464 comments found.
Hi is there a bulk upload option?
Hi,
Apologies for the inconvenience, but currently, the theme does not have the option to add a bulk import feature. Our development team is actively assessing the feasibility of incorporating this feature into the theme. We aim to include this functionality in future updates of the theme.
Thank you Have a great day! Utillz
Hi it is possible to add license types commercial or extended in download plan kind regards
Hi,
To incorporate content-related commercial or extended license types, you can add them to your WooCommerce products. When creating plans for your listing, you have the option to specify the license key for plans in plan discription apply charges if you want accordingly. For detailed instructions on creating plans within your theme, you can refer to the following link: https://utillz.com/docs/heilz/monetize-your-business/plans/
Thank you Have a great day! Utillz
I don’t want to allow contributors to upload on my site, so here how can I stop contributor to open account in my site? People will only sign in for buy , not for sell.
Also from where I can add image in the login page?
Hi,
To remove the contribution button from the header section, you can access the theme settings in the admin panel. Navigate to the header section and look for the CTA (Call to Action) settings. Within the CTA settings, you will find an option to remove the CTA button.
If you want to add an image to the login/signup page, you can locate the file at the following path: Path: \wp-content\plugins\utillz-core\templates\modals\account\append.php
Thank you Have a great day! Utillz
Thanks
1: how to upload bulk images with same post title, collections, tags 2: is the contributor can upload multiple images withe one title and collections but all the images will be separated in post and for download
Hi,
Within the listing types fields, there is an option to upload multiple images for each listing. Additionally, in the listing types, there is a separate option specifically designed for downloading images. Admin can create a download field for uploading download file and gallery field for multiple or single gallery images. This allows users to select the appropriate type for uploading images and also facilitates the download of images in the frontend for users.
Thank you Have a great day! Utillz
Good morning! “Easy Watermark” is no longer being updated, do you have another recommendation?
Hi,
To address any issues or concerns you may have, please submit a support ticket. Our dedicated development team will promptly attend to your ticket and work towards resolving the problem as quickly as possible.
Thank you.
Have a great day!
Utillz
The problem is that on your platform you cannot submit 2 tickets at the same time and I already have an open ticket that has not yet been processed by your team. No worries, I’ll wait.
Hi,
Please feel free to share any additional issues or concerns within the same ticket. Our development team will be available to assist you and work towards resolving your concerns. Please share your ticket number.
Thank you Have a great day! Utillz
Is it possible to customise the download button to an image to have it so that the image is free to download at a low-res image, but if they want the image as a hi-res image then you can add the option in the dropdown when they click on the download button to pay for the high-res version? For eg, All images are free as a low-res png file, but we can charge people for a EPS/Vector file of the image? Hope that makes sense. Cheers
Hi,
In the theme, there is no admin option to customize the download functionality for images. However, we need to explore the possibilities of offering different low and high-resolution images for free or paid downloads. Unfortunately, it is not currently feasible to customize the download feature to allow users to select different images for free downloads or different image for paid downloads within the listings. If a user purchases a paid plan to download an image, the same image will be available for download within the listing.
Thank you Have a great day! Utillz
Hello, we are having an issue with the site content tagging on the back end with the media library and wanted to see if you can help. We have a media library with tons of pictures but when we add images to a listing/collection/tag, they don’t show up on the site itself. We have nearly 300 images attached to a single listing, but only 3 show up on the collection of the site. We’ve tried associating them with listings, categories and tags, but they still don’t show up. We need your help to find a workaround or see where the disconnect is. Please review the video link and let us know how we can fix this. I have a video as well showing the problem if you need
Hi,
To address any issues or concerns you may have, please submit a support ticket. Our dedicated development team will promptly attend to your ticket and work towards resolving the problem as quickly as possible.
Thank you.
Have a great day!
Utillz
On the demo there seems to be an alignment problem with the images. If you check now on your theme demo there is no gap/padding between each image on the vertical alignment. They are joined together. Is this a new bug? I want to buy this theme but I do not want to have this problem. Can you check and see what is going wrong with this on your demo site and is it affecting the actual theme files if I was to buy it? Cheers
Hi,
We have recently updated our demo version to the latest release. We kindly request you to check it out now and explore the new features and improvements that have been implemented. Please take a moment to review the updated demo and provide us with any feedback or observations you may have.
