653 comments found.
I cant figure out how to import that landing page in the Movedo Demos WP tools
Hi there,
This is not a standalone demo; it is a page of the main demo. Please locate it in the pages selector of the main demo and use the Import on Demand to import it.
If you need any further assistance, please use our Support desk.
Best Regards.
Hi, how can I remove the scroll effect on the website? I mean, I would like the navigation to be “normal”, but now if you scroll it makes an effect as if it went down very fast and I can’t find the option to disable it. Thanks.
Hi there – thanks for using Movedo.
I’m not sure I understand your question. However, all available options for website scroll are in Theme Options > Miscellaneous.
Best Regards.
Hi, is there any reason why the Bottom Arrow on mobile is disabled?
Hi there – thanks for reaching out.
I’m not entirely sure why our designers made that decision, but if you reach out to our agents at https://greatives.ticksy.com/ , they can assist you.
Best Regards.
Great theme. Unfortunately, it started to show it’s age.
1. Full screen video from youtube is not supported on iOS after requesting desktop version
2. Vertical video has several issues if self-hosted. It’s impossible to center-align on portfolio pages without overrides and has grey bars left-right on the video-popup.
3. Background youtube video works on desktop version, but is not playing on mobile (unless you request a desktop version of the site from your mobile browser).
4. Support package costs almost as much as buying it new, though the couple of times I used their support, they were phenomenal.
Overall great, but needs a proper update to come into 2023.
Hi there, just wondered if there were any plans to integrate this theme with Elementor instead of WP Bakery?
Thanks
Hi there – thanks for reaching out.
We regret to inform you that we currently do not have any plans to offer support for Elementor in Movedo.
Best Regards.
Why when i updated from version 2.4.3 to 3.5.7 cant see the product options on the bottom of each product, simply dissapears. I updated all the plugins to an woocommerce, when i back to old version it shows normally. Thanks in advance for your supprt.
Hi dj_tuestp – thanks for using Movedo.
Kindly review if you have updated the necessary plugins, such as Movedo Extension and WPBakery, disable any third-party plugins, and clear your cache.
If you still encounter difficulties, please don’t hesitate to contact our agents: https://greatives.ticksy.com/. They are always ready to provide you with the necessary assistance.
Best Regards.
Where can I get the latest WP bakery plugin? thanks
Hi there,
If you update the theme you will get the latest WP Bakery plugin – https://greatives.eu/themes/updates/movedo/
We would greatly appreciate it if you use our Support System for any support you need instead of the public comments, as we provide support only there. We’d be glad to help you.
Best Regards.
There is a PHP Error which is filling up our log files every couple weeks. Can you help?
Hi DigitalStarMKTG,
Please double-check that you are full-updated and disable any 3rd party plugin you may use. If you still have issues, please use our Support System. Unfortunately, I cannot confirm any issue at our end, but we’ll be happy to help if we have more details and it is a theme-related issue.
Best Regards.
Any update coming? Woo Templates are out of date 
Hi there – Happy new year 
It seems that you are outdated https://greatives.eu/themes/updates/movedo/
Best Regards.
I noticed that when I select the ‘Link Mode’ option of ‘Hidden,’ it only works for the main menu on desktop. When main menu also doubles as the responsive menu, the “hidden” menu items are displayed when they should not.
Is it possible to to fix this in a future update?
As it is now, this feature to hide menu items is not as useful as it seems.
Hi there – thanks for reaching out.
I am afraid there is nothing to be changed here as if we enable the Hidden option in the responsive menu, users will have issues with the slide responsive menu type. Besides that, users can create a separate responsive menu with the structure they prefer.
Happy new year!
Happy New Year, and thanks for the quick response.
If the Hidden menu option only works for desktop, then what purpose does it actually serve? It would be easier to just remove the menu item from the menu entirely, rather than build another separate responsive menu and maintain two menus.
I guess I am not understanding how a hidden menu item would cause issues with the responsive menu.
You’re welcome!
That’s correct; the hidden menu option is designed only for the desktop menu and mainly for the columns of the mega menu. The slide and toggle responsive menus require the parent menu item to be visible to work as they should.
I don’t know your needs, but as I wrote before, you can achieve any structure since you can have a separate responsive menu.
Best Regards.
php 8 is not working with the theme, impossible to update anyting (plugins or wp). Do you have an issu ?
Thanks
Hi there,
Movedo supports PHP 8+ so there is something that you are missing here. Please double check that you are full updated – https://greatives.eu/themes/updates/movedo/
Best Regards.
Hi there,
Any recommendation for a plugin to add membership to your theme? and be able to provide and manage member registration, login and user profiles that would be fully compatible with your theme ?
Regards,
Hi there – thanks for reaching out.
Unfortunately, we have no recommendations for this. As we always mention, our theme is coded with WordPress standards in mind, so you should have no issues using professional plugins.
Best Regards.
