Discussion on ListingPro - Directory & Listing WordPress Theme

Discussion on ListingPro - Directory & Listing WordPress Theme

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I purchased your beautiful theme, my support period has expired but I never received a response to a ticket opened on 06-06-2022. In the faq you declare: [...]For example if restaurant closes after midnight around 1AM it will be considered as the same day[...] I’ve tried a thousand times but I’ve never been able to set this setting. For example: set Monday, open at 19:00 and close at 00:00, “Day off” appears on the frontend on Monday. To get the right presentation on the frontend, I’m forced to insert the closing at 11.30pm. Same goes if you want to set opening at 19:00 and closing at 02:00 the following day. To avoid the “Day off” on the frontend I have to set 1 slot on Monday opening at 19:00 and closing at 23:30 and one slot on Tuesday opening at 00:00 and closing at 02:00. And so on for every day… of course this bizarre time setting will be visible on the opening hours table in the fontend. For me this is a very serious problem… If you set the time slots for a correct display on the frontend, the automatic opening control system crashes and displays “Day off” on the frontend.

Hi FabryL,

Here is the ticket you have opened on 06-06-2022. https://help.listingprowp.com/ticket/235804 There is no issue regarding the time for open and close as you have written. You have to enter the business hours correctly. Like when you say business opens on 19:00 and closes at 00:00. It means the business is opening at Monday and closes at Tuesday. So use the close day as Tuesday. When business hours will added correctly then system will recognize and will display the open status accordingly

Thanks

Hi, thanks for your answer. I’m sorry but the problem is not solved for me. I replied on the ticket management panel. https://help.listingprowp.com/ticket/235753 Thanks

Many, many thanks!!! In a very short time your highly trained technician JOHN ELMER performed a wonderful and decisive fix. This fix will be present in the next update, all those who, like me, will create directories for night-time business activities (in my case a well-known and recognized guide to the best Italian cocktail bars) will be able to sleep peacefully. For example if the place closes after midnight around 3AM it will be considered as the same day. I advise everyone to purchase this theme, I think it is the top among the business directories. Thanks again Cridio Studio and thanks to you JOHN ELMER you are the best. Fabrizio

cant we sell products ,this theme is only for listing – pre sale question.

Hi Mjbharath219,

Yes, Theme is for business listing directory. If you want to use as marketplace then installing Third party plugins might be helpful

Thanks

Hi Team, Congratulations & thank you for the superb theme. When it comes to search results getting displayed , we need to have 3 results in a row (grid) , rather default 2 results per row. please help

Hi websrus-australia,

If you want to display three grids in a row on archive page then you can use the archive page style 1 (Full width- Top search) from Theme options >> Listing >> Listing archive view >> Listing page layout

Thanks

Although my support has expired, there remains to be a problem with accepting Stripe payment. It say Object object. When will this issue be resolved?

Hi GopaM,

There must be something blocking at your plugins end or some sort of conflict, First please verify if your stripe API keys are correct ? Because Object Object error occurs in that case

Thanks

Hi, my site was hacked. Randomly when I click in a listing it get redirected to “crypto” websites, and the wp-admin shows me a blank page.

What should I do?

Thanks, Francisco

Hi fmosse,

We strongly recommend you to update your WP and theme to the latest version and deactivate all the extra third party plugins and once use any software for Malware protection

Also please do the following needful

ALWAYS Keep Your Version of WordPress Up-To-Date

Don’t Change WordPress Core

Make Sure All Your Plugins Are Updated

Remove Any Inactive or Unused Plugins

Make Sure All Themes Are Kept Updated
Install Themes, Plugins and Scripts ONLY From Their Official Source
Make Sure Your Site is Running the Latest Version of PHP
Change the Admin Username
Always Use Strong Passwords

Don’t Reuse Passwords

Protect Your Password(s) By Avoiding Plain-Text Password Transmission

Thanks

i activate license but when try to install yellow page, yellow page tell that license not activated

Hi sanjaysoni20215,

Please download the Yellowpro Adon by following the link below: https://we.tl/t-1yYRPkn21c Delete the already installed plugin and install the new downloaded

Thanks

Hi there,

I renewed support ticket twice but it got expired again before i get everything i need get done.

When free listings are approved, they are appearing in the ads section. Anybody experienced that? Sounds like a configuration issue

Much appreciated

Hi djsirasite,

In the Listing post element when there will be no listing added as Featured then the normal listings will display there but as there will be active ad campaign for a listing then normal listings will not appear there

Thanks

I just purchased the theme and try to install, I can’t select the import dummy contents, just keep loading there. What should I do? Screen shot here: https://paste.pics/KE6RR

Even though I follow the advice to follow SSL issue by ReallySimpleSSL plugin.

Alright the GREEN Button finally solved by keep fixing the SSL issue. Now just remain the import dummy contents problem…

Hi carson2047,

You have created the ticket for this issue and our tech team has resolved the issue

Thanks

Please how do install this demo, https://blackpro.listingprowp.com/

Hi danielopopoola,

After installing the Adon Blackpro you need to go to WP Dashboard >> Appearance >> setup Blackpro If you face any issue then please open a ticket on helpdesk and our tech team will guide you in this regard

Thanks

Where do I find the Blackpro Addon? It is not in the downloaded folder from Themeforest. I have checked everywhere can’t find it. Please advice.

PREsale question:

I saw your theme features Stripe checkout. Is it 3rd party plugin or direct Stripe integration?

Great that you wrote it here because in some way your custom work team wants my friend to pay an extra 450 USD per one of three endpoints for direct integrations with Stripe.

I wonder which of you is sharing the wrong information? You or the custom work team?