Thank you.
Have a great day!
Utillz
Thanks, looks good now.
Amazing. I must say that iam very surprised because you are the first developer who sell complete theme for images. And have clean and very nice image submit form.
Tell me do you have plans to update theme to work with latest Wordpress 6.2 and with latest PHP 8.2 version?
Thanks
Hello,
Our development team is actively working on our theme, regularly releasing updates every 2 or 3 months. These updates are aimed at meeting the requirements of our valued customers, incorporating new features whenever feasible. Currently, our theme is compatible with the stable PHP version 7.4. While it also supports the latest PHP versions, we recommend our clients to stick with PHP 7.4 as the latest versions may still have stability issues.
Thank you and have a wonderful day! Team Utillz
Thanks for info.
But why you recommend that users stay with PHP 7.4 ?
7.4 is dead long time ago and not support security at all anymore. So can be dangerous for website .
I will wait,when you update to work with PHP 8.2 ,and then i will buy.
You write that there are features such as software and service sales. Why isn’t there a demo page for these?
Hello,
Sorry for not including demo page for software and services sale but in our theme you can sell any digital product like :- Sell stock photos, Sell videos, Sell music and audio files, Sell icons, Sell fonts, Sell any software like themes or templates, Sell services, Sell icon packs, Sell eBooks, Sell any other type of file downloads. The process of adding and selling these items will be similar to other products. For detailed instructions, please refer to the documentation link provided, which will provide a better understanding of the process. https://utillz.com/docs/heilz/listing/ https://utillz.com/docs/heilz/listing/action/action-type-download/Thank you and have a wonderful day! Team Utillz
Pre-purchase question: can I use the registration plugin with this theme? Let’s say Paid Membership plugin. Or can I add some extra steps in the registration process without a plugin? For example: User can choose Customer or business and then on next step, choose which plan to subscribe
Hi,
Registration and login functionality in the theme is not customizable through plugins. The theme comes with its own default registration and login forms, and there are no options provided in the admin dashboard to modify these forms.
However, if you wish to customize the design and functionality of your login and signup forms, it can be achieved through custom coding. We offer custom development services tailored to meet your specific requirements. This allows you to have full control over the design and functionality of your login and signup forms, ensuring they align with your desired user experience.
Thank you.
Have a great day!
Utillz
demo is down?
Hi,
Sorry for inconvenience, But it’s live now you can check. Thank you and have a wonderful day! Team Utillz
still down
Hi,
Please check our demo is working fine.Here is URL for this:https://utillz.com/themes/heilz/
Thank you.
Have a great day!
Utillz
Web server is returning an unknown error Error code 520 Visit cloudflare.com for more information.
https://imgur.com/a/re6jqGYTrying with proxy and able to access your site, without proxy seem your server block the connection from indonesia
Hi, We apologize for any inconvenience you may have experienced while accessing our demo website. However, we would like to assure you that our theme demo website is functioning smoothly without any restrictions for users from any country. To access the demo, please use the following link: https://preview.themeforest.net/item/heilz-digital-downloads-marketplace-wordpress-theme/full_screen_preview/33897422?_ga=2.150025653.2091571716.1686033223-863093574.1686033223
If you continue to encounter difficulties accessing the demo, please let us know. We will investigate the issue further to determine if there is anything on our end that may be causing the problem.
Thank you and have a wonderful day! Team Utillz
i still had the issue with the above link
Hello I’m trying to import data from csv file but all taxonomies don’t imported, I mean after i import the listing doesn’t check category or tags ….
Note: I couldn’t create ticket because my support for this them has expired.
Hi,
Our theme does not support bulk listing upload because they are working on the basis on multiple listing type, action type and taxonomies and all this functions are running by multiple files that are not created to handle any bulk data at one time so please try to add your listing as process mentioned in documentation.
Thank you and have a wonderful day! Team Utillz
...
