131 comments found.
Also is the theme have the functionality of subscription for providers to give us at monthly basis, as we dont want to keep commission. We want providers to pay us a monthly subscription, like a pricing package they can select.
Hi, you can customize the above point. Thank you.
how can i customize in backend it is showing the registration is enabled, but in fronted its showing registration is disabled. Pls let me know how can i do this i created a support also.
Hi, please contact our support team at support@dreamguystech.com.Thank you.
I purchased the theme yesterday, the registration page is showing registration is disabled, even the demo theme is showing registration disabled which clicked on register button
Hi, Thanks for purchasing our product. Please install all plugins and follow the documentation. If you face any difficulties please share your details with our support team at support@dreamguystech.com. Thank you.
is possible someone cstomer post a job?
Hi customer can only view the post where as freelancers and Admin can post the jobs. Thanks.
Two days before i’ve reported few issues through email, still i haven’t got a reply. Can you people pls resond asap. Is there any ticket system to follow up the issues?
Hello, Our developer has sent you an email. Please check your inbox.Thank you.
Can’t seem to get the demo landing page working on my website. How should i proceed ? Also the top bar seems to be completely broken with “Login” button stepping out of it
Found it and fixed it! great theme btw
Thanks for your information. If you have any issues please contact our support team at support@dreamguystech.com. Thank you.
Hi, How do I update the hero section images on the home page? Also, every time I click the WordPress editor, the homepage gets restructured, and half of the content is removed.
Hello in Truelysell WP theme, Only texts are dynamic, not images.Thank you.
Hi, We have uploaded our latest files. We have added hero section in the elementor plugin.Please download it from Envato. Thank you.
Thanks, can you also include the search box located in the hero section in the Elementor plugin so I can update the search box titles and the placeholder text?
Also, the search box placeholder text in the hero section needs to be indented, just like in the Contact forms in this theme.
And lastly, I am looking forward to seeing more new features being added to this theme in the coming future as it looks great from the design aspect.
Thanks for your concern. We have planned features in our next phase of development. Once done we will let you know.
Hi, there is no option available to add or change the service listing price. Can you please check this for me? Thanks
Hi, we will get back to you soon. Thanks.
truelysell/woocommerce/cart/cart.php version 4.4.0 is out of date. The core version is 7.4.0, truelysell/woocommerce/checkout/form-billing.php, truelysell/woocommerce/checkout/form-checkout.php, truelysell/woocommerce/checkout/form-coupon.php version 3.4.4 is out of date. The core version is 7.0.1, truelysell/woocommerce/checkout/form-login.php, truelysell/woocommerce/checkout/form-pay.php version 5.2.0 is out of date. The core version is 7.0.1, truelysell/woocommerce/checkout/form-shipping.php, truelysell/woocommerce/checkout/review-order.php, truelysell/woocommerce/content-product.php, truelysell/woocommerce/content-single-product.php, truelysell/woocommerce/content-widget-product.php, truelysell/woocommerce/global/form-login.php version 3.6.0 is out of date. The core version is 7.0.1, truelysell/woocommerce/loop/add-to-cart.php, truelysell/woocommerce/myaccount/dashboard.php, truelysell/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 7.0.1, truelysell/woocommerce/myaccount/my-account.php, truelysell/woocommerce/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1, truelysell/woocommerce/single-product/meta.php, truelysell/woocommerce/single-product/related.php, truelysell/woocommerce/single-product/review.php, truelysell/woocommerce/single-product/short-description.php, truelysell/woocommerce/single-product/tabs/description.php, truelysell/woocommerce/single-product-reviews.php, truelysell/woocommerce/single-product.php
we expect a new theme to upload and go but no. Now I have to spend more time to fixing a problem. Really?
the demo content is not uploading. guys why you dont tell us that this theme is full of issues.
Now what after our money has been taken?
I am not happy at all, this really really bad. Please tell me how to get my money back. I wasted 2 hours trying to upload the demo but nothing.
nothing works with this theme, nothing.
You Cant load the demo. You cant create a page. You cant use elementor. You can ask for you money back. You cant do anything with this theme. This is Bad. This is the most complicated theme I ever installed because nothing works straightaway. Guys this theme down and refund our money.
Hi, Please contact our support team at support@dreamguystech.com. we will fix your issues . thank you.
I purchased the theme but every time i update it from elementor it crash every second day. Some time home page is crashed some time another like this.
https://www.sultan-labsuppliers.com/mdx/about-us/Please share your details with our support team at support@dreamguystech.com
I want to buy the theme, but how do I get the $19 discount price for being part of the first 50 customers you mentioned earlier?
