38335 comments found.
Hi, I need to remove access from the Global Section for an editor that I am adding to the site. I tried going under WPBakery and removing it in role manager but it is not working. Any help would be appreciated! Thanks!
Could not delete this comment but made it work with a plugin! Sorry to have bothered you!
No worries, katt101! Glad you got it sorted 
Hello, what is the way to export pages to import it to other website? When I export pages through Tools > Wordpress exporter, after importing to a new website single images are missing (the background images for rows are fine). Is there a fix for it or a plugin to export it correctly?
Hey juvengle,
The WordPress exporter can also handle exporting the media from your library—You’ll also need to do an export of the media in order to bring those to your new WordPress site.
How do you change the color of the button in the Top Nav Bar?
Hey vagtarap,
In the “Salient Menu Item Options”, there’s a field for this: https://ibb.co/vkLFsNS
https://themenectar.com/docs/salient/header-button-links/Kind regards
I can not find where “Salient Menu Item Options” is located it’s not under “Salient Options Panel” I looked everywhere – https://ibb.co/Kx0w1xc
And I am not looking to change the menu items I am looking to change the “Call to Action button” in the top right of the menu, see snip.
https://ibb.co/tJ61bzPHey vagtarap, the “Salient Menu Item Options” are located directly in the WP admin → Appearance → Menus on every menu item. They are not part of the main theme options panel, as the set of options is unique to every menu item within your menu.
The link within the documentation I provided has screenshots showing where you can find those options: https://themenectar.com/docs/salient/salient-menu-options/
The “Book now” CTA button in your menu is currently being styled by those options, specifically the option I screenshotted in my initial comment: https://ibb.co/vkLFsNS
If you’d like us to assist with this further, kindly open a ticket on the support forum in regards
This makes absolutely no sense. Because if I change those options it ALSO changes the Home Button link see snip. I ONLY want to change the color of the CTA button – do you really not have that option?
https://ibb.co/Tms4Nh0If you’re seeing the “Home” button change, then you must be editing the menu options for the “Home” link, rather than the options connected to your “Book Now” menu link. Again, each menu item has its own set of menu options.
I would be glad to edit the menu options for your “Book now” menu item to change the color and provide a screen recording of doing so to help you better understand how the options work if the documentation has not been able to for you—just open a ticket on the support forum in regards if you’d like that.
Here is where I am doing the book now button and it’s not under the menu options. I only edited the Home Button because of the info you sent.
https://ibb.co/2qfq8RCNevermind I found it, confusing as hell. Your framework is pretty dated compared to some newer themes. But it’s a trade-off, you guys have done more w/ WPBakery than anybody else. Sorry to be a pain…
Hey vagtarap, glad to hear you located it
From your screenshot, you were in the WordPress customizer, which will not show the menu options.
It looks like you had your CTA button and phone number in another menu called “Side buttons”, so you just needed to select that location to edit at the top of the Appearance → Menus https://ibb.co/yWcXbjs
Kind regards
On a site I am working on, the blog post templates are showing the wrong date. They currently are set in the theme settings (Blog > Functionality) to show the ‘full date’ and the ‘published date’, but they are showing today’s date instead. If I change those settings to show ‘last edited date’ nothing at all is shown, despite the post being recently edited.
I tried adding nectar > helpers > page-header.php to my child theme to edit the code directly, but it is never loaded for some reason.
Any ideas?
Hey efishinsea,
The page-header.php file can’t be overridden by fully copying the file to your child theme. Instead, you would need to copy functions from within that file to your child theme functions.php e.g. the “nectar_page_header” function.
Because there isn’t a known issue with the post dates, could you please open a ticket on the support forum in regards so that we can take a closer look into your setup?
Thanks in advance
Multiple columns on cart page – on mobile
Hello, I used a custom code before so that on mobile checkout there were 2 columns of recommended products. This prevents long scrolling and increases conversion.
The code i used below, but it does not seem to work anymore. Would you know why this has changed? And would you have a suggestion how to resolve this?
.cart-collaterals .cross-sells{ width: 100vw!important; position: relative; margin-left: -50vw; margin-bottom: 45px; left: 50%; }
Hey dzineee,
Your CSS snippet is only adjusting the width of the container of those items and not targeting the products themselves. You would need to use a snippet such as
body.woocommerce-page .cart-collaterals .cross-sells ul.products li {
width: 48%!important;
}
Kind regards
Hi there, thank you so much for the quick reply. I think I already have this line of code in another part, but it does not seem to be working. Or is the code below not specific enough?
.woocommerce .cart-collaterals .cross-sells ul.products li.product, .woocommerce-page .cart-collaterals .cross-sells ul.products li.product { width: 48%!important }
Hey dzineee, I would need to see your cart URL in order to see why that’s the case as that snippet should still be valid.
Kind regards
Hi I realise my support has run out but i just want to check if this is a bug as its driving me mad.
