447 comments found.
How do you change this image on home page??
https://drive.google.com/file/d/1_ZqHvSyAvUYb4Oei10-fZ58kc93keFte/view?usp=share_linkHello,
Could you please send a direct URL link? As the image could be a Row background image or an Image from Slider Revolution. You can change the Row background image by editing the home page Row settings, while for Slider Revolution you can change by editing slider templates
Regards
I got error 500 when it made request to admin-ajax.php. Been rolling back elementor to 3.5.6 and no effect on it. Can you resolve what error on this? I have used this theme since 2019-08-25 its all fine till This error started of elementor update currently my theme has totally lost its Appearence at all at the moment
Hello,
With the latest version of the theme there shouldn’t be such kind of issue by default. Please make sure that your server limits are correct and check by deactivating child theme and extra third-party plugins as well. In addition, as for testing purposes we recommend you try to install the theme on your own localhost environment
Regards
I have tried most of what your commending, currently i cannot open a ticket because of the license limit give me a channel where i can share my confidential
There is no need to provide your credentials as this case comes only on your site. Have you checked server error logs and tested by installing on your own local host environment? I checked the theme on my end with the latest version of the theme, and it works without any restrictions. Note that the admin-ajax.php error notification core comes from the WordPress folders in general
Cheers
Hi, Is there a portfolio option with this theme? Thanking you
Hello,
There are no portfolio elements and options by default within the theme default demo imports. Such kind of custom pages can be created manually with extra elements or by using existing elements
Regards
Guys i have created the ticket having overlapping problem in menu with revolutionary slide. Last time you guys took nearly 15-20 days to respond. please help me quickly this time ticket number :#Z45006
Hello,
Thank you for your reminder. I should inform you that, our ticket system works 24/7 and which means that you can create tickets at any time. All the created tickets will be checked and replied to you according to the ticket created special ID queue and assigned individually to our support managers. However, there will be delays as tickets will be in the checking stages on business days. The delay will be different due to the weekends and holidays in general. The maximum delay will vary depending on the factors that we have pointed out. Note that the delay could be variable as we are located in different time zones, so take it into consideration as well. We never had delay of 15-20 days
Cheers
Guys like you said its 2 days is over no single action taken yet.
https://postimg.cc/LgSjMZVF https://postimg.cc/ThbkMVfF please address the issue ASAPGuys why no reply at all StylemixThemes
https://postimg.cc/QBqQmvYxCreated: Feb 28 – 09:39 Updated: Feb 28 – 09:48
after that no reply at all
Toda is Sunday. so no reply from you guys for sure.. 5 days are over. not even single reply from you guys. i have figured out myself.i dont know what can i say
Sorry for the delay in reply, we have a large queue of tickets these days, and as a result, the delay was increased, we are glad that you have already resolved the issue on your own!
Cheers
Sir, this is not a Compliment. this shows your poor support. as per the given terms, you should reply to me “This author’s response time can be up to 2 business days”.correct me if I’m wrong sir
we brought this theme up hoping you guys will help the customer. you are simply me "we are glad that you have already resolved the issue on your own!". do you think this correct way of telling the customer???. do you think I'm eligible for a refund? Please let me know sir. sale is so far $156999. I'm deleting the login that I have given to you.Hello,
The following notification “This author’s response time can be up to 2 business days” is for the comments section by default, gently note that the comments section here is for the theme pre-sale questions. Note that, the comments section is not a place for providing support, as some cases and restrictions need to be checked directly from the wp-admin area.
