5241 comments found.
Been using the theme for a bit now but recently after the new update when i try to save in theme options it says “It seems the saving process has been blocked”. I check my hosting and deactivated mod security for a short time and saving worked again but having mod security disable isn’t good, am just confused because everything was working fine with mod security active until recently. Not sure how to tackle this issue.
So I managed to get this sorted through my hosting.
hi, is there an option to choose whether to justify the text of the articles?
Hi @spythebest!
Thanks for using Jannah.
WordPress remove that option, check this https://siteefy.com/how-to-justify-text-in-wordpress/
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Google AdSense are not rendering ads in the infinite scroll
Google only places ads in the first article. There are no ads in articles loaded via infinite scroll (via Jannah autoload posts plugin). Could you solve this issue in next update?
Hi @Magoos!
Thanks for using Jannah.
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so send us an email via our profile page and include your site URL with wp-admin access so our developers could investigate.
Best Regards.
How is it possible to “block” blog authors from changing post views when editing their post?? I want only the owner of the website to have that permission. Thanks!!
Hi @Billakos21!
Thanks for using Jannah.
There is no automatic option to do that, but you still can do that via a PHP code. renew your support and create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
hello, After I purchased the template I did “nt find RTL Demo How do I find it What is the latest version of the template I have version 6.1.5 TNX
Hi @all4arabcom!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
When will the problem with the anchor menu that stays with the entire color active instead of activating/deactivating as we go down in the option be resolved?
Hi @evandrobm15!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Could you add option to disable thumbnail of posts on category, tag page?
Hey how are you? I’m here to report a possible bug (which I think might be worth checking out).
Some time ago, I noticed that when enabling the “Post View Source” function using the Jetpack Plugin by Automatic, it makes the loading of some types of pages slower.
For example, on the posts part of my homepage, I use a pagination button called “Load More Posts”, when people click on this button, a circular icon appears that keeps turning and then more posts appear.
The problem is that whenever I have Jetpack’s Post View Counter active, the “Load More Posts” button takes much longer to load more posts.
For example, when the post view counter is disabled, or using the theme’s counter, I just click on the “Load More Posts” button, and the icon will only rotate once, and then the next posts will appear. But when Jetpack’s page view counter is active, loading posts takes much longer, and the loading icon keeps spinning over and over until posts appear.
https://i.imgur.com/HeApqP2.jpgI have also noticed that loading pages for files such as categories, tags etc, especially when these pages are set to display the pagination numbers “1, 2, 3 …” are slower to load when the View Counter of Jetpack is turned on.
That is, loading performance is somehow slower when the Jetpack views counter is active.
I got in touch with the jetpack team once, and they said that possibly this had to do with the theme, and that I should be talking to you about it.
Hi @WeslleySim!
Thanks for using Jannah.
Jannah uses the stats_get_csv and stats_get_from_restapi functions provided by the JetPack plugin to retrieve the posts. so the performance issue here is not related to the theme.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
hello sir, just purchased week ago. installed in old domain, but want to change in new domain. can you please release licenses so that i can install lincese in my new domain.
Hi,
You can manage your licenses and domains from here https://tielabs.com/members/licenses/ Deactivate the old domain from here and activate the License on your new domain.
Please note you can use each license on only one domain, check this article for more info Theme licenses and activation https://jannah.helpscoutdocs.com/article/188-theme-licenses-and-activation
Best Regards! TieLabs
When will custom functions be able to pull a image from the post to display on the background
Hi,
Thanks for the suggestions, it is really appreciated.
We’re not working on that at the moment but I’ll pitch it to the team and see what they think.
If you have any more features requests please share them with our community by adding them to our ideas repository: http://tielabs.com/members/submit-your-idea/Have a nice day!
Inline ad ad count defaults to 5. It will become more lucrative to have it 10 on blogs with long content. Thus, there will be no need for plugins like Adinserter.
Since it is already attached, it will not be too much trouble for you to increase it.
also Can the side field stay fixed on Autoloaded posts?
Hi there,
I want to replace my current theme with yours, will your theme improve my site speed? Here is the link to my site https://creativetacos.com
Let me know and I will purchase it asap
Thanks
They must add a category block on the main page. that would be great to add category as a block
Hi,
Thanks for the suggestions, it is really appreciated.
