6411 comments found.
Hi there, 1. Does the jnews.io/gag/ support embeds on the homepage from a. Instagram b. Twitter c. Facebook d.Tiktok e.Youtube
2. Can the videos from these networks be played directly on the homepage? Thanks.
Hi AlexSamuel,
1 & 2. Did you mean to use an embed URL for the post thumbnail? If yes, for now, we don’t have this kind of feature yet.
Let me know if you have further questions.
Thank you
Good morning. New user for my site 3 days ago. Very good job and thank you for that. I have one problem and please help me to resolve this. When I try to write an article, then I have 3-4 other draft articles and null articles in my database. I see them in redirection plugin. I have already stop via my wp config the revisions and also the autosave, but they are not stopping. Every day we have about 80-100 new articles and also 300-400 null redirections from autosave articles. Thank you very much.-
One more problem. The menus in macbook or in a laptop, when scroll down, the half is hiding. I try anything.
Hi cnanews,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Hi jegtheme, OK, I will open a new support ticket and I will pay for the support, but I thing it’s not fair to pay for problems that possible are from the theme. It’s the first time that I ask for technical help. If my system have problems, ok. If not?
Hi cnanews,
I don’t know if your support license has expired or not and we have a dedicated place to provide support for all our customers which is our support forum. We will suggest first our customers ask for support through our support forum.
The comment section we use for presale questions and general support questions.
If you feel the problem comes from the theme then you can log in to our support forum and try to find the support topic that is related to your issue.
Thank you
May I have please the URL of your support forum?
I found the forum URL, but I can’t post for the problem because I have to pay for that. I thing it’s not fair to pay for problems that possible are from the theme. It’s the first time that I ask for technical help. If my system have problems, ok. If not?
Please try to disable all plugins except the required plugin that is related to JNews.
Thank you
Hello, I have upload my logo to JNews > Header Option > Header logo. But it doesn´t show on front-end. https://harrera.org/ Thank you. Regards, Itxaso
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
None of the featured images are showing up when created with Elementor
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Tôi muốn hoàn lại tiền, tôi chưa tải về nó. Purchase date November 22, 2022 (9 days ago) Refund request ID 52822706-3427-444d-8b14-fdf8d451da69
Hi phamvanhuyvietnam,
Unfortunately, this is not our support scope. You can try to contact Envato support for this inquiry.
Thank you
Hi,
Yes, it is possible. You can place ads using JNews – Ads Block element through the Page Builder.
https://jnews.io/ads-block/Thank you
I wanted refund less than 24 hours after I ordered my theme because it’s bugged and I wasted 3 hours of installing and uninstalling it and these clowns 2 MONTHS LATER didn’t get me my refund. Don’t buy themes from these clowns
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
hi i need 2 small custom changes where i have to wrtie email
i found a link in your forum for custom changes but the link didnt worked
hello’? whats wrong dont u wanna earn money?
Hi jimpanso,
Sorry for the late reply and thanks for waiting.
For customization service please visit this page https://support.jegtheme.com/custom-change-service/
Let me know if you have further questions.
Thank you
Hi I want to add Flipbook plugin for subscription Can we connect subscription to that plugin with Paywall.?
Hi,
We don’t have this feature at this moment. You may need to do some changes to achieve that.
Thank you
Your paywall can restrict any pages?? or only Articles
Hi Kalyan320,
Currently, it only restricts the article. Let me know if you have further questions.
Thank you
The new update for this theme just broke my website. Why do you guys release buggy updates? I see I’m not the only one complaining about this. Your advertisement option completetely mess up the font size in ALL of my blog articles now. And the most absurd thing is that you guys are going to force everyone to buy more support because of your faulty release, aren’t you?
Correcting: actually, I can’t use the “Customize” tab on the admin bar anymore. Any changes make ALL the fonts from the blog articles huge. When I click on the customize tab it already shows all the fonts in a huge size, so I can’t publish anything from there.
Hi MaiconLabD12,
Regarding this issue, please try to disable all plugins except required plugins that are not related to JNews.
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Already did all of that. And to open a new support ticket I have to buy support from you again even though the problem lies in your theme. Just great, isn’t it?
Hi MaiconLabD12,
If your support license has expired, you need to extend or renew your support license, so we can keep assisting you through our support forum.
I notice your support ticket is marked as resolved. Just suggestions from our support team. In this case, you need to use the lower value for the font size such as 14-16 px.
If you still getting problems or need help feel free to contact our support team on our forum. We will happy to help you out.