Sure. We will help you to assist further. Please contact our support team at support@dreamguystech.com. Thanks.
Hi, I am trying to purchase the theme but it is not giving any discount and you have mentioned to first 50 customers it will be on discount price for $19. Can you please help me getting this at discounted price?
Sure. We will help you to assist further. Please contact our support team at support@dreamguystech.com. Thanks.
demo not loading
We will check and get back to you.
Hi, it is working fine. Please check at your end. Thank you.
Olá! como faço para atualizar o tem? notei que vocês atualizaram mas os arquivos aqui ainda não estão atualizados
Olá Entre em contato com nossa equipe de suporte em support@dreamguystech.com obrigado
SEO Frendly?
Yes, Our theme is SEO Friendly
User login information is wrong
Its working fine now. Please check again
Hello everything is fine?
I would like to know where to edit the home banner
I couldn’t find where edit this banner
Can you help me please?
Hi, Please check your inbox. We have replied. Our developer will help you to fix the issue. Thank you.
Hello!
I no longer have access to the email
You can forward the answer to the email maiconlaura11@gmail.com
Please
Hello!
I no longer have access to the email
You can forward the answer to the email maiconlaura11@gmail.com
Please
Sure. Thanks for sharing the details.
Obrigado pela resposta, eu já recebi o seu email aqui mas até o momento o programador ainda não entrou em contato comigo
Replied your email, our developer will contact you.
Hi, i just see hourly hiring, can i have the option for days-hire? for example: hire from 12th-20th December – rental kind of things but for independent freelancer service
lets say if they are booked for 10 days then, the customers should see the provider is booked, but still have options to chat and book for other dates
Hi, The mentioned point you can customize. We have a dedicated team for customization. If you are interested please let us know. Thank you.
Hi I am interested, can you please give me the estimation of time and cost thank you
Please send the mail to business@dreamguystech.com
is html version available ?
Hi, please check the following for your reference.https://themeforest.net/item/truelysell-bootstrap-html-template/28664989
This design is different from WordPress design, can I get same WordPress design in html ?
I just came to know that you guys have a PHP script called truly sell. Kudos!
Do you accept a refund request in case I want to purchase a PHP version? PS: The item is not yet downloaded.
Also, which one do you recommend?
People nowadays love using mobile apps, do you have plans for mobile apps in this version and the PHP version?
I just purchased a domain name.
Hi, We will provide a refund once you complete a purchase of truelysell php. Product purchase depends upon clients requirement. We recommend truelysell php. If you purchase a complete product (web+ios+andriod) we will offer you a best price.For more details please drop a mail to our support team at support@dreamguystech.com. Thanks.
Purchased this item to support you guys. I have no plans to use this item as of now.
Keep up the good work.
Hi, Thanks for purchasing our product. If you need any assistance please contact our support team at support@dreamguystech.com. Thanks.
Is there a possibility for Dutch translation? Or other languages?
Hi, in language settings you can do it. Thanks.
It comes under customization. Plugin is option.
Hi,
I have auto translated my complete website including the core plugins in dutch with Loco translate + Automatic Translate Addon For Loco Translate, so if someone is interested they can use these free plugins.
I have a question regarding dollar sign $ in Payouts in dashboard, how do i change it to euro sign ?
Hi, thanks for your concern. You can change the currency symbol in settings. In settings go to localisation and there you can change the currency symbol. thanks,
I have bought this theme yesterday and i cannot login in to my admin panel ? I asked support to help me with this because i am getting 404 page.
Ramkumar Jayaraj from Support replied:
The mentioned points in your previous email come under customization. If you are interested please let us know.
Abay kia yaar mazak hai, i am going for refund.
Hi, in your previous email you have mentioned some changes which are comes under customization only. But in your second email you have mentioned that you are facing 404 error page issue. please wait.our developer will get back to you soon and fix it asap. Thanks.
Hi, Please check your inbox. Our developer has replied . Its working fine. If you have any issues kindly get back to our support team. Thanks.
Doesn’t he understand english or what ? My admin panel does not work i am getting 404 pageeeee
Please share your admin access to our developer. He will check and get back to you .
I have sent him everything but your developer guy keeps asking me for cpanel, I have explained to him that siteground has its own cpanel.
Hi, sorry for this inconvenience. Let us check and get back to you.
