8858 comments found.
Motor theme. I changed the entries in Additional features but they don’t update. Builder Elementor
Hello,
Please make sure that you have set the needed changes in the Elementor templates section, you can manage templates for single listing under the theme options > single listing > listing template section by editing the template with Elementor
Cheers
Good day
Thank you for a greta theme. I have deactivated my theme in website I no longer need it for.
It deletes the theme but when I go to stylemix support website to check my subscriptions it is still active there.
Please check my ticket reference and remove that code and reassign it to my current website please.
This should be an easy step to do but it is not working.
ticket reference is #44590
Hello dear,
Thank you very much!
You need to deactivate the license key from your previous domains directly from the site WordPress area, our support managers already replied to your email, please kindly check and email if you have additional questions
All the best!
Unfortunately I still cant access my theme.
Good day, Please can you assist. I am unable to access my theme. I deleted and deactivated the other domain. Now Im stuck going on 2 days trying to activate on domain I sent you. There is no option for me to activate the domain, that is why I am writing to ask you to please follow-up. I sent my login details for support to login and activate.
Hello,
Your email was already replied to, please kindly recheck it and let us know of any progress via email directly.
Cheers
Very Poor Support!! 2 Tickets and 11 days after still you have not fixed the bug in the datepickers in rent a car functionality!! This is really a VERY POOR SUPPORT!
Hello dear,
I have checked your ticket history, our support manager already provided the case to our developers and QA roadmap, it needs time to include fixes for unexpected cases and issues in future updates. Please kindly note, that support managers are not developers and they won’t be able to fix code scripts from their end.
Regards
Just did the upgrade and all he LL broke lose. I got in an infinite loop with plugin updates and couldn’t go anywhere else in my dashboard. Had to go to backup
Hello,
Try to activate the parent theme and re-check the update once again from a scratch, it should solve the issue.
In addition, you can try to go to your Envato account, > downloads section and download the latest version of the theme, then Unzip the motors package and navigate to the Bundled Plugins folder.
In the Bundled Plugins folder, find the STM Motors Extends plugin zip archive.
Unzipping the plugin zip archive.
Connect to your WordPress site via FTP/Cpanel and navigate to the following directory: ”.../wp-content/plugins/”.
Find the stm-motors-extends folder and remove it. Upload the unzipped stm-motors-extends folder in Step 2 to the ”.../wp-content/plugins/” directory
Cheers
presale questions
1st i want you to know is there a different view for the diver (like admin has different back-end view and my drivers have a different view . ) 2nd is there an option if someone book our car and location to pick from airport send SMS alert saying passenger meet on airport or whatever location the mention ?
can i see the backend ?
thank you
Hello dear,
Unfortunately, there is no such kind of options in the Rental system of the Motors theme by default. As the Rental Items are Woocommerce products only the admin of the site can log in to the back-end and manage products, there is no SMS alert tool for reserved items in the Rent system.
Please let us know if you will have additional pre-sale questions
Cheers
i will replay our site https://absolute-transport.com/sewa-bus-pariwisata-jogja/ by this theme..
Hello,
Please recheck the theme documentation, and let us know if you will have pre-sale questions according to the theme settings and options, we will be glad to answer your pre-sale questions > https://docs.stylemixthemes.com/motors-theme-documentation/
Cheers
STM Post Type Version 4.6.9 has errors an will not activate.
Fatal error: Cannot declare class STM_PostType, because the name is already in use in /var/www/wp-content/plugins/stm-post-type/post_type.class.php on line 5
Hello,
It seems you already have the same folder name. We recommend you log in and check from the FTP side. There is no option to activate or install the plugin if you already have the same folder
Cheers
Hello!
I can install this theme in a folder, for example site.com/folder Thank you!
