10688 comments found.
Hello,
where is the patch for 2.4? It’s not in the files https://prnt.sc/cq55AWYUIFPo According to documentation we should need a patch zip
2. Theme Patches
When to install patches: Files in the main theme archive (Porto theme.zip) are for the latest supported (at the moment of theme release) Magento version (Currently it is 2.4.5). So, if you are using not the latest Magento verions then you also need to apply patch.
If you are using Magento 2.0.x, please only install patch magento 2.0.x.zip.
If you are using Magento 2.1.x, no need to apply any theme patch.
If you are using Magento 2.2.x and abive, please install patch magento 2.2.x and above.zip
If you are using Magento 2.3.x (< 2.3.2) please install patch magento 2.3.x to 2.3.2.zip
If you are using Magento 2.3.3 and above, >NO NEED TO UPLOAD ANY THEME PATCH
If you are using Magento Enterprise, please install patch Magento EE.zip.
Regards,
Does the 4.0.5 update require Magento 2.4.x patches?
Thanks for using Porto,
yes, no patch is required for Magento 2.4.x
Regards,
The file is still missing the id variable in the form action.I have reported this bug one year ago via ticket, why has it not been fixed in the latest version? /app/design/frontend/Smartwave/porto/Magento_Customer/templates/form/resetforgottenpassword.phtml
For anyone with similar issue, this is what it should be so people can reset their password.
<form action=”<?= $block->escapeUrl($block->getUrl(‘//resetpasswordpost’, [‘_query’ => [‘id’=>$block->getRpCustomerId(), ‘token’ => $block->getResetPasswordLinkToken()]])) ?>”
Thanks for using Porto,
Our developer has been trying to reprocedure this issue on both our server, and local machine, but didn’t see anything wrong. Please get in touch with me directly at https://themeforest.net/user/pt-support1. So I can assist you in investigating and resolving this issue directly on your website.
Regards,
See ticket #378 for technical details.
Magento template with ID & Token https://github.com/magento/magento2/blob/2.4-develop/app/code/Magento/Customer/view/frontend/templates/form/resetforgottenpassword.phtmlIssue happens when you enter the new password after clicking on the link.
Noted for next checking for sure carefully.
Regards,
Can’t see – New Demos 35, 36, 37, 38 on your web page
Hello,
We apologize for the inconvenience!
Please visit https://www.portotheme.com/wordpress/porto landing/demos overview.html to view demos 37, 38, 39, and 40.
We will soon update these demos to Porto Magento landing pages.
Regards,
Hi,
Can you add new demos here? https://www.portotheme.com/magento/porto_landing/ I can’t see New Demos 35, 36, 37, 38.Thanks
Hello,
We apologize for the inconvenience!
Please visit https://www.portotheme.com/wordpress/porto landing/demos overview.html to view demos 37, 38, 39, and 40.
We will soon update these demos to Porto Magento landing pages.
Regards,
Is there a specific method for upgrading from Version 4.0.4 to Version 4.0.5?
Thanks for using Porto,
Let’s do it the same way you did when you installed the template package. You do not, however, need to upload any theme patches.
To receive direct support, please contact us via our helpdesk at https://portotheme.com/support.
Regards,
Hi
2.4.6 is now out. It was available for R&D months ago.
When will your update come?
It’s also over a year so when will you have page builder functionality?
Thanks
Thanks for using Porto,
We are testing the theme with Magento 2.4.6. We intend to release a new package this week.
Regards,
Change log date incorrect. Please correct it and any other applicable details.
Thank you for reporting this issue.
We will immediately correct it.
Regards,
Can I disable the newsletter form in the popup ?
Thanks for using Porto,
You can enable/disable Newsletter Popup in Porto- Setting Panel > Newsletter Popup.
Regards,
I want to show the popup but without the newsletter subscription form. Anyway, I added custom css to hide the form
Please open new ticket at https://portotheme.com/support to get the support for that.
Regards,
Hi,
Are you ready for 2.4.6p1? Have you checked and updated for it?
Thanks
THanks for using Porto,
Magento 2.4.6 will be released soon! On March 14, 2023, Adobe Commerce 2.4.6 and Magento Open Source 2.4.6 will be released. Once this release is ready, we will test the theme with Magento 2.4.6.
Regards,
I need Quick Start Package for Magento Version 2.3.7-p4
Sorry for my late reply,
Unfortunately, the Quickstart package for Magento 2.3.7 p4 is no longer available.
Regards,
Hi, sorry for probably a stupid question.
I created a Last Seen widget. When editing the content in the Page builder, I don’t see anywhere the option to insert it into the Widget content.
Any idea?
Thank.
