535 comments found.
hey bro – presale question: the subpages are in Elementor and they aren’t restricted to content right? I’d need to have it full width and copy speaker/schedule contents etc. thanks
Hi,
Thank you very much for searching out us and interest to our theme. Yes, You can customize your pages with Elementor as you want and can use sepaker/ schedule widgets on that pages. There have also option for full width template for pages.
Regards
the pink line on the bottom of the menu
Hi,
We have replied to your ticket. Please check and let us know if you have any other issues.
Regards
Hi guys
Please,
The sponsors page, how can I remove this hover/greyscale effect on each sponsors logo.
https://prnt.sc/ng-KctaSKnAAI only want the logos to appear in color. no hover effect
Thank You.
Hi Bluespectra,
Thank you very much for your queries. Please see the screenshot: https://prnt.sc/Cob6BZgyEFyf. The hover effect should be like the screenshot. Why it shows the overlay we need to check the issue from your site. Please open a support ticket here: https://themewinter.ticksy.com/submit/ with temporary admin login details.
Then our support team will check the issues.
Regards
Ticket #3242604 Opened. Thanks
Hi,
Our support team already replied to your ticket. Please check.
Regards
Why theme not work? Pls help
Can you please open a support ticket here : https://themewinter.ticksy.com/
Regards.
Hello Team,
This is a good theme that I’ve used on my client site. But I’ve some questions about the theme. In the event category If there is a child category, then we can show the URL structure like https://abc.com/etn_category/education-training/xyz/ rather than the https://abc.com/etn_category/xyz/.
How can we change the URL structure? Currently, we have only shown the child category.
Please help us ASAP.
Thanks
Hi NautilusMarketingLTD
Please open a support ticket on our support channel https://themewinter.ticksy.com/ Our dedicated support members will assists you ASAP. Hope you understand.
Regards
Is it possible to show the registration information (eg name, any extra attendee fields) in the cart items so tickets can be identified?
Hi,
Sorry, there is no option to add the registration information on the cart items, If you want, you have to customize the code at your own risk.
Regards
Yes I can code it myself, I thought it would be a useful feature to include. Is that information included in the email confirmation to the buyers?
Hi,
When the purchaser pursches an event then he/she will get an email with ticket detials. The event and attendee registration process handle by the Eventin plugin. So you can check more details about registration process from the documentation: https://support.themewinter.com/docs/plugins/plugin-docs/event/event-attendee/.
Regards
opened up a ticket 22 hours ago please help! #3222996
I found it nevermind please delete this
Hi,
Thank you very much for letting us your issues is solved. We have also replied to you in support ticket. For further assistance, please use our support desk.
Thank you very much for being with us.
Regards
Hello, I have some pre-sales questions. I’m building a website for a client that wants something simple – to show events around based on Portuguese districts. My questions:
1) Are the events ordered by event date by default? Many themes organize the events based on that of creation and we don’t want that
2) Is it possible to add a small paragraph, maybe a photo and a button to a specific category page where it shows the events of the category? Maybe at the top
3) Is it possible to take out all the payment part of the theme? Can I do it simply with CSS or do we have some options in the backoffice? Our events should be something simples – description, location, time of event and some photos. Nothing more.
Thanks
Hi,
1) The exhibz theme uses the Eventin plugin to manage events. You have a choice in the Eventin settings for sorting events. Screenshot: https://prnt.sc/Yz2j1fsUdGGE. Also, you can display the event using Elementor widgets and shortcodes. There you can also get an option for ordering events. Screenshot: https://prnt.sc/SnSqMw8m8rCC.
2) Currently, there is no option. You need to customize it on your own.
3) Yes, you can only show the events on your site. If you don’t want to sell your event, you can skip the payment process.
Regards
Manu thanks for the reply 
Hi, when will be update works with Wordpress 6.1, currently generates some errors.
Hi pawelszymkow
Our theme is also compatible with the latest WordPress 6.1. Please open a support ticket on our support forum. Here: https://themewinter.ticksy.com/ Please tell us details that what type of issue you face on your site. Our dedicated support members will assist you.
Regards
I created ticket, I’m waiting for your response.
Hello, I purchased the above theme in order to install in on our site, which has a lot of information – pages, photos, publications called “Team” etc. After the demo installation all existing content disappeared. I restored in from tools/backup and then the demo content disappeared. I need to have both: my old content + your demo pages in order to combine your design with my content. How to do this? Now the hosting provider is restoring the whole site from yesterday’s backup, so I will start Exhibz installation and required plugins again from scratch.
