Hello,

Thank you so much for contacting us.

So sorry, our theme is not compatible with Polylang plugin. But it is compatible with WPML plugin. You can refer https://wpml.org/.

If you have any questions please let us know.

Thanks!

Hello,

Thank you so much for contacting us.

Currently the service providing wp rocket plugin has ended. So you need purchase this plugin to use.

To get help please extend support via this link: https://wpthemego.com/item/extended-support/

Thanks!

“The following plugins need to be updated to their latest version to ensure maximum compatibility with this theme: Elementor Pro, JetSmartFilters and Revslider.”

Do you no longer support these plugins? I can’t update!

Hello,

We really included the latest version of these plugins in our theme package. In your case, please deactivate these plugins => delete them on your site first. After doing that, you can re-install them again. The latest version of Revolution, Elementor Pro and Jetsmart filter will be installed on your site.

Thanks!

Hello,

Thank you so much for contacting us.

You can choose a layout you want to use for uploading and importing. If you need any help about our theme please submit a ticket via this link: https://support.wpthemego.com and give us all info about your site (cpanel, ssh, account admin). Our developer will check and help you there.

Thanks!

Hello,

Thank you so much for contacting us.

For any technical issues, please submit a ticket via this link:https://support.wpthemego.com and give us all info about your site (cpanel, ssh, account admin). Our developer will check and help you there.

Thanks!

Hello,

For any technical issues, please submit a ticket via this link:https://support.wpthemego.com and give us all info about your site (cpanel, ssh, account admin). Our developer will check and help you there..

Thanks!

Pls check support already create ticket, thanks

Hello,

We are checking and will reply soon.

Thanks!

Hello,

Thank you so much for contacting us.

Please go to this link to extend support to get help from us: https://wpthemego.com/item/extended-support/

Thanks!

Hello,

Thank you so much for contacting us.

For any technical issues, please submit a ticket via this link: https://support.wpthemego.com and give us all info about your site (cpanel, ssh, account admin). Our developer will check and help you there.

Thanks!

Hello,

Thank you so much for contacting us.

We updated version 7.0.0. Please download the latest version to use.

Thanks!

Hello,

Thank you so much for contacting us.

Please go to this link to extend support: https://wpthemego.com/item/extended-support/

Then please submit a ticket via this link: https://support.wpthemego.com/ and give us all info about your site (cpanel, ssh, fpt…). We will check and help you resolve.

Thanks!

Hello,

Thank you so much for contacting us.

Please open intro demo https://demo.wpthemego.com/themes/sw_emarket/intro/ and scroll down https://prnt.sc/pJcw464gDxoA click “view demo” to use multi vendor marketplace. Also, you can create an account to use on frontend.

Please let us know if you have any questions.

Thanks!

Hello,

For any technical issues, please submit ticket via this link: https://support.wpthemego.com/ . Our developer will help you there.

Please note that our team will respond within 24 hours excepting for weekend. To save time, don’t forget to give us purchase code and full of website information to check your issues faster.

Thank you!

Hello,

Thank you so much for contacting us.

All payment configurations will be done by the admin. And vendors are not received directly from the buyer. There will be terms of payment and agreement between the two parties when you become a vendor.

Please let us know if you have any questions.

Thanks!

Hello,

Thank you so much for contacting us. We are not sure about this. You can install on our theme. If there are any errors related to our theme, we will support to check and fix it for you.

Please let us know if you have any questions.

Thanks!

Hello,

Thank you so much for contacting us.

We checked and our team replied your ticket. Please check and follow…

Thanks!

Hello,

Thank you so much for contacting us.

But I don’t understand what you’re saying, please explain better. Or if you need support please submit a ticket via this link :https://support.wpthemego.com/ Our team will check and help you there.

Thanks!

Hello,

Thank you for being interested in our theme.

About multivendor function, this is plugin from 3rd party. It is not available on our theme. However, we can make sure that our theme is completely competible with multivendor module we have mentioned in description. You can refer how to integrate plugin on our theme via our video guide: https://www.youtube.com/playlist?list=PLPjA3McuJhOFKEE3baF4TLkabsMkqVipR .

Or you can make customwork request via this mail: mailto:contact@ytcvn.com for more detailed request.

Thank you!

Hello,

At the moment, we dont have any plan for that.

Thank you!

Thanks for the answer. I think coding wise this is not difficult and would make your theme better. Thanks anway

You’re welcome!

I have entered the themeforest purchase code xxx-xxx-xxxx-xxx but your ticket Order ID need an Numeric format

Hello,

Purchase code is important to verify your purchase. Dont public it ! I have answered in another comment.

Thanh you!

oh thank you

Hello,

For any technical issues, please submit ticket via this link: https://support.wpthemego.com/ . Our developer will help you there.

Please note that our team will respond within 24 hours excepting for weekend. To save time, don’t forget to give us purchase code and full of website information to check your issues faster.

Thank you!

Hello,

Have you submitted the ticket? If yes, our team is sure to support you there with any problem. Please follow your ticket!

Thank you!

I dont want to use this theme, now my menu pages are not coming.

Please cancel this subscription and give refund.

I can’t waste my time anymore.

Thanks,

Hello,

This may be from you dont know how to use the theme. Everyone can use it normally. So we cannot accept your request. You should go on your support right first.

Thank you!