THanks for using Porto,
In Porto theme, we managed and edited homepage content directly in CMS Magento pages. In this case, Please kindly open new ticket at https://portotheme.com/support to get the check and some advise.
Regards,
We have install demo but we got an error after importing,
TypeError: flock(): Argument #1 ($stream) must be of type resource, bool given in /var/www/html/app/code/Smartwave/Porto/Model/Cssconfig/Generator.php:65 Stack trace: #0 /var/www/html/app/code/Smartwave/Porto/Model/Cssconfig/Generator.php(65): flock(false, 2) #1 /var/www/html/app/code/Smartwave/Porto/Model/Cssconfig/Generator.php(45): Smartwave\Porto\Model\Cssconfig\Generator->generateStoreCss(‘design’, ‘1’) #2 /var/www/html/app/code/Smartwave/Porto/Model/Cssconfig/Generator.php(31): Smartwave\Porto\Model\Cssconfig\Generator->generateWebsiteCss(‘design’, 1) #3 /var/www/html/app/code/Smartwave/Porto/Controller/Adminhtml/System/Config/Demo/GenerateCss.php(19): Smartwave\Porto\Model\Cssconfig\Generator->generateCss(‘design’, ’’, ’’) #4 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Smartwave\Porto\Controller\Adminhtml\System\Config\Demo\GenerateCss->execute() #5 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Smartwave\Porto\Controller\Adminhtml\System\Config\Demo\GenerateCss\Interceptor->___callParent(‘execute’, Array) #6 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Smartwave\Porto\Controller\Adminhtml\System\Config\Demo\GenerateCss\Interceptor->Magento\Framework\Interception\{closure}() #7 /var/www/html/generated/code/Smartwave/Porto/Controller/Adminhtml/System/Config/Demo/GenerateCss/Interceptor.php(23): Smartwave\Porto\Controller\Adminhtml\System\Config\Demo\GenerateCss\Interceptor->___callPlugins(‘execute’, Array, Array) #8 /var/www/html/vendor/magento/framework/App/Action/Action.php(111): Smartwave\Porto\Controller\Adminhtml\System\Config\Demo\GenerateCss\Interceptor->execute() #9 /var/www/html/vendor/magento/module-backend/App/AbstractAction.php(151): Magento\Framework\App\Action\Action->dispatch(Object(Magento\Framework\App\Request\Http)) #10 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Backend\App\AbstractAction->dispatch(Object(Magento\Framework\App\Request\Http)) #11 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Smartwave\Porto\Controller\Adminhtml\System\Config\Demo\GenerateCss\Interceptor->___callParent(‘dispatch’, Array) #12 /var/www/html/vendor/magento/module-backend/App/Action/Plugin/Authentication.php(145): Smartwave\Porto\Controller\Adminhtml\System\Config\Demo\GenerateCss\Interceptor->Magento\Framework\Interception\{closure}(Object(Magento\Framework\App\Request\Http)) #13 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(135): Magento\Backend\App\Action\Plugin\Authentication->aroundDispatch(Object(Smartwave\Porto\Controller\Adminhtml\System\Config\Demo\GenerateCss\Interceptor), Object(Closure), Object(Magento\Framework\App\Request\Http)) #14 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Smartwave\Porto\Controller\Adminhtml\System\Config\Demo\GenerateCss\Interceptor->Magento\Framework\Interception\{closure}(Object(Magento\Framework\App\Request\Http)) #15 /var/www/html/generated/code/Smartwave/Porto/Controller/Adminhtml/System/Config/Demo/GenerateCss/Interceptor.php(32): Smartwave\Porto\Controller\Adminhtml\System\Config\Demo\GenerateCss\Interceptor->___callPlugins(‘dispatch’, Array, Array) #16 /var/www/html/vendor/magento/framework/App/FrontController.php(245): Smartwave\Porto\Controller\Adminhtml\System\Config\Demo\GenerateCss\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http)) #17 /var/www/html/vendor/magento/framework/App/FrontController.php(212): Magento\Framework\App\FrontController->getActionResponse(Object(Smartwave\Porto\Controller\Adminhtml\System\Config\Demo\GenerateCss\Interceptor), Object(Magento\Framework\App\Request\Http)) #18 /var/www/html/vendor/magento/framework/App/FrontController.php(147): Magento\Framework\App\FrontController->processRequest(Object(Magento\Framework\App\Request\Http), Object(Smartwave\Porto\Controller\Adminhtml\System\Config\Demo\GenerateCss\Interceptor)) #19 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Framework\App\FrontController->dispatch(Object(Magento\Framework\App\Request\Http)) #20 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Framework\App\FrontController\Interceptor->___callParent(‘dispatch’, Array) #21 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Framework\App\FrontController\Interceptor->Magento\Framework\Interception\{closure}(Object(Magento\Framework\App\Request\Http)) #22 /var/www/html/generated/code/Magento/Framework/App/FrontController/Interceptor.php(23): Magento\Framework\App\FrontController\Interceptor->___callPlugins(‘dispatch’, Array, Array) #23 /var/www/html/vendor/magento/framework/App/Http.php(116): Magento\Framework\App\FrontController\Interceptor->dispatch(Object(Magento\Framework\App\Request\Http)) #24 /var/www/html/generated/code/Magento/Framework/App/Http/Interceptor.php(23): Magento\Framework\App\Http->launch() #25 /var/www/html/vendor/magento/framework/App/Bootstrap.php(264): Magento\Framework\App\Http\Interceptor->launch() #26 /var/www/html/pub/index.php(30): Magento\Framework\App\Bootstrap->run(Object(Magento\Framework\App\Http\Interceptor)) #27 {main}
Thanks for using Porto,
Please kindly open new ticket at https://portotheme.com/support. Let us help you on this.
