Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28306 comments found.

Hi there, I am using flatsome Version: 3.16.6 and I want to know whether it is compatible with php 8.0?

Hi,

Yes, Flatsome is compatible with PHP v8.0. You can also check WordPress PHP compatibility table here.

In the table, it says Y* (Indicating beta support) does it mean that some part of the theme may break in php 8.0?

I’m actually trying to migrate my flatsome based website to kinsta.com and they only have php version 8.0 and above. Just wanted to confirm, whether it would work on that or not?

Hi there, I have flagged a ticket #163523 to support, but no response since I provided all the relevant information. Can you follow-up?

Hi,

I’ve informed our Help Desk about the urgency. Your ticket #163523 will be answered shortly.

Such delays can happen when you try to get support for multiple issues in the same ticket.

Thanks for your patience and understanding.

Is there any way to show top bar element full width, (need 1 col, now top bar has 3 columns)

Hi,

Unfortunately, it’s not possible without custom coding for now.

Has anyone had a problem with items vanishing from their Cart after they are added to it? Customers are complaining that items disappear and sometimes they can’t add them back to the cart. Need a fix for this… any ideas?

Hi,

We see that your support period is still active. Could you submit a support ticket here?

Our support team will be happy to assist.

Hello. Long time fan of this theme. Simply the best Woocommerce theme available. Question. When adding a shortcode to product short description it shows correctly on the product page but not on the store page. Is this by default in the theme and if so could you make it so that store front support shortcodes in short description?

Hi,

The short description is called with the get_the_excerpt() function on product catalog pages and it doesn’t support shortcodes. You can wrap that function like do_shortcode(get_the_excerpt()) in the flatsome/inc/woocommerce/structure-wc-product-box.php file line 248 to make it work.

hi there i have a little probleme with pagination its only showen on shop page (i want a show only 40 product on each page) thank you

https://cgdutch.com/office-furniture/

Hi,

We see that your support period is still active. Could you submit a support ticket here?

Our support team will be happy to assist.

Hi there,
I don’t want to use elementor or wpbakery page builder. Can I use Gutenberg? And is it FSE (Full Site Editing) supported? I am an OLS user. Is this theme LiteSpeed Cache plugin friendly?
Thank you!

Hi,

You can submit your pre-sale questions here.

Our support team will be happy to assist.

Hi, is there a way to customize category pages’ H1 title for SEO but in a way that won’t impact the category name, so that the title changes but the menu stays the same?

Hi,

You can do that by customizing the category page template file through the child theme.

Dear Flatsome Theme Technical Team,

We are looking for some basic guidance around the flatsome theme we have purchased.

What specific shop page version or home page version can we try from your ready-made demo pages, if we want to have our product listings on our shop page to have a “Add to Cart” button directly visible on the product grid listing page?

For example. Check this PortoTheme link, where all the products are listed in the grid, and their “Add to Cart” buttons are visible permanently on the same page for customers. They also have separate quick-look buttons. https://www.portotheme.com/wordpress/porto/shop14/product-category/accessories/

Where can we find this specific design variation in the Flatsome theme design demo pages?

Thanks for your guidance. Keep up the good work.

Hi,

Could you submit a support ticket here?

Will do. Thank you..

Hi there, a few questions for this wonderful theme: 1. How can I customise blog archive page? 2. When you display categories on a “Blog posts” element, these link to the actual post instead of the category, can that be changed?

Hi,

Could you submit a support ticket here?

SO when i try to setup the them it just says Ajax error on every command then it crashes the whole website and no matter what i try it keeps doing this ???

Hi,

We see that your support period is still active. Could you submit a support ticket here?

Our support team will be happy to assist.

if there a wat to check where the licenses is activated? i have several licenses and i am pretty sure at least one domain is no longer active and i would like to re use the license

Hi,

You can manage your purchase code(s) and registered domain(s) at https://account.uxthemes.com.

Good day. Is this compatible with Thrive Themes? I.E. Can I build some of the site elements with thrive? Thank you!

Hi,

We haven’t tested that yet. But, you can join our official Facebook Community and get the opinions of our users (+33K) about that. Please don’t forget to accept the group rules of the Facebook Community if you decide to join.

Hi Can you confirm if its possible to White-label the ux builder or just rename the ux builder??

Example wording to change: “Edit with ux builder” Page nav tab “UX Builder”

Thank you

Hi,

Unfortunately, it’s not possible for now.

is compatible with elementor pro ?

Hi,

We haven’t tested the pro version yet. But, you can join our official Facebook Community and get the opinions of our users (+33K) about that. Please don’t forget to accept the group rules of the Facebook Community if you decide to join.

would the team ever look at intergrating RankMaths into the UX Builder so that SEO and optmisation can be done while using UX builder?

Hi,

You can vote on an existing feature request or submit a request here for a new feature you want to see on Flatsome.

Top rated features will be included in our developer’s to-do list.

Update in progress

can I use this template for multiple clients or only for one client?

Hi,

You can only use one license on one domain at a time.

Presales questions:

Lots of complaints about instagram feed – when are you going to fix it?

No response to documentation request seems like poor support? 10 days ago Can you please add this info to the documentation so we can all adjust the speed of slides.

Magnific Popup lightbox is not good for mobile. What are you replacing it with?

When is Flatsome version 4 being released?

Hi,

You can submit your pre-sale questions here.

Our support team will be happy to assist.

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