchwilerberg.ch/httpdocs/wp/wp-content/themes/bellevue/page.php(21): themo_print_template_part(‘themo_wp_bookin…’, ‘page.php’, ‘
Could you please support me? Thank you Best regards
Hi!
Have you updated the theme to the most recent version?
https://bellevuetheme.com/changelog/There are no known errors, so you may be using an older version that requires an update.
Please create a ticket for us if you run into any issues.
https://themovation.ticksy.com/Is Hotel Booking Payment Request add-on included?
Thank you. Yes 
Hello. I am interesting for your theme. I have a one question. Can i setup deposit 20% with credit card, other 80 % when customer arrive to apartment and for other customer to choose complete payment with credit card. Customer choose depozit or complete payment.
Thanks
Hello! Thank you. yes 
Hi, I have a problem with the news page. How can I display a video preview (like featured video) from the post on the news page?
Can you please create a ticket for us?
https://themovation.ticksy.com/