Hi,

Thank you for reaching out to us.

You can assign different colors to each property status by editing it in Dashboard → Easy Real Estate → Property Statuses as shown here – https://jmp.sh/Or613QXi

For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Thanks & Regards

Hi, thank you, i just gave these options but nothing changes and label remain black

Hi,

Please sign up at our support website and ask your question over there and we will assist you properly.

Thanks & Regards

A third issue, whenever i try booking a property on the Vacation Rentals, it shows this error: “Server Error: WordPress mail function failed!” in red colour.

Why is this happening?

Hello,

Thanks for reaching out to us.

1. Please consult this guide to setup WooCommerce Payments for Property Bookings.

2. We recommend you to setup Vacation Rental on a separate WordPress installation on a subdomain, as it provides you Vacation Rentals specific features. That’s why no property type field is added/available in the search form.

3. This error “Server Error: WordPress mail function failed!” means that the WordPress can’t send emails. You can consult this guide to debug this problem.

For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Thanks & Regards

Hi,

Thank you for contacting us.

Yes, it is possible. If you sign up at our support platform and ask your question there, our support team will be happy to assist you with this concern.

Regards

Hi,

Please sign up at our support website and ask your question over there and we will assist you properly.

Thanks & Regards

Thanks….fixed

Hie,

For the last time

My support has run out, but I have actually just installed the theme today and I have never contacted you in support. Hope you will help me out.

I am using the Ultra layout however I have the below questions: 1. How do I switch off this location on cards https://prnt.sc/cxD5Yvju0_7N 2. Is there a way I can have this layout but on the ultra version https://prnt.sc/WIcwrxzeWB96

Hi,

Please read my reply to these inquiries here: https://themeforest.net/comments/29231323

Thanks & Regards

Hello,

Thanks for reaching out to us.

You can add a button in the property description if you want to add an external booking URL.

Another way is to add a button in the sidebar of the property. So, it is up to you where you like to add the button so the users can book the property using the external URL.

For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Thanks & Regards

Hello,

Thank you for highlighting it.

We have improved and fixed several minor issues in the latest update, v4.0.2. So, you can start migrating your website into Ultra if you like.

Our customer support team can assist you if you encounter any issues during the migration process.

Regards

Hello,

Thanks for reaching out to us.

If you are facing any issue with the open street map, please sign up at our support platform and create a new ticket, so we can look into it thoroughly.

Regards

the color changes for mobile version only, but there is absolutely no way to change desktop version. I’ve purged cache too.

Hello,

Thank you for highlighting it to us.

We will add an option to the Styles – Header to change the header background color for the desktop in the upcoming update of RealHomes.

You can change the color by adding the following CSS code to the Additional CSS box (Dashboard → Appearance → Customize → Additional CSS):

.header-wrapper {
  background-color: #252a2b;
}

For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Regards

Hello,

Thank you for reaching out to us.

Regarding the IDX demo data in RealHomes, it is sourced directly from the IDX servers, therefore, the code for the thumbnails and other components is not available in theme files.

To configure the iHomeFinder Optima Express, you can consult the documentation.

Installation & Setup: https://realhomes.io/documentation/optima-express/

IDX Content Setup: https://realhomes.io/documentation/optima-express-content-setup/

If you have any further questions or concerns, please let us know.

Regards

I meant I was making my own IDX integration and I wanted to find the files that handles the thumbnails so I can make the images show directly from the MLS. Anyway I figured out there was a separate elementor plugin that hand the files for the elementor version of the templates.

Hi,

Glad to know that you have figured it out.

Best regards

Hello,

Thank you for reaching out to us with your concern.

We’re sorry to hear about the issue you’re facing. Please follow these steps to resolve the problem.

1. Download the file from here: https://jmp.sh/O2D7QdMV

2. Replace the file located at wp-content → themes → realhomes → common → js → dashboard.js with the one you downloaded earlier.