Hi Samuila,
As you have existing content, you need to install the XML file for demo content. The XML file is provided with the ThemeForest bundles. Extract the file and install the XML file that you want to import.
If you face any issues please open a support ticket here: https://themewinter.ticksy.com/ with temporary admin login details.
Regards
Hi, Quick Presale questions. Is it possible to have the tickets on your theme converted to woocommerce products. The goals is to sell tickets with different pricing based on the user role (registered earlier). Is this possible? Does this theme support woocommerce in general ? Do you support multiple attendees per event with custom field for these attendees? Any attendees based registration / management system for the events?
Hi, Thank you very much for searching for us.
1) “Different pricing based on the user role” this feature is not available right now. But we have an option for ticket variation with different prices. Please check the documentation: https://support.themewinter.com/docs/plugins/plugin-docs/general-settings-eventin/create-event-tickets-free-paid/#4-toc-title.
2) The event is a custom post type. It will not convert to woocommerce products. But, you can use the WooCommerce payment method for selling the ticket.
3) Yes, our theme is compatible with WooCommerce.
4) Yes, we have a feature for multiple attendees with attendee registration custom fields. We have provided the Eventin free version, but this feature is pro and you have to purchase the Eventin pro plugin for this feature. Documentation: https://support.themewinter.com/docs/plugins/plugin-docs/event/event-attendee/#1-toc-title.
5) Yes, please check the documentation for the attendee registration form: https://support.themewinter.com/docs/plugins/plugin-docs/general-settings-eventin/create-event-tickets-free-paid/.
Regards
Hello i just upload the theme Exhibz but I didn’t pay attention that the it is not compatible with woocomerce ! how can i fix that please
Regards
wordpress 6.1.1 is not suport, i have install on it and the website is crushed.
Let me check please. We will update Exhibz today to fix compatibility with Eventin plugin.
..
my server is azure its not support MyISAM db engine only innodb theme so if i buy you will install theme and demo ?
Sorry we will not provide support for installation. Thanks.
Hi, I have a query. Is it possible to have a list of speakers in alphabetical order?
Hi rebeccagg
Yes it possible. But now this feature is not available on our template. This is customization related query. Now you have to do this by your own. And we count your query as a feature. If future we add this on our template.
For more information please open a support ticket on our support forum. https://themewinter.ticksy.com/Hope you understand.
Regards
Hello! - Does your theme support RTL languages? - If yes, what will be the best plugin to use, Polylang or WPML? - Is Eventin Pro included in this theme? - Is there a mobile app. available to buy integrated with this theme? - Are there any extra charges or subscriptions needed to be able to sell tickets online?
I will appreciate your quick response.
Thank you
Hi,
1) Yes, our theme is supported by the RTL language.
2) WPML plugin should work with our theme. If you face any issues with WPML then let us know. We will check the issues.
3) We provide the Eventin free version. If you want to use Eventin pro, then you have to purchase it separately.
4) No, there has no Event app with the theme.
5) No, you can sell the ticket with the free version. But, if you want to use some premium features for your event, you need to buy the Eventin pro plugin.
Thank you very much for searching for us.
Regards
hello, is there a demo that shows “multiple events”. I would like to create a website where companies can each register their event , would receive a pdf of their registration, and afterwards their event would all been displayed in a calendar page when I validate their registration. Would that be possible with your theme ?
Hi,
Please check our multi-event demo from here: https://demo.themewinter.com/wp/exhibz/multi-event/.
For managing events, we have used the Eventin plugin. Please check the Plugins documentation for more details: https://support.themewinter.com/docs/plugins/plugin-docs/event/eventin-event/.
Regards
Hi, just so you know I tried to update to version 2.5.1 on WordPress 6.1.1 but it made the site crash. apparently a E-parse error Any info on that? Thanks
Hi,
The Exhibz theme is compatible with WP 6.1.1. We need to check the issues from your site. Please open a support ticket here: https://themewinter.ticksy.com/ with temporary admin login details.
Regards
The Exhibz theme does not seem to be mobile responsive. We are having issues on mobile formatting.
Hi Celerityin,
Our theme is fully compatible with mobile devices. If you face any issues, please, open a support ticket here with the site URL and Temporary admin access: https://themewinter.ticksy.com/.
Regards
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