Regards,
Hello,
Your theme, especially on the homepage with featured slider and new products, keeps interfering with other extensions. The extensions work fine in luma and blank but not on yours.
Have you tried using your theme with Mirasvit Product label extension or Amasty Product labels extension? Both seem to not work properly on your theme especially on the homepage.
Please advise how to fix or resolve this.
Thanks
Thanks for using Porto,
3rd party extensions are made for luma theme so there is no guaranties that they will work with other themes. Most of the extensions should work but usually they require customization to fit the theme styles. We had no chance to test all Magento extensions.
Regards,
Hi,
So what do you suggest to do? They say it’s not their problem and that their extensions work fine and don’t need customization.
They say it’s your Porto theme that needs improving or customizing to work with their extensions instead.
I need this fixed ASAP please…. Help.
Thanks
Unfortunately, we cannot guarantee that all third-party extensions will work “out of the box” with our theme. Also, as previously stated, third-party extensions are created for the Luma theme, so there are no guarantees that they will work with other themes. You can ask them to identify the type of conflict and contact us via helpdesk if we can assist.
Regards,
So you can’t/won’t customize the theme to fix whatever conflict is being caused by your theme? Neither free nor paid?
We do offer additional services. In this case, please contact us via helpdesk first to provide more information about your problem.
Thank you,
Regards
Hi question! Porto seems a well supported an updated theme. Does it support the Mag Page Builder and Are Figma designs available ?
Thanks for interested in Porto,
The Porto theme is compatible with Magento’s default Page Builder. Furthermore, we have over 34+ designs…you can select one of the themes for your store. You can also change the design of your theme to any other design you want.
If you have any questions, please do not hesitate to contact us!
Regards,
Can I disable the Mageplaza Layered Navigation module? I would prefer to use Amasty’s extension as it offers more features however I don’t want to negatively impact the theme.
THanks for using Porto,
Yes, of course. Please contact us via helpdesk https://portotheme.com/support if you need any further support.
Regards,
Thank you for your reply.
Can I also disable the Mageplaza Ajax Layer? Both of these are conflicting with Amasty but the last thing I want to do is break the theme.
Thanks for using Porto,
Yes, you can. Please contact us via helpdesk https://portotheme.com/support to get the help on this.
Regards,
Magento 2.4 Header Type 16 for demo 25 megamenu not work, how to fix please? (Same issue in your demo 25 too) Thanks
Hello, I managed to solve this issue, there were some errors in the code of the type16.css file.
Yeah, sounds good. Please contact us via helpdesk https://portotheme.com/support if you need any support.
Regards,
How to enable quick view?
Thanks for using Porto,
Please kindly specify the Magento version you are currently using.
Regards,
2.4
Please download and install the Weltpixel quick view extension to enable the quick view option.
Regards,
Thank you
You’re always welcome!
Regards,
Category View (Grid Mode) Products Grid Type 8 issue when product have a long title/name. Title is not fully visible
Hello,
This is normal Magento behavior. Please contact us via helpdesk for assistance with this.
Regards,
Magento 2 Recently Ordered Block design in sidebar is broken
Thanks for using Porto,
Could you please open new ticket at https://portotheme.com/support? Let me check this for you.
Regards,
Why is there still no fix for the wishlist and add to compare bug in category grid / catalog pages. This issue has been around since 4.0.2 and 2 version updates later it is still an issue. And before you ask me to submit a ticket, I had submitted one 6 months ago (#2233), and was told to disable Ajax layer navigation, which I said was unacceptable because Ajax provides a very useful tool and improves user experience.
How do I resolve this issue without compromising other features?
THanks for using Porto,
This is an issue from Mageplaza extension. Please contact us via helpdesk https://portotheme.com/support to get latest package of layered navigation extension.
Regards,
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