Cheers
Hello Sir i just want to inform other customers that support is not good enough guys. Please improve that
Thank you for your feedback, we will try to decrease the delay time. Let us know if you will have additional questions according to the theme’s default settings and options, we will be glad to assist as soon as possible
Best regards
Thank you for the details. However, I am not able to check those cases from the comments section. Please submit a ticket on our support site, so our support managers will be able to check with the theme. Please note, if you are using extra third-party plugins, I recommend you re-check by deactivating extra plugins, as sometimes restrictions come due to extra plugins
Cheers
i have installed the theme & plugins, & server Configuration is perfect. after importing the demo data website is showing blank
Hello,
It needs to check in detail, please kindly submit a ticket with your site wp-admin credentials and clarify in the ticket directly. Our managers will be glad to check your site and assist as soon as possible
Cheers
my tickets #Z4376 please reply me ,when i import your demo,I got some error.. can you help me fix it.
content/plugins/elementor/includes/base/controls-stack.php(1109): Elementor\Control in /www/wwwroot/XXX/wp-content/plugins/extended-google-map-for-elementor/widgets/eb-google-map-extended-widget.php on line 480
Hello dear,
Try to deactivate the Elementor google Map plugin and re-check the case by deleting the cache as well. According to the error notifications, the issue doesn’t come from the theme scripts
Cheers
We have purchased this theme and it did not work as expected. After installation of files, the theme is overriding some of php files automatically and website stops working. When we reached the support team with ticket and after 1 week of exchange of messages, they concluded its server problem and not theme issue. But same server worked good for another theme which we got after this issue. We wasted money and time with this theme and support. We would need refund for this.
Hello,
We are sorry for this unexpected issue. Please send a refund request, we are ready to provide the refund for you >>> https://themeforest.net/refund_requests/new
Cheers
Refund requested. Please process it.
Hello. Does this theme have french language?
Hello,
The theme doesn’t include ready translation .po files by default. However, the theme is ready for translation. For example, you can use the Loco Translate plugin, in order to add custom language .po file translations
Cheers
I got error 500 when it made request to admin-ajax.php. Been rolling back elementor to 3.7.2 and no effect on it. Can you resolve what error on this? Just bought this and kinda regret
Hello,
The admin-ajax.php function is the core function of the WordPress platform in general. We recommend you check your WordPress environment, as well as we recommend you check the server limits. The theme will work properly on a clean WordPress environment with the proper server limits as well. As for testing, we can recommend you check the theme by installing it on your own localhost as well
Cheers
Your Google Map plugin messed up everything. 2023/01/16 21:55:05 [error] 24240#24240: *6162 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found in /var/www/public/wp-content/plugins/extended-google-map-for-elementor/widgets/eb-google-map-extended-widget.php:480
Hello dear,
This is not the theme core plugin by default, you can try to deactivate it and re-check by deleting your site and browser caches as well
Cheers
Elementor Stylemix Plugin error kindly help to fix the issue of this plugin
Hello,
Core plugins shouldn’t bring restrictions in general. Try to check by deactivating all of your site’s extra third-party plugins. If the issue will be still there, please send a screenshot and error notification, in order to be of better help
Cheers
Fatal error: Cannot redeclare manufacturer_widgets_init() (previously declared in /home/stanpack/public_html/wp-content/plugins/elementor-sm-widgets-2/elementor-sm-widgets.php:902) in /home/stanpack/public_html/wp-content/themes/manufacturer/inc/functions/setup.php on line 113
Deactivated all third party plugins still showing error
Planning to purchase this theme. Will it work with php 8 ? And what about latest wordpress version? Only supports 6.0?
Hello,
The recommended version for the theme is 7.4 PHP at the moment. The latest update for the theme was two years ago. Unfortunately, at the moment we are not able to provide any details according to the compatibility updates for the newer PHP and WordPress
Cheers
with latest version of wordpress elementor not working… keeps loading. any suggestion
Hello,
We didn’t detect restrictions on our testing environment, the Elementor page builder plugin forks without any restrictions. We recommend you check by deactivating the child theme (if you have) and by deactivating all of your site’s extra third-party plugins
Cheers
Hi, I have purchased this theme back in 2020 and received last update in Aug 2021 for theme version 1.3.5. No updates since then. Even when i download from my themeforest account again i get the same 1.3.5 version. How can i find the latest update? my business website is broken.
Hello,
The latest version of the theme is 1.3.5 > https://docs.stylemixthemes.com/manufacturer-theme-documentation/extra-materials/changelog
Cheers
ok. but for some reason our website using v1.3.5 has suddenly got broken since last 2 weeks. Here it is – https://www.biolineindia.com/ Can you please help resolve the issue?
