464 comments found.
Is there a way for users to download the images directly in jpg or png format. A zip file is unnecessary. Thanks a lot
Hi,
To ensure security and prevent degradation of image quality, it is essential to have the option of downloading images in zip format. Without this feature, users would not be able to download the images.
Thank you, and have a great day!
Team Utillz
Hi, I’m using media offload R2 cloudflare on my website but it doesn’t get the external link in the download button to download the file.
Hi,
Please share your issues on support ticket.Our dev team will resolve your issues.
Thank you, and have a great day!
Team Utillz
How can I add image in sign form
Hi,
Here is path of file: wp-content\themes\heilz\templates\modals\account\append.php In append.php you can add your image.
Thank you, and have a great day!
Team Utillz
how can I remove contribute button and some dashboard content also like , payouts, listing, messages
Hi,
In listing types settings you can remove the contribute button. You can also remove the button with css code. To remove the payouts, listing, messages from user dashboard. Here is path for files. wp-content\themes\heilz\templates\header\header.php wp-content\themes\heilz\templates\account\heading.php wp-content\themes\heilz\templates\account\dashboard\dashboard.php wp-content\themes\heilz\templates\account\dashboard\navigation.php wp-content\themes\heilz\templates\account\dashboard\mobile\navigation.php
Thank you, and have a great day!
Team Utillz
Guys listen to whats in the comment section. Check your own demo sir. You guys need new update asap!
I was expected fixes in the recent update but turns out to be more bugs and errors. Man how a business will run with so many problems.
Hi,
Please submit your issues through our support ticket system and our development team will work to resolve all of them for you.
Thank you, and have a great day!
Team Utillz
Can you do an automatic watermark on all images and files until person pays or download similar to Getty Images?
Hi,
Adding a watermark to images automatically is not a built-in feature. However, you can accomplish this by using a plugin in your theme to add a watermark to images.
Thank you, and have a great day!
Team Utillz
Hi please reply to my ticket as soon as possible. #3242740
Hi, We have replied to your ticket. Kindly check it out.
Thank you, and have a great day!
Team Utillz
Hi, It seems filters are shown on popup in explore page. It need to be shown on the top or side of the explore page(like Brikk). Is it possible?
Guys, I really liked Brikk theme and bought several times. Now I have plan to buy Heilz, but the reviews are too bad. What happened..? Please keep update the theme and develop new features. Brikk and Heilz can be the best theme in Themeforest.
+ The search form only appears on the left side of the page. It need to be sticky or provide options to show it above the listings (like Brikk)
Hi,
Please raise a support ticket and our team will work to resolve your issues promptly.
Thank you, and have a great day!
Team Utillz
is it compatible with DIVI page builder
Hi,
Thank you for your message. I would like to inform you that our theme fully supports Elementor and Elementor Pro versions, allowing you to easily build pages within the theme.
Thank you, and have a great day!
Team Utillz
Is it compatible with Easy Digital Download (EDD)?
Hi,
The EDD plugin having different functionality. Our theme preforms different download functionality that’s the reason theme is not supportable EDD functionality.
Thank you
Have a great day!
Team Utillz
Hello,
I can’t create a ticket because I haven’t renewed the support. There are a lot of problems in the last update.
1 – The images are all stuck together. This makes it really ugly visually. The case is also present in your demo. 2 – Search does not work with Mapbox. The map is only displayed on the ad page, otherwise the page is not displayed on the edit side of an ad, or the publish side. No location suggestion is made when you start typing a location in the search module. 3 – There are CSS problems with the buttons, they are not aligned, or have margins too important compared to what should be. This is not a matter of preference, but of general ergonomics that was there before.
Thanks for coming back to me on contact@seventy.studio
Hi,
We will revert you at your email.
Thank You Have a great day! Team Utillz
You have not yet returned to me by email. Please come back to me quickly, your product is currently not working. Thanks
Hi,
We will revert you at your email.
Thank You Have a great day! Team Utillz
Hi utillzsales! What files can be uploaded? in the demo version it is not possible to download any file. File type is not allowed
Hi,
The upload file can be any type Like images, videos or files. You can check with the exiting one listings.
Thank You,
Have a great day!
