1949 comments found.
Hi, is there a way to change the prices font and size?
Hi,
Yes, you can use custom CSS to change it. You can try this CSS:
// Price on the single product page.
.woocommerce div.product p.price {
font-size: 26px;
font-family: Poppins;
}
// Price on the catalog.
.woocommerce ul.products li.product .price {
font-size: 12px;
font-family: Poppins;
}
Unfortunately, this template file is outdated sober/woocommerce/cart/cart-shipping.php.
My customers can’t order on the site because of this.
What can be done? When will there be a new update?
Thanks for the help.
Best regards, Alvin
Hello,
Thank you for your feedback. We’re updating the theme soon to fix it.
Hi dear Sober, I am going to purchase your product. 1- I want to know how many built in plugins are there? 2- Which of plugins will be updated for future and for which of them should I pay for future? 3- Theme loading speed for mobile and desktop?
Hello,
Thank you for your questions:
1. There is only one built-in plugin for this theme. It contains all theme’s additional features.
Besides this plugin, you will need to install some other plugins to ensure the theme work with full features. You can check this document for more information:
https://docs.uix.store/sober/#/installation/install-plugins2. All of these plugins are bundled in the theme for free. You don’t need to pay any extra fee. They will be updated with the theme on every release.
3. The loading speed of this theme is very good. But you still can optimize it more with a cache plugin and a free CDN like Cloudflare.
Kind regards
Hi, can I change the button colors? From black to pink or another color? Or the dividers? Thanks
Hello,
You may need to use custom CSS to change the style of the theme (including the button’s color).
Hi, I have some issues on Woocommerce Templates Overrides sober/woocommerce/cart/cart-shipping.php version 3.6.0 is out of date. The core version is 7.3.0,
Thanks
Hello,
Thank you for your feedback. We will release a new update soon to fix it.
Hello This is my first time buying a theme, so i have some questions -Having the Elementor Pro is a must to run this theme ? or just having the normal Elementor is enough and will i take all features or there will be some disabled features ? -Price of the theme paid once for lifetime or it is monthly or annually ? -The price of the theme includes 6 months support, can i pay for the support after this 6 months period ?
I need to create a footer contains 3-4 columns, is the footer editable ?
And why the seven versions of product pages are almost the same on mobile, while on desktop they are different, is this a bug will be fixed or you meant the changes to only be on desktop ?!
Hello,
Thank you for your questions.
1. No, you don’t need the Elementor Pro to run this game. The free version is enough. Besides, this theme also provide the extended version of WPBakery Page Builder plugin, so you can use it if you don’t want to use Elementor.
2. The price is for a lifetime update. But for one finished website only. If you want to use the theme on another website, you will need to buy another license.
3. You can extend the support license whenever you want.
4. Yes, you can edit the footer with the widget system of the theme.
5. On mobile, the product layout is pretty similar. It is not a bug. It is the design of this theme.
Thank you
Does this the interface well with the Square payment module?
Hello,
We’re sorry for the late reply. This theme can work with all payment plugins of WooCommerce. If you have any issue with the payment module on your website, you can open a ticket on the support site. Our supporters will help you check it.
Thank you
Hello, I got again this message on the dashboard: Your theme (Sober) contains outdated copies of some WooCommerce template files.
When do you think you will update the theme, and does it affect the overall funcionality of the store?
Please let me know
Hello,
Thank you for your feedback. We will release a new update soon to fix it. This is a message of WooCommerce that recommend to update included template files. It won’t affect to your website, so you don’t need to worry about it.
Thank you
Good Day,
I used this theme to design a site for a client. Everything was working as expected with the variable products on the previous version. When I select the product variables, the price would displays expected. However, since updating to 3.4.5, the products that I’ve already created still work as expected, but when I try to create new products, the variable prices do not display.
As you can see in the screenshots, the product with an image was a product created pre-3.4.5, and the product without an image was created with 3.4.5. The images that display the “Clear” text have had variables selected. The pre-3.4.5 product displays the variable price, whereas the 3.4.5 created product isn’t displaying the price.
Please send help! Thanks!
SCREENSHOTS: https://imgur.com/a/o0tJ2Wj
disregard. solved the problem myself. award winning customer service over here.
Thank you for your feedback. If you need further assistance, please let us know.
Hi, it seem like your theme don’t support Youtube long video?
The url that is not short video is not work on the product at all.
See the screenshot here: https://monosnap.com/file/EWVuqvdF7O8Rh4NcsNpXuXcuukAcqt Here is the backend where I add the URL: https://monosnap.com/file/9HeWw4b2eCb5HSINkQORsa0cb78Shy Example Youtube URL that works on product video. https://youtube.com/shorts/Can you please fix this bug and make it all compatible on both URL please thank you and keep me update.
