8859 comments found.
Hello, On rentals vehicle is it possible to add an extra fee that will be mandatory on checkout ? Like a guarantee or similar. That fee will return to buyer after he will deliver the car. Thanks
Hello,
There is no such kind of fee by default. However, you can try to add the extra payment as a car option
Cheers
That extra payment works on rental demo 2?
The car option can be included in the Rental 2 demo as well. For details >>> https://docs.stylemixthemes.com/motors-theme-documentation/car-rental-layout-features/rental-products
Cheers
Hi! I’ve got a pre sales enquiry regarding your theme, specifically about https://motors.stylemixthemes.com/rent-a-car/
1) What Woocommerce extension do you use for the rental?
2) Are all default plugins that come after installation included in this theme’s price?
3) After I use the rent form, a massive URL is generated which would affect my SEO tremendously. As I have previous experience with this kind of issue, is there a way to optimise it? Do you use wp hooks?
4) Is there a way to see the listing directory with the available cars for renting without selecting the renting details? On your version 2 (auto rental 2) you call it “explore vehicles”
5) Is it compatible with Loco translate?
Thanks. Best!
6) Still on the rental demo, is it possible to freeze clients’ funds after “payment” until they bring the car back so we can inspect it and see if there’s any extra charge?
Hello,
1 We are using our unique pre-packed plugin that comes within the Rental demo import by default. There is no need to install extra plugins, to use Rental features
2. Yes, when you will install the theme and import the demo layout, it will automatically install and activate all the needed plugins according to the installed demo layout
3. The theme is SEO friendly by default. However, suggesting and SEO changes could not be done from our end. Mostly, SEO optimizations you can do with the help of plugins like Yoast SEO
4. There are no Listings in the Rental demos by default. Rental Items are Simple Products of Woocommerce integrated with the Rental platform. You can observe all the Rental items from the Reservation page
5. Yes, for changing and translating static strings you can use the Loco translate plugin. The theme is ready for translations by default
6. Unfortunately, there is no such kind of option by default
Cheers
Hi! In this demo: https://motors.stylemixthemes.com/classified-three/
I see the option “Advanced Search” in the searcher. I don’t see how to configure it in the documentation. Is the “Advanced Search” option available in all demos?
Other question about searcher is: can I filter in the searcher by “features” of the cars? I see in all examples of searcher that you only cand add the listing as a filter but in single car page includes also “features” I would like to know if I can use it in the search filters.
Hello,
This element comes only with the Classified Three demo layout, as each demo layouts are unique and comes with its unique elements. The searching module fields can be configured with the help of the Listing categories by default, for extra details, please check the following >>> https://docs.stylemixthemes.com/motors-theme-documentation/content/inventory-listing-categories
All the best!
HI dear
Please, When i checked my files by login via ftp , then i check the folder plugins, i can’t find the plugin with name: stm-post-type
why?
From where can i install it?
Hello,
The Stm Post type is the theme’s default pre-packed plugin, this plugin comes within the demo import stage by default. When you will install and import the demo layout, all the pre-packed plugins will be installed automatically. In addition, you can install/activate/update all the theme pre-packed plugins under the WordPress dashboard > appearance > install plugins section
Cheers
Thanks a lot.
Hi sir, Please, When i paid a money to buy your theme that means, your theme must working without any issue. Your theme, that i liked and the design and the functions that your theme have, are very good and beautiful. But the issue, at i can’t add cars to my car listing, and that mean, at your theme is not make the job as a car dealer. How many days must i waiting so your suport team can fix the core issue of your theme? I need a deadline so if your support team can’t fix this issue, so i need my my money back. I have this issue now one weeks, Thanks for your understanding.
Hello,
Thank you for the clarification, we do appreciate your kind diligence! However, we should notify you, that this kind of very strange issue comes only on your site, as we have checked our customer’s live websites as well as we have checked our own testing environment. Please, try to test the theme for testing purposes on your own localhost in a completely fresh WordPress environment without any extra third-party plugins and with proper server limits for the theme
Cheers
Thanks for your answer, Please dear, you have the login inf. for thw website and ftp access, you can remove and re-activate which plugin do you want, I need my site will working with your theme and plugins that used. Please, You can also re-install the new swedish wordpress if you want. I already before three days ago i removed the wp and the database and i added a new wp and database, and after that i installed your theme again, but i got the same issue. SO you can now, remove and re-activate any plugin. I need my site working please. When can do make that please? I need a deadline, please. Thanks
check here when i published a new car today, : https://prnt.sc/O9DNz2bjVJUj
Hello dear,
Our support managers already working on your tickets, please wait and reply directly to your tickets. We recommend you share all the details in your ticket directly, as the tickets section is private support. Gently note, that the comments section is here for pre-sale questions. Thank you for your understanding!
