4030 comments found.
hello I love your theme it has almost all features that am looking for but you missed on one feature that might also be so important on content creators…
do you have a plan to introduce ADFREE MODE?
whereby i sell premium content and when a user subscribes on it through a plan/package, all the ads/Adsense ads disappear … In short i would like to display Adsense on free users only but those who subscribe, they get premium content and Adfree mode
2. I believe you have elementor version included right?
treat this as a Pre-sale question coz i like to shift to this theme as soon as possible.
Thank you.
Hi,
Thank you for your interest in our theme.
1/ Yes, Ad Free Mode is a great feature. We will consider adding it in the next version update of Soledad.
2/ Yes, all demos can be set up using Elementor. For some simple blog demos, we use WordPress Customizer to set them up. However, if you want to switch to Elementor, you can import the template from our Elementor Cloud Template Library.
Best Regards,
PenciDesign
Great thanks for quick reply..
Hi, i have pre-sales question.
Does pay wall & pay writer supports woocommerce gateway? and can i use woocommerce subscription plugin?
Hi,
Thank you for showing interest in our theme.
Yes, our Paywall supports Woocommerce Gateways, Woocommerce subscriptions, and many other gateways. Our Pay Writer also supports many payment gateways. However, it is not based on Woocommerce gateways as it is an independent payment system.
Best Regards,
PenciDesign
Hi Problems with last update. Where can I find previous version of Soledad?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
I love this theme. It can be called one of the best news and magazine themes. However, I faced a problem with Featured Post Slider style 2. When the website loads, the images of the featured slider enlarges and covers the whole section or entire row. When the website is loaded completely, the images get fixed to its box. This has been a problem for me. Please guide how to solve this problem.
Hi,
Thank you for purchasing our theme and loving it so far.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
I am TOTALLY SHOCKED to find after purchase that Soledad Demos are created using PRESETs instead of using Elementor Builder to create the pages. Especially the home pages.
Only LOW END Themes do that these days.
This makes it pretty much impossible for me to modify any needed styling on your preset sections for different screen size.
This is a DISASTER.
Hi,
It appears that you haven’t looked at the documentation to learn how to make it work. Please take a look at it first because we have some blog demos created by WordPress Customizer, and you can import them from our Cloud Template Library if you want to use Elementor to customize them.
Also, since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
hi i purchased this theme can i ask some thing whne we create google api then that is ak for billing is it paid or we can create it with free
Hi,
Adding a credit card is a required action from Google when you want to create an API. It doesn’t take your money if you don’t use the premium features. Additionally, all the Google API keys from the theme are free, so you don’t need to worry about it taking your money.
Also, since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hi, my old website with the licensed Soledad theme does not exist anymore and therefore i can not revoke it. I need to transfer the license to my new domain. Thanks for manually reset my license. Kindly confirm here after reset. Thanks
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Support ticket logged. My entire WP Dashboard has been disabled and bricked by your theme. Totally unacceptable practice. This is a staging enviroment and we are working on several different themes and projects at the same time. To disable the WP dashboard for the whole site is not ok. Cant even add your theme purchase code. What sort of business practice is this?!
Hi,
Please send us an email through our contact form – if you are unable to create a new ticket. Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Update. This was a user error not the theme. Support was very fast even on a weekend. Excellent service.
Thank you for your update 
Cheers,
PenciDesign
Hi, on my blog I currently use the Sitka theme and I noticed you have a special migration plugin for this theme. Could you please tell me more about it? What does it do?
Hi,
Thank you for your interest. You can easy to transfer Soledad without our plugin. It still keep all your post data.
Best Regards,
PenciDesign
Hi, I was wondering why our Soledad theme suddenly is not activated anymore and I cannot access the ‘Active Theme’ section. Gives and error – “You do not have access to this page.” This is a theme we got via the person who developed the website for us. Can you help me, or I have to talk to the website developers? My wordpress user is an Administrator Best Regards,
Hi,
With this problem, you should contact your developers to check it. I don’t see your Envato account buying any theme from us.
Best Regards,
PenciDesign
Thank you very much for the information. The developer did the whole site so I think it is on his account. I will talk to them as suggested and if all fails, I will just have to buy our own license.
Best regards,
Hello – about to grab your theme but cant see a way to set up a static page for the blog? I from your docs how to do this for the home page. But does the theme support a static blog page?
The documents refer to Single Post Pages Builder From Soledad 8.1.3 – we’ve added the template builder for Single Post Pages to help you can build your own single post pages the way you want.
But there doesnt appear to be a way to use this as a static posts page in WP? Asking as Elementor requires a pro licence if you want to create a custom page for the blog
You also have an archive page template but thats for the categories etc in your theme and is usually used for a blog posts landing page in Elementor
If you can clear this up I will buy now thanks
Hi,
Thank you for your interest. Thank you for your interest. Of course, there are many ways to achieve this with our theme. You can create a static page and set the template for this page as “Custom Blog Page” to make it your static blog page. Alternatively, if you wish to customize your blog page further, you can create a new blog page and use Elementor to set it up. All of these ways are simple.
