3304 comments found.
Hi, I just need to make sure that this theme is suitable for my client to upload all his cars without allowing visitors to upload theirs. Thanks in advance!
Correct. We do have a separate Frond End Submission plugin for websites that want to allow visitors to upload cars, however by default visitors are not able to upload their own cars 
Thank you for your response!
Would you consider adding a texting icon to the social settings icon section – or at least the ability to add a custom text me button to each page? We are using this texting service & we have the ability to use a text me button with it (https://www.texty.pro/post/how-to-add-a-link-on-your-website-that-sends-an-sms-text-message)
Thanks for the suggestion, we have added this to our list of Feature Requests and will take it into consideration for a future update
In the meantime – is there any to incorporate this into my website?
Yes, but you would need to customize it. If you would like a quote on having us customize it for you, please send an email to sales@themesuite.com with the details of how you would like it to look and function. Thanks!
We use your template for our trailer dealership and I love it, I would love to be able to add a description to the images, so that we can explain the photos of the features we are highlighting. Is this a feature that could be added?
Thanks for the suggestion, we have added this to our list of Feature Requests that we review when we are adding new options and features!
Is this something that can be custom done?
Yes, please send an email to sales@themesuite.com and let us know how you visualize it working/functioning and we would be able to give you a quote on this.
Hi, When will the wpbacker plugin be updated ?
It’s always updated to automatically update if you connect your account under Theme Options >> Update Settings, but we will also include it during the next theme update. We don’t have an extra date/time on that yet.
Aha I always update with sFTP so I do not have to login on the clients dashboard. is there a way for me too upgrade with sftp ?
No unfortunately not, you will need to wait until an update is published, or ask the client to connect their website with their account license under Theme Options >> Update Settings. Alternatively you could also purchase a copy of the plugin off of CodeCanyon and you could always download the latest version there. You can read more details about Envato’s Bundled Plugin Policy here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Can you reset my license please? I don’t have access anymore to support. Thank you.
You can reset your license on our support site at https://support.themesuite.com under My Products. You don’t need to have active support in order to reset your license.
can you please remove license then i can install to my main website because i can upload /demo site but now license never allow me install this site some where
done thanks
Glad to hear you got it sorted out!
I want to register in bulk using CSV/XML. What should I do? I’d like to get a form if you have it.
Discover a website for car dealers that converts visitors to customers << How can I correct this part?
Depending if you want to import or export via CSV or XML you would need either our Automatic Importer or Automatic Exporter plugins. I wasn’t sure exactly what you mean by ‘register in bulk’, but it sounds like maybe you are importing? You can send an email to sales@themesuite.com for more information on these plugins.
To change the Call To Action area you just need to edit the page, and then you can change this field under Call To Action in the right side column. In the future for support-related inquiries such as this, please open a Support Ticket at https://support.themesuite.com – Thanks!
Hello, I do get the message ” It doesn’t look like you have entered a valid ThemeForest Username & API Key. To receive updates for the plugin you must validate this information in the Update Settings section.”
When I try to select the purchase code he is saying I have only 1 which is in use. Which is correct but I used it for this website.
But now I am unable to select it, how can I reset this so I can select it again?
You can reset your license on our support site at https://support.themesuite.com under My Products
I get error: There was an error trying to reset this purchase code
Please send an email with your purchase code to sales@themesuite.com
hello,
Can you add external links to the listings?
Like a CTA Button “Go to dealer” – Linking to an external website?
Yes, you can create your own sidebar under Appearance >> Widgets >> Single Listing Page to do this
Hello Guys, hope you can help us =)
We’re producing a website using this theme, and we need to use an custom function on the single listing page slider (The one that show the car photos)
In the default setup, we’re unable to swap to other picture by the arrow on the end of the slider, only if we open the “lightbox mode” the we can do this, and our client is asking for this a lot to swap pictures without the lighbox 
Is there any solution for this?
Please open a Support Ticket and our development team should be able to assist you with this. Thanks!
Working with the relatively NEW Elementor Listings LOOP option, to add Vehicle Option(s) would an Automotive Element be dragged over or better to use the custom ShortCode Element??
Currently, we have Listing Image, Title, and Excerpt Displayed. We would like to add a Listing Featured / Highlighted Option or two. We don’t want these to APPEAR like a typical Inventory Listing.
Please open up a Support Ticket clarifying what you mean maybe with a screenshot and our development team can better advise on this. Thanks!
Is it possible to have the vehicle scroller to show in a grid view?
