12811 comments found.
I want to change the domain
Hi,
You can follow our document to deregister the purchase code to use for other site
https://docs.travelerwp.com/getting-started/purchase-code Regards
Dear Traveller, I have 2 queries: 1. Does any of the payment options accept Crypto or Coin payments ? 2. Why I can’t upload custom Icons on Cars > Brands ?
Hi,
Unfortunately, our theme does not support to work with any kind of payment like that yet.
If you have any problem, You can post ticket on our support system here:
https://shinehelp.travelerwp.com/Then our team will help you better.
Regards
Pre-sale question, I need to see the calender system and reservation system. Can you please give us admin access. Thanks
Hi,
Unfortunately, we are not allow to share account to test demo as a partner or administrator yet.
Regards
To download email templates, the link is not working:
https://shinetheme.com/demosd/mail-template/traveler.mailtemplate.xmlCan you share the updated link, please?
We will update it immediately.
Regards
HELLO
I changed my website domain name.
I want to activate my license on my new website. I want to delete the old name in you Database. How can I do?
I purchased a new domain name and want to do a fresh install. But I’m getting there because I’ve already done an installation with my license. or This is the only installation performed with my license. What should I do since I want to configure the new site from the old one, and in the end delete the old site.
Regards
Hi,
You can follow our document to deregister the purchase code to use for other site
https://docs.travelerwp.com/getting-started/purchase-codeRegards
does this theme support terawallet payments for partners??
Hi,
Unfortunately, our theme does not support to work with that payment yet.
Regards
Hello, is this theme compatible with all import plugin? Or how do you feed the website with xml feed of hotels?
Hi,
Unfortunately, our theme does not support to work with that plugin yet.
Regards
Hi, I have a few questions about the topic:
1. Is it possible for 1 profile to have multiple objects? 2. Can user fields be modified? Can I add/remove fields? 3. Can I add a field in the hotel search form to search by hotel name/keyword? 4. Can I deactivate a profile, if it is deactivated, not to show the facilities it has? 5. Can I get an email notification when a partner adds a hotel and the hotel gets approved after I confirm it? 6. Can I clone a functionality to use for another object type. For example, can I clone hotels and add attractions there?
Thanks in advance.
Hi,
You can only do the point 5 in the list.
For other questions, it requires customize code to change it.
Regards
Hello, the preview is not visible
word “12экскурсии Из Осетияа” where is translation file for this words please tell , help !?
Hi,
1. Here is our document: https://docs.travelerwp.com/
2. You can use Poedit to translate special text of theme:
https://docs.travelerwp.com/other-feature/manual-translationRegards
Good morning, I have 4 problems
1- I bought your theme and I would like to know how many websites I can create with my license.
2. I purchased a new domain name and want to do a fresh install. But I’m getting there because I’ve already done an installation with my license. or This is the only installation performed with my license. What should I do since I want to configure the new site from the old one, and in the end delete the old site.
3. I cannot create an account in your platform to manage my license. What to do
4 . I would like to know why “your modmixmap” does not offer the possibility to select a type of furnished property (Apartment, Villa, Studio…) as in the RENMAP demo.
Regards
Hi,
One license can use for only one domain.
If you have any problem, You can post ticket on our support system here:
https://shinehelp.travelerwp.com/ Then our support team will help better.Regards
Hi, i have setup the currency based on language, but the currency not change. https://gyazo.com/e5caca5e249cb112b2451695614d0cce Why?
Hi,
You can post ticket on our support system here:
https://shinehelp.travelerwp.com/ Then our support team will help better. RegardsI have already registered my license. When I import the demo it says “Please check purchase code again” Import is not possible with the message. Please reply quickly.
WP Version: [?] 6.2 WP Multisite: [?] – WP Memory Limit: [?] 256 MB Server Info: [?] nginx/1.18.0 PHP Version: [?] 7.4.33 PHP Post Max Size: [?] 100 MB PHP Time Limit: [?] 300 PHP Max Input Vars: [?] 20000 MySQL Version: [?] 5.5.5 Max Upload Size: [?] 100 MB Default Timezone is UTC: [?] ✔ fsockopen/cURL: [?] ✔ DOMDocument: [?] ✔ GZip: [?] ✔ Remote Post: [?] ✔ Remote Get: [?] ✔
Hi,
You can post ticket on our support system here:
https://shinehelp.travelerwp.com/ Then our support team will help better.Regards
Already requested support. But you don’t have an answer.
We are offline at weekend.
Please wait for next working day.
Thank you.
Don’t buy this theme! i am in the process of getting a refund. it is full of bugs and their support team is weak. Their templates are not editable by elementor. sp if you thought you could edit things with elementor it is only the hompage. Also, how do you leave a rating on the theme forest?
Why did you delete my question? I want to know how to get noticed by email for a new email apply
Do you mean subscribe email from customer?
Regards
Why you are not responding? I purchased your theme few days ago and create support ticket but no one answer my email. I badly need few things support.
Hi,
We have replied to your ticket 3 days ago
https://shinehelp.travelerwp.com/st_tickets/how-can-i-add-custom-post-like-hotel-tour/Please check it.
Regards
Hello import demo not working and i have error 404 on 3 plugins and images like this https://shinetheme.com/demosd/databases/elementor/modactivity/preview.png
Hi,
You can post ticket on our support system here:
https://shinehelp.travelerwp.com/Then our support team will help better.
Regards
Guys I have another problem 
If I choose the modern layout 1 for the tour I can’t open the itinerary and I got this error Uncaught DOMException: Failed to execute ‘querySelector’ on ‘Document’: ’#2-giorno-cape-town-escursione-a-cape-point’ is not a valid selector.
You can post ticket on our support system here:
https://shinehelp.travelerwp.com/ Then our support team will help better.Regards
Hi, i want to create an local car rental and i need to know if it have option to the car setting: I need to have active in the same time two option when someone is making a booking.
1- Price for day . Example ( 1- 7 days = 50€/day and for 7-14 days = 40€/ day
2- Seasonal Price. For Summer period when the prices are more high then normal days.
This two option i need active in the same time to rent a car.
Hi,
it is not possible to set price like that yet.
Regards
Hi, you have all other options that are needed but this is not. I think this is too important for someone like me. Do it, i strongly suggest to you. Thank You.
Can you help me to make an change on option function. Sure with payment.
I thinking the fastest way to do it is by you becouse you know the theme function and code.
I need to reverse the discount option.
Now it decreases the corently price and i want to edit it that this function increases the normal price
You can find a freelancer to help you customize the function better.
Thank you.
Hi Support, Is there a way we can import hotels from affiliated websites such as booking.com, Expedia, or Agoda just as we can import products from AliExpress for dropshipping?
So that we don’t have to manually feed the data on our website and so that customers can book on our website rather than leaving our website?
Thanks
Hi,
Unfortunately, it is not possible to do that yet.
Regards