Thank you
Is the new version JNews is working properly? After installing it just keeps on asking me to activate the plugin. Please let us know. our site is broken now. we have been on JNews for 3 years and lot of customization we did. Please let us know.
why the heck you guys release buggy code…. I am just controlling my anger. We need to spend hell lot of time. Themeforest needs to remove all these junk developers, these days lot of incomplete and unreliable themes and plugins are getting released on this site.
where I can find the previous versions of JNews so I can revert back to previous version.
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Bigtime bugs in the latest update. Took down my client’s website.
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Saya ada pertanyaan.
Jika saya menggunakan lisensi pada website A. Apakah bisa di kemudian hari saya pindahkan lisensinya ke website B. Bagaimana caranya?
Halo rionymous,
Lisensi bisa dipindah dari domain A ke B dan seterusnya. Untuk memindahkannya langsung aktifkan lisensi tema di website B maka lisensi di website A akan otomatis di non aktifkan.
Silahkan kalo ada hal lain yang mau ditanyakan.
Kebetulan untuk saat ini tema JNews sedang ada diskon, silahkan di checkout sebelum diskon berakhir.
Terima Kasih
barusan nih di beli.
apakah aman mengubah theme dari nulled ke original?
Untuk masalah ini kami sangat sarankan install security plugin mas bro soalnya blm tau juga tema nullednya ada disisipan script yg aneh atau engga.
Berikut security plugin yg bisa dipakai: https://wordpress.org/plugins/sucuri-scanner/ https://wordpress.org/plugins/wordfence/ https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/Selain itu coba bikin backup untuk data2 websitenya. Untuk informasi lebih lanjut bisa diskusi di support forum kami https://support.jegtheme.com/forums/forum/jnews
Tim support kami siap membantu.
Terima kasih
Would it be possible to show the post views counter on home page blocks?
also, what plugin do you use for social login? thanks
Hi hoopsph,
About the post view counter on the JNews Block elements, unfortunately, we don’t have this kind of feature yet. You may need to do custom changes to achieve that.
For the social login, we have a built-in plugin feature. You can check at this page https://jnews.io/jnews-social-login/
Let me know if you have further questions.
Thank you
I use Colormag theme and want to buy JNews. Can I simply install and activate it in Wordpress without damaging my current website in terms of structure? Also, once I buy it, is there any annual subscription to keep the theme with all features or this theme is perpetual? Thanks.
Hi douglasbarbosa,
Could you tell me more detail about the structure that you refer to?
You only need a one-time payment, there’s no subscription fee. FYI, currently, we’re running a sale for JNews (50%), please check it out before the end
Thank you
Thank you. The structure I refer to is the layout of my current theme. When replaced by the JNews theme, will I need to make a lot of adjustments? Like replacing widgets, fixing image sizes, and texts, etc.?
Hi douglasbarbosa,
You will need to make some adjustment for the layout, widget, images size and etc. But you don’t need to worry about it, our support team will help you out.
Could you share me your site URL? I will check it further.
Thank you
I see. Ok then. Thanks for the info. https://canalvideomaker.com.br
Hi,
I’ve been checking your website and I think JNews have similar block elements you can use. In this case, you still need to rebuild the page layout, you can choose to use WPBakery or Elementor.
We have a similar demo to your website: https://jnews.io/magazine/ https://jnews.io/health/ https://jnews.io/motorcycle/ https://jnews.io/pets/You can ask for help to set up your website to our support team here https://support.jegtheme.com/forums/forum/jnews
Let me know if you have further questions.
Thank you
Hello, I have a question, do all 67 themes support RTL or only one theme?
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Hi! How to properly migrate website from working subdomain to another domain? Thanks!
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
My website ( https://the-crescent.com/ ) is not edited in the admin section, it takes a long time to load Ex: https://prnt.sc/vXTh9xqOFGrr
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
I can’t create a new support ticket https://prnt.sc/wQEEQJn3NDoW
Hi,
If your support license has expired, please try to renew it. You can check more information on this page https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
After that you can continue to asking support on our support forum.
Thank you
Hello good day. The JNews – View Counter plugin It is causing a major error log that was making my website very very slow. It’s been hard to figure out but be careful.
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
FYI, currently, we’re running a sale for JNews (50%), please check it out before the end https://themeforest.net/item/jnews-one-stop-solution-for-web-publishing/20566392
Thank you
any one have this error ? wp-content/plugins/jnews-paywall/template/admin-menu.php. Mensagem de erro: Uncaught Exception: DateTime::__construct(): Failed to parse time string (23/11/2022) at position 0 (2): Unexpected character in /wp-content/plugins/jnews-paywall/template/admin-menu.php:69 Stack trace: #0 wp-content/plugins/jnews-paywall/template/admin-menu.php(69): DateTime->__construct()
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