No, but you can have multiple scrollers in a row
Is there any way to reduce the height of the secondary header on the top of each page? I have searched all over the site & do not see a place where the heigh for this is set.
#secondary-banner {
height: 302px;
padding-top: 160px;
}
Following up on this – can you scroll pictures or logos behind the secondary header? Is there a place to see what can be done in each section?
We don’t have an option in the control panel for scrolling pictures or logos behind the secondary header so this would likely require some custom code. The best place to refer to for options available is the documentation included with the theme.
I have problems with the theme update I have updated it in these 3 ways and it keeps telling me that I have version 12.9 and that I have to update to version 12.9.1 - From the control panel of the theme, logged in with my themeforest account - From wordpress themes->update theme - Downloading the themeforest update file and uploading it via FTP
Please check to make sure your account is connected under Theme Options >> Update Settings. We just double-checked everything on our end, and downloaded a copy off of ThemeForest and tested it and they all show 12.9.1 for us. If you have tried that as well, you likely have some sort of caching issue on your web hosting.
Sorry for the confusion on this, upon further investigation it looks like the customer download on ThemeForest did not update and was still the older version for some reason. We have just re-uploaded the latest version and tested it, so it should be working now if you try it again.
Hi,
This module has never been touchable:
...there is not mobile friendly and it is somewhat difficult to use it.
Do you have plans to update it?
Regards
Thanks for reaching out, it’s good to hear from you again There have been some limitations in the slider that is used with clicking links and swiping to scroll. As you know clicking the link always worked, but the swipe to scroll didn’t (you had to use the arrow icons / buttons to scroll through listings). We have been working on this since you reached out yesterday, and we have an update in place that will allow both swiping to scroll and clicking the link. We are going to release the update later today that will include this fix. Thank you for your patience while we have been working on this.
Thank you very much, you are a trustworthy developer.
hello! is there a images limit in gallery?
No, there are not any limits. If you are experiencing any limitations its likely related to your web hosting or WordPress itself.
thank you. I’m using a different theme and i can’t register the plugin, maybe there’s a way to do it. Also, the support expired so i can’t open a tiket. I have 2 licences on a secondary account. Let me know. thx!
Unfortunately there is no way to only register the Automotive Listings plugin without the theme. You are able to use the plugin with other themes as long as you have a theme license, but you will need to manually download the updates for the plugin from ThemeForest as opposed to doing it automatically in WordPress.
Not all car shells and models are included? I don’t see brands like Citroen, Peugeot. What about the marks that exist on the filter? Do I have to manually enter car models that do not exist?
As you add inventory listings these values automatically get added and populated. Customers use this product for other products outside of cars, it is used in many different industries, so the listing categories are completely customizable. You can populate the categories with whatever values you wish.
I had support, I will get support again – But I have automotive for 8+ years. I have an issue that when updating the List Plugin and then now if I click on New RV – Travel Trailer it won’t let me go to the next page of listings. If I refresh and add the two items I can go to the 2nd page. corralsales.com and email is hello@corralsales.com
It looks like you set up the ‘Travel Trailer’ page using a page template. If you set it up using the Inventory Shortcode that should fix the problem. If you need any further assistance with it please renew your support on ThemeForest an open a Support Ticket
Hello, I have a problem updating the automotive listing plugin, I bought the website from a web master who installed your theme for me, today I need to update my website, but I can’t because it says that the code Themeforest API key is not correct, can you help me, thanks I will buy the template again if necessary
www.northairaviation.com
It looks like you are using a version of the theme that is 8 years old and used the former Envato API system which has been disabled for quite a few years now. The new versions use Envato’s OAUTH system, so you will need to login to themeforest.net and download the theme under the Downloads section of your account, and then manually upload the files via FTP. After you do that you will be able to reconnect your account to the new Envato OAUTH system under Theme Options >> Update Settings. If you are not comfortable manually updating the theme and plugins via FTP you can send an email to sales@themesuite.com and we can try to assist you further with that. Thanks!
Thanks i write you on email
I’ll write directly from info@northair.it
Sounds good, thank you
Quick question. You always have the best answers, I love this theme.
But when I have any inventory filters applied and I click the button to change the view of the listings, it resets the filters.
Any idea why that may happen?
Thanks for the kind words! There will be a fix for this bug in the next update. In the meantime you can just set up an individual page with the inventory shortcode and choose ‘cargo van’ as Filtered By and that will fix the problem as well.