Hello,
You can try to use a multisite function of WordPress. For details > https://docs.stylemixthemes.com/motors-theme-documentation/installation-and-activation/multiple-websites-on-one-license
Cheers
Hi, Does the platform support car rental blocking, inventory control example if i have 3 gps, that with all the bookings only 3 gps can booked and discoount rates if car is rented more than 2 weeks? Thanks
Hello,
It depends on the tock, and yes, you can set the stock number for the rental products. You can set discounts by a fixed price for rental days. For example, if more than 5 days the price will be 100, if more than 8 days the price will be 200, and so on. For details about Rental products for the Rental demo, we recommend you check the following topic > https://docs.stylemixthemes.com/motors-theme-documentation/car-rental-layout-features/rental-products
Cheers
Thanks foor the reply, last 2 questions…. 1. Can you block cars from backend and 2 can you do custom pickup at a cost? Thanks
Hello,
1. Rental Items are Woocommerce products, and they can be blocked from the back-end under the Woocommerce section by editing products, settings stock as “0”, or changing products as draft
2. We are not providing customizations/modifications from our end. The customization department is a completely separate department with its own managers and developers, for details and pricing, you can contact from here > https://stylemix.net/?utm_source=themeforest&utm_medium=08_07_2022&utm_campaign=hire_us
Cheers
3 days and still no reply on my ticket….
Hello dear,
Thank you for your reminder. I should inform you that, our ticket system works 24/7 and which means that you can create tickets at any time. All the created tickets will be checked and replied to you according to the ticket created special ID queue and assigned individually to our support managers. However, there will be delays as tickets will be in the checking stages on business days. The delay will be different due to the weekends and holidays in general. The maximum delay will vary depending on the factors that we have pointed out. Note that the delay could be variable as we are located in different time zones, so take it into consideration as well.
Cheers
Hello, if we import one of your older demos for the page content, can we still use Elementor to build the header and footer as we want to customise the header and footer. Thank you
Hello,
Not all demo layouts are ready to be used with the Elementor builder at the moment. You will be able to check, if you are importing a demo layout for the first time, when you will go to the Demo import and select the Elementor option, there will be displayed all the available demos for the Elementor
Cheers
Thank you.
What is the differnece betwen “listings” and “inventory”? it`s not possible to change the “listings” template, so i want only use the inventory page. I want to use another filter plugin (filter everything) in my project and that isn`t possible on listings page
Hello,
The inventory page is the page with a filter. The inventory page will display all the listings, and sort listings according to the filter settings. Listings and Inventory section is the Motors basics by default. It is not recommended to use other third-party extra plugins to manipulate the theme default listings and inventory sections
Cheers
Okay, i changed back to WPBakery Classified Theme, because Range Sliders were not working in your filter sections in elementor classified theme. But now filters are working fine and i love the dynamic ajax filtering. I deleted the listings out of breadcrumb and menu, so no one will get to this page. I only will use inventory section with car modern filter. But i don`t know why, i don`t have pagination in my inventory page, it shows all listings in one page. I don’t find where i can change the values (listings per page in list view and in grid view in theme settings, want to change from 3 to two columns and show only 10 or 12 listings in one page)
In the Modern Filter element, there won’t be paginations by default according to the element’s default structure and functionality. We should inform you that there is no option to manipulate columns and listings displayed per-page
Cheers
For any reason it will copy the products per wow from inventory page also in modern inventory. I am missing a counter in the filters. I have alot of filters but it can`t show how many posts are there. This is a main function of a filter. Also the sorting won`t work for most of my taxonomies. Only sort by price and date are working. My custom like weight wont’t bring the filter to any action. Very buggy. In the noemal inventory the caliic filter shows no results in any filter. Ihave opened a tcket for that and hope you will reply there.
It is hard to understand without clarifications, please kindly provide more details and screenshots directly in your submitted ticket, our managers will check your ticket as soon as possible according to the ticket ID queue
Cheers
Car rental theme doesn’t show menu on mobile phone. Also the footer with the social icons isn’t in center. It’s hosing curious. How to fix this ?
And please don’t tell me to open a ticket cause your system says that my support period ended on 14th and today is the 14th.
And where’s the well documented documentation on how to activate and configure the payment methods ?
Nowhere shown something like this.
And functionallary shouldn’t be covered from support. You are selling a working script. So u need to fix bugs in your system ….
Another issue and still no response from the support team,. Is it really “Supported” Seems that they dont care anymore about customers like the other comments say too..
https://prnt.sc/tC68qX1F4695Settings at WooCommerce set to “including prices”. Product settings set to standard but doesnt show it like in the screenshots. Shows price without the additional “incl. Tax” and if click on info for the “stm-promo-popup” it calculates gros price plus another time the taxes. So customer would pay two times the taxes
When u can fix this issue bug at the tax calculation?
Also why it isnt showing the extra “Text for the price” at the price section?