We didn’t detect restrictions on our testing environment. We can recommend you check by deactivating the child theme (if you have) and by deactivating all of your site’s extra third-party plugins
All the best!
We have purchased a template, but there are no updates in our themeforest account, the latest version is 1.3.5, more than a year old. Where can we find updates?
Hi,
The system display that you didn’t purchase the theme. Please make sure that you have purchased exactly this product on your Envato account. For details, we recommend you contact Envato support > https://help.market.envato.com/hc/en-us
Regards
We have purchased a template, but there are no updates in our themeforest account, the latest version is 1.3.5, more than a year old. Where can we find updates?
Hello,
The system display that you didn’t purchase the theme. Please make sure that you have purchased exactly this product on your Envato account. For details, we recommend you contact Envato support > https://help.market.envato.com/hc/en-us
Cheers
I posted a comment yesterday about your theme not working with PHP 8.0. I see it has been deleted. Can you please sort this out for me. I am asking on behalf of my client that has bought your product. I am trying to sort his website out. I need to know if your theme Factory works with php 8. Because when I change over to php 8 I get a white screen and cannot see the website at all. Layerslider is also giving problems. He is only using your theme and plugins. Please do not delete this message as I need an answer to this question and a work around as the service provider Xneelo is not supporting php 7.4 anymore as of 5 December 2022. He has version 1.6.3 of factory theme. and Layerslider version 6.5.7
Hello,
We didn’t get any comment from your end previously. The PHP compatibility task will take a long time to properly manage and update the core templates of the theme and external plugins that will perfectly work with the PHP 8+ versions. The theme will be updated in the future as soon as possible. However, we are not able to provide when the compatibility updates will be included at the moment.
Cheers
Site corrupts while I deactivate the WooCommerce plugin. I see that you wrote “The WooCommerce plugin is required, so please keep the plugin active on your website” but I don’t understand the reason (I’ve never seen it before on any theme). It consumes memory, it takes up a lot of spaces. It loads may script and css rules, It increases site loading time etc. so why I have to keep this plugin enabled it? Isn’t there any way you to fix this error?
Hello,
The theme pre-packed plugin is Woocommerce, as the main functionality of the theme is eCommerce by default and the Woocommerce is connected with the theme’s main functions. Note that, the site performance and speed depend on several servers’ within the sites’ settings and network connection factors directly by default. We can only recommend you have a look at the attached URL link below and follow recommendations and tips in order to speed up the site loading and performance > https://stylemixthemes.com/wp/how-to-boost-wordpress-speed-and-performance/
In addition on our live demo sites, our developers used the following caching plugins > Autoptimize, WP Super Cache and the advanced-cache.php module on the server
Cheers
Hello, It seems like neat theme. Nice job. I have several pre-purchase questins.
Does theme support another languages such as Turkish, Russian and Arabic? Is it confilicting with plugins such as Loco Translate etc?
Also wondering pagespeed scores both mobile and desktop for this demo. https://manufacturer.stylemixthemes.com/textile/ Can you share test result with me?Thanks in advance.
Hello,
The theme is ready for translations and you can use the Loco Translate plugin as well.
You can check from the Gtmetrix service. For example >>> http://joxi.ru/KAxy7kosVPlkLr
Cheers
I’m Interested in Buying this Theme but need to know a few things… Can you share Detailed Specification/Configuration of this Theme and CHILD THEME will be included in the package or not along with Pro Plugins that are required
Looking forward to hear from you ASAP
Thank You
Hello,
The Child theme will be in the .zip file in your downloads section after purchasing the item. The theme includes its own pre-packed plugins, and all of them will be automatically installed during the demo import
Cheers
When will you be updating the theme to work with the latest version of Elementor? I have run into multiple issues trying to upgrade to the latest version of Elementor.. Some I was able to fix by reading comments in this thread. Others are still an issue like other commenters have replied.
Hello,
Could you please clarify what exactly the Elementor option is not working at the moment on your site? We will check with our own testing environment as well. Thank you in advance!
Cheers
