Discussion on Theratio - Architecture & Interior Design Elementor WordPress Theme

Discussion on Theratio - Architecture & Interior Design Elementor WordPress Theme

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Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

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Hello, I purchased your theme and installed it but it seems that it is not displayed correctly, and there are demos that do not work at all, Home 6 does not exist and Home with sidebar doesn’t show the side menu. I hope you come in and check it out because I’ve already given up

https://barekettest3.ussl.co.il/ user: ratiosupport pas: ratiosupport123_!!

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi, i am having troubles to remove the pageloader. First i did try to solve this on my own but did manage. Then i thought its about Elementor and did write to their support. But they told me it must be somehting with the theme. Can you please help me out with that? Thanks in advance :)

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Thank you very much :)

You are welcome, Thanks!

there are header builders and footer builders.

header builders are already built a few things. and footer builders are not.

How do I apply them on my whole website?

I could look for any button or text to apply them on my header and footer.

Thanks.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello,

I have a problem with your theme. I accidentally deleted the third widget area now I only have two. Now I need 1-2 widget areas again. How can I create a new one with the same design.

I need the widget service

www.wirverlegenestrich.de

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello, I’m about to purchase the theme. So how easy is to build everything from scratch for the RTL? How many hours it will take (average)? I need to confirm that it would be suitable for my level.

Thanks!

Hi,

1, When your website is working in RTL language. The theme is then automatically adapted to the RTL language.

2, You will only need a very little tweaking in terms of padding, margin, and text alignment in the page editing with Elementor.

3, Please don’t worry, we will help you complete the RTL website quickly.

Thank you for your interest in our theme!

Hi

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Here is what I can offer:

Guest Posting: I will help you publish high-quality articles on authoritative websites that are relevant to your niche. These articles will include a link back to your website, which will drive traffic and help you establish your brand.

Link Building: I will help you build high-quality backlinks from authoritative websites in your niche. This will help you rank higher on search engines and increase your website’s visibility.

I have a proven track record of delivering results for my clients, and I believe I can do the same for you. If you are interested in learning more, please let me know, and I’d be happy to discuss details further.

Thank you for considering my proposal. I look forward to hearing back from you.

Best regards,

Hello,

I’ve recently had the following problem. I need a new widget area. Unfortunately I only have 2 available. How can I create a new widget area? Do you have an introduction?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

HI I purchased the wrong plug-in I was curious if I could recieve a refund? my code is 52d43c3a-4b2b-4aa2-b373-f55c37a2c933

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello guys, we need some additional assistance with theratio theme. Can you please assist asap?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello, Guys, we need some assistance with our homepage. Can you guys help asap?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi there, we are about to purchase your theme and would like to know if there is a way to use the portfolio style (portfolio items list with hoover) but disabling the ability to navigate on the portfolio item page itself. We need this set up temporarily until we set up all the items correctly. Thanks for time.

Hi,

You can easy disable in the backend edit page: https://prnt.sc/mnDtISD9D8HF

Thank you for your interest in our theme!

Dear Author, I experience a bug in my Theratio theme. I have a scroll-down menu bar in my header picture, and it won’t go away. It’s sticky, and it’s in the headers of the blog grid, the product catalogue and the portfolio grid, also in the products and the portfolio project pages. How do I remove the scroll-down menu? I have tried everything. It happened when changed a header picture somewhere, and since then, it’s been on all these pages. Please help me fix this bug. Many thanks in advance. Best regards, Marieke

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

right side nav menu are not working i am using main page

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi

i’m using your theme and want to ask you some questions. Why on header cart icon not showing and not showing a toggle button as like demo theme “theratio” please let me know asap. email included on this as well – nitishdol@gmail.com

thanks

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

​Hi Guys the wordpress version is updated automatically , but my themes mobile view and some sections isnt working properly , theme forest has sent me the new updated version i have uploaded it but its also not working plus the slider revolution plugin also not getting update .. https://dokotsainfra.in/ my website please help Regards

Nikhil

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

After the latest update to 1.2.4, the Theratio testimonial slider isn’t showing correctly on mobile devices. See Marseven.nl/over-ons Not a caching issue or anything, I also see it within Elementor.

Hi,

Setup responsive for Carousel widget on Tablets/Mobile Phones! Hi,

You can easily set up “Theratio Post Carousel” widget for responsive on Tablets/Mobile Phones:

1, https://prnt.sc/h22UOAY4xWpo

2, Tablets device: https://prnt.sc/eLXTkjvl-2qE

3, Mobile Phones: https://prnt.sc/Xsb62imK3MmY

Thank you!

I have purchased TheRatio Theme but the Team carousel only shows one team member despite the face I have it set up to display 5 members on the screen?

www.hkdevelopers.co.uk

Hi,

1, Please update the Theratio latest version 1.2.4 for your website and also update all the plugins and WordPress core.

2, You can easily set up “Theratio Post Carousel” widget for responsive on Tablets/Mobile Phones:

1, https://prnt.sc/h22UOAY4xWpo

2, Tablets device: https://prnt.sc/eLXTkjvl-2qE

3, Mobile Phones: https://prnt.sc/Xsb62imK3MmY

Thank you!

Hi,

I am having a few problems with this theme. First of all, when I try to change the background color of the drop-down mega menu, only a part of the background color changes.

Also, the mobile header and footer don’t work properly. The columns cannot be aligned horizontally in a proper way.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi,

We’re using your theme TheRatio and we encountered a problem with your portfolio widget in Elementor.

It doesn’t load the portfolio items. We’ve encountered this problem on both a live environment and local hosted one, with both our portfolio items and the ones provided in the demo content.

Here is a screenshot from the Elementor edit screen. Screenshot 2023-02-09 at 16.33.25.jpg https://imgur.com/6PHMtnC

And here is a screenshot from the “Portfolio post type” where we added our own items. We’ve even added a category “all” and selected it in the Elementor widget, but it still won’t show any portfolio items.

Screenshot 2023-02-09 at 16.36.08.jpg https://imgur.com/a/dPzI3sf

Here is a link where you can check it: https://inspireddesign.digitalcraft.agency/portfolio-3-columns-wide/ (the view password is dca )

We’ve created an user for you so you can check what the problem might be:

username: theratio password: theratio1! login: https://inspireddesign.digitalcraft.agency/wp-login.php

Hope to hear from you soon! Thank you!

Hi,

Please don’t public your wp admin account here, it’s not private.

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

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