108 comments found.
I’m looking for the import demo site but cant find it. Where is this located?
Hello,
To import demo content please follow instructions from the documentation here.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
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Hello, I want to change the layout of player in podcasts page from standard to info-bottom but i can’t find a way to do so. I tried to enable editing podcasts from elementor options but when i edit any podcast through elementor i found no layers to edit.
Hello,
For podcast list you can find layout options in the “Layout” tab (please see screenshot). If you are perhaps referring to the player on single podcast pages shown in screenshot, then, unfortunately, this cannot be changed through theme options.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
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Hi.. I’m interested in buying this theme.. I want to know if you will update it anytime soon?
Thanks, Winners!
Hi there,
Please note that our developers are constantly working on updates for all our themes. At the moment we don’t have any ETA for when the new update will come out but we hope it will be released soon.
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waiting to buy once updated.. it’s been over a year.. and it’s kinda strange that you have 500+ sales and “no reviews?!?” Hmmmmm…
Hi,
You can find the review section here. Also, we can say that the theme is compatible with the latest version of WordPress.
Do let us know if you have any additional questions.
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Hello, I find your model great, but there are 2 options missing for me to buy it:
The first option: a simple player with your own buttons that would launch the video. Second option: The possibility of launching the audio through the listing presented as follows: https://prnt.sc/11ioedg. Which would also be applicable via your video player. Everything available would be perfect. I am ready to pay you more for this kind of module. Thanking you for your work.
Hello,
Thank you for taking interest in our theme.
For video player there is an option to use video button shortcode shown in screenshot.
The audio play button can be shown on list too, however, it is necessary to use “Simple” item layout (please see screenshot).
Do let us know if you have any additional questions.
Support
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Hey! Do you provide design files Figma or PS?
Hello,
When it comes to design files we recommend checking this article General Info On PSD Files.
Do let us know if you have any additional questions.
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I am trying to submit a ticket and I can not find my purchase code.
Found it. Hopefully You got my ticket. I am trying to use some of the demo templates that come with the theme.
Hello,
We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.
Support
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Where could I edit the text on the podcast pages of the ‘Listen to the specific part’ and ‘Episode Transcript:’?
Hello,
Please navigate to Elementor > Settings and enable Elementor for Resonator Podcast (please see screenshot).
To translate/change any label inside the theme or bundled plugin please try following instructions from this article – How To Use The Loco Translate Localization Plugin. If you cannot locate some label inside the theme please try adding translation for Resonator Core plugin or other bundled plugins and search for labels there.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Hello, I see some of the notes above about supporting video. Do you have some examples you could show? I’d like to integrate YouTube videos of my episodes into the episode pages as well as feature video on the home page.
Hello,
You can add YouTube videos with Elementor page builder on single podcast pages (screenshot), however it is not possible to set videos instead of images in podcast lists shown on homepages.
Do let us know if you have any additional questions.
Support
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Something’s wrong with your demo in envato. For those who search, found it directly here https://resonator.qodeinteractive.com/
Hello,
Thank you for reaching us!
If the ThemeForest preview is not loading correctly (this can be due to some browser extension), then yes, you can access demo directly through this link https://resonator.qodeinteractive.com/landing/
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Maybe it was just my internet slowing … I was stuck on the loading ball alone.. today it’s all good
We are glad to hear this.
If you have any additional questions regarding theme do let us know.
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On the blog pages I see a lot of square and horizontal pictures. Is it possible to add vertical/standing pictures?
Hi there,
Thanks for taking an interest! If you upload you images that are vertical they will. be presented vertical as well, so this is possible for sure.
We hope this helped and let us know if you have any additional questions.
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On the main home of the theme is a pinned episode. Is it possible to use an embedded URL to show the Spotify episode. Or is it only possible to upload direct audio documents to the server?
Hi there,
Thanks for taking an interest! Only self hosted audios can be uploaded on Single Resonator Podcast posts and played in theme’s audio player, and you can also add links to external sources (please see screenshot). Links to external sources will be listed here.
We hope this helped and let us know if you have any additional questions.
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Hi,
For my rebranding I am thinking about buying this Resonator Wordpress theme. I was wondering if you are planning to update this theme any time soon or at all, as the last update was almost a year ago.
Thanks in advance,
Kind regards, Jamie
Hello,
Thank you for reaching us!
We don’t have any ETA when the update will come out, however once it is updated this will be listed in the change log.