When I add a Passepartout it seems to override the full width header settings and the logo aligns left to the passepartout regardless of what width i specify in the ‘Full Width Left/Right Padding’ setting.
https://elliotj.co.uk/testing/ <- here i have full width heading on and Full Width Left/Right Padding set to 200pxWhen i remove the passpartout the header padding functions correctly.
Any help greatfully received.
Thanks Elliot
Hey Elliot,
The “Passepartout” effect will alter the header alignment. You can override that by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
@media only screen and (min-width: 1001px) {
body #header-outer {
padding-left: 200px;
padding-right: 200px;
}
}
@media only screen and (max-width: 1000px) {
body #header-outer {
padding-left: 30px;
padding-right: 30px;
}
}
Cheers
Thanks I also figured out it works to change the colour of the header slightly from the passpartout, unnoticabley different, but the padding settings kick in.
You’re welcome, Elliotj—Yes, that would be another way to bypass it.
Cheers
Can we update version 10.0.1 → latest 15.0.8? Will it support PHP 8?
Hey raviry,
Yes, the latest version supports PHP 8.0. Since you’re updating from a pretty old release, be sure to read the following article first prior to updating: https://themenectar.com/docs/salient/updating-salient/
Kind regards
halo, is it possible to have carousel like this in single product woocommerce https://prnt.sc/advwrgNob08O – we want single product woocommerce like this website https://chuck-s.co/products/lucky-lip-jelly-in-caribbean
Hey shaky512,
There’s no built-in option like that currently, but I’ve noted the idea on the wishlist
Kind regards
Hey, I seem to be unable to access the support page. Blank screen on all browsers with “page not secure” next to the URL. Any fix?
I just had a question about my live view being quite different from front end editor. Kind of defeats the purpose having to adjust padding in front end then flip to another tab to see how it turns out live.
Hey chrisvandermeer9,
1. The parent service of the support forum (Ticksy) likely had some maintenance going on during the time which you accessed it. Are you still unable to view it?
2. The front-end editor has additional markup to allow for all of the controls/bounding boxes for editing, which sometimes can alter how percentage-based paddings would render. However, we’ve tried to account for that in most circumstances. If you’d like to provide more details about which elements and what padding values you’re using on the forum, I would be glad to take a look.
Kind regards
Hey mate, thanks for the reply.
1. No luck, still just blank.
2. Ok that makes sense because I was using % based and finding the difference was fairly significant in terms of design. I will post some screen caps when I get into the forum.
Hey chrisvandermeer9,
We’ve had a regular amount of new tickets opened over the course of the day from various users/locations and I also can’t replicate that blank issue you’re describing. Can you verify that you’re attempting to access the following URL? https://themenectar.ticksy.com/
Hey mate, yeah it was directly from the link on here. But it appears to be working now. Some issues where it just times out if I am not already signed in, the log in page just refuses to open. Definitely something a bit buggy with the Ticksy side of things.
Regards, Chris
Hey chrisvandermeer9,
I’ll send a support ticket to Ticksy in regards to see if they’ve received any similar complaints recently.
Kind regards
In the latest version, MP4 and WEBM video background options for a Row are disabled if Mouse Based Parallax is on, although it still keeps the video working live. Is this a bug or working as intended?
Also Element ID for Text Blocks do not work. Whatever ID you assign does not output into the live code.
Hey robertexs,
1. The video layer should also be disabled on the front-end, since it would end up covering the parallax scene. That change will be made for the next release of the Salient Core plugin.
2. I’ve noted to also ensure that the ID for that block gets output correctly.
Kind regards
Thanks for the response. It would be great if you could keep the video background option available with the Mouse Based Parallax. I use them successfully in combination here: https://northernnights.org/
Hey robertexs, thanks for the feedback. I’ve noted to just leave it in place and reveal the video BG options. That row z-index snippet you added also won’t be necessary after the next feature-based release.
What is the best option for a button/icon carousel similar to this – https://ibb.co/HD2KX4B
I am using the Flickity Carousel with call to actions but the spacing is odd – https://ibb.co/jyC6CN5 For spacing I’d like it the width of the CTA/Button and then a consistent padding rather than the padding stretching to make equal thirds.
Hey MarcGarner,
You can keep that sane setup, but you’ll need to change the width of the carousel cells to “auto”. Give the row a class name so that it can be targeted e.g. “icon-carousel” and then use the follow CSS:
.icon-carousel .nectar-flickity.nectar-carousel .cell {
width: auto!important;
}
Kind regards
That works great thank you. Is there a way to allow free scrolling rather than the set page alignment?
You’re welcome, MarcGarner.
Unfortunately the Carousel element doesn’t have a built-in option for that so it would require a modification to the theme JS as of now.
Hi !
Is there a way to add video to the product images in WooCommerce?
Thanks!
Hey amitjain2711!
Unfortunately there’s no built-in option to set a video as a an item within the product gallery currently. However, I’ve noted your +1 for the idea on the wishlist
Cool will look forward for native support on this!
Hi there,
Is there a way to globally place the Secondary Header Bar under the header instead of it being on top?
Hey Romanesco,
Can you kindly share your site URL so that I can take a look at your current settings to provide a snippet based on them?