All the best
Thanks
Hello I am checking Classified Listing Four. In live demo for example https://motors.stylemixthemes.com/classified-four/listings/mazda-cx-30/ if i do clic into the main photo, how can I activate slide into differents photos for the same car?, thanks
Hello,
Sorry about that, could you please kindly re-clarify the question once again in a bit more detail? In order to be of better help, thank you in advance!
Cheers
Hello Support. Wpbakery version 6.9.0 is not working any more on my site. I have update it several time to version 6.10. asking for activation. my pages is not working proper. how can it be resolved it.
Hello,
Plugins like WP Bakery page builder are not free in general. We have bought those paid plugins from our end and included them into our theme packages as external plugins and they are active from the theme side, so you can use those plugins without any restriction. All the updates we will include with the theme regular updates. So, the update of the plugins you will be able to get as soon as there will be the theme update
Cheers
Hi again, Please, check the ticket nummer : #Z40226. I found the issue but i don’t know how can i fix it. Please!!! I need help.
Hello,
Sorry for the delay, we have a long requests queue at the moment. The ticket will be checked as soon as possible according to the ticket ID queue. Thank you for your patience
Cheers
Thanks for your answer, Please dear, you have the login inf. for thw website and ftp access, you can remove and re-activate which plugin do you want, I need my site will working with your theme and plugins that used. Please, You can also re-install the new swedish wordpress if you want. I already before three days ago i removed the wp and the database and i added a new wp and database, and after that i installed your theme again, but i got the same issue. SO you can now, remove and re-activate any plugin. I need my site working please. When can do make that please? I need a deadline, please. Thanks
Hello, I’m finally getting to master this template which is very nice and quite easy. I have one questions regarding the listings, in my home page I would like to show for example only the SUV’s and in Elementor I can only sort by *listings and that is the only option I have. Am I my missing something in order to make what category I would like in the home page or if I would like to show precise cars in the homepage? Thank you for your help, Laurent
Hello,
As different demo layouts include various elements and settings, I need to ask you what demo layout you use. In order to be of better help. Thank you in advance!
Cheers
Hello, Thanks for your reply and the theme is Car Dealership Two
Thank you for the clarification, we do appreciate it. Unfortunately, there is no ready element that will display only the needed listings at the moment for Dealers Two with the Elementor. We recommend you write this kind of suggestion in our features request section of the Motors theme -> https://stylemixthemes.cnflx.io/boards/motors-car-dealer-rental-classifieds. We will include additional features/options according to the popularity of the requests from our dear customers
Cheers
Hello, support renewed but not yet active. Please help me with this.Thanks
Hello,
Try to Logout from the support site and log in with the help of the Login with Envato button, so the account will be synchronized with your Envato account
Cheers
The theme is very nice and the have many good functions. I need only please, help to solve my issue when i add a new car then my site is broken and i don’t understand why. And when i installed a new plugin that make a duplicate, then when i duplicate any car and make the changes then i don’t have a problem. I need help to fix this issue. Please
Hi again, please, now also when i duplicate the car, my site is broken again. I need to understand what must i do? Can do fix the issue and the bug with your theme or not? iF YOU CAN NOT DO THAT SO PLEASE TELL ME THAT?
I can’t add a new car. Please help!!!
Hello,
We have replied in your previous comment as well, please kindly check it. We should notify you, that this kind of very strange issue comes only on your site, as we have checked our customer’s live websites as well as we have checked our own testing environment. Please, try to test the theme for testing purposes on your own localhost in a completely fresh WordPress environment without any extra third-party plugins and with proper server limits for the theme
Cheers
Thanks for your answer, Please dear, you have the login inf. for thw website and ftp access, you can remove and re-activate which plugin do you want, I need my site will working with your theme and plugins that used. Please, You can also re-install the new swedish wordpress if you want. I already before three days ago i removed the wp and the database and i added a new wp and database, and after that i installed your theme again, but i got the same issue. SO you can now, remove and re-activate any plugin. I need my site working please. When can do make that please? I need a deadline, please. Thanks
Hi I added today a new car, and i got the same issue my site not wokring and it is broken.
please, the issue that broken myhome page and the search page when i added a new car today..
if i will delete the new car then the site will working again. I need help to fix this issue. Please, Can do ask the support to fix this issue?
