6691 comments found.
Hi! i have some questions: 1. the fake sale popup can be replaced for real sales from the site? 2. can i put only selected products in shop with add to cart button in each product image? like a gallery… 3.the fake viewers can be replaced with real page viewers?
Hello, Ramvidal,
Thank you for contacting us.
1, 3/ Thank you for your request. Unfortunately, this is not a possibility at this time. We appreciate your understanding.
2/ The “Default Product Sorting” option can be found in the Appearance > Customize > WooCommerce > Product Catalog section of the Shop page.
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Hello, We deactivated the licence key by mistake so we tryed to activate it back but not working. Showing me this message “You have reached activation number limit.” .... The theme is only on 1 website so it should’nt be like this. Can you reset my license key please?
Hello, Ohanyan,
Thank you for using XStore.
Please contact us via the form on this page and provide your purchase code – https://themeforest.net/user/8theme
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Sent already. Waiting for your reply Thanks.
Hello,
Ok. Your letter will get reply soon.
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Pre-sale question!
Hi, Does the theme have static add to cart and buy now in the mobile layout! Check the screenshot https://prnt.sc/tj6llVO6rW32I can’t find in the demo. Kindly send me the link.
Hello, Trendyasian03,
Thank you for interest in our theme.
There is “Sticky Add To Cart Bar” option for a single product page – https://xstore.8theme.com/elementor2/furniture3/product/achille-sideboard-unit/ , the panel appears when you scroll the page to the bottom, for example – https://prnt.sc/9sDPb8dGyD7P
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Hi, Thanks for the reply. Can the Add to Cart Bar be fixed instead of sticky?? Is it possible..
Hello,
It is possible using custom CSS code, for example:
.etheme-sticky-cart.outside {
opacity: 1;
visibility: visible;
transform: none;
}
Please clear cache of browser and check the demo now – https://xstore.8theme.com/elementor2/furniture3/product/achille-sideboard-unit/
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Thanks
Hello, Trendyasian03,
Thanks for the reply.
We’ve disabled the mobile panel via Theme Options. Please check now.
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Hi, can you tell me if you have a list of vendor page avaialble in your template (in case we use WCFM) where we can filter vendor by Ajax on different options, like this is the case on some of your competitors like this : https://rigid.althemist.com/elemag/stores/ => see the ajax filters at the left ? thanks a lot
Hello, Angelflo,
We are pleased to inform you that XStore is fully compatible with the WCFM plugin. If you have any questions regarding available possibilities, please contact the support team of the plugin. There will be no restrictions from our theme side.
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Dear 8Theme Team It is really a great Theme and I love to use it. I just wanted to let you know that on the newest Elementor version there is a conflict with the XStore Core Plugin. When the Core Plugin is active, then the new container tabs of Elementor don´t show the settings on tab level. I hope you can change that on the next update. Cheers
Hello, Break4
Thank you for using our theme.
Please contact us via form on this page – https://themeforest.net/user/8theme and provide screenshots or a video of the problem.
Try to use our General Tabs element – https://prnt.sc/gVNIdrGFodWl
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Presale question: is it possible to compare the characteristics of products only if they all have it? For example, do not show a Brand characteristic if one of the products does not have a Brand assigned.
Hello, Mariuslt
Thank you for your interest in our theme.
Unfortunately, there is no option to automatically compare the characteristics of products only if they all have them. However, you can customize the compare table settings to select the elements you would like to display – https://prnt.sc/L358qJWTtXvn
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Hi Team, can you advise how to create a unique tagline for each page, say different for the home page and another for the category and product page? Thanks
Hello, Umarzahid
We recommend using an SEO plugin such as Yoast SEO for your website.
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Hi, I have installed your theme and import demo but for some reason on preview, it is shown 3 times. So I scroll down and after the footer, it starts again. How can I stop this to them shows only once
Hello, Vlada_1234
Please contact us via the form on this page – https://themeforest.net/user/8theme , and provide the URL of your page with the problem.
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How do i increase the logo size?
Hello,
To increase the logo size, change the width of the element via Header Builder – https://gyazo.com/799813b964c9997384cf0f4271444d5b
Or contact us via form on this page – https://themeforest.net/user/8theme
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Could not copy file. xstore/css/fontawesome/webfonts/fa-v , i i get this error on initial instling og the theme.. is there any solutions?
Hello, B2n,
You can try to upload the theme one more time via Dashboard or do this via FTP.
On this page you can find a free contact form – https://themeforest.net/user/8theme , to get support from us.
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Hi,
How can I add a product thumbnail in Order details after ordering anything and when viewing the order? In this section https://prnt.sc/SrrNR_qpQotm
Something like this https://prnt.sc/fNsrkK5bNcmC
In My Account > Orders page
Hello,
Unfortunately, this feature is not available by default. You may wish to consider using an additional plugin to achieve this.
We have “Product Images On Order” option, images will be shown on checkout and thank you page. To find this option, please go to Theme Options > WooCommerce > Cart/Checkout layout > activate Advanced layout.
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Thank you for the response. Could you please tell me which template file to edit or any plugin recommendation?
Hello,
This is not our theme’s file but the WooCommerce plugin’s files. Amount of files depend on your needs and they are next (sorted by priorities of possible changes):
1/ plugins/woocommerce/order/order-details-item.php (contains product table row info – product name, product price, quantity )
2/ plugins/woocommerce/order/order-details.php (contains full section content)
If you want to make some changes you may copy (for example) plugins/woocommerce/order/order-details.php to your child-theme/woocommerce/order/order-details.php and make your improvements there.
