19046 comments found.
Hi there, we have rather a very strange issue… Everytime we update the page using the front view page builder, a part from the website disappears….....???? Even if we dont touch that area, it just… goes away ? We have reverted a backup.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello,
since the new update you can no longer edit the existing pages with the WPBakery Page Builder.
You only get the BeBuilder for editing.
However, I still want to edit the pages with the WPBakery Page Builder or with Elementor.
What do I have to do to make this happen.
Regards Stefan
Hey Stefan,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Cześć! Mam pytanie dot. szablonu. Podczas zmiany podstrony pasek menu “miga” podczas przeładowywania. Czy da się to zmienić? Dzięki! https://themes.muffingroup.com/be/product/
Cześć Damian,
Przy przejściu na podstronę pobierany jest jej HTML i CSS, czas potrzebny na pobranie i przypisanie CSS. Przy kontrastowym kolorze headera efekt ten jest po prostu bardziej widoczny.
Best regards,
Muffin Group team
Hello, before purchasing I would like to know will I be able to create an object rental website? Based on your demo site, for example “Becosmetics” or “Beflower” instead of buying option I want to have a booking option with a way to select the dates, so the client could add the items to the cart with booking dates and checkout. Which later I would see in a back end calendar or any other way, so the next client couldn’t book the same dates.
Hey,
we see no reason why this would not be possible. All you need is booking plugin to handle what you ask for.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Dear developer, I am creating my website from scratch. How can I create a brand new and customize homepage? Thank you!
Hey,
if you create from scratch, we strongly recommend to create your site with the BeBuilder. You’re gonna love if for sure. For further details, we suggest to check video tutorials.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello Devs! I’m trying to add extra pre-build section to a home page, but as it shown at the backend, after i’m Updating the theme, on preview it’s invisible. If i relogin it is doing the same. Can you help me please?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
May I know.. Instead of having Portfolio filter sit on top, are we able to change the position and make it sit on the left side?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello dear. Where can I get support for my theme? I have some quations and need to resolve some bags.
Hey,
please visit our support forum where you can get the support.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Please explain how to get answers by support forum. I found only “New Discussion” method to place question and left questions there on 11 february. Tell me please is there any other method to open ticket and get supported?
From what we can see, you have received an answer on each question you left on forum so far.
Thanks
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi Team, Thanks for the reply. Sent message.
Thanks
Thank you, our support team will respond as soon as possible.
I’ve completely updated betheme. I am using element. I am trying to import elementor template. but it is not working. It says demo import complete. but nothing is imported.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, can’t see any option anywhere to update the log for the agency6 site. Thanks got it.
Hey,
if you mean logo, you can change it in Theme Options > Global > Logo section.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello I just purchased. New key for this website https://fablabsalon.ae/
But when I click on De-Register nothing happens, I tried to override theme files too from the Cpanel still nothing happens.
I want to get rid of old theme files and add New key so my business website is secure and update with updates.
Ps: Old Developer already installed the GPL/Nulled theme (iam not sure). To avoid confusion, I bought fresh key.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
No one is reply me there. How to chat with you guys directly ?
Our support team have replied on your message this morning so please check your spam/junk boxes if you didn’t received anything in inbox. Please also note that you sent us message during the weekend when we are off.
Been trying to contact support for 3 days now about a refund and no response what so ever
Hey,
you sent us message on 9th of Feb at 23:02 and we replied on your message next morning, 10th of Feb at 12:06 so if you didn’t saw any message in your inbox, please check spam/junk boxes. Otherwise, make sure the e-mail address connected with your TF’s account is correct.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
At the checkout page I want to replace “VAT” with “GST”. How can I do that ? At the woocommerce setting I added GST and the percentage. Percentage is being calculated properly but the text VAT remains. Please help.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Dear developer, I want to buy your theme. Before purchase it I want to ask how many websites can I use this theme for at the same time? Thanks.
Hey,
according to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.
This applies to all themes on the Envato marketplace.
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
Best regards,
Muffin Group team
Hi,
although I linked and inserted an ico file (32×32) in the Theme Option Favicon, it WILL NOT appear on Google. What can be the reason? Thanks.
Best Regards
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
How to add images instead of icon in “Feature List’s items” element?
Because some icons are not available in icon pack, I need to design by myself and upload.
I tried 2 ways but didn’t works 1. Uploaded my icon(.png) in media library and pasted link. 2. I tried with img src tag in icon box.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I just sent a private message asking for support for an error. Thanks already for the answer.
Thank you, we will respond on your message as soon as possible.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I have left support request on the 3rd in forum with no rely. I have an issue with BeBuilder not working. Please help!
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page and wp dashboard you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