Thanks
Hello,
Thank you for the clarification, we do appreciate your kind diligence! However, we should notify you, that this kind of very strange issue comes only on your site, as we have checked our customer’s live websites as well as we have checked our own testing environment. Please, try to test the theme for a testing purposes on your own localhost in a completely fresh WordPress environment without any extra third-party plugins and with proper server limits for the theme
Cheers
Thanks for your answer, Please dear, you have the login inf. for thw website and ftp access, you can remove and re-activate which plugin do you want, I need my site will working with your theme and plugins that used. Please, You can also re-install the new swedish wordpress if you want. I already before three days ago i removed the wp and the database and i added a new wp and database, and after that i installed your theme again, but i got the same issue. SO you can now, remove and re-activate any plugin. I need my site working please. When can do make that please? I need a deadline, please. Thanks
We have already replied to your comments
Cheers
I’ve purchased this Theme. I’m trying to create a support ticket and every time I do the website is telling me my purchase code has already been used – preventing me from creating a support ticket.
I updated the theme to the latest version and now, the dashboard won’t load (website is up, I can log out and access the login page), it times out. How can I get previous versions of the theme to upload via FTP?
Thanks.
Hello,
Try to Logout from the support site and log in with the help of the Login with Envato button, so the account will be synchronized with your Envato account
These steps should help to rectify the issues.
No access to the WordPress Dashboard after WordPress update?
Login to your ThemeForest profile and download the latest version of the Motors Theme. The following steps outlined in this manual show you how to do that – https://docs.stylemixthemes.com/motors-theme-documentation/general/included-files#how-to-download-motors-theme
Unzip the motors.zip archive you downloaded from ThemeForest.
Connect to your WordPress site via FTP/Cpanel and navigate to the following directory: ”.../wp-content/themes/”.
Now that you have unzipped the motors folder in Step 2 and found the themes directory in Step 3, upload the motors folder into the themes directory. (You need to accept the replacement).
Then navigate to the following directory: ”.../wp-content/plugins/” and remove the folders called ‘stm-post-type’ and ‘stm-motors-extends’.
Connect to your WordPress dashboard and navigate to Appearance > Install Plugins.
Select the STM Post Type and STM Motors Extends plugins and click Install via Bulk Actions.
Get Fatal Error after the STM Post Type update to v4.5.6?
Login to your ThemeForest profile and download the Motors package (All files & documentation).
Unzip the motors package and navigate to the Bundled Plugins folder.
In the Bundled Plugins folder, find the STM Motors Extends plugin zip archive.
Unzipping the plugin zip archive.
Connect to your WordPress site via FTP/Cpanel and navigate to the following directory: ”.../wp-content/plugins/”.
Find the stm-motors-extends folder and remove it. Upload the unzipped stm-motors-extends folder in Step 2 to the ”.../wp-content/plugins/” directory.
Please let us know if the instructions above don’t solve your problem. Our support team will be happy to help you further.
Cheers
Hello Support,
Fixed after 2 hours of sleuthing and using your reply!
The culprit came down to the required ‘stm-motors-extends’ plugin that was outdated, it was on v1.8.9. The template was updated to 5.3.6, but that plugin needed to be updated as well to v1.9.0, but it couldn’t because the template update prevented the dashboard loading to update that very plugin.
A circle of madness. ~:|
After creating a staging site, I had to use FTP to disable each plugin to identify the culprit.
Thanks for taking the time to detail the steps. Next time that there is a theme update, what do you suggest to prevent this happening again?
Hello,
You are welcome and thank you to you too!
This case was due to the WordPress platform update, our developers will take care of such kind of unexpected restrictions for future updates, and we hope that won’t be repeated again for the next updates
All the best!
When i on the car page ,
Please, how can i change the currency postion from left to right.
insteasd at kr400 , will be: 400kr
in the FINANCING CALCULATOR section?
Hello,
Could you please kindly send a direct URL link for that page? on your site? In order to be of better help, thank you in advance!
Cheers
Please dear, check the following ticket: #Z40135. I created the ticket Dec 08 – 14:30
I’ve purchased this Theme twice. I’m trying to create a support ticket and every time I do the website is telling me my purchase code has already been used – preventing me from creating a support ticket. How can we resolve this? I tried updating the Theme and none of the core or required plugins will update. Website is down and no longer working and no way to create a ticket. help
Hello,
Try to Logout from the support site and log in with the help of the Login with Envato button, so the account will be synchronized with your Envato account
These steps should help to rectify the issues.