Hi NicolaMuller,

Stripe and Stripe direct are two different things. You can use Stripe with theme as default feature but Stripe Direct is a different thing. It will need to be integrated

Thanks

According to a Stripe employee, what ListingPro offers is a 3rd party pluggin.

It means that any settings from the Stripe panel do not translate into the operation of Stripe on the ListingPro website.

Your solution has such limitations that even changing the language – the basic setting is not possible. Not to mention the many additional features, such as the choice of additional payment methods. In other words, in “Stripe” you offer English language and credit card payment without 3D secure.

It's a pity you don't write about it.

I want to Buy theme ,but seeing discussion on Stripe declining payment is little worry here.How you can disable SCA and is it safe to do in India?

Hi akanshi,

You can disable the SCA from Stripe account settings and it will not effect payment processes. Also we are planning to integrate the 3DS for stripe in upcoming theme update. It will be more convenient for users from EU

Thanks

This theme will not work with Stripe. Stripe is rejecting every transaction because there is no option for 3DS.

These are the requirements from Stripe….

https://dashboard.stripe.com/payments/pi_3MBya2JpXMdUX0Mt1rRmsRIs

In order to resolve this, we highly recommend to contact your developer to fix the integration if customers are not being directed to a 3DS page. The developers can do the below:

Pass a return_url to the PaymentIntent when confirming on the server or on the client. They can also set return_url when creating the PaymentIntent. After confirmation, if a PaymentIntent has a requires_action status, inspect the PaymentIntent’s next_action. If it contains redirect_to_url, that means 3DS is required. In the browser, redirect the customer to the url in the redirect_to_url hash to complete authentication. More info and instructions can be found here:

https://stripe.com/docs/payments/3d-secure#manual-redirect

Hi rachelwalsh,

Currently stripe latest system is not integrated and for now you can disable the SCA from your stripe account then it will work for payments as Stripe is providing backward compatibility

Thanks

When will you be fixing this issue with Stripe? It’s not possible to disable the SCA from the Stripe account. They will not allow it.

Could I use this like https://www.carfax.com/vehicle-history-reports/ but search for people by name? I would need anyone to have free ability to add(information) a new person or to add on their experiences with the person that is listed on the site, in the database. Individuals have to be listed by anyone that wants to add a person.

Hi JeanBoy21,

Basically listingpro is a business listing directory. Users can also add a person as a listing and then it can be search with name as well

Thanks

But after adding a person, can others add information to that member’s description? I want viewers to be able to add their experiences with a listed person, and view other experiences of a listed person.

Im just about to instal the theme and its asking me which page-builder I want to use. From your experience, which one is better to use with your theme? WpBakery or Elementor. Im good in both.

And do I basically need any page-builder or can I use all the theme without installing any of them? Thanks

Hi elparaiso,

Both have the same capabilities for theme elements. Further you can select on basis of your ease. If you need to draw an element developed by theme then you have to use one of the page builder

Thanks

Hi dear listing pro team,

I’m having issue that my home page banner search bar is missing, It was there when I installed theme and started, when I set up everything and start working and create listing and when I go to see the preview search bar already gone, and I tried everything from inside theme options, don’t know what is wrong with it.

Here is my website that you can check: https://albakistan.net/

Please help me I have purchased earlier and now only I have time to build my website, I already buy support two time that is expired. But if you can help regarding this is I will really appreciate.

Thank you

I think, I have got the solution for it. Never mind.

Thank you

You are Welcome :)

Can the who create listings in ListingPro upload a video in addition to photos? If so, is it via upload of a video file, a link, to a video, an embed code or all of the above? Thank you

Hi atepper,

Yes, user can add video by using video link while add or edit listings

Thanks

Hello, I tried to get support and when I entered my purchase code your site said:Error – 403 – fast_purchase_already_in_use This purchase code is already registered with another user…I am not sure why because it was my purchase how can I get past that issue

I am just looking for directions for the yellowpro addon installation

Hi pageup,

Please send the message on support@cridio.com along with your site WP Admin Login details then our tech team will guide you in this regard

Thanks

Hi, I already purchased listing pro, 1 -Can single listing page be customized through elementor. As I want to give different look to single listing.

2- Can I self customize different styles of single listing page for each business using any posible page builder ( example – design one for restaurant, design 2 school, design 3 for Gym ) ?

3- I would like have my own choice of add listing from instead of default one.

In short I would like to customize single listing detail page as per my requirements with ability to do it myself using page builder.

Eagerly awaiting for your positive response.

Thank you Regards Ali

Hi atsoan,

You can customize the Listing submit page by using FES builder in theme. You may disable the the existing fields also can add new fields for submit listing page. These fields will display as form fields on Listing detail page.

You can customize the listing detail page by using theme options and drag and drop the fields according to your desired sequence. But the listing detail page cannot be edited by any page builder

Thanks

Can detail single listing page customized from your end . Like single business card

I have noticed that regardless of what you enter for an image Alt Tag, the name of the business is what is used as the Alt Tag. How can the Alt Tag that is added by us to an image, be the one that is used. I have never seen such a thing and find it to be a negative in many ways including the ADA. How can this be changed to have the Alt Tag that we add to the image, be the one that is used?

Hi

​Theme is not getting currently the alt tag dynamically. If you want to do so then you need to add the tag in theme code files

Thanks

I install the demo app, but something is not loading?

I can’t see the pictures, I can’t click anything.. it’s like it’s loading and I can’t do anything… is this something wrong or?

Hi Matijang,

It might be a cache issue on your side. Please try to clear cache or better if you try with another device

Thanks

I tried everything, but something is really wrong with your app. The theme looks great, but I also need the app, I wouldn’t want my users to have problems with the app like I did… (never had any problems installing any app so far) do you have any example in google play store?

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