Team utillz
Very stellar theme! I have one question; for such a well built theme, it lacks basic statistics features which is key for any digital sales website. Is there any way to show file downloads on the backend for admins? (Beside limiting download amounts in WooCommerce, as that’s unrealistic to do for thousands of items)
Hi,
Sorry for inconvenience, The download is working with woocomerce customization. that’s why you have to set the limit in woocommerce only
Thank You
Have a great day!
Team Utillz
Hello UTILLZ. Selling access to blog content? As an additional plugin or standalone theme.
Hi,
You can use heilz theme for selling or paid download purpose content purpose.
Thank You
Have a great day!
Team Utillz
Can I use the same theme in 2 sites. Like one is main domain and another is subdomain.
Hi,
You have to buy the theme for your another domain one theme will be working for one domain with one license only.
Thank You
Have a great day!
Team Utillz
Okay. Thanks. But also want to know if I want to use the same theme in one domain and subdomain, not in other main domain is it approve or not.
For example- my domain is xyz.com and subdomain is redo.xyz.com. Can I use same theme for both sites except other domain like abc.com
Hi,
For different sites you have to use different themes. You can try same theme for sub domain. But according to us you have to use different themes for subdomains.
Thank You
Have a great day!
Team Utillz
Is it possible to remove Woocommerce but keep the listing dashboard?
Hi,
You cannot remove the woocommerce from the theme. Because theme is functional with the woocommerce only.
Thank You
Have a great day!
Team Utillz
I have been trying to connect my “utillz” theme with Amazon S3 for several days, but unfortunately, the theme does not support Amazon S3 integration. I have tried using the plugin “WP Offload Media”, but the theme is not compatible with it. To solve this issue, I have modified the theme through the “utillz-enhance-heilz” plugin. I recommend you to download and configure “WP Offload Media” with Amazon S3, and then download and install the modified version of “utillz-enhance-heilz”. This will ensure that everything works properly.
utillz-enhance-heilz: https://github.com/yolfry/utillz-enhance-heilz/releases/download/1.0.0.7.1/utillz-enhance-heilz.zip
WP Offload Media Lite: https://es.wordpress.org/plugins/amazon-s3-and-cloudfront/
Hi,
We appreciate your efforts our dev team will testing on your created one plugin. Our dev is also working on it.
Thank You
Have a great day!
Team Utillz
Hello! Can several price options be configured for the same photograph according to the resolution? example resolutions: 1) 1920×1080, photo 2) 1200×600, 3) 990×660. That is, with 1 photograph i can obtain 3 files, where each one has a certain resolution and each one with a different price.
Hi, You can only create multiple listing for different resolution not for single listings. You can create a pack of all different resolution file in one listing and assign a price according to it. Thank you Team Utillz
ok, thank you.
hey, got an issue where the black logo wont show on white background on mobile. It show white logo, but thats not visible since its… white on white..
tried to open a ticket for this but im getting error 1015 from the support site: https://i.imgur.com/3xl7TkH.pngIm rate limited? banned from support? wtf…
Hi,
Please share your older ticket number. We will check the issue.
Thank You,
Have a great day!
Utillz
sure, latest Ticket #3166816
Hi,
We have fixed your issues. Please check now.
Thank You,
Have a great day!
Utillz
hey, thanks for the update
Hi,
We are glad you like it. We appreciate your remarks and feedback.
Thank You,
Have a great day!
Utillz
When I publish I get the following message when I click on download “Can’t find any download file”
hello??
help
When I publish I get the following message when I click on download “Can’t find any download file”
Hi,
In listing types->listing->action you have to selcet the booking product.You can create your booking product in woocommerce products section. Here is documnetation for action button working:https://utillz.com/docs/heilz/listing/action/
If still you have problem you can share your details on support ticket. Our Dev team will fix this for you.
Thank You,
Have a great day!
Utillz
Hello,
I can’t find anywhere on the site the amount of time an item has been downloaded? Is there an option or can that somehow be added?
Thank you
Hi,
In woocoomerce products where you have created the free plans or paid there is option to set the limit for download the file .But on frontend there is no option to see the, how many times the files are download.
Thank You,
Have a great day!
Utillz
