Thanks for using Porto,

Please contact us via helpdesk https://portotheme.com/support to get the check for these.

Regards,

Thanks for using Porto,

It’s a strange situation. We’ve never seen anything like it. Please create a new support ticket at https://portotheme.com/support. Let us first take a look at it.

Regards,

Ticket submitted https://p-themes.zendesk.com/hc/en-us/requests/13593

Yeah, Please check the comment in your ticket.

Regards,

Thanks for using Porto,

Progressive Web Applications (PWA) will be the trend, it’s SEO friendly. It works on Magento and you need follow instruction of Magento to make it work.

Regards,

Thanks for using Porto,

Please contact us via helpdesk https://portotheme.com/support to get the check for that.

Regards,

Thanks for contacting us,

We are working hard to improve the documentation as soon as possible. Please comment with your purchased account to receive Evanto support.

Regards,

Thanks for interested in Porto,

Yes, the theme works with Magento 2.2.6. With a single license, you can install the Porto theme on both a live and a test site. However, the test site should not be open to the public.

Please contact us at https://portotheme.com/support to get the support after purchase.

Regards,

Its not importing pages or blocks. Why is this happening?

Thanks for using Porto,

Please refer this video guide http://shorturl.at/bAHYZ. For more support, please contact us via helpdesk https://portotheme.com/support.

Regards,

Thanks for using Porto,

It was only a minor change to the Design Panel’s “Save Configure” option.

Regards,

Thanks for using Porto,

Which theme version did you upgrade from? Please kindly contact us via helpdesk https://portotheme.com/support to get the support.

Regards,

I didnt upgrade. As mentioned it was a fresh install of the theme. It has now fixed itself, possibly by me changing some of the settings (which were unrelated to the product tabs)

Yeah, sounds great. Please kindly contact us again if you need any further support.

Regards,

Thanks for interested in Porto,

If the end users need to pay to see the end product, you need an Extended License. There can be more than one end user as long as there is only one end product. For more information, please refer this page https://themeforest.net/licenses/faq#main-differences-licenses-a

Regards,

Thanks for using Porto,

You may not assign your ticket to the incorrect department. I’ll check with your event username and get back to you as soon

Regards,

Thanks for using Porto,

But this is not related to the theme, WYSIWYG editor is Magento’s default feature. You should turn it off when you want to edit the HTML.

Please contact us via https://portotheme.com/support to get the further assistance.

Regards,

Thanks for using Porto,

We may not have been able to see your ticket because you may have assigned it to the incorrect department. To get direct assistance, please get in touch with me at https://themeforest.net/user/pt-support1.

Regards,

Thanks for interested in Porto,

Yes, With a single regular licence you can install the theme on your test server (for testing purposes), but that version shouldn’t be available to the public. You can also install theme on a live server at the same time.

Regards,

Ok, thanks, the two server have different IP (of course) and different address (only one is public) You confim there is no problem about that?

Yeah, as I mentioned above, the test version shouldn’t be available to public.

Regards

Thanks for using Porto,

For your demo, you can apply header type 22. To get support, please get in touch with us via the help desk at https://portotheme.com/support.

Regards,

THanks for using Porto,

Please open new ticket at https://portotheme.com/support to get the check for that.

Regards,

Yes, it’s helpful for a lot of other clients. Anyhow, we addressed this problem in our most recent release.

Regards,

When we can download Version 4.0.4 (11/07/2022)

THanks for using Porto,

You can download the latest package of theme in your http://themeforest.net/downloads.

Regards,

Thanks for interested in Porto,

1. Yes, theme supports all types of default Magento products.

2. Yes, you can make modifications to the theme. We also provide additional customization service.

3. Yes, it does. A single regular license entitles you to use the theme on a single store on one domain/sub-domain.

4. Yes theme is compatible with Magento 2.4.5p1 and PHP 8.1

Regards,

That is, if I have two magento installations, can I only use it on a single magento installation?

Regular license is sufficient in most cases if you are creating a single store for you or for your client.

Each regular licence entitles you to use the theme on a single store. For multiple stores/domains/subdomains you would need multiple licences.

With a single regular licence you can also install the theme on your test server (for testing purposes), but that version shouldn’t be available to the public.

Regards,

A new release with minor bug fixes will be available today or tomorrow. We are attempting to integrate some theme content and layout into Pagebuilder as soon as possible.

Regards,

Where is the update? Please get your dev team in order, progress is very slow and spotty compared to your past and your competitors.

We have submitted a new theme package to Event and are awaiting approval.

I appreciate your time and patience.

Regards