Hi leo-gc,

We do not recommend to update WordPress at the moment. Most probably we will release Paperio update next month, so you can then update theme, WordPress and plugins.

Thanks,

ThemeZaa

ok, then i wait for the Update

Hello Joaodev,

Basically demo import cannot work without license activation but still if that works with the free version you have then feel free to import it.

Thanks,

ThemeZaa

Hi leo-gc,

Yes you should wait for the Paperio update.

Thanks,

ThemeZaa

Oki Doki, thanks for the Info, and round about at which time we can awiat the Theme Update?

Most probably early next month.

Thanks,

ThemeZaa

I did not ask for an Update from you i did ask about the compatibility of your theme with the new WordPress Version 6.6… Is the Theme compatible with it or not? And if yes, when you will fix the issue with the woff2 file? Got still this 404 Error and for this files as well: wp-content/themes/paperio/assets/fonts/glyphicons-halflings-regular.ttf & wp-content/themes/paperio/assets/fonts/glyphicons-halflings-regular.woff

Yes current Paperio version will work fine with WP 6.6. And yes we will add that missing file fix in upcoming theme update, most probably end of this month or early next month.

Thanks,

ThemeZaa

Ok, thanks, then i will wait till Theme Update is released an do both Updates at the same time

Hi janfreire,

As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your WP admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

That WP 6.4 is plopping up is not a new thing, basically you should check the compatibility before newer Versions of WP plopping up.

Hi leo-gc,

Our technical team will release theme update with WP 6.4 compatibility and you should get an email notification from ThemeForest when the update will be released.

Thanks,

ThemeZaa

Goss Answere, thanks!

Hi leo-gc,

We are not sure what can be the conflict as it can be conflict related to your server config, PHP version or config and any other plugins. So without access we cannot do investigation and provide you further help, I hope you understand. If required you can create temporary user and after support work is done, you can delete that user.

But still you are not happy to provide the access for further investigation then we will try more to replicate the above mentioned warning in our setup and if we will find it and then we will add fix for the same in future theme updates.

Thanks,

ThemeZaa

Well, PHP is 8.1xx Version (i can request the correct version number if needed), WP newest Version available. With a short use of Google i found out that maybe the Part of the Theme, which i mentioned, is not comptaible with PHP 8. If this would be caused by a Plug-In, i would not get the theme folder as point of problem in the Server-Log-File. Something is not 100 % accurate in the File paperio-breadcrumb.php nothing else in the Error Log.

Hi leo-gc,

Please create a support ticket here – http://www.themezaa.com/support/ with your query and above details which can be helpful to investigate, so our technical team can check more on this.

Thanks,

ThemeZaa

Hello wwallace1,

You can please check score here – https://pagespeed.web.dev/analysis/https-paperio-themezaa-com-default/szz227lo9y?form_factor=desktop

Thanks,

ThemeZaa

Hi Masikasipa,

Please make sure to remove your server / CDN / plugin cashe and then remove your browser cache and check your website again. If this do not help then please renew your item support and then create a support ticket here: https://www.themezaa.com/support/ with your query and WP admin access.

Thanks,

ThemeZaa

Hi Masikasipa,

Please make sure to remove your server / CDN / plugin cashe and then remove your browser cache and check your website again. If this do not help then please renew your item support and then create a support ticket here: https://www.themezaa.com/support/ with your query and WP admin access.

Thanks,

ThemeZaa

Hi RedYoshi_PAPI,

Above mentioned plugin is not listed as compatible with Paperio, so you can please consult that plugin author or your WP developer to customise the code to make it work and look as per your requirements.

For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi leo-gc,

Free download do not include updates and support, if you need that then you need to purchase Paperio theme.

Thanks,

ThemeZaa

Ah ok, well then i maybe check for other solutions. Thanks!

Hi travelynnfamily,

Paperio is not WooCommerce ready and we have not advertised it also. We do not have any plan to make it WooCommerce ready in the near future.

For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

Thanks for getting back to me. That’s a shame, as I’ve been using Paperio for a couple of years now and love the theme. But will have to look at another theme then. Many thanks.

Hi TannerG21,

Please create a support ticket here: http://www.themezaa.com/support/ with your query and WP site access details, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi illuminat2g,

Please create a support ticket here: http://www.themezaa.com/support/ with your query and WP site access details, so our support team can check it and guide you after coming back from the holidays next week.

Thanks,

ThemeZaa

When I try to create a ticket it doesn’t recognize my purchase code or invoice number

Hi illuminat2g,

We cannot validate your purchase from this account – illuminat2g. If you have downloaded theme for free then support and update is not the part of free downloads, in this case you will need to purchase the theme and then only you can get support.

Thanks,

ThemeZaa

Hi alitalia,

Please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Thank you. I sorted it out today. It was google chrome related, nothing to do with the theme. Have a good day.

Is it woocommerce ready?

Hi comepot,

Yes you can translate theme language from English to your desired language using theme language file via editing in POEdit tool as per this article – https://paperio.themezaa.com/documentation/how-to-translate-theme-to-another-language/

Paperio is not WooCommerce ready.

Thanks,

ThemeZaa

Hi sidneyfernandes,

You need to purchase theme to get updates and support as free download do not include updates and support.

Thanks,

ThemeZaa

Hi mxigen16,

Yes of course you can check the audio type post here – http://wpdemos.themezaa.com/paperio/default/love-in-the-moonlight/

Thanks,

ThemeZaa

Hi milomir-dragovic,

1. Yes option is there. 2. Option is there but for more detailed customisation you may need to write custom css code. 3. You need to customise WP code. 4. Yes option is there. 6. Option is there but for more detailed customisation you may need to write custom css code.

Thanks,

ThemeZaa

Ok, great! Did all of that. Just one more question, do you have documentation for connecting Instagram account to widget?