The compatibility with block-based widgets (added in WordPress 5.8) was included in the latest theme update so you can use the theme on latest version of WordPress.
Do let us know if you have any additional questions.
Support
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Hi I have two questions 1- Does this theme support RTL? 2- Can we use the template for videos and podcasts as the demo is featuring only podcasts
Hello,
Thank you for reaching us!
1. Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.
2. On single podcast pages the section shown in screenshot can be edited with Elementor and you can add video shortcodes there.
Do let us know if you have any additional questions.
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Does this template work on WordPress 6.1?
Hi there,
Thanks for taking an interest! It will work fine on the latest version of WordPress.
We hope this helped and let us know if you have any additional questions.
Support
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Well, I installed it, and is not working. The support team doesn’t answer after 20 hours.
Hi there,
We do see that your request was responded so please for any additional assistance, continue the conversation with our support team so they can help.
Thank you for your patience.
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Solved
Hi there,
We are glad to hear this!
Support
Edge Portfolio part of
Qode Interactive
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Does this template support Youtube?
Hi there,
Thanks for taking an interest! We do have a video widget which you can use to show videos.
Also on Single podcast page in the About section you do have an option to enter and URL for Listen on Apple podcast (which is a youtube link):
https://resonator.qodeinteractive.com/podcast-item/how-to-avoid-making-bad-choices/ We hope this helped and let us know if you have any additional questions.
Support
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Qode Interactive
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This is the link: https://www.youtube.com/watch?v=cgSs2OAqnZ0 I would like to see the Youtube videos embebed into the website. Is it possible with the resonator template?
Hi there,
You can embed a video for sure on any page. We hope this helped and let us know if you have any additional questions.
Support
Edge Portfolio part of
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Good day. I’d like to buy your theme. But first, I’d like to find out if I can allow users to pay for membership in order to host their own sound on my site (like they do on soundcloud, spotify, etc.). Please advise.
Hello,
Thank you for reaching us!
This is not a feature of the theme unfortunately. You can perhaps try to achieve this with some 3rd party plugin, however, we haven’t tested such plugins with the theme so we cannot give you an exact recommendation or guarantee their compatibility.
Do let us know if you have any additional questions.
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Hello. I have some questions.
- 1 – Are the audio files uploaded to web hosting or an external service and linked?
- 2 – Does it allow you to create a list of audios and automatically go from one audio to the next when the previous one ends?
- 3 – Does this template generate an RSS feed with the list of each podcast to be able to send it to: Apple podcast, Google podcast, Spotify, Soundcloud, Overcast, Amazon music, iHeartRadio, Castbox, Pocket cast, RadioPublic, Stitcher…?
Thanks.
Hello,
Thank you for reaching us!
1. Only self hosted audios can be uploaded on Single Resonator Podcast posts and played in theme’s audio player, and you can also add links to external sources (please see screenshot). Links to external sources will be listed here.
2. You can create audio lists like here https://resonator.qodeinteractive.com/episode-list-simple/ however, it is necessary to click play on the play button for each podcast in the list as the next podcast won’t play automatically when previous one ends.
3.Unfortunately no, this is not a feature of the theme.
Do let us know if you have any additional questions.
Support
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Hello, I am writing to you regarding the Resonator template, I no longer have support, but until now I had not realized that the comment box is not visible in the blog posts. I have reviewed all the options, they are activated so that comments are allowed. In case you can lend me a hand, if it were something that you already have registered on other websites. Thanks!
Hi there,
Thanks for writing in! Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.
Thanks.
Support
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Hi.
I’m trying to edit the template for a client who purchased this theme.
When trying to edit the footer widgets, it gives me this error: There was an error. The error is not a valid JSON response.
And I can’t update anything in the footer.
Any help? Thanks.
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code in the email, and one of our support agents will gladly help you.
Support
Edge Portfolio part of
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Nevermind, I installed the old widgets viewer module and works ok now.
Hi,
We are glad that you’ve managed to resolve this in the meantime.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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Hi, I would like to buy your template, but at this time the live preview is not working !!! For the price of the template, it is bad, no ? Can you fix it ? Regards, Xavier
Hi there,
Thanks for writing in! We tried to access the demo and it is working perfectly fine. Possible there was a minor interruption however as we can see it is being displayed correctly.
Could you please try once again https://resonator.qodeinteractive.com/
Keep us updated on this please.
Support
Edge Portfolio part of
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