Thanks in advance
I’m currently developing it locally; sans can’t share a URL. What I’m looking to do is to have a site-wide notice that stays on throughout the website. I tried it with Global Sections, but the lack of transparency put me off, so I’m using the second header for that instead. But I need it on the bottom of the main header, not on top. Is there a snippet I can use for this? Thanks!
Hey Romanesco,
Try adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
#header-outer {
display: flex;
flex-direction: column-reverse;
}
Kind regards
Almost perfect When I add the snippet, it screws up the header size on scroll (cuts the main header top and lower secondary header bottom). And also overlaps with the search drop-down… Any way to fix that? Otherwise, it works great!
Hey Romanesco,
You would need additional CSS to prevent the header transform all together if you’re using the Material theme skin:
#header-outer {
transform: none!important;
}
.material-search-open #header-secondary-outer {
opacity: 0!important;
}
Kind regards
Perfect. Thank you!
You’re welcome, Romanesco
Hello, I am trying to activate the Salient Child theme and keep getting this error-
Fatal error: Uncaught Error: Class ‘ReduxFramework_Extension_customizer’ not found in salient/nectar/redux-framework/ReduxCore/framework.php on line 2513
Could you help me with this? PHP is 7.4 (max host will allow) Thanks so much!
Hey otlconsulting!
PHP 7.4 is still supported—What version of the theme are you using? From that error, it seems as though you’re either using a fairly outdated release of Salient or that the theme folder is somehow incomplete and missing files. If you’d like us to take a closer look into the setup, please open a ticket on the support forum in regards.
Thanks in advance
Hi, I hope you’re well. —When I show Woocommerce products in the Salient Wordpress theme with “number of columns” set to one as shown on the page below, the pictures are shown blurry, because the 600px version of the images are being used instead of a larger or full size. If you could tell me how to fix this, that would be great.
Example: https://inthesameboat.org/testing/
Hey marcfest, hope you’ve been good as well!
You can go to the WordPress customizer > WooCommerce > Image sizes and set your “Product Images” and set the “Thumbnail Width” to your desired size. https://ibb.co/pf9D5bB
Kind regards
Thank you !!
You’re welcome, marcfest
Hi there,
Does Salient include a “typewriter animation effect” that is also customizable? If not, do you have a recommendation on how to implement it within Salient? Thanks!
Hey Romanesco!
The closest thing to that would be the “Rotating Words” element: https://themenectar.com/salient/rotating-words/
Unfortunately, I don’t have a specific plugin to recommend for the typewriter cursor effect.
Kind regards
Thanks!
You’re welcome, Romanesco
Can one copy certain elements from one template to another ? For instance, the portfolio look and style from “agency” onto the “corporate” ?
Hey xsyn, You can use the Salient Studio template library to add “sections” from various demos, which allow you to easily mix and match parts of demos with others: https://themenectar.com/docs/salient/salient-studio/
However, if you’re interested to get the sample projects from the “Agency” demo, you would need to import that demo using the “Salient Demo Importer” plugin—multiple demos can be imported to get the content from both.
Kind regards
Hello, in theme settings everythings looking well but in blog sidebar section something is going wrong. I want to see featured image on hover but its showing a simple way like without css… I added screenshot do you know why?
Screenshot: https://imgur.com/iSYjPd6Hey ivanbelarus,
When first adding the widget within the block-based widgets, the stylesheet might not load, however, it should still load on the front end and when refreshing the widget section in the admin as well. If you’re not seeing that, please open a ticket on the support forum in regards so that we can take a look at your setup.
Thanks in advance
Ah! Hi again i fixed problem with install classic widgets plugin. Thanks again.
Glad to hear, ivanbelarus
How can I increase the spacing between the title and the percentage number in the progress bar element? If the percentage is low, the percentage number stays to close to the title
Hey kayota,
You can alter that by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
body .nectar-progress-bar p {
padding-bottom: 30px;
}
Kind regards
hi, i use a vertical stickyscrolling element like on your demo: “resort” Homepage. I would like the three Projects to go each to their individual project. As far as i see the link is allways the same for all three. Is there a way to change that?
https://wenzel-holzdesign.ch/ (3th row on the homepage)It would be enough, if i could put in a clickable Link in the text Content of each Tab.
Hey, the tabbed element currently can only have one CTA and there isn’t a way to swap that URL depending on the tab to make the element function as you’re attempting to. To accomplish a similar layout, I would suggest using a post grid configured to 1 column next to a sticky sidebar column like this example: https://themenectar.com/salient/architect/#portfolio
That example can also be found within the Salient Studio template library: https://ibb.co/W6P4Lc6
Kind regards
hi okay thanks for the information. That would be a cool addon though;)
I tryed to ad a Salient Studio Template, like on your screenshot. But when i click on it nothing happens, and i don’t see an other way it could be done.
Hey aldaron1,
Can you verify that you’re clicking on the text name of the template i.e. ””Sticky Test Vertical Post Grid”?
