80 comments found.
Hi, I’m trying to install this theme but facing some technical error. Might be this theme is not supporting other plugins that I have installed. Please check site and help me. Thanks
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Hi there, I want to install this theme on my website, can you please tell is this a user-friendly theme? And how I can add categories to this theme? Check here
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Hello, I would like to know in which file to find the lines to be able changing the social-icons (fa-twitter and so on). I can do it manually, just don’t know where exactly the line is. For some reason I am not able to log in to your support, so I am writing right here. Please contact me via E-Mail otherwise. Thanks.
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Hi i have some problems to install imroz core and another plugin, i can’t open the ticket with your support can u take a mail where i can contact you
Yes, rainbowit10@gmail.com this is our email.
Thank you
Hello! Is it possible to do create an agency website with a blog?
Hi there,
Thank you for contacting us.
Yes, you can create your agency’s website with a blog.
You can see our demo pages.
Thank you
Hey! How can i change the icon and names for social in the code of template? Didn`t find in files yet .. I need a reddit and others.
Hi there,
Please create a support ticket here: https://support.rainbowit.net/support/login
Our support team will contact you soon.
Thank you,
Rainbow-Themes Team
We’re currently experiencing a high volume of enquiries and our response time could be up to 2 days. We apologize for the delay and thank you for your patience.
One of our support team members has already answered your ticket. Please check your ticket.
Thank you
Hello. Why this theme has just 60/100 in google insights page speed?I have tested on your site
Hi there,
Thank you for contacting us.
Please note that this is our demo presentation site, we are working on adding many new demos and new features to this site. So we have not activated any caching plugin here, even demo website has many plugins installed simultaneously to demonstrate all possible features and they will not normally be used in real websites.
also note that when you use a caching plugin, its score will be much higher.
Thank you
Got it. Thanks!
You are welcome 
I’m having a problem importing the demo data, I get this error: An error occurred while fetching file from: https://rainbowit.net/themes/imroz/demo/content.xml! Reason: http_request_failed – cURL error 28: Connection timeout after 10000 ms.
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
I have created a ticket, please try to answer as soon as possible, because this is urgent.
Hi there, We have replied to your ticket. Please check your ticket.
Thank you
What is necessary requirement to install the theme ?
Hi there,
Thank you for contacting us.
Please see the documentation: https://rainbowit.net/docs/imroz-wp/#php-configuration-limits
Thank you
hi… after upload the folder of this theme its showing Stylesheet is missing. And one more thing is it react template ??
Cox its showing to install node.js and npm install.
Hi there,
Thank you for contacting us.
We have seen you have purchased imroz react template. Not this one. You need to purchase the WordPress version from here: https://themeforest.net/item/imroz-creative-agency-portfolio-wordpress-theme/35533530
Thank you
Rainbow-Themes
Ok but you didn’t mention anywhere that it is react theme. Second thing can u adjust this amount in wordpress theme amount, if i will purchase the wordpress theme ?
Hi there, We have mention react template in the main title and description on our react template. See the react template: https://themeforest.net/item/imroz-react-agency-portfolio-template/31405042 We think you missing this title and description in details to see.
By the way don’t worry. you can exchange your react template with WordPress version.
Please follow the steps below to exchange the React template with WordPress theme.
1) Buy WordPress version from this link: https://themeforest.net/item/imroz-creative-agency-portfolio-wordpress-theme/35533530
2) Create a refund request from this link for the React version with WordPress version purchase code: https://themeforest.net/refund_requests/new
Envato will refund the money to your original method of payment in few business days.
Thank you, Nipa.
Refund request was done. Please update me for the same so that i will go for wordpress theme. Thanks
Thank you for purchasing our theme.
We have accepted your request. Please check
Thank you
I’m getting 403 error while customising imroz theme, it says that “Access to this resource on the server is denied!”. I have already created a ticket for this problem.
Hi there, Thank you for contacting us.
We have acknowledged your issue. One of our team members will get to you with the solutions as soon as possible.
Thank you
Rainbow-Themes Support Team
I looks like I can only edit header and footer of this theme if a buy Elementor pro?
Hi there,
Thank you for contacting us.
No, You don’t need to buy Elementor Pro to edit our Header and Footer.
Create a ticket in our support center via this link: https://support.rainbowit.net/support/login
Our support team member will tell you how to customize the header footer.
Or you can follow our online documentation: http://rainbowit.net/docs/imroz-wp/#header_title
Thank you,
Rainbow-Themes Team
Hi, i’m trying to import the demo data but seems your website is offline. Can you please solve it? Thanks a lot. Regards
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Solved! Thanks a lot!
Glad to hear that
You are welcome
Hi there! How could we add TikTok to the Social Networks (any plan of adding it under Imroz Theme Options in future updates?) Thanks!!
Thank you for contacting us.
Yes, We will add the icon in our future update.
Thank you
I have enabled variation products on WooCommerce, but on product page it doesn’t appear the correct information as soon i choose OPTION 2 is there CSS code to be added here?
Please check screenshots to the ticket , I sent and link https://cyberfiling.com/product/demand-letter/
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
i created a friendly ticket#6987 Thanks
Ok, we have acknowledged your issue. One of our team members will get to you with the solutions as soon as possible.
Thank you
Rainbow-Themes Support Team
Is it possible to make categories on portfolio? and how does it look? I am in need of new design. And this is great if only categories on portfolio is possible.
Hi there,
Thank you for contacting us.
Now you can see our portfolio gallery with category filter demo: http://rainbowit.net/themes/imroz/designer-portfolio/
Note: we will add more portfolio demo with category filter in our next update.
Thank you
Thank you! Love it! I will consider it so much right now!
You are welcome
If i want another demo version from the import part – Is that possible? Somehow i get a error when it tries to fetch it from servers.
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
“Our portfolio” On demo page, is it not possible to filter these like in the link you provided. As the gallery portfolio?
This is not possible at this moment. But we plan to add it in our next update.
Okay, when is next update. It is a very requested feature as my page is depending on that part.
We understand that but we cannot tell you the exact release date. as soon as possible we will add it and update our theme.
Thank you for your patience.
Does the WordPress version of this have a “main demo – dark version” like the HTML version?
Hi there,
yes WordPress version have “main demo – dark version” like the HTML version.
Thank You,
The checkbox button under terms and condition is not showing up. The them is breaking up woocommerce check out page please see https://courtorderedtitle.com/checkout/
this is the screebshots http://melodygajescasinillo.com/wp-content/uploads/2022/09/Screenshot-2022-09-22-075938.png
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Hi, I have created friendly ticket #6606
Hi there,
we have acknowledged your issue. One of our team members will get to you with the solutions as soon as possible.
Thank you
Rainbow-Themes Support Team
This theme is completely broken.
Update: fixed the issue. Great support.
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Hello, I just bought your theme, when i install the required plugins I have the following message:
Downloading installation package from http://rainbowit.net/themes/imroz/demo/plugins/imroz-core.zip…
Download failed. cURL error 28: Connection timed out after 10000 milliseconds
Hi there,
Please create support ticket here: https://support.rainbowit.net/support/login
Our support team will contact with you soon.
Thank you,
Rainbow-Themes Team
Hey Great it looks pretty well I want to use this theme for my website. Can this is supportive for third party tool like page builder, Need honest suggestion. visit us to see my website
Hi there,
Thank you for contacting us.
Yes, We have created this theme with the Elementor Page Builder. So you can use the builder easily.
Thank you
