1285 comments found.
Transform Text: Uppercase – product item title was this removed from v4+ ?
Do you have a woocommerce version for this theme?
Yes we have, please refer this link: https://themeforest.net/item/kalles-versatile-woocommerce-theme/34529223?s_rank=3
I have emailed regarding theme support and I also can not log into ticket system, it just spins. I’ve been doing this 25 years. I’m getting upset here.
Hi friend, please try it again. I just checked the support system and it’s working fine. Thank you!
Still does not work. Going here https://support.the4.co/login with two different browsers and just spins wait after submitting. I have sent two emails with no reply. This is taking longer than to fix the actual issue. Please rectify what ever you have to do to take care of me.
Hey All, My page is showing images as blurred on my url for chrome https://srpackaging.myshopify.com/. Whereas it is fine on firefox
Now I have a problem with my theme and your support is very, very, very bad. What is the solution?
Hi there, My colleague already answered the ticket and is ready to assist you. Please check ticket id #129081, hope to hear from you soon.
how can i set up the Product Upsell features ? where to find it?
Hi there, Please follow this guideline to set up Product Upsell features https://docs.the4.co/kalles-4/product-page/product-main/product-upsell-features If you have any questions please open a ticket at our support system: https://support.the4.co/.
Hi, each color variation of my products are separate products rather than just a variant of a single product. I’d thus like to connect products together using a color swatch with Kalles metafields and https://help.the4.co/docs/variant-configuration/configure-product-grouped/ to achieve a result like https://skims.com/products/soft-lounge-long-sleeve-dress-wine (please click on any color swatch which takes users to unique product pages). Thank you.
Please open a ticket at our support system: https://support.the4.co/. Our business will be celebrating Lunar New Year Holiday this month (From Jan 26 to Jan 26, 2023). We will get back to you asap. Thank you!
Does the store locator have any directions feature anywhere?
We create this page through a third-party application Mapbox so if you want to use directions api mapbox you would need to pay for it. Thank you!
I followed your guidelines to install the review app codes for the JudgeMe review app. They all worked fine but the review tab is showing an error message. Do you have any fix for that.
Liquid error (product_tabs line 161): Could not find asset snippets/judgeme_widgets.liquid
Please open a ticket at our support system: https://support.the4.co/. Our business will be celebrating Lunar New Year Holiday this month (From Jan 26 to Jan 26, 2023). We will get back to you asap. Thank you!
Hi!
I noticed that you added a new feature that allows the adding of custom fields to products which is amazing.
I just wanted to check on one thing. Will information submitted through fields that are entered by users be included on the order emails that we receive? I just want to understand how this information is sent to admin.
Thank you!
Kalles shopify theme 2 (password: 4) (demo-kalles-4-2.myshopify.com)
I can’t find the code for this template in the demo file can you help me please Department name: home jewelry
I found it
Amazing, thank you so much <3
Hello! Could you provide me how to make update? Thanks
Hello, i solve the update problems by following this link:
https://www.youtube.com/watch?v=1GlUSjXh9II&list=PLZSqbv2i8LOBCosw-vNCjyhmJ5BmrmCqA&index=49Best Regards,
Amazing, thank you so much
Why aren’t you running any more language files? This was always the case up to version 3.2. The current design from 4.0 only contains the “en.default.json”. Or will you no longer deliver language files (example: de.json) with the design data?
Best regards, Fritz
Hi Fritz, sorry for this inconvenience. Since Kalles 4’s release, the language structure has been changed making language files inoperable. We are working on updating them to version 4 as soon as possible.
Thank you so much
Hey there,
How is an easy demo import possible ? I only know the .json variant.
Thanks and greets!
Hi, so sorry for delay because we are in the lunar new year holiday. For the demo import, we only support .json import at the moment (you can see a guide here https://docs.the4.co/kalles-4/installation/import-demo) Thank you
Version 4.1.2 is out but not uploaded. Can you guys check, thanks.
We extended 2 days to add documentation and double check the theme before release. 18/1 we officially released. Thank you for using our service.
Hello, I would like to change the color for the mobile bottom navigation, side bar menu and checkout widget! if you can provide me with the steps it will be great
please open a ticket at our support system: https://support.the4.co/ Someone from our customer service team will review it and respond shortly. Best regards!
main menu is not clickable on kalles theme. When click on main menu, drop down menu appears but don’t click on main menu. I want to make clickable main menu.
Hi friend, it’s working like that. May i know which device and browser you are using?
hello. i am using laptop device and in chrome browser. You can also check at this website that in drop down menu, main main menu is not clickable but its drop down menu is clickable. I want clickable main menu as well. https://equatorstores.com/
This store is not activated on our system, it looks like you didn’t buy our theme.
yeah. i know. But this is not my website. I am showing just for example.
You should check our demo store instead of website is not verified as using our original theme. Thank you!
i have already checked your demo stores. Main menu is also not clickable there??
Need help with current purchase with demo install. Can not seem to be able to create account for support ticket with Envato although I have Theme forest login credentials.
You can contact us directly at the4.staff@gmail.com. Our team will guide you create ticket. Best regards!
Hi, Is there a way to make all the Mega menu drop downs full width? on desktop
Please open a ticket at our support system: https://support.the4.co/ Someone from our customer service team will review it and respond shortly. Best wishes!