We’re not working on that at the moment but I’ll pitch it to the team and see what they think.
If you have any more features requests please share them with our community by adding them to our ideas repository: http://tielabs.com/members/submit-your-idea/Have a nice day!
Hi. Is there a way to create a bar price similar to the one showing here: https://www.caranddriver.com/lotus/eletre ?
Hi @clickseffect!
Thanks for using Jannah.
There is no option in Jannah to do that.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hey there,
Everything looks perfect in this theme and really love it, but i want to have a page with custom filters, so i want to ask if Jannah support CPT and ACF?
Thanks
Hi @uriziel85!
Thanks for your interest in Jannah.
Our page builder doesn’t support CPT
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hey and sorry for the late reply. Thanks for your clear answer, it’s really appreciated it. Do you have any plans though to implement that kind of functionality, or is it completely out of your scope?
Thanks again for your time 
Hi @uriziel85!
Thanks for your interest in Jannah.
It is not on our plan for the near future updates.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hello, can I install the theme on more than one site with a single license?
Hi,
Thanks for your interest in our theme.
According to the regular license of ThemeForest, you have to purchase a regular license for each website
Please check the license terms here http://themeforest.net/licenses/standard and this article for more info on Theme licenses and activation https://jannah.helpscoutdocs.com/article/188-theme-licenses-and-activationBest regards
hello. How can I remove these colons??? I don’t like them because they take up space and it’s not necessary because there are two arrows on top to do what those two points do https://www.cristopower.com/wp-content/uploads/2023/02/Untitled.png
Hi @jhancarloshd!
Thanks for using Jannah.
The provided screenshot doesn’t work
Best Regards.
ok sorry. new link https://www.cristopower.com/wp-content/uploads/2023/03/Untitled.png
Here I leave you a demonstration of how your website can be seen if you decide to add that to the categories. That’s beautiful and that page is wordpress and it already has that included, and it’s beautiful because that way all your subcategories will appear when you open a category that’s great… I also bought that page but I don’t use it because they are very limited, but in its category options has that nice tool to show the subcategories within the main category. It would be good if you guys did that in a next update.
Hi @jhancarloshd!
Thanks for using Jannah.
Add this code in the theme options page > Styling > Custom CSS
.scrolling-slider .tie-slick-dots{
display: none !important;
}
.scrolling-slider.slick-dotted{
padding-bottom: 0 !important;
}
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
wow thanks. My website now looks very nice hahaha. I hope they keep doing a good job and adding options that others don’t have… the return buttons inside the entries are urgently needed and also the subcategories in the category files. thank you and keep up with this beautiful theme
AdBlock Detector still does not work
AdBlock Detector still does not work if you are using uBlock – images are displayed and no message appears on the screen.
I have the following question: Which thumbnail templates are relevant for the theme ? Currently I’m trying to reduce the amount of files and wordpress makes several out of one image. Therefore, I wanted to suppress some generations via code without affecting the theme and the display.
Hi @SchattenZirkus!
Thanks for using Jannah.
Jnnah only uses 3 sizes and you can manage them from the theme options page > Images section.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hi, I bought the theme of Jannah a few years ago and now I use it on a Tech News website (with emphasis on gadgets), the idea is that since I went on your topic I have received more traffic from Google Discover and Google News, Which shows that this theme is very well optimized from the SEO point of view as well as from the point of view of the loading performance. I want to congratulate you on this!
However, when it comes to design, I think the theme is a little outdated, users are blocked in a few design elements that they can switch, but there are few elements.
With a news site and reviews about gadgets, I want to propose a suggestion that I think would bring more sales + happy customers. I would like to offer a new demo for a site that has the main theme technological news and reviews, there are many sites with a modern design from which you can inspire, among them: https://wccftech.com/ and https://www.androidauthority.com/.
Thank you, all the best!
Hi,
Thanks for the suggestions, it is really appreciated.
We’re not working on that at the moment but I’ll pitch it to the team and see what they think.
If you have any more features requests please share them with our community by adding them to our ideas repository: http://tielabs.com/members/submit-your-idea/Have a nice day!
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