399 comments found.
Hi, I get Invalid byte position (current: 0, received: 0) when trying to import a demo
Hello,
Have you purchased theme? Please create ticket with access https://www.radiustheme.com/ticket-support/
Thanks
What is going on?? 5 days since purchase and I still cannot register as the activation just hangs. 1 more day and I’m getting refund. You have all my details. What’s the problem?
Hello,
We are working on this issue. Please wait.
Thanks
Almost all the pages on the theme redirects to a 404 error page. With the help of our hosting support, we have discovered that its the metro core plugin causing this behaviour. How do i fix this? I have reached out via email but not gotten a response
Hello,
We replied few hours ago please check email.
Thanks
Hello, is it compatibile with woocommerce 7.5.x? Since with latest version ( 16 Jan 2023 ) Woocommerce says 2 teamplate are outdated:
metro/woocommerce/cart/cart.php versione 7.1.0 is old. Current version 7.4.0 metro/woocommerce/global/quantity-input.php version 7.2.0 is old. Current version is 7.4.0
Asking for our client website with genuine license
Thanks!
Hello, Do you have live demo for Dokan multivendor ? Thanks
Hi,
Sorry don’t have live demo but we test and added Dokan compatibility.
Thanks
Hi, is possible reset my licenses. Thank you
Hello,
I re-set the url you can active again.
Thanks
Excellent customer service, I received quick support for the previously purchased Metro template. I have previously rated this team with 5 stars, so now I can only recommend it to new customers!
Thanks a lot sir !
Hello,
Is it possible to create a table on the product page and a group product page like this with your theme? Here are links to websites that use your theme: https://www.genericpharmausa.com/cenforce-100mg-sildenafil-citrate-tablets-usa/Is “Buy Now” button available in the product page? instead of “Add to cart”
Hello,
It is Woocommerce default default you need to customize code to change it.
Thanks
hello ! Please, i want you to reset my theme to allow me to use the activate code for my new domaine name. The old one(www.borisshop.com) where i use it before are no longer in use. THANK !
Hi, Please create ticket here https://www.radiustheme.com/ticket-support/
Thanks
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After today
Hello, is it compatible with Woocommerce 7.2.2?
Hi,
Yes it work.
Thanks
Hello,
How are you today? Please I am interested in your “Metro – Minimal WooCommerce WordPress Theme” product.
I want to design a multi vendor/seller website https://www.jumia.com.ng/.
However I didn’t see the names of the sellers selling the products on your website.
Also I didn’t see the individual seller’s profiles and their pages.
Are these not meant to be in a multivendor website?
Thanks.
Chinedu
Hi,
Our theme support Dokan Multi Vendor plugin. You can use Dokan plugin with our theme.
Thanks
and which payment methods are available for pakistan?
Hello,
Thanks for your query. It is related with Woocommerce not related with theme.
Thanks
which shipping methods are included for pakistan?
Hello, do you have French translate for the theme ?
Hi,
We included POT files you can translate using Loco Translate plugin it will work. If face any issue create ticket from our website we will check.
Thanks
I don’t know how often I’ve to reinsert my purchase code. Can’t this s..t be stopped????
Hello,
Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks
I need a option to search products by SKU…you can do it?
Hello,
By default don’t have search by SKU. You can find if any plugin can do this.
Thanks
Please, make a change to search by sku too :\
How to “Vertical Menu” still open in homepage?
And import content does not working correctly…
Hello,
Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks