6411 comments found.
I will like to use Jnews – Module 28 on the category page contents but it is not there. https://prnt.sc/1hsWLCwyIDkr . Please how do I fix it? My support has expired so kindly answer me here.
Hi bemtele,
unfortunately we do not provide the jnews module 28 as option in category template, but if you still want to use jnews module 28 in category template you can make custom archive template, you can check the documentation in the link below
if you need guidance to use a custom archive template, please try to extend or renew your support license.
our support team will be happy to help you
Thank you
Hello, How can I set a limit on the number of tags present in the footer? Regards
Hi jeff44,
Unfortunately we don’t have the option to limit the number of tags present in the footer.
but you can use additional code to this filter to limit the tags in the footer
if you need help using this filter, please submit a new ticket in our forum.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
PayPal is not supported in my country, so I cannot purchase JegAI Assistant. please add credit card payment method
Hi Melek09,
thanks for your interest in JegAI Assistant we will consider adding Credit Card payment for JegAI Assistant
you can contact us here so we will be able to send you direct message, when the credit card payment is ready
Thank you
Hi, Did Jnews start to add 16×9 YouTube video thumbnail aspect ratio support?
My thumbnail images are all cropped. I need all articles’s thumbnails to be 16:9 ratio.
Hi hodaka888,
we will consider a 16×9 thumbnail aspect ratio we will add it to our feature request, but we can’t promise it will be available in the next update
Thank you
hi I Have a problem. when i bought jnews theme from 2 weeks. the theme install doesnt work. it say “comming soon”
please. i need a help
the theme plugins doesn.t working
Hi khalidfouad650,
regarding this thing, please create a new support ticket in our support forum, our team may need more information about your website.
Click Here To Get JNews Support
our support team will be happy to help you
Thank you
thanks. it solved
After upgrading to Version 11.0.1 : 28 February 2023 unfortunately search button stopped working in URL now showing # how to fix it?
Hi zajecc6,
we didn’t experience the issue of the search button, please check the search button functionality in our demo, our demo uses the latest JNews version, you can check it in the link below
you also can check the video of the search button functionality in the link below
first please try to clear the browser cache and cache of caching plugin if you use one
if the problem still persists, please try to extend or renew your support license.
our support team will be happy to help you
Thank you
The code quality is unfortunately poor. Moreover, the blogs seem to lack focus on the content. The WordPress Table Blocks are malfunctioning, causing issues on both posts and pages.
As evidence, I would direct your attention to this specific webpage: https://droidfeats.com/privacy-policy/.
The tables there are in disarray, displaying as non-responsive, off-centered, and generally appearing to be inadequately coded.
May I kindly request a CSS code that would temporarily fix this issue? I humbly ask that you refrain from suggesting to renew the support for such a minor bug, especially since it originates from your end. Thank you for your understanding.
It is my sincere hope that these issues can be addressed and remedied as soon as possible.
Thank you for your attention to this matter.
Hi saeedashifahmed,
in the next update, we will consider adding an option to make the table on a single post can be scrolled
if your support expired, please try to extend or renew your support license.
Thank you
Let’s take a look! I will provide feedback following the next update. Please also prioritize the content aspect. You could learn from Kadence Theme or GeneratePress, which, while not as flashy, are solely focused on content. Their WordPress Table blocks, bullet and numbering formatting, separation, and other features all appear to be excellent, well-coded, responsive, and robust.
The latest update has been released already. However, the issue with the tables remains unchanged. The theme has been poorly coded and requires attention. Would you kindly address the matter without requiring me to purchase extended support? It’s a fundamental issue that needs to be resolved.
we already add Disable JNews Style on table option in the customizer, you can enable this option so the table won’t be affected by JNews style and the table will use Wordpress default style
Thank you
I would like to express my sincere gratitude for the improvements you have made in response to customer feedback. My experience has significantly improved as a result of these changes.
I would like to kindly inquire if it is possible to apply the same changes to the “Pages” section as well. At the moment, it seems that the modifications have only been implemented for blog posts. I would greatly appreciate if you could also disable the JNews Table style in the “Pages” section to maintain consistency throughout the website.
For your reference, I am providing a link to one of the pages containing a table: https://droidfeats.com/privacy-policy/
Thank you for your prompt attention to this matter. Your assistance in enhancing the user experience is invaluable, and I look forward to seeing the continued improvements on the website.
thank you for the suggestion we will then add Disable JNews Style on the table option for the page too
Hello there, JNEWS. we have falling in love with your UI and have been using your theme for sometime now. We would appreciate it if you could create an app in addition to the theme, even if it means paying for it again. Other theme users may want the same thing; please find a way to do it in version 12.
Hi Adminpop,
Thanks for the appreciation, we will consider to add your suggestion to the feature request, but we can’t promise it will be available in the future update
Thank you
I don’t use the AI Assistant. Is there a way to remove it from the editing screen?
Hi loyski,
may I know why you don’t want to use the assistant? it is not having the feature that you need or you just don’t need an AI assistant to write in general? it will help us to improve the assistant
if you want to remove it from the editing screen please submit a new support ticket on our forum
Click Here To Get JNews Support
our team will try to help you
Thank you
Your theme is excellent, but there are two comments.
1.”Related Post” and “Inline Related post” will always demonstrate the latest articles that are boring for the user, when there are many articles on the site. Is it possible to add a random sorting by category to the code, taking it into the settings (‘sort_by’ => ‘Random’).
2. Autoload Content Filter is sorting by category, random, etc. But it is impossible to show that a random article from the category that the user is watching is shown.
P.S. I know how to change it in the code, I just get tired of monitoring the updates of the plugins and theme.
Hi mensby,
Thank for the appreciation, we will consider to add your suggestion to the feature request, but we can’t promise it will be available in the next update
Thank you
Restricted content, hello the restricted content function I don’t want to charge, I want people to subscribe with their email to be able to see the content, is it possible ?
Hi rcmsoluciones,
unfortunately at this point our paywall feature only allow charged user to see the content of the post, we don’t have option to allow subscribed user that haven’t bought subscribe or unlock package to see the post
Thank you
Hi. Thank you for the latest update! I no longer have support, but I wanted to bring this to your attention because the update didn’t fix it.
The first video in the JNews Video Playlist doesn’t play (it always shows the spinner as it’s trying to load but never does) when viewed in Safari. It used to load in Safari, but not anymore. Meanwhile, it does appear and play when viewed in Chrome.
You can see it here (further down on the page):
https://museum.animalsvoice.com/plight/food/birds/hatcheries/I wanted to bring this to your attention for a future update if possible. And thank you SO MUCH for this versatile theme!
Hi dillonwalsh,
we’ve checked your site and tried to play the JNews video playlist in safari and it works normally, please check the video below.
you can check our JNews video playlist demo in the link below.
if you still experience the issue on your side please extend your support license and submit a support ticket in our forum.
we may need further information about your problem.
Thank you
That made me look at it on my iPad and you are right: it plays! So it must be my iMac Safari causing the problem (even though I’ve deleted cache, rebooted, etc.), but thank you so much for getting back to me so quickly and for taking the time to check it out.
I have a question, can you set the JNews overlay slider so that it changes automatically as with other sliders ?
Hi dteam1,
unfortunately we don’t have option for autoplay in JNews Overlay Slider
Thank you
Hi! Why review posts don’t have meta data like normal posts in jnews modules? Date publish, author profile pic, number of comments etc. Only the author’s name is displayed. Can I edit it somehow?
Hi janvojacek3,
if you refering to JNews – Review Search module, unfortunately we don’t have option to change the meta on that module.
if you still want to change the meta on JNews – Review Search Module you can use this our custom filter “jnews_module_post_meta_1”to update the code of the meta.
if you need further guidance please submit support ticker in our forum.
Thank you
On this new Jeg AI Assistant, we who bought Jnews do not need to pay for credits to use it?
Hi wollens,
JNews license owners have the privilege to get free 15.000 credits to use the JegAI assistant
Thank you
JegAI Assistant is very poverful
Hi nwnuyhs,
could you please give us more information about your experience with JegAI ? we will be glad to hear your suggestion to improve the experience on JegAI Assistant
Thank you
Do you have any pugling that will generate a PDF version for subscribers? I would like to know if front of the news is registered only for registered users?
Because it is necessary that only by determining types of user can it be released to register notifications. Example : Journalists or news office
The subscriber cannot publish news
Hi silva84,
unfortunately, we don’t have a feature to generate pdf version of a post for subscriber
you will need additional code to filter specific user roles to be able to access the JNews Front end submit you can use this custom filter “jnews_frontend_submit_user_subscription”
Thank you
Hai. Bagaimana caranya menambahkan kode data-full-width-responsive pada iklan AdSense supaya tampilan iklan mobile jadi full sesuai lebar layar.
Hi mastrigus,
berkaitan dengan hal ini tolong buka support ticket baru di forum kami, dan jika bisa tolong cantumkan url dari page dengan iklan yang anda ingin buat full width.
Click Here To Get JNews Support
jika support anda sudah expired tolong, kami harapkan anda dapat memperpanjang support license anda
Terima kasih
Hi! my support period get expired so that why i am asking here. I just want to know when we click on buy button on paywall product page we get a login popup, can we redirect it custom login page instead of showing login popup? I am using ultimate member plugin for login and registration page. Also give me the required code if posibble
Hi Fusionxart,
unfortunately we don’t have option to use custom login page for paywall at this point
Thank you
Hi Fusionxart,
the documentation link that you provide above is a different product that is the documentation of JegPaywall a dedicated plugin for paywall and a different product with JNews Theme.
unfortunately at this point JNews Paywall doesn’t have the feature to use custom login page
Thank you
Pre qs: Can the theme showcase multiply author in one article ? and how does that look like
Hi Andersjpg,
yes, JNews can show multiple author on one article, please check the screenshot below
you can also visit one of our demo on the link below
Thank you
Amazing thank you!
