779 comments found.
Hi, please update Layerslider. It tells me the vulnerability of the site because of that! This is the version data – (we have – 8.0.1 -> we need – 8.1.2).
The website does not work in PHP 8.2-8.4. Please update the topic. The customer is going to eat me!!!
I use PHP-8.4, Maria DB-11.4
WP Bakery and Slider have not been updated
Hello,
Have you tried the latest version? This theme was already updated in last month. Yes, it works on PHP 8.2
Thanks
Thanks, it works on PHP 8.3 but Slider doesn’t. It says I need to update it. Can you check if the Slider works properly even in PHP 8.3?
WPBakery Page Builder, he has a problem! I updated the theme and my whole system crashed. I was able to install it but it didn’t update my Bakery. Please send me a solo plugin or patch update.
Slider didn’t update for me either
Hello,
Already, both plugins’ latest versions are included with the theme. Please use the latest version of the theme.
Thanks
Hello – Looks like WPBakery Page Builder has a vulnerability and needs to be updated. Please let me know when updated version is available. thkyou kyle
Hello,
Please update the latest version.
Thanks
Hi, I had an outdated version of PHP, and upgrading from 7.2 to 8.1 generated a fatal error in WPBakery. How can I fix this? Thank you.
Hello,
We will release new version of theme tomorrow.
Thanks
Hello again, two questions:
1) The website is currently broken by WPBakery. To fix this for now, will it be fixed if I go back to the previous version of PHP?
2) On the other hand, if I don’t go back to the previous version of PHP and it’s still broken, will that theme update fix it?
Thank you, Carmen
My question is , currently I’m working on temporary domain. If I use the theme on temporary domain and activate if it’s possible to use on the main domain again?
Yes can when make live mail us we will reset the url.
this is just sh* ..the them always ask for active even I activet it .. and the big problem the them not be active until you make a support ticket and they don’t reply … but if they reply they do it so late .. now I am waiting for my support ticket 4 dayss and now answer … so keep your money and stay away of this sh
Hello,
We apologize for the inconvenience caused by a technical issue. For security reasons, some servers block the admin.ajax file, which prevents your server from sending requests to our server.
To resolve this, we manually activated the license and imported the demo data a few days ago.
Thank you for your understanding.
Where do I make a mistake when the site works badly from PHP 8.1?
It goes without a failure only in PHP 7.4.
Hello! Im interested in buying but the demo view is not working atm. Keeps giving me loading screen
i bought this them but not support WPML
Hello,
Yes support WPML can you please create ticket https://www.radiustheme.com/ticket-support/
Thanks
Hi any idea how to fix logo size ?
Hello,
You mean main logo? Can you please create ticket with screenshots https://www.radiustheme.com/ticket-support/
Thanks
Hi, does this theme support monthly recurring payments for membership?
Hello,
Sorry don’t support any payment.
Please quickly update wpbakers and slider. The web doesn’t work. Thanks
Updated please download the latest version.
Thanks
Getting the following error: Uncaught ReferenceError: Swiper is not defined and the RT Slider has stopped working.
Hello,
Sorry for late we were in yearly offical tour.
Please create a ticket with admin and FTP access we will check https://www.radiustheme.com/ticket-support/
Thanks
this theam support RTL ? and i buy this template how to import the data ??
How do you format the footer top area? The legacy widgets gave me a JSON error so I installed classic widgets and they format and save, but there is no way to replace the default top area with the new widget. Or there is but it’s very well hiddenPlease respond.
(If you submit a ticket it does not confirm that your email was submitted so I don’t know if you got it.)
footer #toparea #legacywidget
hello i have this issue when i install demo content after it takes 2 hours “Maximum execution time of 60 seconds exceeded in C:\MAMP\htdocs\wordpress\wordpress\wp-content\plugins\rt-demo-importer\unyson\framework\extensions\backups\includes\module\tasks\type\class-fw-ext-backups-task-type-files-export.php on line 143”
Hi,
Have you purchased theme? Please create ticket with purchase code and access https://www.radiustheme.com/ticket-support/
Thanks
I have some issues with my website!! My homepage show this message, can you help me please
Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found in /home2/goli/public_html/wp-content/plugins/gymedge-core/elementor/counter/class.php:143 Stack trace: #0 /home2/goli/public_html/wp-content/plugins/gymedge-core/elementor/base.php(49): RadiusTheme\GymEdge\Elementor\Counter->rt_fields() #1 /home2/goli/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2325): RadiusTheme\GymEdge\Elementor\Custom_Widget_Base->_register_controls() #2 /home2/goli/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(496): Elementor\Controls_Stack->init_controls() #3 /home2/goli/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\Controls_Stack->get_stack() #4 /home2/goli/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(300): Elementor\Widget_Base->get_stack() #5 /home2/goli/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2414): Elementor\Controls_Stack->get_controls() #6 /home2/goli/public_h in /home2/goli/public_html/wp-content/plugins/gymedge-core/elementor/counter/class.php on line 143
Hello,
We are checking this issue.
Thanks
I have the same problem
We fixed this issue long ago please update latest version of theme and plugin.
Hi… I need to host my fonts local and do not load Google Fonts. I tried to replace google fonts due several Plugins, but non of them works… How can i refuse the theme to use google fonts and use my local ones instead?
Hello,
Need customization to add self-hosted font please create ticket here https://www.radiustheme.com/ticket-support/
Thanks