Hello dear,
The menu section for mobile works properly on our live demo site > http://joxi.ru/Dr8bOYyCKVo5q2 >>> http://joxi.ru/ZrJ30KYUQJwlGm
You can check the mobile appearance from our live demo site, for example from here > http://joxi.ru/ZrJ30KYUQJwlGm
If you want to make socials to be centered, you can use custom CSS, if you have CSS skills, you can easily use it under the Appearance > customize > CSS section > http://joxi.ru/8AnZ9lotNBzkPA
According to your question about the payments, please be informed that in the Rental demo layout payments depend on Woocommerce by default. If you have difficulties with the settings of the Woocommerce payment, we highly recommend you check the Woocommerce plugin documentation for payments and checkouts > https://woocommerce.com/document/woocommerce-payments/
If we detect a real bug or fatal errors in the theme we will immediately report it directly to our QA and developers department directly, so they will be fixed in the coming updates due to the priority of the task
Once again, please note the fact that the theme doesn’t manipulate the Woocommerce tax or Woocommerce payments in general.
We care about our customers, and we are here to reply to your questions as soon as possible, sorry for the delay in response, and have a great day!
Kindly be informed, that the comments section is mostly for pre-sale questions
All the best!
Failed to reset cache for the instance #6: PHP Fatal error: Uncaught Error: Call to undefined function stm_get_all_listing_attributes() in /var/www/vhosts/sidug.de/httpdocs/wp-content/plugins/motors-wpbakery-widgets/includes/register-widgets.php:26 Stack trace: #0 /var/www/vhosts/sidug.de/httpdocs/wp-includes/class-wp-hook.php(308): vc_stm_elements() #1 /var/www/vhosts/sidug.de/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #2 /var/www/vhosts/sidug.de/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action() #3 /var/www/vhosts/sidug.de/httpdocs/wp-settings.php(617): do_action() #4 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1356): require(’/var/www/vhosts…’) #5 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1274): WP_CLI\Runner->load_wordpress() #6 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(28): WP_CLI\Runner->start() #7 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/ve in /var/www/vhosts/sidug.de/httpdocs/wp-content/plugins/motors-wpbakery-widgets/includes/register-widgets.php on line 26 Fatal error: Uncaught Error: Call to undefined function stm_get_all_listing_attributes() in /var/www/vhosts/sidug.de/httpdocs/wp-content/plugins/motors-wpbakery-widgets/includes/register-widgets.php:26 Stack trace: #0 /var/www/vhosts/sidug.de/httpdocs/wp-includes/class-wp-hook.php(308): vc_stm_elements() #1 /var/www/vhosts/sidug.de/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #2 /var/www/vhosts/sidug.de/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action() #3 /var/www/vhosts/sidug.de/httpdocs/wp-settings.php(617): do_action() #4 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1356): require(’/var/www/vhosts…’) #5 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1274): WP_CLI\Runner->load_wordpress() #6 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(28): WP_CLI\Runner->start() #7 /opt/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/ve in /var/www/vhosts/sidug.de/httpdocs/wp-content/plugins/motors-wpbakery-widgets/includes/register-widgets.php on line 26 Error: Es gab einen kritischen Fehler auf deiner Website.Erfahre mehr über die Problembehandlung in WordPress. Es gab einen kritischen Fehler auf deiner Website.
I think there are some bugs and issues on your side what makes the script buggy and not usefull…
And i dont think that those errors come up if nothing is changed at wordpress and you see the errors in the log
And the last reviews are shown your real support which isnt good. Everybody should read the bad reviews from people who really want to use the script for a specific website
The error notification doesn’t come from the theme scripts, the notification is from your caching plugin, but it doesn’t mean that the theme includes a restriction. According to the error notification, the whole error log that you sent here comes from your third-party extra plugins. If you have unexpected restrictions, we recommend you re-check by deactivating your site’s extra and third-party plugins, as you can see unexpected cases could come from different ways. There is no such kind of error notification on our customer’s live websites (we have more than 18.000 active users of our Theme) as well as in our testing environment. As for testing purposes, we recommend you install the theme on a completely fresh and clean WordPress environment with the theme’s required server limits on your own local host. The bad review usually comes from incorrect using of our theme and due to several other factors, we can confirm that sometimes there could be real bugs, as you can see there is no ideal product in general, we do our best to decrease this factor, however, we can confirm that this case that you have provided here, is not the theme related issue by default, So, please gently follow our suggestions
Regards
I have been waiting for support from you. I have an issue that needs your attention for over a week. You keep telling me there’s nothing you can do but it is a feature of the theme! I have contacted wp import and wp bakery support and all roads lead back to the theme customization. I need your help! My import is working fine it just won’t go into the custom listing layout I created and set in WP Bakery per your documentation! How do we fix this!