Pre-sale question:
I am looking to purchase this theme, does it support 3rd party storage for large files like videos that can be downloaded by users via a download link, I plan on selling stock videos and due to their file sizes, it might make my hosting server lag,
Hi,
Sorry for inconvenience, But for now users or admin needs to upload file for set download assets. Thank you and have a wonderful day! Team Utillz
I am aware that they need to upload the file, what I am asking is, is it possible to get file uploaded to a third party storage like Amazon s3 or Google drive
Hi,
For now our theme do not support third party storage server to use download assets in listing.
We will consider your suggestion with our dev team and if it’s possible we will try to add this feature in our upcoming update.
Thank you and have a wonderful day! Team Utillz
Is it possible to work under several search categories in your wp theme?
For example, go to https://www.flaticon.com/
When you search for “car” under the icon, the result you get when you search for “car” under the sticker is not the result.
under icon : https://www.flaticon.com/search?word=car under sticker : https://www.flaticon.com/search?word=car&type=sticker
There are two separate category related to them.
icon -> https://www.flaticon.com/free-icon/sedan_2736918
sticker -> https://www.flaticon.com/free-sticker/sports-car_6966536
If we explain further, when you click on “transportation” which is related to these two results, the “tag” with the same name, you will get separate results related to icon and sticker.
icon -> https://www.flaticon.com/free-icons/transportation
sticker -> https://www.flaticon.com/free-stickers/transportation
Namely, there is a separate category related to the icon/sticker and separate tags under it. In search result, they are executed separately. Is this feature available in your theme?
Hi,
The theme provides the ability to search across multiple categories. The autosuggestion search feature is functional for all categories, tags, taxonomies, and collections in the theme. Additionally, you can customize your search form and add fields according to your preferences, with results displayed accordingly.
Although the theme includes categories, tags, taxonomies, and collections, categories do not have a URL. However, you can create listings with a specific listing type and add the relevant categories, tags, taxonomies, and collections to them. You may test the theme’s functionalities using our demo. Link:https://utillz.com/themes/heilz/ Here is link for log file of theme:https://utillz.com/docs/heilz/change-log/
Thank you and have a wonderful day! Team Utillz
Thanks for your msg. I need to explain my question you again. i get freepik.com as a example for this tag search issue, Please check my attach video. and give me a solution for this.
Video link – https://files.fm/u/pv3h2mbkh
Hi! Is it possible to integrate the dokan system for your theme?
Hi,
For now we donot have dokan system in theme. You can use any multi-vendor e-commerce plugin in theme.
Thank you and have a wonderful day! Team Utillz
I can’t believe you removed Brikk theme from themeforest without warning the 1k+ buyers. I gave you 5 stars added a nice review, worked for a year on this theme to launch my startup and you did it again. Why you removed Brikk theme? Do you REALLY plan to upload this theme again or should I go for another theme?
Hi,
We had to update the theme for policy-related reasons, but now the Brikk theme is once again available on ThemeForest.
Thank you and have a wonderful day! Team Utillz
Apologize for my message. This just shows how much I love your theme and support. Thank you so much.
Hi Utillz, what happened to Brikk theme? That is just disappeared on Themeforest.
Hi, We are currently in the process of updating the theme due to policy reasons. Rest assured that we are actively working on it and it will be up and running soon. Be assured we’ll be back really soon!
Team Utillz
Thanks for your support. I just checked it was back !
is this support “Elite Licenser” ?
Hi,
At the moment, the Elite License certification feature is not available in the theme. However, you can explore the option of using a plugin to achieve this functionality.
Thank you and have a wonderful day! Team Utillz
any plan for implementing this into Heilz?
Hi,
We will endeavor to incorporate the feature you have recommended into our upcoming theme updates, exploring all possibilities.
Thank you and have a wonderful day!
Team Utillz
great, so its possible on the next updates the integration with Elite Licenser is possible? as Elite Licenser also has woocommerce integration for a digital product
hi,
any plan for bringing a license key for a product that associate with a license key ? so each vendor able set the license key for each purchased product per-customer
