501 comments found.
Hi, I imported theme into WordPress but only HomePage1 is showing in Active theme. I want HomePage5. How can I see in WordPress Active theme? Thanks
Hi nadeem848,
To set up the home page 5, you follow the steps below
1) In admin panel, you go to Settings > Reading.
2) You choose the A static page(select below) option.
3) Select a page from dropdown list of the Homepage option.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
if someone registers on my site. where does their registration data get saved ?
Hi nihalmalik,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
Your theme can work with Dokan?
If can, at the product detail page, allow displaying different buttons and URLs (to optimize for Affiliate and Dropshipping)?
Example URLs to:
1. Order (default always available) 2. Buy on Shopee 3. Buy on Lazada 4. Buy on Amazon 5. Zalo Messaging 6. Whatsapp messaging 7. Facebook Messaging
And more buttons and URLs will be added later. Vendor can show or unshow buttons when URL or none URL input
If you can customize, What time your estimating? And How money?
Hi Cuongtranvugroup,
The Drile theme is compatible with the Dokan plugin. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
How to change images on Ts logos slider on HOME 4?
Hi dionisy,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you check it.
Have a nice day!
WPBakery Page Builder UpdateWPBakery Page Builder Pre-Packaged Required 6.9.0Installed version:
6.10.0Minimum required version:
6.10.0Available version:
problem version sorry
Hi spendimi,
To update the WPBakery Page Builder, you need to delete it first. Then, you go to Appearance > Install Plugins and install it again.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
I need to add a thumbnail image in the menu but the image is not displayed. I am placing the photo in the “Set Thumbnail” option ” on the menu.
Hi hyundaicamionesec,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Best regards,
Hi there,
I bought this theme for our shop and when I install the theme it says:
“The Package could not be installed. The theme is missing the style.css stylesheet”.
Its a very urgent for us to install this now. Can you please guide.
Many thanks, Haseeb.
Hi haseeba21,
Because you installed the package which contains documentation, license, ..., not the installable package. You need to extract your package and install the drile.zip package.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi, when option “Show Sale Label As ” is “percentage”, in a product with variations, the percentage of sale displayed in product category is wrong. it must change when click in any variable and show the correct discount. not show de calculate discount betewend max an min price of variables. if i only want discount in one of all variable the percentage show lies to my client the real discount.
Hi Webgoh,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi,
We want to display the shipping information on the product page (Shipping cost and duration). But we couldn’t find an option for this. Also on the checkout page it only shows shipping cost but we also want it to show Duration.
Best Regards.
Hi demetkaraca,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi Skygroup Support,
Its been awesome experience using Drile Theme for the past 5 months. Today I realize maybe after Wordpress update 6.1, the shipping option in the cart and checkout page are gone. Can check where is the issue there?
Hi bizdigitalbiz,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Dear Support, I want to clarify some prepurchase questions: 1. Is it possible to deploy this template on the local computer for devepopment and then on both test and production environment? 2. Can I modify the code, for instance, add a new page or delete some blocks? Thanks for your attention. I’m looking forward to your reply.
Hi maryna_k,
1) You can install and test the Drile theme on the localhost. Then you can use it for the main domain ( or subdomain )
Note: Each license is only used for one website. Please read ThemeForest’s policy https://themeforest.net/licenses/terms/regular.
2) Please open a ticket here https://skygroup.ticksy.com/ and give us more details about what you want. Our support team will help you.
Have a nice day!
Hello, I can’t activate licence key for slider revolution. I was paste purchase Code, but this code is invalid. Please help me.
Hi bojanvasic011,
Please read the document at the link https://skygroup.ticksy.com/article/10856/ so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello, When we use a variable product, how can we change the colour of this element please ? https://ibb.co/rkx3Ntj We do not see these colours in “Colours scheme” of Drile theme. We would like 100% black for this one. Thank you.
Hi creativear,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details about what you want. Our support team will help you.
Have a nice day!
Dear Support, we would like your assistance in order to install the child theme on our website https://papadatos-home.gr and afterwards migrate/transfer all customisations including custom code to the child theme.
Hi DigitalConversionLab,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details about what you want. Our support team will help you.
Have a nice day!
Hi,
We want to change the curreny of the shop to Euros but can’t seem to find the option.
Hi demetkaraca,
You go to WooCommerce > Settings > General and change currency there. For more information, please read WooCommerce documentation https://woocommerce.com/document/configuring-woocommerce-settings/#currency-options
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
When we tried to use Drile Importer we get this error “[WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates “
We tried to import again and got the same errors. And now the dome is somehow installed but everything is in 2’s
Hi demetkaraca,
Don’t worry about this! You can ignore it or manually update the product lookup tables in WooCommerce > Status > Tools.
If you can’t import the demo content, please open a ticket here https://skygroup.ticksy.com/ and give us more details about what you want. Our support team will help you.
Have a nice day!
on the single product page can we have the thumbnail images on the left edge of the screen ?
Hi dotsol,
Thank you for being interested in our theme!
Yes, you can check this demo https://demo.theme-sky.com/drile/shop/ottoman-for-loft-sofa/?options=1
Have a nice day!
Hello, I just installed the sample data and it gave me the following error: [WARNING] Failed to import action-group wc_update_product_lookup_tables [WARNING] Failed to import action-group woocommerce-db-updates
I can’t see anything related to the store!
Hi codebac,
Don’t worry about this! You can ignore it or manually update the product lookup tables in WooCommerce > Status > Tools.
If you can’t import the demo content, please open a ticket here https://skygroup.ticksy.com/ and give us more details about what you want. Our support team will help you.
Have a nice day!
Hello
I would like to know how can I change the content of the footer, im having problems to change the logo, and the information. the only thing I found is a way of choose between the existing footer options.
Hi isaacmavie,
You go to Footer Blocks > select and edit your footer which you using. If the WPBakery Page Builder editor does not show up, you will go to WPBakery Page Builder > Role Manager. You set Post types to Custom and check the ts_footer_block post type below.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
thank you. its working now. and if I want to deactivate footer in a specific page? there’s only option to choose different footers. in a page properties.
Hi isaacmavie,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details about what you want. Our support team will help you check it.
Have a nice day!
Hi I would need your help for this home page : https://www.belle-affiche.com/
I have 2 issues :
- In the “NOUVEAUTÉS” category tab, the “hover image” is displaying beside the main image, instead of during the hover.
- Under the “Toutes les affiches” button, I created two product Category products, but not displaying.
Important fact : that worked well until recently, and it it still working good it the wordpress preview.
Do you have any idea how I could make it work again ?
Hi studio-topo,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details about what you want. Our support team will help you check it.
Have a nice day!