Best Regards,
PenciDesign
Hi – thanks. But I am looking at a friends setup with this and there seems to be an issue.
IF you do this
If you want to make a blog page that displays all the latest posts, please go to Pages > Add New > Add new a page and choose Template for it is “Custom Blog Page”. The “Custom Blog Page” will follow the layout you’ve selected on Customize > General > Category, Tag, Search, Archive Pages > Category, Tag, Search, Archive Layout
Lets say page name is newblog (template custom blog)
He can change the layout using the archive layout in customizer but if he then tries to do Setting Reading>WP >Posts>new blog
All the newblog page settings are gone and it only shows the default theme layout
So it seems you cant set a static WP Posts Page AND use the custom blog template to control the settings
In Elementor you need to have a pro licence to create posts page template so you can assign this to all new posts.
I really want to buy your theme but it looks like it has a bug?/no option to set and manage a custom blog static page from the theme
This means I also need to buy Elementor Pro licence??
Please advise thanks
Hi,
1/ You don’t need to set up the static blog page via the Settings > Reading page because the blog page is just a regular page, and there are many ways to set it up. For example, you can use Elementor to build your blog page, like this one: https://demosoledad.pencidesign.net/soledad-travel-agency-multipurpose/our-blog/.
2/ You don’t need to pay any extra costs to make it work, and you don’t need to buy the Elementor Pro version either. The free version of Elementor is enough, and we’ve mentioned this on the landing page here
Best Regards,
PenciDesign
Thanks for clarifying. While it is true that you can create a blog page using a page builder like Elementor or using your custom blog template thats adusted via Customzier, and there might not be additional costs involved, there are still some advantages to using the built-in WordPress Reading settings for defining a “Posts page.” Here are a few reasons why it’s considered best practice:
Consistency and compatibility: By using the WordPress Reading settings, you ensure that your blog page is consistent with the way WordPress is designed to handle blog content. This approach ensures better compatibility with different themes, plugins, and future WordPress updates.
SEO benefits: WordPress has a built-in blog structure optimized for search engines. Using the Reading settings to define a “Posts page” helps maintain a clear structure and hierarchy that search engines prefer, which could lead to better indexing and improved search rankings.
Out-of-the-box functionality: The native WordPress blog structure provides automatic pagination, archives, and category/tag filtering, making it easy to manage and organize your blog content. While these features can be recreated with a page builder, it may require additional effort and potentially custom coding.
That said, I am buying your theme and will use Elementor Pro to create a static blog page that can be set in WP>Settings>Reading so it can be professionally SEO optimised and accessed via a few other programs. The Theme has a lot of other cool features. Very surprised that you dont follow WP design standards at least have one blog template option for setting a static page. I get that its easier not to do this but you have built all the other templates out. Maybe you can make this clear in your documentation.
Hi,
I can assure you that creating a blog page using Elementor does not affect SEO because you can control all the SEO aspects of the page by editing its SEO settings. If you want to do this, we will consider adding support for this feature in the next update. No worries, you don’t need to buy Elementor Pro to solve this issue.
Best regards,
PenciDesign
Hello, I already have a website installed with a free theme, with plugins installed and configured, including wp-rocket. I already have more than 100 posts and pages created and the site is up and running.
If I buy your theme, will I be able to keep my posts, pages and plugins? Or will I have to start from scratch?
Regards.
Hi,
Thank you for your interest. Yes, of course, all your posts, pages, and plugins will be kept.
If you have any other questions, please feel free to let me know.
Best Regards,
PenciDesign
Bonjour Support, je suis sur le developpement de mon site à travers le theme acheter, mais je n’arrive pas a retrouvé l’emplacement de l’icon du site. Veuillez m’aider pour l’icon du site.
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
How to change video on this page: https://soledad.pencidesign.net/soledad-simple/sunset-in-greece/?single_style=style-10&body=boxed-none ?
Hi,
We’ve replied to your email – please check it.
Best Regards,
PenciDesign
events calendar available ?
Hi,
Thank you for your interest in our theme.
Yes, This theme is compatible with The Event Calendar plugin, as well as most other event calendar plugins..
Best Regards,
PenciDesign
Hi support team,
I have imported full demo data but my shop page is blank.
https://nguyenthankbinh.com/shop/How to set up the shop page like your live demo?
https://soledaddemo.pencidesign.net/soledad-general-shop/shop/Thanks, Binh
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
I have deleted my old website domain. How to move theme license to another domain?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Is it easy to integrate mailerlite with this theme? I’m currently using mailchimp but plan to move everything to mailerlite because of the prices.
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Soledad migration is migrate for users and user credentials also
Hi,
Thank you for being interested in our theme.
Could you provide me with more information about your questions? Do you mean the migration of user data and credentials? If so, those data will not be affected when you switch from any other theme to Soledad, It will remain the same as before.
Best Regards,
PenciDesign
Thanks
Ist es möglich die Lizenz von einer Homepage die nicht mehr verwendet wird auf eine andere Homepage zu übertragen?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