Once again, the theme is not compatible with The Events Calendar. All pages titles now say “Events for November 2022” when the calendar plugin is active. Also WP Bakery no longer works if active when adding events. It will only allow Gutenberg. Any plans for an update?
Hi there,
We have already updated the theme, and it is fully compatible with Events Calendar 6+ – https://greatives.eu/themes/updates/movedo/
The WPBakery page builder also seems to work as it should. So, can you please double-check that you are fully updated? If you still have issues, our agents will be happy to help you.
Best Regards.
I’m fully updated. Please see https://mosaicdetroit.org/about-mosaic-youth-theatre/who-we-are/
Hi again!
This is not what we have in our installations. Events Calendar 6.0 is a major release; they changed many things, and we also made the required changes from our side. Please check that you have run the migration process https://theeventscalendar.com/knowledgebase/k/migrating/ without any of the errors they mention there.
Best Regards.
Just a quick note: I have already forwarded this to our developers to check everything. Thank you!
Best Regards
Hi again!
Can you please use this Contact Form to reach out to our team and make some tests?
Best Regards.
Hello, I would like to import the following demo https://greatives.eu/themes/movedo/homepage-freelancer/ but it’s not in the list with the available demos.
Hello groundbranding – thanks for using Movedo.
This is not a standalone demo but one of the pages of the main demo. You can locate it in the pages selector of the main demo and import it via the Import on Demand.
We would greatly appreciate it if you use our Support System for any support you need instead of the public comments, as we provide support only there. We’d be glad to help you.
Best regards.
thank you very much. it works
You are welcome!
Hello team!
Is there a way to auto-trigger opening a sliding area (https://docs.greatives.eu/tutorials/sliding-area-feature-in-movedo) based on time? For example, in 5 secs after opening any site page (or just homepage)
Similar to what marketing popup plugins offer (so we ll not have to use such a plugin)
Maybe, a simple javascript could do the trick, can u advice plz?
Thanks!
Hello Tasos – I hope you are all well.
I am afraid it is not so simple to provide a snippet here. If this is crucial for your website and you want to avoid the 3rd party plugins, you should contact our developers.
BTW, we provide such a feature in our last theme – Impeka. Please find more details in this article.
Best Regards.
Hello, we have Wordpress 5.4 with Movedo in PHP 7.4. We need change to PHP 8.1. What are the correct steps to update wordpress and theme?
Hi there,
If you install the latest theme – https://greatives.eu/themes/updates/movedo/ – you will have no issues to upgrade your server configuration.
Best Regards.
Yes but i think we need too update wordpress to recent version because 5.4 isn´t compatible with 8.1. Must we update wordpress and then movedo? And can we update template without lose content pages ad configuration? Thx
Hi again!
I thought you asked about the theme. Yes, in general, you should always stay updated. So, you must update the theme first, then the WP and in the end, your hosting environment.
We would greatly appreciate it if you use our Support System for any support you need instead of the public comments, as we provide support only there. We’d be glad to help you.
Best Regards.
Was going to purchase another license but the current version is no longer compatible with The Events Calendar v 6.0. Please reply when your theme is updated to work correctly.
Hi iamcoxnow – thanks for reaching out.
We’re aware of this, which is why we have not noted yet that Movedo is compatible with the major Events calendar release. I am optimistic that there will be an update by the end of this week. Thanks for your feedback.
Best Regards.
Hi. How to get rid of your horrible builder and write my blog post with Gutenberg ?
Hi there!
We would greatly appreciate it if you use our Support System for any support you need instead of the public comments, as we provide support only there. Our agents will be glad to help you.
Best regards.
Ok so no solution except run away from Movedo Theme ?
Hello, recently I have seen a notice in my Wordpress regarding the use of Google Fonts for the Data Protection Regulations in Europe (GDPR). It is a warning about posible fines if Google Fonts are used without consent. May this be a concern using this theme? Should we do any action?
Hi there – thanks for using Movedo.
What you see has nothing to do with the theme; you can define your preferences – https://docs.greatives.eu/tutorials/gdpr-greatives-wp-themes/ – https://docs.greatives.eu/tutorials/privacy-custom-blocking/ . Also, you can upload and host your Google fonts locally instead of using the Google fonts API – https://docs.greatives.eu/tutorials/add-custom-fonts-via-child-theme-in-movedo/ . So, you have all the tools to build your website as you wish 
If you need anything else, our agents will be happy to help you.
Best Regards.
Thank you very much! I’ll try that. Best regards.
You are most welcome!
Best Regards.
Hi there,
Im having an issue that I hope you’ll be able to help me with…
I would like to have JUST the logo centralised as the nav bar. With no menu items.
But if I don’t have two menu items added then the logo vanishes?
Thanks, Peter
Hello Peter – thanks for reaching out.
Yes, I know what you mean; this is how it works. Maybe there is a workaround via CSS. Can you please contact us or create a new ticket to see how we can help you further?
Best Regards.