If you require further consultation or advice regarding the additional plugin, we recommend that you contact the Support team of WooCommerce.
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how to change the term ‘related products’ to say ‘related homes’ on the product page
Hello, HiWay99
This text comes from XStore, so you can use translation files to change it. Install and activate the Loco Translate plugin > create a translation for XStore theme > change English text and disable the Loco plugin https://xstore.helpscoutdocs.com/article/30-base-theme-translation
When you will need to change the text back, activate Loco plugin and do this, or just delete translation files.
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Hello Mr. 7777,
Thank you for your interest in purchasing XStore. We are pleased to inform you that our theme does indeed have this feature.
Please follow the link below for more information: https://xstore.8theme.com/elementor/product/american-vintage/We hope this helps and we look forward to hearing from you soon.
Best regards,
The 8THEME Team
An arrow that leads to another product page. Or any idea that leads to this
Hello,
We have the next arrows to navigate between products – https://gyazo.com/e9f8d86ad10a58da76f5728371fc040a By default, they are hidden on mobile, but with a short custom CSS code, they can be shown on mobile as well. For example, please see the following screenshot – https://prnt.sc/8vbXBFXyb7h3
If you would like to obtain the custom CSS code, please contact our support team – https://www.8theme.com/forums/xstore-wordpress-support-forum/ after purchasing the theme.
Ping us along the way if you have any questions or concerns.
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It’s a shame, Since the last update, people can’t see anymore my products (https://pierre-nico.fr/vins-biologiques) there is an overlay over each product asking me to install wp backery (by the way, it doens’t work on products). and why I have this message ? I’ve done all my website with elementor. I don’t understand. Of course no one want to help me because my support licence is over but excuse me I shouldn’t have this error !!!
Hello, Shirleydusud
This situation is independent of the theme update. Please go to Theme Options > WooCommerce > Shop > Product styles > Product Content Effect > unselect Custom template.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you – https://themeforest.net/user/8theme (the contact form is free, so can be used even if your support period is expired).
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Hi 8theme team, could someone assist me in the installation of the theme as im running into several issues and im simply not sure if its my end or something else.
Thank You in Advance.
Hello,
We are delighted to help you. Here is a link to the forum where you can open a ticket and get help from our support team – https://www.8theme.com/forums/xstore-wordpress-support-forum/ We look forward to seeing you on the forum.
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im over a decade with themeforest and you guys just beat the record in response support time 
Thank you for this comment
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Hello, Kingsleymensah
On which page do you get this?
If you want to edit the archive page (Shop or Blog or Category) using Elementor/WPBakery you need to use Elementor Pro/WP Bakery Pro, the default Elementor/WP Bakery does not have such an option. If you have Elementor Pro/WP Bakery Pro, contact their support to get assistance.
Please check the available settings in Theme Options > WooCommerce > Shop > Shop page Layout.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you – https://themeforest.net/user/8theme (the contact form is free, so can be used even your support period is expired).
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Hello, mega menu folds back up after mouse hover. when i bring the mouse down after hover on menu item mega menu folds back up…
Hello, Kingsleymensah
Provide us with URL of your site – https://themeforest.net/user/8theme , so we can take a closer look.
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the solution you provided didnt work. https://prnt.sc/FTMX3gxzrGWa im talking about the mega menu dropdown….. when i move the mouse down into the marked area, it folds back up so im unable to select any submenu item
Hello, Kingsleymensah
We answered by email. Please check.
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Hello Rose,
I hope you are doing well. I installed the updated theme to 9.03 but when I go to install the XStore core plugin there is no update for it. I checked the WordPress dashboard and there is no update link? I cleared cache but still no update for the XStore core plugin.
Could you help? Thank you for your time.
Regards, Robert
Hello, Techspecx
Thank you for using XStore.
Go to Dashboard > Updates > click the “Check again” button at the top of the page to refresh the list of available updates.
You can download the plugin from this page – https://www.8theme.com/downloads/ and update it manually.
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I should write this in a review section but I don’t know why I cannot see a post a review button
Anyway, I recently had the pleasure of using the XStore – Multipurpose WooCommerce Theme. This elegant and intuitive eCommerce WordPress theme was a delight to use with its professional look and trustworthy features. It was incredibly easy to set up and customize, and the set of pages, tools, and settings helped me create a great-looking online shop. It was also very lightweight and fast-loading, allowing customers to have a smooth shopping experience. I would highly recommend XStore – Multipurpose WooCommerce Theme to anyone looking for an easy-to-use and great-looking eCommerce website.
And what is great about this theme is the SUPPORT from the author. Even though my support subscription has expired still they are answering all my inquiries regarding the product which you will not find in other authors of the theme. I bought three themes and so far the customer service for XSTORE has a 10 star to me.
Thank you again, guys, and more power.
Hello, 8smedaniel
Thank you for taking the time to provide us with your feedback. We appreciate it.
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How can I have only a column as copyright in the footer and note left and right? I want to center the content.
Hello,
We recommend using a static block for the footer in order to customize the layout according to your needs. For more information, please refer to the article on static blocks in the XStore Help Center – https://xstore.helpscoutdocs.com/article/47-static-blocks
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