3. Clear your browser cache.

4. Try editing or submitting a property again.

For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Regards

Hi,

The issue will be resolved after the correct application of the file. I request you to reconsider the review you have left.

Thanks & Regards

I left my rating in a review explaining that they don’t support their forum and that it doesn’t work and they deleted it.

Why do they delete the bad reviews of their users?

Hello,

Thanks for finally reaching out.

We have gotten no emails or tickets from your side. Please state your problem, and we will be happy to assist you.

We can only help our clients if they contact us with questions, concerns, and problems.

So, kindly let us know the details of the issue you are facing, and we will do our best to resolve it as early as possible.

Regards

Hi,

Thanks for highlighting it.

The taxonomy description will be added in a future update. Please get in touch with our customer support team, and they will assist you in displaying it.

Regards

Hi,

We have released an update v4.0.2, which has the feature to display taxonomy descriptions on their respective pages.

Thanks & Regards

Hello,

Thanks for contacting us.

The booking will be confirmed immediately if the payment is paid in full via WooCommerce. No payment percentage is required for the booking, and the payment must be paid in full to confirm the booking.

Please let me know if you have any further questions or concerns.

Regards

Thats a problem for us – we need the owners to approve a booking first, then a payment link sent to the user to complete the booking (50% deposit). Is this something you can do as a customization and if so, what would the cost and turnaround time be? Its essential to our workflow

Hi,

Yes, we will be happy to do it for you as customization. Please get in touch with our customer support after purchasing the theme.

Thanks & Regards

Hello,

Thanks for reaching out.

No, it is not normal, please get in touch with our customer support team, and we will look into it to provide you a solution.

Regards

Hi,

Thanks for reaching out to us.

It’s not recommended to delete the images when we delete the properties or posts, as WordPress doesn’t provide a standard way of doing it. Another reason is that the images may be used in other website areas. So, deleting an image may result in broken links in other places where the image is used.

Many plugins in the WordPress repository allow you to delete the associated images, but you should carefully use them at your own risk.

For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.

Click Here to Sign Up for InspiryThemes Premium Support

We look forward to helping you.

Thanks & Regards

Hello,

Thanks for reaching out with your inquiry.

Yes, you can edit the search box or remove it completely based on your needs.

Please let me know if you have any further questions or concerns.

Regards

Hello,

I appreciate you taking the time to let us know about these concerns.

1. I have fixed it in the repository, and it will be shipped in the upcoming update.

2. Well, we have written in the documentation on the installation page that the required plugins must be installed first. So, if you had followed the documentation, then you wouldn’t experience the issue.

Required Plugins Installation and Activation: https://realhomes.io/documentation/installation-and-activation/#required-plugin-installation-activation

Please let me know if you have any further questions or concerns.

Thanks & Regards

only disabling in BLOG main page let the search bar disapperaing in all articles.

Hello,

Thanks for highlighting it.

I understand your concern. If a person wants to disable the advance search, he may want to disable it for all posts and blog by disabling it for the main blog page. However, we will improve this option to allow the user to disable the search form for individual posts.

Please email us at support@inspirythemes.com, and we will modify the option on your website.

Regards

Hello,

Thanks for reaching out.

Sorry, you can’t add different values for minimum stay for different weeks of the months. You will have to manually change it.

Regards

What do you mean by changing it manually?

It does not let you manually change the minimum stay. I can only put one by default. And if I leave the 7 days by default, it doesn’t work for me either.

There is no option to choose which day they can book. In my case they can only book on Saturdays.

Thanks,

Hi,

To set the minimum number of nights required for booking, you can manually adjust the “Minimum Nights to Stay” option on the property edit/add screen. This feature can be found here: https://tppr.me/UDDkR.

As for date restrictions, you can reserve specific dates using the “Reserve Booking Dates” feature, which can be accessed here: https://tppr.me/OHZi7. This allows you to block all days except Saturdays for a specific month or week.

Both of your requirements can be fulfilled through these features. Let me know if you need any additional help.

Regards.