563 comments found.
Hello Just want to know before purchase.
I saw a contents on your website which is
“Save $173 with included plugins
Includes WPBakery Page Builder and Slider Revolution premium plugins. Save money and start building your website using the best tools available on the market today.”
Questions 1. Is these premium plugins are pre-activated?
2. If these premium plugins are for first year only or do customer need to buy a license Separately?
3. License for these premium plugin are lifetime or how many period can I still use?
Hello , Are you plan to release new updates as for WPBakery Page Builder v7.0 ?
Hello,
Yes. A new theme update will be available soon. Kindly bear with us.
Hi Key-Design, WP Engine is upgrading to MySQL 8.0, is LeadEngine theme compatible with MySQL 8.0 or will it break my site? Thank you!
Hello,
There are no reported issues with MySQL 8. The theme works properly.
Hello, Does the theme support Wordpress version 6.3 ? and Template Library and Redux Framework 4.4.5 ?
Hello,
You can safely update all plugins and WordPress. There are no reported issues.
Hello, I just purchased this theme and everything looks and works great. I do have one question regarding the responsiveness of the mobile banner image. The image looks great on desktop but doesn’t appear correctly on mobile. Is there a way to adjust the responsiveness of the image or select a different image for mobile viewing? Here is the website – https://sparkoz-us.com/
Also, is it possible to hide the mobile menu on mobile but keep it for desktop?
Hello,
Thanks for writing in! You can hide the background image on mobile devices and use a static color. Add the following CSS code with the theme custom style area (Theme Options > Custom CSS/JS > CSS):
@media (max-width:960px) {
#logo .logo img { width: 180px; }
.navbar-default .navbar-toggle { display: none; }
.vc_row.vc_custom_1690570633864 { background-image: none !important; background-color: #cdcdcd !important; }
}
If you have any other questions, please register and open a support ticket. We will gladly help out.
Cheers!
Thank you! Good solution
Hey guys can I import a demo as 1 single page? If so, can someone explain how please?
I also have a demo installed and I just installing another demo will intefere with the one I have installed already.
Hello,
Thanks for writing in! Please register and open a support ticket. Our team will guide you through this.
All the best,
Key-Design Themes
Hello, When I tried to install the theme, I got this error message: Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
How can I overcome this?
Thanks Rad
Do you have plans to continue to support this theme into the near future?
I’m having issues with theme developers abandoning their themes lately.
I don’t want to build out another site with this theme if you are not, but if you are I will because I love it.
Hello,
Thanks for writing back! Our plans for this theme include updating the premium plugins and fixing any compatibility issues. We are not planning on adding new features.
Hello, I have posted a support ticket days ago but no one has responded yet. How many work days are needed?
Hello,
Please check with your opened ticket: https://keydesign.ticksy.com//ticket/3373136/. We left a reply 6 days ago.
Dear ,
Is safe to update to Wordpress 6.2 and template Library and Redux Framework 4.4.0
Hello,
There are no reported issues with the latest update for Redux and WordPress. You can safely update your site.
Dear, We use your LeadEngine theme about two year. Now we need to clone the whole site with theme and all functionality plugins in order to have a test version as well because have some custom API for registration after WooCommerce payment.
What is the easiest solution to have a copy of our site with all functionality in a folder inside the current site/domain? Thanks in advance.
Best regards, Marko
Hello,
Thanks for writing in! You can ask your hosting provider to assist you in creating a staging environment for your site. They may be able to help you out.
Dear Bogdan,
Thanks for your reply. We’re going to clone the website, but we’re worried about messing up our theme licenses with plugins?
Best regards, Marko
You can use the same theme license code on the test/staging environment. If your other plugins are activated with a license code, you’ll need get in touch with the plugin authors.
Dear Bogdan,
Great, thanks for reply and info about license code.
Best Regards, Marko
I am facing an Issue of 502 error from last 1 month. wpbakery Page builder is working fine with page editor, but whenever I edit the editor of the post. My whole website gets 502 error. I see a message in which it is written that some elements which are deprecated have been done. And these elements are not compatible with the latest version of wp bakery. Please fix the issue.
all plugins and themes are updated..
Hello,
Thanks for writing in! Please update the theme (LeadEngine v4.0) and all plugins to the latest version. If the issue persists, you can use the contact form on our profile page to get in touch with us.
Has there been an update since last December? Planned?
Hello,
The theme is still supported and we have plans on releasing a new version soon. Thank you for asking.
how can I edit footer of Leadengine theme? do you have a video tutorial?
Hello,
Thanks for writing in! You can edit the footer widgets by navigating to your site admin area > Appearance > Widgets > check with the Footer widget areas.
Hope this helps.
As per my personal experience KeyDesign Addon plugin which is a part of leadengine theme is not working in the new version of wordpress 6.1.1 on my server. Please update or fix KeyDesign Addon plugin for the new Wordpress 6.1.1 version.
Hello,
Thanks for writing in! Please update the theme to v4.0 and KeyDesign Addon to v4.9. All issues have been resolved with the latest theme and plugin updates.
thanks
Hi, I noticed just now that the key design addon has an error. Warning: Trying to access array offset on value of type bool in /*/plugins/keydesign-addon/elements/map.php on line 303. Maybe you can consider this error in future updates. Kind regards
Hello,
Thanks for reporting this back to us. We’lll look into it and fix for the next theme update.
I have a strange problem when I go to Leadengine > Dashboard > Theme Options I get the following error:
Sorry, you are not allowed to access this page.
Any idea as to why?
Thanks
PHP version I have is 7.4 and I am an admin user.
Think I have fixed it Redux Framework was not installed.
Hello,
This error usually occurs when Redux Framework is not activated. Anyway, glad to read this is resolved. Cheers!
Hi, how do I update the Keydesign Addon?
You need to update the theme to version 4.0. After that, head over to your site admin area > Appearance > Install Plugins > update all plugins. Thank you.
Great, many thanks
Hello, In 404 Page, the Back to Homepage Button doesn´t respect website lenguages. Is it posible to solve this? I mean, I want to go to each lenguage homepage. Thank you in advance.
Hello,
Thanks for writing in! Please use the contact form on our profile page to get in touch with us.
