883 comments found.
I’m trying to upgrade a Saasland 2.2.8 with the latest version, how is the best way to do this update? I’ve tried importing the new theme and i cannot access the wp-admin anymore. Please help
Hi, Please place a support ticket here to get help with this;
https://droitthemes.ticksy.com/After last update, my navbar menu doesn’t work.
Looking to CSS menu it is there, but item names in menu are missing.
We had “Home”, “Products”, “Shop”.. but menu only shows ”-”. None of these names are here. When I look to CSS I see: < a href=”https://my-page.eu/” aria-current=”page” > “ ” < /a>
And there should be: < a href=”https://my-page.eu/” aria-current=”page” > Home < /a>
I spent time trying to fix menu settings and Elementor without succes. Then I switched to other theme and it works on new theme.
Current theme on page is not Saasland. I hope you can fix this soon because currently Saasland is unusable without menu.
Thanks
Hi,
According to your claim, we’ve checked the theme and core plugin and found no issues. We need to inspect the problem on your site so we can deliver the correct solution. Please create a support ticket here;
https://droitthemes.ticksy.com/My support licence has expired last month so can’t open ticket. I found problem.
File saasland/inc/classes/class-nav-walker-menu.php has commented out line 148: $item_output .= $args->link_before . apply_filters( ‘the_title’, $item->title, $item->ID ) . $args->link_after;
So it was not adding titles at all.
Not sure how and why this happend.
Hello,
Sorry for the inconvenience. Our support team will try to resolve your issues asap, so please email us with your concerns. Email: droitthemes.wp@gmail.com
Thanks.
Hello,
I would like to update my theme from 3.4.4 to the latest version. Unfortunately I was unable to do that automatically/manually.
Throws too many errors and I’m no Wordpress expert, unfortuntaly, just an experienced user.
Is there a paid update available, so you could do that for me.
I do have a staging enviroment, if this is concerned. Thank you.
Hi,
The auto-update settings (WP Dashboard> Appearance> Saasland> Update Now) won’t work from the 3.4.4 version of Saasland. Please download the latest theme files from your Themeforest account and update them (Saasland Theme and Saasland Core plugin) manually.
Reference article;
https://docs.droitthemes.com/docs/saasland-wordpress-documentation/theme-updates/updating-the-theme/#update-through-wordpress-admin-panelHi,
When will Saasland be AMP compatiable?
Hi,
Saasland is already ensuring compatibility with AMP; you can check it out deeply and tell us if there is anything you need to get help from us. Here’s a reference of AMP installation;
https://prnt.sc/x80YkPVulzXtwhere do I find default SaaSland theme header? when I tried to apply same footer, somehow I lost header, and now my entire site is header-less.
Hi,
Please make sure that you set the correct “Page Template” (Saasland Full-Width or Elementor Full-Width) and that there is no custom header already set in the Theme Settings. Please create a support ticket here to get more help with this topic;
https://droitthemes.ticksy.com/i checked deeply, tried different internets, different mobile phones, different server, fresh installations, different demos, the issue I’m seeing that the site works fine on desktop, but on mobile phones it doesn’t work often, and saasland loader keeps moving and rotating, what’s the issue with the theme not working on mobile phones correctly, sometimes it loads and sometimes it doesn’t
Hi,
Our support team already replied to your ticket.
currently i would like to test your theme on a digitalocean VPS with wp installed. i am using a temporary domain provided by digitalocean. once i finish building my website with your theme i will replace the temporary domain name with permanent one. question: . could you unattached the activated temporary domain and activate again the theme with the permanent one. As i am only allowed one website/domain.
is this possible.
for instance: i use demo 1 template and modify and add different sections, blocks, sliders, etc. from other demos and prepare and create something different and what i want, or the demos templates are restricted to their own sections, blocks, sliders etc.
pls let me know asap. thanks
Hi,
Our support team already replied to your ticket.
i got this error: There has been a critical error on this website. Please check your site admin email inbox for instructions.
Hi,
Please enable “WP Debug” on your WordPress and share the error log through the support ticket. Please follow the below article to get help with “WP Debugging.”
https://wordpress.org/support/article/debugging-in-wordpress/#wp_debugPlace a support ticket here;
https://droitthemes.ticksy.com/is there a way i can give you access and you guys can fix it for me?
menus problem is still really there Please check the problem carefully
Please why didn’t you answer me about the menu issue
i want to buy “saasland theme” But I discovered a very big error in the site menu. When you click on the main menu item, a problem occurs and the side menus disappear Is there a solution to this problem The attached picture shows the problem
https://freeimage.host/i/99.HBMMlcuHi,
Please watch the video in the below link as the reference; https://www.loom.com/share/e6077f75830949f2b264fca00bf547bfYou can purchase it without any hesitation. Our support desk is open to answering theme-related queries.
Hi, i would like to purchase Saasland theme however i found the demo layout is broken: https://saaslandwp.com/demo/security
I’m concern if this will affect the demo import when i setting up the theme in my development site?
Please advise, thanks!
Hi,
I’ve visited the link and got everything OK. Please visit this page again.
i want to buy “saasland theme” But I discovered a very big error in the site menu. When you click on the main menu item, a problem occurs and the side menus disappear Is there a solution to this problem The attached picture shows the problem
Hi,
The issue has already been resolved; you can check it now.
The problem is still really there Please check the problem carefully
do we get access to the new demo themes?
Yes, you get all the demos.
Hello, Do we have any access to older version for this theme ?
Thank you
Hi,
Which theme version do you need?
Hello, the theme keep asking me for this: This theme requires the following plugin: Droit Elementor Templating. but I can not find it in the downloaded file
Hi,
We’ve replied to your ticket meantime.
Hello There – I need an urgent response on TICKET #3167623. Its been two days now. Please help.
We replied to your ticket.
Regards.
i got this error: There has been a critical error on this website. Please check your site admin email inbox for instructions.
We replied to your support ticket.
Regards.
if you already have the theme , how do u update?
Hi,
Please follow the theme documentation to know how to update;
https://docs.droitthemes.com/docs/saasland-wordpress-documentation/theme-updates/updating-the-theme/#4-theme-auto-updateHello, Demo import is not working. It’s stuck on the loading page after clicking import and I tried manual import as well it’s not working neither. How to solve automatic on-click import?
Here’s the documentation where you can get some alternative ways and tips to import the demo pages;
https://docs.droitthemes.com/docs/saasland-wordpress-documentation/pre-built-demos/demo-import/I tried all of these as mentioned in my comment but it’s not working it keeps stuck on the importing content screen or if I do manual import it shows failed to import on all assets
Hi,
We’ve already replied to your support ticket. Please check your inbox.