No access to the WordPress Dashboard after WordPress update?
Login to your ThemeForest profile and download the latest version of the Motors Theme. The following steps outlined in this manual show you how to do that – https://docs.stylemixthemes.com/motors-theme-documentation/general/included-files#how-to-download-motors-theme
Unzip the motors.zip archive you downloaded from ThemeForest.
Connect to your WordPress site via FTP/Cpanel and navigate to the following directory: ”.../wp-content/themes/”.
Now that you have unzipped the motors folder in Step 2 and found the themes directory in Step 3, upload the motors folder into the themes directory. (You need to accept the replacement).
Then navigate to the following directory: ”.../wp-content/plugins/” and remove the folders called ‘stm-post-type’ and ‘stm-motors-extends’.
Connect to your WordPress dashboard and navigate to Appearance > Install Plugins.
Select the STM Post Type and STM Motors Extends plugins and click Install via Bulk Actions.
Get Fatal Error after the STM Post Type update to v4.5.6?
Login to your ThemeForest profile and download the Motors package (All files & documentation).
Unzip the motors package and navigate to the Bundled Plugins folder.
In the Bundled Plugins folder, find the STM Motors Extends plugin zip archive.
Unzipping the plugin zip archive.
Connect to your WordPress site via FTP/Cpanel and navigate to the following directory: ”.../wp-content/plugins/”.
Find the stm-motors-extends folder and remove it. Upload the unzipped stm-motors-extends folder in Step 2 to the ”.../wp-content/plugins/” directory.
Please let us know if the instructions above don’t solve your problem. Our support team will be happy to help you further.
Cheers
Hello, we are reviewing your templates for a country project. What are the differences between the normal license and the extended one? Thank you
Hello,
The normal license is for one live website, you can activate it for one site only, while the extended license can be used on multiple sites. For more details, you can get from here >>> https://help.market.envato.com/hc/en-us
Cheers
Hi dear. I got now the third times that my site is broken and don’t working and is crasched. I created a ticket with name: Big a problem the third times Please, check and read to understand what is the issue. I installed a new wp and a theme and everything was fine. but after i added a new car then my site is broken. the car page and the home page are broken. Please, what is the wrong?
Hi dear, I found the issue.
please, the issue that broken that home page and the search page is happened when i added the new car Toyota C-HR Hybrid (I sent the link to the support).
if i will delete this car Toyota C-HR Hybrid then the site will working again. I need help to fix this issue. If i will delete or unplublish the car Toyota C-HR Hybrid then I can add another car without any problem, so i need to understand what is the problem with the car Toyota C-HR Hybrid that i created. And please, i need your help from the support to answer my tickets, please.
Thanks
Hello dear,
Thank you for your comments,
Please kindly wait and our support managers will check the case on your site. We are sorry for the delay in response, we will do our best in order to decrease the reply time as soon as possible. As a suggestion, I can recommend you remove the listing that brings unexpected issues on the site and re-create it once again from a scratch
All the best!
Thanks, I made the listing car that brings unexpected issue in the progress and i made the status unpublish. But then How can i add a new cars without any issue. There is an issue/bug that your support need to fix with the theme and the plugins. why can i sometimes Publish and add a new car and why i can’t do that in many times? I need really solutions to fix this issue. Please!!!
Please, dear, you can remove any list and remove or de-activate any plugin. I need my site will working correctly and also i need to add a cars without any issue. Thanks
Hi ! I’m actually using rental theme, how can i use the revolution slider that is used in the dealer theme on the home page ? Thanks
Hello,
All the demo layout uses their own Slider Revolution demo templates by default. If you want, you can try to install the theme and import the Dealer demo layout on your localhost, and get its Slider template by importing and exporting it to the Rental site
Cheers
does this can add auto all the fields with just vin ?
Hello,
The theme includes listings import and import make models feature by default. For more info >>> https://docs.stylemixthemes.com/motors-theme-documentation/customization/import-makes-and-models
Cheers
Hi guys, i’ve purchased additional support but made a mistake doing this on a old account with a previous bought theme. Can you please help me change this?
Hello,
Unfortunately, we are not able to change it from our side. We recommend you contact the ThemeForest support team – https://help.market.envato.com/hc/en-us
Cheers