Hello dear,
Sorry for the inconvenience and thank you for your reminder. We have checked your ticket, the support agent already sent the case to our developer’s roadmap. So, our developers are working on this issue. Some fixes and improvements are taking more time than expected. Unfortunately, we can’t provide an exact release date.
Cheers
I fixed it myself with help from wp import. Mapping is difficult from the feed to the sold checkbox and to designate specials from the feed. Any help is appreciated.
We are glad that you have resolved it! Please kindly note the comments section is for pre-sale questions by default, if you will clarify in a bit more details by submitting a new ticket on our support site, our managers will be glad to assist you as soon as possible according to the theme default settings and options
Cheers
Hi,
How can I get a list of all the brands in my filters, even if I don’t have a vehicle in that brand?
Hello dear,
Could you please gently clarify what demo layout you are using and on what exact filter you would like to display all brands? Thank you in advance!
Cheers
When will the elementor version of the ev-dealership template be available?
Hello,
Unfortunately, I am not able to provide details at the moment. You can track the included changes in the theme documentation > changelogs section > https://docs.stylemixthemes.com/motors-theme-documentation/changelog
Cheers
Hello Is it possible for you to solicit support? I submitted a ticket last Friday, I understand that weekend you probably don’t work, but I’m stuck, I just tried to import the demo files, but it shows a fatal error, so I can’t use anything
Hello dear,
Sorry for the delay in response, we have a large queue of tickets in these days, as a result there could be some extra delays. However, I have marked your ticket and informed our support managers, it will be checked as soon as possible due to the tickets ID queue. Moreover, I should inform you that we didn’t detect any restrictions with demo import on our testing environment and we can confirm that there shouldn’t be any restrictions with the demo import process. So, I recommend you please kindly make sure that you are installing the theme on a completely fresh and clean WordPress environment, in addition, please make sure that your server limits are according to the theme minimum required limits > https://docs.stylemixthemes.com/motors-theme-documentation/general/system-recommendations (we recommend you to use PHP 7.4 version if you are using PHP 8 kindly decrease it to the 7.4 version)
Cheers
Hello, Is there any way to make taxonomy URL SEO friendly : Example : Current URI : ?taxonomy=make&term=audio in the browser => Change to : taxonomy/make/audio
Is this possible ? Thanks
Hello,
The taxonomy in the browser that you have mentioned is active on the inventory page, the inventory page uses the ajax function for searching, and that URL slugs could not be changed by default
Cheers
I just bought the theme for auto parts and Elementor but it seems that the “Auto parts” is not compatible with Elementor…what can I do now? It is possible to get a refund?
Hello dear,
The Elementor integration was recently included, and not all demo layouts are integrated with the Elementor at the moment. Auto Part demo layout will be integrated with the Elementor in the future updates step-by-step.
Cheers
Ok, understood, but this wasn’t specified. So please tell me how to proceed in order to get the refund.
Thank you
You can send refund requests directly from the ThemeForest -> https://themeforest.net/refund_requests/new
Cheers
Anyone facing issues with this theme and WP Offload Media plugin ??
Hello,
We didn’t advertise that our theme is integrated with such kinds of plugins like “WP Offload Media”. If you have difficulties with the plugin settings, we recommend you contact the plugin authors directly
Cheers
Any other plugin that handles (offload/serve) listing images to S3, you can suggest or have tested ?
Hello,
The theme has not been tested with this type of plugin, so we cannot recommend a specific one.
Kind regards
Hello, I can confirm that neither WP Offload Media, neither Media Cloud plugin can serve the listing images.
If you install the plug-in before demo import, all demo images are imported to S3 and works well. But you cannot make it work with new images. Probably because listing images are stored elsewhere and plug-in cannot recognize them.
It’s bad for quota that theme cannot work with a regular S3 Offload plug-in.
We are trying to find a proper solution on this, before deciding to change the theme…
