6411 comments found.
Invalid License
Hi, I updated the theme to the latest version, the license now doesn’t seem active, and we are stuck in administration we can’t publish new articles because many functions are deactivated.
Thank you
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
this is not an amp theme, Why is it advertised this way?
Hi mnights,
JNews theme have AMP reader support, you can check the documentation in the link below about the JNews AMP.
Thank you
does the have a listing and directory feature? I want to be able to sort by distance or something similar? is that possible?
Hi GamingTheater,
sorry, i’m not quite understand the listing and sorting by distance feature that you asking, could you please describe more about these features? maybe including example will be helpful
Thank you
Something like this https://preview.themeforest.net/item/listify-wordpress-directory-theme/full_screen_preview/9602611
A way to use google map or something to filter by distance?
Unfortunately at this point we don’t have the feature that you mention
Thank you
the posting date for each article is the same on the home page which they’re posted on different day. how to fix it?
same issue also happened in single post page, all posts showing the same date.
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Hello, all social icons on header/footer appear normally, except Facebook! I see that class “fa fa-facebook” you have doesn’t work and have change it to “fab fa-facebook”. Will you fix it? Thank you.
I have one more error. Pagination(Load more/Next-Prev/Autoload) doesn’t work.
When I click the button, I get:
Warning: `onReady` is hard deprecated since 3.0.0
Error: POST https://****.com/?ajax-request=jnewsST (403)
What can I do for that?
Thank you.
UPDATE to previous post: Facebook icon works in all internal pages/posts, except home page.
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
the newest update force me to have ai assisstant, and i kinda dont like it because i have to upgrade the plan in order to use it. Please make this ai assisstant optional like any other plugin so i can choose whether to activate it or not
Hi aldimf,
Regarding this thing, please try to open a new support ticket on our forum.
Click Here To Get JNews Support
our team will try to help you
Thank you
I put this code ” . the_field( ‘filed’ ) . ” into the Block_22_view to show AFC field after < h3>title< /h3> ; but they don’t show anything. Can you tell me whats right?
Hi accallgame,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Can you confirm that Jnews – Split plugin is functional with PHP 8? This is a general question, not a support question.
Hi BossMac,
yes our split plugin is working on PHP 8, please also make sure you are using the latest version of Wordpress and JNews theme
Thank you
I noticed it has a review elemets. 1.Is this similar to your Epic Review WordPress Plugin? 2.Is it possible to have a page where its shows the highest rank movies? e.g. A page that shows in order all the horror movies going from highest stars to lowest? 3. If I move domain, will there be an issue? E.g. I want to move the license to a new domain
Hi GamingTheater,
1. yes JNews review element is similiar with our epic review plugin
2. yes that is possible to have a page that show reivews sorted by highest rank
3. yes that is possible to move jnews license to another domain
Thank you
Your theme sounds fabulous. Does it support podcast playback in French?
Hi Gwenm,
thanks for the good words, we have podcast support in our theme, you can upload podcast audio in french and then play it with our podcast feature
you can check the demo of the podcast feature in the link below.
Thank you
Thanks, I meant voice reader. I misspoke, I don’t speak your language. I went to your forum and apparently not.
unfortunately at this point we don’t have feature for the voice reader
Thank you
paywall not showing up custom post types?
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
If you have problem to login to our support. Please contact us through our profile page
https://themeforest.net/user/jegtheme#message
Thank you
hello, i am not able to use your support. i am getting this “Notice: Refresh License Throttled for 1 Hours, Please try again in next 1 hour”
Hi NareshMestry,
Regarding this thing, please contact us through our profile page. https://themeforest.net/user/jegtheme#messageThank you
Hi, we have created custom category styles to show the category items. but when we visit the tech category (https://industryinsiderbd.com/category/tech/) we found that posts of all categories are presented there. what is the problem and how can we overcome this? for emeil: asamad529@gmail.com
Hi bdsciencesociety,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
our team will be happy to help you
Thank you
when purchased does it come with all plugins ?
Hi midley23,
when you bought JNews theme will include all JNews built in plugins and third party plugins that we also bundle with JNews
you can check all the JNews feature in the link below, all the features will be available when you bought the theme
Thank you
Great, does that mean will include Elementor Pro, and Pro versions of the other third-party page builders that the theme supports ?
for the elementor we only include the free version, we provide additional element for elementor which we made ourselves
currently we only support elementor and wp bakery but in the future we are planning to extend wordpress gutenberg support
Thank you
Ok, Looking forward to your next promo to make a purchase, I can’t wait to get started…Am soo impressed. Thank You.
Hi midley23,
currently we are on sale for limited time, this is the chance to take advantage of the great discounts and savings we’re offering.
Thank you
hey bro How is the going?, quick question for you – so how to use jw player for self-hosted videos to handle, jw player skin Itsn’t working when front-end video is submitted it shows default wordpress video skin any solution ??
or presto video player or any other video player
Hi iglesiesiborxe,
are you already using JNews theme? we didn’t see purchased label on your account.
if you already purchase the theme and need support for theme theme, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Do I have to purchase license for every domain I want to use the theme on, even though all the themes belong to me? If yes, how much is the license?
Hi kwamehagan,
at this point we only offer one license for one theme, you need to buy 1 JNews license for 1 domain, except you want to use it in wordpress multsite that using subdomain or subdirectories 1 JNews license is enough for wordpress multisite.
Thank you
Hi My license is not active and also I cant send a ticket
Please fix my problem very fast
Hi nadernili,
we already replied your ticket in our support forum, please try to check it.
Thank you
Hi
You answered my old ticket after that I cant create a new ticket !! I received below message when I want to create a new ticket: You cannot create new topics. It may because your support license is expire, or you haven’t bought this themes yet. Also I cant active my license. Please fix my problem I have a project and my customer wait for the website. If you have any number or email I can send a print screen.
Thanks.
Regarding this thing, please contact us through our profile page. Our support team will assist you as soon. https://themeforest.net/user/jegtheme#message
Thank you
Hi, this theme seems exciting to me. I was just wondering if is there any option to customize the generic category page from the dashboard. I know this feature is relatively unfamiliar, but I have still been pondering it. Thanks in advance.
Hi bdsciencesociety,
yes we have category template option and custom archive template option to modify the appearance of the category page, you can check the documentation in the link below.
Thank you
Thank you so much
So, If I create custom category page, the articles under this page will be dynamically filtered in according to the related category, right? For example, if I browse food category, only the posts that have the category food will be displayed automatically?
Hi bdsciencesociety,
yes if you are using JNews custom category template and modify the layout using category template layout option the post will be dynamically filtered in according to the related category.
Thank you
Hey, I’m interested in the theme.
Do you have a money back guarantee in case it’s not suitable for my project?
Thanks!
Regards,
Edgar
Hi gem24,
for a refund we are following Envato refund policy, you can check about Envato refund policy here
Thank you
Thanks!
It’s going to be too risky for me in case it’s not suitable for my needs.
Do you have a demo of the WordPress backend I can try and see if I like it?
Thanks.
Regards,
Edgar
unfortunately we don’t have backend demo for the theme, but you can see all the list of the frontend side of the demo on the link below
if you already familiar with elementor, wp bakery or wordpress customizer, i think it won’t be a problem for you to customize the theme
Thank you
I see the split post plugin is very useful but it include page 2 or up that google crawl is not index some of split page. Is there any way to split without add page2 or split only content not URL?
Hi poppo123,
regarding this thing, please try to open a new support ticket on our forum.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