Hello,
We’ve tested your video on our site and it worked very well. Please check this screenshot:
https://prnt.sc/OZF5Z4h5ScrcAre you using this link?
https://youtu.be/UvG_i508uvUYes, we used this link, as you can see in the screenshot.
https://prnt.sc/-60le4AxpgBl https://prnt.sc/Xy5dqY2dYFdBWill this work with Lumise product customiser? And if it doesnt would I be able to get my money back? – Thanks
Hello,
We haven’t test this theme with that plugin. You can try it on your website. If it doesn’t work together, you can open a refund request to ThemeForest.
Thank you
Why is your DEMO site not working properly? I cannot assess the whole site. I want to purchase.
Hello,
Thank you for your feedback. As we have just tested, the demo site is working well. You can try to access it directly via this link:
https://demo.uix.store/sober/Thank you
I am confused as to why your SHOP page doesn’t show any product images? Only texts?
As we tested, the product images are showing properly on the shop page. This is a screenshot:
https://prnt.sc/Oaym-IC5o3A_Please check it again.
Thank you
my customers cant add products to cart, i just purchased extended support and but when i try to submit a ticket i get this message “Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.” give me an email so i can get some help with this your support site is bs
Hello,
Thank you for your feedback. Please try to update the purchase code on the support site to refresh your account.
You can follow this document to get the new purchase code of your extended support license.
https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-Thank you
the variable product on single product page is “buttons” can they be changed to drop down select options? as I have a lot of variation of each product and buttons will take a lot of space.
Hello,
You can disable the option that auto-convert dropdowns to buttons in Appearance > Customize > WooCommerce > Variation Swatches.
If you need further assistance, please open a ticket on the support site.
https://uix.ticksy.com/Thank you
Hello, im having issues with the FAQ page. When I try to edit the titles “QUESTION” and “ANSWER” in Classic Mode, the changes doesnt apply (alredy flushed cache, etc) and I cannot find these words in the theme´s PO file for translation. https://prnt.sc/axTaMwgaqY_o
Morever, there is some weird IPSUM content that may affect the SEO of the page https://prnt.sc/dJNMFrMqX_Dr
May i know any solution?
Hello,
You can find and translate the titles of FAQ sections in the Sober Addons plugin.
The dummy content is made for demo purpose only. You should use the WPBakery Page Builder to edit shortcodes and edit/remove it.
Please open a ticket on the support site if you need further assistance.
https://uix.ticksy.com/Thank you
Hello, my website is not in English language, where/how can I change the Tabs (Hot Products / New Products / Sale Products)?
Hello,
You can use the Loco Translate plugin to translate the website. Please check this document for more information:
https://docs.uix.store/sober/#/translate/translate-site https://docs.uix.store/sober/#/translate/loco-translateThank you
hello,
where can I change the number of related products from 5 to 4?
and for mobile 2 up e down. thanks
Hello,
The section of related products is generated by WooCommerce plugin. You can follow this tutorial to change the number of products in this section.
https://woocommerce.com/document/change-number-of-related-products-output/Thank you
Hello, the theme > customize field did not have all the customization options. Only the General and Background are visible. What can I do?
Hello,
It seems to be a problem with the recent updates of Kirki Toolkit plugin. You have to scroll down to view other sections. We have reported this issue to the plugin’s developers. Hope them will fix it soon.
Thank you
I was trying to implement the theme for my active website, this will waste me a lot of time. Thank you.
Won’t you help with the solution of this problem? How many weeks will I have to wait for Kirki to send updates the last time they updated 6 months ago. I need to activate my e-commerce site.
The problem was caused by a plugin I was using. I deleted the plugin and my problem was fixed. I can’t delete the comments here, sorry. EVERYTHING IS GREAT!
Thank you for your feedback. It’s great to know the problem was solved.
Hello, great theme. Just one question, is there any way to change the main banner image on the Homepage V8 when the screen size is mobile? Because right now the image im using is not suitable when the screen is mobile. Thank you.
Hello,
The top slider of the Home v8 is a Revolution slider. As we know, this plugin doesn’t support different images based on screen sizes. You can try to create 2 sliders, one for desktop and one for mobile.
Hello,
my client bought this theme and support expired. After few years of use “Product tab” element is totally broken. Ajax is not working correctly for news and sale tab. No errors no nothing.
Do you have any fix for this? The theme updated to the latest version.
https://www.hubris.lt/test/Hello,
It is not an error. It is a behavior of the product tabs element to filter products from the first tab. You can change the tab effect to “Ajax loading” to solve this.
I did it but in a sale tab there is a product without a sale price. No discount.
In this case, you should check your plugins. There is a plugin that modify the default discount rules of WooCommerce and it may be the problem.
I’ll check it. And how does new tab work? On what parameters does it filter the products as new?
The “New” tab loads products that are marked as new. Please check this document for more details:
https://docs.uix.store/sober/#/shop/badges
